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Cannot start wifes computer

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2 replies to this topic

#1 dover21


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Posted 12 May 2013 - 12:42 PM

My wife was on her computer and it went down on and has not started since.  It does a start up repair, but will not actually start.  The Problem Signature listed is as follows:

Problem Event Name:    StartupRepairOffline

Problem Signature 01:  6.1.7600.16385

Problem Signature 02:  6.1.7600.16385

Problem Signature 03:  unknown

Problem Signature 04:  21200785

Problem Signature 05:  AutoFailover

Problem Signature 06:  15

Problem Signature 07:  BadPatch

OS Version:  6.1.7600.

Locale ID: 1033


This a Toshiba Notepad with Windows 7.  I am not a computer guru but I can follow directions.  Please, help.


Im using my laptop to correspond, but Im missing keys and cut and paste letters I need.  I saw a post on here

exactly describing the same problem and decided to become a member to resolve this issue. 

Edited by dover21, 12 May 2013 - 07:11 PM.

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#2 Noviciate


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Posted 13 May 2013 - 03:38 PM

Good evening. :)

This part of the site is for malware-related issues, which doesn't apply to your system, as far as I can tell. I suggest you rtepost this in this part of the forum where you should receive the help that you need.

So long, and thanks for all the fish.



#3 dover21

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Posted 13 May 2013 - 05:05 PM

I posted in this forum because I saw a topic with the same issues in this forum.  That author listed his attempts to start his computer with the same results as mine.  I found it via google when I used the number in the problem number 1.  All advise is welcome.

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