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Taskbar and Computer crashing


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3 replies to this topic

#1 Bloodzure

Bloodzure

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Posted 13 May 2013 - 08:45 PM

Before posting this I looked at this post:

http://www.bleepingcomputer.com/forums/t/491149/desktop-taskbar-randomly-freeze/

But it didn't really help me out.

I installed windows 8 a few months ago and it works just fine, absolutely no problems. I didn't use the computer for months and the very first day I turned it back on I had some problems. I fixed them all but now I just have one last problem, randomly and without warning, almost everything other than open programs and windows stops working.

Things that stop working:

1. Clicking icons on the desktop

2. Right-clicking on the desktop (the cursor just becomes the spinning circle forever)

3. All keyboard shortcuts; I can't even shut down or restart the computer in Windows.

Sometimes, the whole screen will go green except the taskbar and then I literally can't do anything so I would have to manually turn the computer off.

Thing is, open programs and windows keep working just fine. This isn't ideal, though, because this stuff eventually freezes too, especially when the cursor becomes the spinning circle.

Can someone please help me out here this is extremely frustrating and I don't know what could possibly be the problem.

I have run a full scan, and defragged my computer.

Here are my specs if you need them for whatever reason:

Processor: Intel® Core™ i5-3570K CPU @ 3.40GHz
Memory(RAM): 8.00 GB (7.70 GB usable)

Graphics: Intel® HD Graphics 4000

Gaming graphics: 1760 MB Total available graphics memory

Primary hard  disk: 173GB Free (931GB Total)

Windows 8 Pro

64-bit operating system

Graphics     Display adapter type NVIDIA GeForce GTX 660 Ti   Total available graphics memory 1760 MB         Dedicated graphics memory 256 MB         Dedicated system memory 0 MB         Shared system memory 1504 MB   Display adapter driver version 9.17.10.2867   Secondary monitor resolution 1280x1024   Primary monitor resolution 1920x1080   DirectX version DirectX 11 or better

 



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#2 Anshad Edavana

Anshad Edavana

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  • Local time:04:45 PM

Posted 14 May 2013 - 07:35 AM

Hi

 

 Welcome to the forum

 

Before beginning any troubleshooting steps please post a snapshot using Speccy. Follow the instructions in the below link and post the Web link displayed by Speccy.

 

 

http://www.bleepingcomputer.com/forums/t/323892/publish-a-snapshot-using-speccy/

 

Download minitoolbox from http://www.bleepingcomputer.com/download/minitoolbox/

 

Open it and check only the following items.

 

List Installed Programs

List Devices

List Users, Partition and Memory

List Minidump files

List last 10 Event Viewer Errors

 

Press "Go" and paste the output here.



#3 Bloodzure

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Posted 14 May 2013 - 02:37 PM

Hi

 

 Welcome to the forum

 

Before beginning any troubleshooting steps please post a snapshot using Speccy. Follow the instructions in the below link and post the Web link displayed by Speccy.

 

 

http://www.bleepingcomputer.com/forums/t/323892/publish-a-snapshot-using-speccy/

 

Download minitoolbox from http://www.bleepingcomputer.com/download/minitoolbox/

 

Open it and check only the following items.

 

List Installed Programs

List Devices

List Users, Partition and Memory

List Minidump files

List last 10 Event Viewer Errors

 

Press "Go" and paste the output here.

http://speccy.piriform.com/results/P50AjtjI2lIcGL8wLkmD2cx

 

MiniToolBox by Farbar  Version:21-04-2013
Ran by Bloodzure (administrator) on 14-05-2013 at 15:29:46
Running from "C:\Users\Bloodzure\Downloads"
Windows 8 Pro  (X64)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (05/13/2013 11:33:01 PM) (Source: Application Error) (User: )
Description: Faulting application name: AlarmClock.exe, version: 1.0.0.0, time stamp: 0x50a2642f
Faulting module name: KERNELBASE.dll, version: 6.2.9200.16451, time stamp: 0x50988950
Exception code: 0xe0434352
Fault offset: 0x00014b32
Faulting process id: 0x2660
Faulting application start time: 0xAlarmClock.exe0
Faulting application path: AlarmClock.exe1
Faulting module path: AlarmClock.exe2
Report Id: AlarmClock.exe3
Faulting package full name: AlarmClock.exe4
Faulting package-relative application ID: AlarmClock.exe5

