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Fake adobe flash player pop-ups and redirecting


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6 replies to this topic

#1 meanbeam

meanbeam

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  • 2 posts
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  • Local time:11:28 AM

Posted 13 May 2013 - 03:53 PM

I downloaded something from a fake adobe flash player site in March thinking it was the real thing. I believe I've uninstalled the programs it put on my computer, but I continue to get adobe flash pop-ups and redirections. Let me know if you need anymore info. Thanks!

 

 

DDS (Ver_2012-11-20.01) - NTFS_x86 
Internet Explorer: 9.0.8112.16476  BrowserJavaVersion: 10.5.1
Run by Erin at 22:05:45 on 2013-05-13
#Option MBR scan  is disabled.
Microsoft Windows 7 Ultimate   6.1.7601.1.1252.1.1033.18.1014.103 [GMT 2:00]
.
AV: Symantec Endpoint Protection *Enabled/Updated* {88C95A36-8C3B-2F2C-1B8B-30FCCFDC4855}
AV: Microsoft Security Essentials *Enabled/Updated* {3F839487-C7A2-C958-E30C-E2825BA31FB5}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Symantec Endpoint Protection *Enabled/Updated* {33A8BBD2-AA01-20A2-213B-0B8EB45B02E8}
SP: Microsoft Security Essentials *Enabled/Updated* {84E27563-E198-C6D6-D9BC-D9F020245508}
FW: Symantec Endpoint Protection *Enabled* {B0F2DB13-C654-2E74-30D4-99C9310F0F2E}
.
============== Running Processes ================
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
c:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskhost.exe
C:\Windows\System32\spoolsv.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\CyberLink\YouCam\YouCamTray.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Canon\IJPLM\IJPLMSVC.EXE
C:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui.exe
C:\PROGRA~1\PHAROS~1\Core\CTskMstr.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files\DivX\DivX Update\DivXUpdate.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\Common Files\Adobe\OOBE\PDApp\UWA\AAM Updates Notifier.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\system32\SearchIndexer.exe
c:\Program Files\Microsoft Security Client\NisSrv.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Users\Erin\AppData\Local\Google\Update\1.3.21.135\GoogleCrashHandler.exe
C:\Windows\system32\DllHost.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Windows\system32\taskhost.exe
C:\Users\Erin\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Erin\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Erin\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Erin\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Erin\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Erin\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Program Files\Microsoft Office\Office\WINWORD.EXE
C:\Users\Erin\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Erin\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Erin\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Erin\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Erin\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Windows\system32\svchost.exe -k imgsvc
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxps://learning.dcollege.net/webct/logonDisplay.dowebct?insId=5116011&insName=Drexel%20University&glcid=URN:X-WEBCT-VISTA-V1:a3180395-9076-1e64-0119-dc64cc050853
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: DivX Plus Web Player HTML5 <video>: {326E768D-4182-46FD-9C16-1449A49795F4} - c:\program files\divx\divx plus web player\ie\divxhtml5\DivXHTML5.dll
BHO: Codec-V Class: {45C6A164-053D-4828-5C21-98AC73EBC13F} - c:\programdata\codec-v\5055cb9df10cf.dll
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\oracle\javafx 2.1 runtime\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\oracle\javafx 2.1 runtime\bin\jp2ssv.dll
uRun: [Google Update] "c:\users\erin\appdata\local\google\update\GoogleUpdate.exe" /c
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [AdobeBridge] <no file>
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [UCam_Menu] "c:\program files\cyberlink\youcam\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\youcam" updatewithcreateonce "software\cyberlink\youcam\3.0"
mRun: [YouCam Mirror Tray icon] "c:\program files\cyberlink\youcam\YouCamTray.exe" /s
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [RtHDVCpl] c:\program files\realtek\audio\hda\RtHDVCpl.exe -s
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [MSC] "c:\program files\microsoft security client\msseces.exe" -hide -runkey
mRun: [DivXUpdate] "c:\program files\divx\divx update\DivXUpdate.exe" /CHECKNOW
