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Blue screen of death at startup of windows 7 home premium 32 bit


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15 replies to this topic

#1 rgrant23

rgrant23

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Posted 12 May 2013 - 05:25 AM

A few months ago my hp elite book 8540p started crashing at startup the blue screen of death reads as follows: driver_irql_not_less_or_equal
In the technical information part it reads:
***stop: 0x000000d1 (c05086417b, 0x00000005, 0x00000000, 0x8630fce0)
It's been awhile and I honestly don't know what I did.. I know I was installing slot of free synthesizer vst off of the Internet.. So I'm it's something to do with that.

Thanks!!
Rich

BC AdBot (Login to Remove)

 


#2 Guest_Francis Houle_*

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Posted 12 May 2013 - 05:44 PM

Security Check

§  Download Security Check from here or here and save it to your Desktop.

§  Double-click on SecurityCheck.exe

§  Follow the on-screen instructions.

§  Notepad document should open automatically called checkup.txt.

§  Please post the content of that document.

 

Farbar Service Scanner               

§  Download Farbar Service Scanner.

§  Run it on the computer.

§  Make sure the following options are checked:

o    Internet Services

o    Windows Firewall

o    System Restore

o    Security Center/Action Center

o    Windows Update

o    Windows Defender

o    Other Services

§  Press "Scan".

§  It will create a log (FSS.txt) in the same directory where you run the tool.

§  Please copy and paste the log to your reply.

 

MiniToolBox

§  Download MiniToolBox

§  Run it on the computer.

§  Checkmark following boxes:

§  Report IE Proxy Settings

§  Report FF Proxy Settings

§  List content of Hosts

§  List IP configuration

§  List Winsock Entries

§  List last 10 Event Viewer log

§  List Installed Programs

§  List Devices (do NOT change any settings here)

§  List Users, Partitions and Memory size

§  Click Go and post the result.

 

Malwarebytes’ Anti-Malware

§  Download Malwarebytes' Anti-Malware https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

§  Double-click mbam-setup.exe and follow the prompts to install the program.

§  At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.

§  If an update is found, it will download and install the latest version.

§  Once the program has loaded, select Perform quick scan, then click Scan.

§  When the scan is complete, click OK, then Show Results to view the results.

§  Be sure that everything is checked, and click Remove Selected.

§  When completed, a log will open in Notepad.

§  Post the log back here.

§  Be sure to restart the computer.

§  The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

 

Malwarebytes’ Anti-Rootkit

§  Download Malwarebytes Anti-Rootkit from HERE to your Desktop.

§  Unzip downloaded file.

§  Open the folder where the contents were unzipped and run mbar.exe

§  Follow the instructions in the wizard to update and allow the program to scan your computer for threats.

§  Click on the Cleanup button.

§  When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt

 

 AdwCleaner

·         Please download AdwCleaner by Xplode onto your desktop.

·         Close all open programs and internet browsers.

·         Double click on adwcleaner.exe to run the tool.

·         Click on Delete.

·         Confirm each time with Ok.

·         Your computer will be rebooted automatically. A text file will open after the restart.

·         Please post the contents of that logfile with your next reply.

·         You can find the logfile at C:\AdwCleaner[S1].txt as well.

Junkware Removal Tool

§  Please download Junkware Removal Tool to your desktop.

§  Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".

§  The tool will open and start scanning your system.

§  Please be patient as this can take a while to complete depending on your system's specifications.

§  On completion, a log (JRT.txt) is saved to your desktop and will automatically open.

§  Post the contents of JRT.txt into your next message.

 

Temp File Cleaner

§  Download Temp File Cleaner (TFC) Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe

§  Double click on TFC.exe to run the program.

§  Click on Start button to begin cleaning process.

§  TFC will close all running programs, and it may ask you to restart computer.

§  NOTE. If it freezes in normal mode run it from safe mode. Be patient

 

Reset browsers

 

How to restore Google Chrome:
1. Close the Google Chrome browser, if it is running.
2. Go to Start menu, search for Run and open it. Or find it out from the Start menu, All programs, Accessories.
3. Type the following line according to the OS in the run box.

%LOCALAPPDATA%\Google\Chrome\User Data\ (in Windows 8/7/Vista)
%USERPROFILE%\Local Settings\Application Data\Google\Chrome\User Data\ (in Windows Xp). And hit Enter.

4. There is a folder named Default and this folder contains all the current settings.

5. Rename the Default folder to Default.old.

6. Now lunch the Google Chrome.

See, all the original settings are restored. A new folder "Default" will be created and it will hold all settings for now.

