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Not sure how to describe this, Firefox acting oddly


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3 replies to this topic

#1 ReinbaoPawniez

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Posted 13 May 2013 - 10:03 AM

I was attempting to fill out a job application today. When I reached a portion of the application that "required a detonated field to continue", no matter if I had filled out the form completely or not it would not proceed. I assumed it was just this particular companies website... but this happened on three other sites as well

Frustrated I began watching netflix, however I keep getting a unknown, unnamed popup box that appears briefly but exits my browser from full screen to a partial screen.

 

Restarting my computer/clearing my cache has proven ineffective.

 

I count six iexplore.exe processes in my task manager that continue to open even after I end them

 

looks like I have some rather nasty things on my computer

 



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#2 ReinbaoPawniez

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Posted 13 May 2013 - 10:15 AM

I appear to have posted this in the wrong forum

 

I am so frazzled by this I am beside myself



#3 nasdaq

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Posted 15 May 2013 - 09:28 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.
===
Please download and run this DDS Scanning Tool. Nothing will be deleted. It will just give me some additional information about your system.

Download DDS by sUBs from one of the following links, if you no longer have it available. Save it to your desktop.

1: DDS.scr (Not recommended if you use Chrome to download this .scr file. Use the other options.)
2: DDS.pif
3: DDS.COM

Double click on the DDS icon, allow it to run.
A small box will open, with an explanation about the tool. No input is needed, the scan is running.
Notepad will open with the results.
Follow the instructions that pop up for posting the results.
Please note: You may have to disable any script protection running if the scan fails to run.

dds_scr.gif

Please just paste the contents of the DDS.txt log in your next post. DO NOT attach the log.
===

Third party programs if not up to date can be the cause of infiltration an infection.

Please run this security check for my review.

Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
===

Search and delete the AdWare, PUP (Potentially Unwanted Program) installed on your computer.

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete tab follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleaner[Rn].txt (n is a number).
Please paste the logs in your next reply, DO NOT ATTACH THEM
Let me know what problem persists.

#4 nasdaq

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Posted 21 May 2013 - 09:58 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.




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