Error: (05/13/2013 11:33:00 PM) (Source: .NET Runtime) (User: )
Description: Application: AlarmClock.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.UnauthorizedAccessException
Stack:
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Threading.WinRTSynchronizationContext+Invoker.<InvokeCore>b__0(System.Object)
   at System.Threading.QueueUserWorkItemCallback.WaitCallback_Context(System.Object)
   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
   at System.Threading.ThreadPoolWorkQueue.Dispatch()
   at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback()

Error: (05/13/2013 11:31:19 PM) (Source: Application Hang) (User: )
Description: The program AlarmClock.exe version 1.0.0.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 1760

Start Time: 01ce505363e3d4aa

Termination Time: 0

Application Path: C:\Program Files\WindowsApps\A6783F7C.AlarmClock_1.1.0.4_neutral__78bh77839s0ea\AlarmClock.exe

Report Id: b62f284c-bc46-11e2-be8c-50465d5386f7

Faulting package full name: A6783F7C.AlarmClock_1.1.0.4_neutral__78bh77839s0ea

Faulting package-relative application ID: App

Error: (05/13/2013 11:29:01 PM) (Source: Application Hang) (User: )
Description: The program Explorer.EXE version 6.2.9200.16433 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 1204

Start Time: 01ce50423280dd25

Termination Time: 0

Application Path: C:\Windows\Explorer.EXE

Report Id: 6aaa3235-bc46-11e2-be8c-50465d5386f7

Faulting package full name:

Faulting package-relative application ID:

Error: (05/13/2013 08:38:09 PM) (Source: Application Hang) (User: )
Description: The program Explorer.EXE version 6.2.9200.16433 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: d88

Start Time: 01ce5039978616db

Termination Time: 7

Application Path: C:\Windows\Explorer.EXE

Report Id: 8bdc3aec-bc2e-11e2-be8c-50465d5386f7

Faulting package full name:

Faulting package-relative application ID:

Error: (05/13/2013 05:26:23 PM) (Source: Application Hang) (User: )
Description: The program Explorer.EXE version 6.2.9200.16433 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: e78

Start Time: 01ce501405594c23

Termination Time: 13

Application Path: C:\Windows\Explorer.EXE

Report Id: c1de936d-bc13-11e2-be8c-50465d5386f7

Faulting package full name:

Faulting package-relative application ID:

Error: (05/13/2013 03:55:23 PM) (Source: Application Hang) (User: )
Description: The program explorer.exe version 6.2.9200.16433 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 28

Start Time: 01ce5013b5e3ae0e

Termination Time: 16

Application Path: C:\Windows\explorer.exe

Report Id: 0ba110cc-bc07-11e2-be8c-50465d5386f7

Faulting package full name:

Faulting package-relative application ID:

Error: (05/13/2013 03:54:42 PM) (Source: Application Hang) (User: )
Description: The program explorer.exe version 6.2.9200.16433 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 1190

Start Time: 01ce5013b124869f

Termination Time: 0

Application Path: C:\Windows\explorer.exe

Report Id: f3117516-bc06-11e2-be8c-50465d5386f7

Faulting package full name:

Faulting package-relative application ID:

Error: (05/13/2013 03:54:34 PM) (Source: Application Hang) (User: )
Description: The program explorer.exe version 6.2.9200.16433 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: c24

Start Time: 01ce50136ad7f80c

Termination Time: 0

Application Path: C:\Windows\explorer.exe

Report Id: ee67ab74-bc06-11e2-be8c-50465d5386f7

Faulting package full name:

Faulting package-relative application ID:

Error: (05/13/2013 03:52:36 PM) (Source: Application Hang) (User: )
Description: The program explorer.exe version 6.2.9200.16433 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 22e8