 

How to restore Internet Explorer in Windows 8:

1.     Swipe in from the right edge of the screen (if you're using a mouse, point to the upper-right corner of the screen and move the mouse pointer down), and then tap or click Search. Enter Internet options in the search box, and then tap or click Settings.

 

2.     In the search results, tap or click Internet Options. Tap or click the Advanced tab and then tap or click Reset… 
Note:
 Select the Delete personal settings check box if you would also like to remove browsing history, search providers, Accelerators, home pages, Tracking Protection, and ActiveX Filtering data. 

 

3.     In the Reset Internet Explorer Settings window tap or click Reset 
Note: 
To delete all personal settings,tap or click the checkbox for Delete personal settings.

 

4.     Close and then restart Internet Explorer for the changes to take effect.

 

How to restore Internet Explorer in Windows XP, Vista or 7:

1.     Exit all programs, including Internet Explorer.

 

2.     If you use Windows XP, click Start, and then click Run. Type the following command in the Open box, and then press Enter: inetcpl.cpl

If you use Windows 7 or Windows Vista, click Start

Type the following command in the Search box, and then press Enter: inetcpl.cpl

The Internet Options dialog box appears.

 

3.     Click the Advanced tab.

 

4.     Under Reset Internet Explorer settings, click Reset. Then click Reset again.
Click to select the Delete personal settings check box if you also want to remove browsing history, search providers, Accelerators, home pages, Tracking Protection, and ActiveX Filtering data.

 

5.     When Internet Explorer finishes resetting the settings, click Close in the Reset Internet Explorer Settings dialog box.

 

6.     Start Internet Explorer again.

 

How to restore Firefox:

1. At the top of the Firefox window, click the Firefox button, go over to the Help sub-menu
and select Troubleshooting Information.

2. Click the Reset Firefox button in the upper-right corner of the Troubleshooting Information page.

3. To continue, click Reset Firefox in the confirmation window that opens.

4. Firefox will close and be reset. When it's done, a window will list the information that was imported. Click Finish and Firefox will open.

 

Please do the following :

§  Update Internet Explorer, Mozilla Firefox and Google Chrome

§  Update Java

§  Update Adobe Flash, Shockwave, Air and Reader

§  Update Windows

 

NOTE 1. Make sure all logs are pasted not attached.

NOTE 2. You must have only ONE antivirus on the computer. I recommend a paid antivirus like Norton 360, Kaspersky Pure or Malwarebytes Pro or a free antivirus like Avast, AVG or Microsoft Security Essentials



#3 rgrant23

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Posted 15 May 2013 - 02:42 AM

 Results of screen317's Security Check version 0.99.63  
 Windows 7 Service Pack 1 x86 (UAC is enabled)  
 Internet Explorer 9  
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled!  
Norton Security Suite   
 WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
 Java 7 Update 11  
 Java version out of Date!
 Adobe Flash Player     11.6.602.180  
 Adobe Reader XI  
 Mozilla Firefox (20.0.1)
 Google Chrome 22.0.1229.94  
 Google Chrome CommonDotNET.dll..  
 Google Chrome IdVaultCore.dll..  
 Google Chrome IdVaultCore.XmlSerializers.dll.  
 Google Chrome Microsoft.mshtml.dll.  
````````Process Check: objlist.exe by Laurent````````  
 Norton ccSvcHst.exe
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 7%
````````````````````End of Log``````````````````````

 

Thanks so much for your help!



#4 rgrant23

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Posted 15 May 2013 - 02:56 AM

Farbar Service Scanner Version: 14-04-2013
Ran by Rich (administrator) on 15-05-2013 at 01:44:27
Running from "C:\Users\Rich\Downloads"
Windows 7 Home Premium Service Pack 1 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Attempt to access Yahoo IP returned error. Yahoo IP is offline
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================
 

 

 

MiniToolBox by Farbar  Version:21-04-2013
Ran by Rich (administrator) on 15-05-2013 at 01:48:40
Running from "C:\Users\Rich\Downloads"
Windows 7 Home Premium Service Pack 1 (X86)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================



========================= IP Configuration: ================================

Intel® 82577LM Gigabit Network Connection = Local Area Connection (Connected)
Intel® Centrino® Advanced-N 6200 AGN = Wireless Network Connection (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled
set subinterface interface=?( subinterface=ethernet_9 mtu=1477
set subinterface interface=?( subinterface=ethernet_11 mtu=1477


popd
# End of IPv4 configuration



Windows IP Configuration

   Host Name . . . . . . . . . . . . : Rich-HP-Laptop
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : hsd1.ut.comcast.net.