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [AdobeAAMUpdater-1.0] "c:\program files\common files\adobe\oobe\pdapp\uwa\UpdaterStartupUtility.exe"
mRun: [SwitchBoard] c:\program files\common files\adobe\switchboard\SwitchBoard.exe
mRun: [AdobeCS6ServiceManager] "c:\program files\common files\adobe\cs6servicemanager\CS6ServiceManager.exe" -launchedbylogin
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office\OSA9.EXE
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_32-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0032-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_32-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_32-windows-i586.cab
TCP: NameServer = 192.168.1.1
TCP: Interfaces\{26DC38C6-8F5D-4F6F-92D4-98BEFD335946} : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{26DC38C6-8F5D-4F6F-92D4-98BEFD335946}\34945454 : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{26DC38C6-8F5D-4F6F-92D4-98BEFD335946}\3494545423 : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{26DC38C6-8F5D-4F6F-92D4-98BEFD335946}\356425F533931403 : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{26DC38C6-8F5D-4F6F-92D4-98BEFD335946}\6427565675966696 : DHCPNameServer = 212.27.40.241 212.27.40.240
TCP: Interfaces\{26DC38C6-8F5D-4F6F-92D4-98BEFD335946}\646475946494 : DHCPNameServer = 192.168.1.254
TCP: Interfaces\{26DC38C6-8F5D-4F6F-92D4-98BEFD335946}\F62716E67656 : DHCPNameServer = 80.10.46.232
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\program files\common files\skype\Skype4COM.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - c:\program files\windows live\photo gallery\AlbumDownloadProtocolHandler.dll
Notify: igfxcui - igfxdev.dll
SSODL: WebCheck - <orphaned>
.
============= SERVICES / DRIVERS ===============
.
.
=============== Created Last 30 ================
.
2013-05-13 19:00:09 6906960 ----a-w- c:\programdata\microsoft\microsoft antimalware\definition updates\{84c22453-13ea-4e68-bda5-9d7d329c005c}\mpengine.dll
2013-05-07 18:06:10 6906960 ------w- c:\programdata\microsoft\microsoft antimalware\definition updates\backup\mpengine.dll
2013-04-30 13:11:52 187392 ----a-w- c:\windows\system32\UIAnimation.dll
2013-04-24 17:16:51 1211752 ----a-w- c:\windows\system32\drivers\ntfs.sys
2013-04-23 10:16:31 706640 ------w- c:\programdata\microsoft\microsoft antimalware\definition updates\{e30f8ec7-2645-4b5c-b89d-7dfd31459e22}\gapaengine.dll
2013-04-16 10:16:25 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2013-04-16 10:16:10 420864 ----a-w- c:\windows\system32\vbscript.dll
2013-04-16 10:15:58 149616 ----a-w- c:\program files\internet explorer\sqmapi.dll
2013-04-16 10:15:53 768512 ----a-w- c:\program files\common files\microsoft shared\vgx\VGX.dll
2013-04-16 10:15:35 194048 ----a-w- c:\program files\internet explorer\IEShims.dll
2013-04-16 10:14:43 142848 ----a-w- c:\windows\system32\ieUnatt.exe
2013-04-16 10:14:34 194560 ----a-w- c:\program files\internet explorer\ieproxy.dll
2013-04-16 10:14:21 1129472 ----a-w- c:\windows\system32\wininet.dll
2013-04-16 10:14:15 1800704 ----a-w- c:\windows\system32\jscript9.dll
2013-04-16 10:14:10 757376 ----a-w- c:\program files\internet explorer\iexplore.exe
2013-04-16 10:13:19 387584 ----a-w- c:\program files\internet explorer\jsdbgui.dll
2013-04-16 10:12:55 678912 ----a-w- c:\program files\internet explorer\iedvtool.dll
2013-04-16 10:12:14 1427968 ----a-w- c:\windows\system32\inetcpl.cpl
2013-04-15 18:23:50 -------- d-----w- c:\programdata\regid.1986-12.com.adobe
2013-04-15 16:21:15 -------- d-----w- c:\users\erin\appdata\roaming\com.adobe.downloadassistant.AdobeDownloadAssistant
2013-04-15 16:20:21 -------- d-----w- c:\program files\Adobe Download Assistant
.
==================== Find3M  ====================
.
2013-05-02 15:28:50 238872 ------w- c:\windows\system32\MpSigStub.exe
2013-03-19 05:04:13 3968856 ----a-w- c:\windows\system32\ntkrnlpa.exe
2013-03-19 05:04:10 3913560 ----a-w- c:\windows\system32\ntoskrnl.exe
2013-03-19 04:48:45 38912 ----a-w- c:\windows\system32\csrsrv.dll
2013-03-19 02:49:16 69632 ----a-w- c:\windows\system32\smss.exe
2013-03-13 18:26:36 693976 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-03-13 18:26:35 73432 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-03-01 03:09:59 2347008 ----a-w- c:\windows\system32\win32k.sys
2013-02-15 04:37:10 3217408 ----a-w- c:\windows\system32\mstscax.dll
2013-02-15 04:34:10 131584 ----a-w- c:\windows\system32\aaclient.dll
2013-02-15 03:25:51 36864 ----a-w- c:\windows\system32\tsgqec.dll
.
============= FINISH: 22:41:08.83 ===============
 