Start Time: 01ce5013620ad9cc

Termination Time: 25

Application Path: C:\Windows\explorer.exe

Report Id: a8246c44-bc06-11e2-be8c-50465d5386f7

Faulting package full name:

Faulting package-relative application ID:


System errors:
=============
Error: (05/14/2013 11:56:41 AM) (Source: Microsoft-Windows-Kernel-Power) (User: )
Description: 4

Error: (05/14/2013 04:46:34 AM) (Source: Microsoft-Windows-Kernel-Power) (User: )
Description: 4

Error: (05/13/2013 06:52:53 PM) (Source: Service Control Manager) (User: )
Description: The Steam Client Service service failed to start due to the following error:
%%1053

Error: (05/13/2013 06:52:53 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Steam Client Service service to connect.

Error: (05/12/2013 08:27:34 PM) (Source: Service Control Manager) (User: )
Description: The NVIDIA Update Service Daemon service failed to start due to the following error:
%%1069

Error: (05/12/2013 08:27:34 PM) (Source: Service Control Manager) (User: )
Description: The nvUpdatusService service was unable to log on as .\UpdatusUser with the currently configured password due to the following error:
%%1330

To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).

Error: (05/12/2013 08:24:53 PM) (Source: volmgr) (User: )
Description: Crash dump initialization failed!

Error: (05/12/2013 08:24:11 PM) (Source: Microsoft-Windows-Kernel-General) (User: NT AUTHORITY)
Description: 0xc000014d0

Error: (05/12/2013 08:25:13 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 7:48:41 PM on ?5/?12/?2013 was unexpected.

Error: (05/12/2013 07:48:46 PM) (Source: volsnap) (User: )
Description: The shadow copies of volume C: were aborted because the shadow copy storage could not grow due to a user imposed limit.


Microsoft Office Sessions:
=========================
Error: (05/13/2013 11:33:01 PM) (Source: Application Error)(User: )
Description: AlarmClock.exe1.0.0.050a2642fKERNELBASE.dll6.2.9200.1645150988950e043435200014b32266001ce505393f5b084C:\Program Files\WindowsApps\A6783F7C.AlarmClock_1.1.0.4_neutral__78bh77839s0ea\AlarmClock.exeC:\Windows\SYSTEM32\KERNELBASE.dllfa4ae40e-bc46-11e2-be8c-50465d5386f7A6783F7C.AlarmClock_1.1.0.4_neutral__78bh77839s0eaApp

Error: (05/13/2013 11:33:00 PM) (Source: .NET Runtime)(User: )
Description: Application: AlarmClock.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.UnauthorizedAccessException
Stack:
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Threading.WinRTSynchronizationContext+Invoker.<InvokeCore>b__0(System.Object)
   at System.Threading.QueueUserWorkItemCallback.WaitCallback_Context(System.Object)
   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
   at System.Threading.ThreadPoolWorkQueue.Dispatch()
   at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback()

Error: (05/13/2013 11:31:19 PM) (Source: Application Hang)(User: )
Description: AlarmClock.exe1.0.0.0176001ce505363e3d4aa0C:\Program Files\WindowsApps\A6783F7C.AlarmClock_1.1.0.4_neutral__78bh77839s0ea\AlarmClock.exeb62f284c-bc46-11e2-be8c-50465d5386f7A6783F7C.AlarmClock_1.1.0.4_neutral__78bh77839s0eaApp

Error: (05/13/2013 11:29:01 PM) (Source: Application Hang)(User: )
Description: Explorer.EXE6.2.9200.16433120401ce50423280dd250C:\Windows\Explorer.EXE6aaa3235-bc46-11e2-be8c-50465d5386f7

Error: (05/13/2013 08:38:09 PM) (Source: Application Hang)(User: )
Description: Explorer.EXE6.2.9200.16433d8801ce5039978616db7C:\Windows\Explorer.EXE8bdc3aec-bc2e-11e2-be8c-50465d5386f7

Error: (05/13/2013 05:26:23 PM) (Source: Application Hang)(User: )
Description: Explorer.EXE6.2.9200.16433e7801ce501405594c2313C:\Windows\Explorer.EXEc1de936d-bc13-11e2-be8c-50465d5386f7