 

Attached Files



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:05:28 AM

Posted 13 May 2013 - 05:21 PM


Hello meanbeam

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.


These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
When they are complete let me have the two reports and let me know how things are running.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 meanbeam

meanbeam
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  • Members
  • 2 posts
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  • Local time:11:28 AM

Posted 14 May 2013 - 10:09 AM

Hi Gringo,

I ran both programs and I haven't been redirected or seen any of the pop ups since. 

Thanks!

 

 

# AdwCleaner v2.300 - Logfile created 05/14/2013 at 12:53:29
# Updated 28/04/2013 by Xplode
# Operating system : Windows 7 Ultimate Service Pack 1 (32 bits)
# User : Erin - SAMMY
# Boot Mode : Normal
# Running from : C:\Users\Erin\Downloads\adwcleaner.exe
# Option [Delete]
 
 
***** [Services] *****
 
 
***** [Files / Folders] *****
 
Deleted on reboot : C:\Users\Erin\AppData\Local\Temp\Zynga
Folder Deleted : C:\Program Files\Common Files\Software Update Utility
Folder Deleted : C:\Program Files\DomaIQ Uninstaller
Folder Deleted : C:\Program Files\SweetIM
Folder Deleted : C:\ProgramData\Babylon
Folder Deleted : C:\ProgramData\InstallMate
Folder Deleted : C:\ProgramData\Premium
Folder Deleted : C:\Users\Erin\AppData\Local\blekkotb
Folder Deleted : C:\Users\Erin\AppData\Local\lollipop
Folder Deleted : C:\Users\Erin\AppData\Local\Supreme Savings
Folder Deleted : C:\Users\Erin\AppData\LocalLow\boost_interprocess
Folder Deleted : C:\Users\Erin\AppData\Roaming\BabSolution
Folder Deleted : C:\Users\Erin\AppData\Roaming\Babylon
 
***** [Registry] *****
 
Key Deleted : HKCU\Software\5cedbddb66eea46
Key Deleted : HKCU\Software\AppDataLow\Software\Crossrider
Key Deleted : HKCU\Software\DataMngr
Key Deleted : HKCU\Software\DataMngr_Toolbar
Key Deleted : HKCU\Software\lollipop
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{0ECDF796-C2DC-4D79-A620-CCE0C0A66CC9}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{3BD44F0E-0596-4008-AEE0-45D47E3A8F0E}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{26C9E18C-3717-4BE1-A225-04E4471F5B6E}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{45C6A164-053D-4828-5C21-98AC73EBC13F}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{26C9E18C-3717-4BE1-A225-04E4471F5B6E}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{45C6A164-053D-4828-5C21-98AC73EBC13F}
Key Deleted : HKLM\SOFTWARE\5cedbddb66eea46
Key Deleted : HKLM\Software\Babylon
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{6C259840-5BA8-46E6-8ED1-EF3BA47D8BA1}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{C26644C4-2A12-4CA6-8F2E-0EDE6CF018F3}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\dnu.EXE
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{26C9E18C-3717-4BE1-A225-04E4471F5B6E}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{45C6A164-053D-4828-5C21-98AC73EBC13F}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{7B089B94-D1DC-4C6B-87E1-8156E22C1D96}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E15A9BFD-D16D-496D-8222-44CADF316E70}
Key Deleted : HKLM\SOFTWARE\Classes\CrossriderApp0019962.BHO
Key Deleted : HKLM\SOFTWARE\Classes\CrossriderApp0019962.BHO.1
Key Deleted : HKLM\SOFTWARE\Classes\CrossriderApp0019962.Sandbox
Key Deleted : HKLM\SOFTWARE\Classes\CrossriderApp0019962.Sandbox.1
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdate
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUIBrowser
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUIBrowser.1
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUpdController
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUpdController.1
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{660E6F4F-840D-436D-B668-433D9591BAC5}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{BBA74401-6D6F-4BBD-9F65-E8623814F3BB}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{D2F39980-399F-492E-8D88-5FF7CCB3B47F}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E7435878-65B9-44D1-A443-81754E5DFC90}
Key Deleted : HKLM\SOFTWARE\Classes\Prod.cap
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{92380354-381A-471F-BE2E-DD9ACD9777EA}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{C2CF0D01-7657-48AA-98C9-AE5E64757FCC}
Key Deleted : HKLM\Software\DataMngr
Key Deleted : HKLM\Software\DomaIQ
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\eooncjejnppfjjklapaamhcdmjbilmde
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\jcdgjdiieiljkfkdcloehkohchhpekkn
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\MyBabylontb_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\MyBabylontb_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\SweetIM_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\SweetIM_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\SweetPacksUpdateManager_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\SweetPacksUpdateManager_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{45C6A164-053D-4828-5C21-98AC73EBC13F}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{7B089B94-D1DC-4C6B-87E1-8156E22C1D96}
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\063A857434EDED11A893800002C0A966
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\0FF2AEFF45EEA0A48A4B33C1973B6094
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\305B09CE8C53A214DB58887F62F25536
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{2EF17083-57D4-4D64-AE4F-55F32A2C4571}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SoftwareUpdUtility
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{EEE6C35B-6118-11DC-9C72-001320C79847}]
 
***** [Internet Browsers] *****
 
-\\ Internet Explorer v9.0.8112.16476
 
[OK] Registry is clean.
 
-\\ Google Chrome v26.0.1410.64
 
File : C:\Users\Erin\AppData\Local\Google\Chrome\User Data\Default\Preferences
 
[OK] File is clean.
 
*************************
 
AdwCleaner[S1].txt - [5661 octets] - [14/05/2013 12:53:29]
 
########## EOF - C:\AdwCleaner[S1].txt - [5721 octets] ##########
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 4.9.4 (05.06.2013:1)
OS: Windows 7 Ultimate x86
Ran by Erin on Tue 05/14/2013 at 13:20:18.17
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
~~~ Services
 
 
 
~~~ Registry Values
 
 
 
~~~ Registry Keys
 
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\sweetim
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\sweetim
 
 
 
~~~ Files
 
 
 
~~~ Folders
 
Successfully deleted: [Folder] "C:\ProgramData\codec-v"
Successfully deleted: [Empty Folder] C:\Users\Erin\appdata\local\{1ED8D118-966E-4C1A-B9E1-E3D3C6A7D065}
Successfully deleted: [Empty Folder] C:\Users\Erin\appdata\local\{9CFA2A80-8083-44A3-AB99-1416DEA446DF}
Successfully deleted: [Empty Folder] C:\Users\Erin\appdata\local\{BD4ECBFD-3B9A-4B1B-BC13-EEFC7FF5D49E}
 
 
 
~~~ Event Viewer Logs were cleared
 
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Tue 05/14/2013 at 13:25:57.17
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 

 

 



#4 gringo_pr

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Posted 14 May 2013 - 01:03 PM


Hello meanbeam

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#5 gringo_pr

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Posted 17 May 2013 - 02:47 AM


Greetings


I have not heard from you in a couple of days so I am coming by to check on you to see if you are having problems or you just need some more time.

Also to remind you that it is very important that we finish the process completely so as to not get reinfected. I will let you know when we are complete and I will ask to remove our tools




Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#6 gringo_pr

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Posted 21 May 2013 - 05:55 PM



Hello

48 Hour bump

It has been more than 48 hours since my last post.
  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 gringo_pr

gringo_pr

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Posted 24 May 2013 - 12:33 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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