Error: (05/13/2013 03:55:23 PM) (Source: Application Hang)(User: )
Description: explorer.exe6.2.9200.164332801ce5013b5e3ae0e16C:\Windows\explorer.exe0ba110cc-bc07-11e2-be8c-50465d5386f7

Error: (05/13/2013 03:54:42 PM) (Source: Application Hang)(User: )
Description: explorer.exe6.2.9200.16433119001ce5013b124869f0C:\Windows\explorer.exef3117516-bc06-11e2-be8c-50465d5386f7

Error: (05/13/2013 03:54:34 PM) (Source: Application Hang)(User: )
Description: explorer.exe6.2.9200.16433c2401ce50136ad7f80c0C:\Windows\explorer.exeee67ab74-bc06-11e2-be8c-50465d5386f7

Error: (05/13/2013 03:52:36 PM) (Source: Application Hang)(User: )
Description: explorer.exe6.2.9200.1643322e801ce5013620ad9cc25C:\Windows\explorer.exea8246c44-bc06-11e2-be8c-50465d5386f7


=========================== Installed Programs ============================

µTorrent (Version: 3.2.3.28705)
Adobe AIR (Version: 3.1.0.4880)
Adobe Creative Suite 6 Master Collection (Version: 6)
Adobe Flash Player 11 Plugin (Version: 11.7.700.202)
Adobe Help Manager (Version: 4.0.244)
Advanced SystemCare 6 (Version: 6.2)
AI Suite II (Version: 2.01.01)
Akamai NetSession Interface
Amnesia: The Dark Descent
ARMA 2
Ask Toolbar (Version: 11.7.1.1197)
Assassin's Creed® III v1.03 (Version: 1.03)
AVG SafeGuard toolbar (Version: 14.2.0.1)
Awesomenauts
Bandisoft MPEG-1 Decoder
BattlEye for OA Uninstall
BattlEye Uninstall
BIT.TRIP RUNNER
bl (Version: 1.0.0)
Borderlands 2
Castle Crashers
CCleaner (Version: 3.26)
Chime
Clownfish for Skype
Combat Arms
Core Temp 1.0 RC4 (Version: 1.0)
Crysis 2
Crysis®3 MP Open Beta (Version: 1.0.0.0)
D3DX10 (Version: 15.4.2368.0902)
Darksiders
DayZ Commander (Version: 0.9.117)
Dead Space 2
Definition Update for Microsoft Office 2010 (KB982726) 64-Bit Edition
Defraggler (Version: 2.12)
Dota 2
DragonNest
Dropbox (Version: 1.6.18)
Dungeon Defenders
Ezvid (Version: 0.9.2.0)
Far Cry® 3
FINAL FANTASY XIV - A Realm Reborn (Beta Version) (Version: 0.9.1000)
Fraps (remove only)
FTL: Faster Than Light
Garry's Mod
Geometry Wars: Retro Evolved
Google Chrome (Version: 26.0.1410.64)
Google Update Helper (Version: 1.3.21.145)
Gotham City Impostors: Free To Play
Grand Theft Auto IV
Grand Theft Auto: Episodes from Liberty City
Guild Wars 2
Hi-Rez Studios Authenticate and Update Service (Version: 3.0.0.0)
Hitman: Absolution
Hitogata Happa
HyperCam 2 (Version: 2.25.01)
Intel® Processor Graphics (Version: 9.17.10.2867)
IObit Apps Toolbar v7.0 (Version: 7.0)
IObit Malware Fighter (Version: 1.0)
Java 7 Update 10 (Version: 7.0.100)
Java 7 Update 15 (64-bit) (Version: 7.0.150)
Java Auto Updater (Version: 2.1.9.0)
Junk Mail filter update (Version: 16.4.3505.0912)
Killing Floor
Killing Floor Mod: Defence Alliance 2
Lagarith lossless video codec (Remove Only)
League of Legends (Version: 1.3)
Left 4 Dead 2
LogMeIn Hamachi (Version: 2.1.0.296)
Mabinogi
Magicka
ManyCam 3.1.21 (Version: 3.1.21)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Corporation (Version: 9.1.0.0)
Microsoft Games for Windows - LIVE Redistributable (Version: 3.5.92.0)
Microsoft Games for Windows Marketplace (Version: 3.5.50.0)
Microsoft LifeCam (Version: 3.60.253.0)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Home and Student 2010 (Version: 14.0.6029.1000)
Microsoft Office Office 32-bit Components 2010 (Version: 14.0.6029.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared 32-bit MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Single Image 2010 (Version: 14.0.6029.1000)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft SkyDrive (Version: 16.4.6013.0910)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30411 (Version: 9.0.30411)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft XNA Framework Redistributable 4.0 (Version: 4.0.20823.0)
Microsoft_VC80_CRT_x86 (Version: 8.0.50727.4053)
Microsoft_VC90_CRT_x86 (Version: 1.00.0000)
MotioninJoy Gamepad tool 0.7.1001 (Version: 0.7.1001)
Movie Maker (Version: 16.4.3505.0912)
Mozilla Firefox 20.0.1 (x86 en-US) (Version: 20.0.1)
Mozilla Maintenance Service (Version: 20.0.1)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSVCRT110 (Version: 16.4.1108.0727)
MSVCRT110_amd64 (Version: 16.4.1109.0912)
Mumble 1.2.3 (Version: 1.2.3)
Nexon Game Manager
Nexus Mod Manager (Version: 0.42.0)
Norton 360 Premier Edition (Version: 5.2.2.3)
Notepad++ (Version: 6.3)
NVIDIA 3D Vision Controller Driver 310.70 (Version: 310.70)
NVIDIA 3D Vision Driver 311.06 (Version: 311.06)
NVIDIA Control Panel 311.06 (Version: 311.06)
NVIDIA Graphics Driver 311.06 (Version: 311.06)
NVIDIA HD Audio Driver 1.3.18.0 (Version: 1.3.18.0)
NVIDIA Install Application (Version: 2.1002.108.688)
NVIDIA PhysX (Version: 9.12.1031)
NVIDIA PhysX System Software 9.12.1031 (Version: 9.12.1031)
NVIDIA Stereoscopic 3D Driver (Version: 7.17.13.1106)
NVIDIA Update 1.11.3 (Version: 1.11.3)
NVIDIA Update Components (Version: 1.11.3)
Open Broadcaster Software
OpenAL
Origin (Version: 9.1.11.2678)
osu! (Version: 0.0.0.0)
Pando Media Booster (Version: 2.6.0.8)
Path of Exile (Version: 0.9.13.22054)
PCSX2 - Playstation 2 Emulator
PDF Settings CS6 (Version: 11.0)
ph (Version: 1.0.0)
Photo Gallery (Version: 16.4.3505.0912)
Pokki (Version: 0.260.8.396)
PowerISO (Version: 5.5)
Project64 1.6 (Version: 1.6)
PunkBuster Services (Version: 0.993)
RaiderZ
Razer Game Booster (Version: 3.5.6.0)
Sequence
Skype Click to Call (Version: 6.8.12323)
Skype™ 6.3 (Version: 6.3.105)
Smart Defrag 2 (Version: 2.7)
Smite (Version: 0.1.1349.2)
Sonic Adventure™ 2
Sonic and SEGA All Stars Racing
Sonic Generations
Speccy (Version: 1.21)
Steam (Version: 1.0.0.0)
Team Fortress 2
TeamSpeak 3 Client (Version: 3.0.6)
TeamViewer 8 (Version: 8.0.16642)
Terraria
The Binding of Isaac
The Ship
They Bleed Pixels
Toki Tori
Torchlight II
Tribes: Ascend
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553181) 64-Bit Edition
Update for Microsoft Office 2010 (KB2553267) 64-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 64-Bit Edition
Update for Microsoft Office 2010 (KB2553378) 64-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2598242) 64-Bit Edition
Update for Microsoft Office 2010 (KB2687509) 64-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 64-Bit Edition
Update for Microsoft Office 2010 (KB2767886) 64-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 64-Bit Edition
Update for Microsoft Outlook 2010 (KB2597090) 64-Bit Edition
Update for Microsoft Outlook 2010 (KB2687623) 64-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 64-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2598240) 64-Bit Edition
Update for Microsoft SharePoint Workspace 2010 (KB2589371) 64-Bit Edition
Uplay (Version: 2.0)
uTorrentControl_v2 Toolbar (Version: 6.9.0.16)
Ventrilo Client for Windows x64 (Version: 3.0.8.0)
Vindictus
Windows Live Communications Platform (Version: 16.4.3505.0912)
Windows Live Essentials (Version: 16.4.3505.0912)
Windows Live Installer (Version: 16.4.3505.0912)
Windows Live Mail (Version: 16.4.3505.0912)
Windows Live Messenger (Version: 16.4.3505.0912)
Windows Live MIME IFilter (Version: 16.4.3505.0912)
Windows Live Photo Common (Version: 16.4.3505.0912)
Windows Live PIMT Platform (Version: 16.4.3505.0912)
Windows Live SOXE (Version: 16.4.3505.0912)
Windows Live SOXE Definitions (Version: 16.4.3505.0912)
Windows Live UX Platform (Version: 16.4.3505.0912)
Windows Live UX Platform Language Pack (Version: 16.4.3505.0912)
Windows Live Writer (Version: 16.4.3505.0912)
Windows Live Writer Resources (Version: 16.4.3505.0912)
Windows Movie Maker 2.6 (Version: 2.6.4037.0)
WinRAR 4.20 (64-bit) (Version: 4.20.0)
World of Warcraft (Version: 5.1.0.16357)
XSplit (Version: 1.1.1210.3101)

========================= Devices: ================================

Name: Intel® 82579LM Gigabit Network Connection
Description: Intel® 82579LM Gigabit Network Connection
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel Corporation
Service: e1iexpress
Problem: : This device cannot start. (Code10)
Resolution: Device failed to start. Click "Update Driver" to update the drivers for this device.
On the "General Properties" tab of the device, click "Troubleshoot" to start the troubleshooting wizard.

Name: Standard SATA AHCI Controller
Description: Standard SATA AHCI Controller
Class Guid: {4d36e96a-e325-11ce-bfc1-08002be10318}
Manufacturer: Standard SATA AHCI Controller
Service: storahci
Problem: : This device cannot start. (Code10)
Resolution: Device failed to start. Click "Update Driver" to update the drivers for this device.
On the "General Properties" tab of the device, click "Troubleshoot" to start the troubleshooting wizard.


========================= Memory info: ===================================

Percentage of memory in use: 29%
Total physical RAM: 7880.27 MB
Available physical RAM: 5537.72 MB
Total Pagefile: 9096.27 MB
Available Pagefile: 6207.5 MB
Total Virtual: 4095.88 MB
Available Virtual: 3969.4 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:931.17 GB) (Free:172.53 GB) NTFS
4 Drive f: (USB DISK) (Removable) (Total:3.73 GB) (Free:2.92 GB) FAT32

========================= Users: ========================================

User accounts for \\ANDREW

Administrator            Bloodzure                Guest                    
UpdatusUser              

========================= Minidump Files ==================================

No minidump file found


**** End of log ****
 



#4 Anshad Edavana

Anshad Edavana

  • BC Advisor
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Posted 14 May 2013 - 11:24 PM

Hi

 

Uninstall "IOBit Malware fighter" to avoid any possible clash with Norton.

 

Your minitoolbox result shows driver error with LAN and SATA ports. We should fix them first. Follow the below steps. I can't find the direct download link for the drivers. Here is the driver download page for your motherboard.

 

http://www.asus.com/Motherboards/P8Z77V/#support_Download_36

 

 

 

1 ) Install Intel Chipset driver

   

Download and install Intel Chipset Driver V9.3.0.1021

 

 

2 ) Fix LAN driver.

 

Download Inel NVM update tool from 

https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=22026

 

After running the tool download and install Intel LAN driver from the driver download page.

 

3 ) Uninstall "MotioninJoy Gamepad tool" . This is one of the well known driver which crashes Windows. 






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