Wireless LAN adapter Wireless Network Connection 2:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
   Physical Address. . . . . . . . . : 18-3D-A2-5B-C9-E9
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : hsd1.ut.comcast.net.
   Description . . . . . . . . . . . : Intel® Centrino® Advanced-N 6200 AGN
   Physical Address. . . . . . . . . : 18-3D-A2-5B-C9-E8
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

   Connection-specific DNS Suffix  . : hsd1.ut.comcast.net.
   Description . . . . . . . . . . . : Intel® 82577LM Gigabit Network Connection
   Physical Address. . . . . . . . . : B4-99-BA-E5-E1-89
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::c0e0:1abb:a0ef:64eb%11(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.1.100(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Wednesday, May 15, 2013 1:22:06 AM
   Lease Expires . . . . . . . . . . : Thursday, May 16, 2013 1:41:53 AM
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 246716858
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-0B-FE-E9-B4-99-BA-E5-E1-89
   DNS Servers . . . . . . . . . . . : 75.75.75.75
                                       75.75.76.76
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{7C6159DF-A917-44FB-9DE0-02DC37B7ED50}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.hsd1.ut.comcast.net.:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : hsd1.ut.comcast.net.
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Reusable ISATAP Interface {E50D5AA6-0211-4362-8BDB-116C841E0D5C}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 12:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fd:14b8:24da:bc49:152(Preferred)
   Link-local IPv6 Address . . . . . : fe80::14b8:24da:bc49:152%22(Preferred)
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled
Server:  cdns01.comcast.net
Address:  75.75.75.75

Name:    google.com
Addresses:  2607:f8b0:400f:800::1007
      74.125.225.206
      74.125.225.193
      74.125.225.199
      74.125.225.196
      74.125.225.195
      74.125.225.194
      74.125.225.192
      74.125.225.197
      74.125.225.201
      74.125.225.198
      74.125.225.200


Pinging google.com [74.125.225.193] with 32 bytes of data:
Reply from 74.125.225.193: bytes=32 time=51ms TTL=55
Reply from 74.125.225.193: bytes=32 time=23ms TTL=55

Ping statistics for 74.125.225.193:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 23ms, Maximum = 51ms, Average = 37ms
Server:  cdns01.comcast.net
Address:  75.75.75.75

DNS request timed out.
    timeout was 2 seconds.
Name:    yahoo.com
Addresses:  206.190.36.45
      98.139.183.24
      98.138.253.109


Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
Reply from 98.139.183.24: bytes=32 time=541ms TTL=50
Reply from 98.139.183.24: bytes=32 time=490ms TTL=50

Ping statistics for 98.139.183.24:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 490ms, Maximum = 541ms, Average = 515ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 16...18 3d a2 5b c9 e9 ......Microsoft Virtual WiFi Miniport Adapter
 12...18 3d a2 5b c9 e8 ......Intel® Centrino® Advanced-N 6200 AGN
 11...b4 99 ba e5 e1 89 ......Intel® 82577LM Gigabit Network Connection
  1...........................Software Loopback Interface 1
 19...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 24...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
 21...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
 22...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1    192.168.1.100     20
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link     192.168.1.100    276
    192.168.1.100  255.255.255.255         On-link     192.168.1.100    276
    192.168.1.255  255.255.255.255         On-link     192.168.1.100    276
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link     192.168.1.100    276
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link     192.168.1.100    276
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 22     58 ::/0                     On-link
  1    306 ::1/128                  On-link
 22     58 2001::/32                On-link
 22    306 2001:0:5ef5:79fd:14b8:24da:bc49:152/128
                                    On-link
 11    276 fe80::/64                On-link
 22    306 fe80::/64                On-link
 22    306 fe80::14b8:24da:bc49:152/128
                                    On-link
 11    276 fe80::c0e0:1abb:a0ef:64eb/128
                                    On-link
  1    306 ff00::/8                 On-link
 22    306 ff00::/8                 On-link
 11    276 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\system32\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\system32\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\system32\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\system32\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 06 C:\Windows\system32\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Windows\system32\wshbth.dll [36352] (Microsoft Corporation)
Catalog5 08 C:\Program Files\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog5 09 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145648] (Microsoft Corp.)
Catalog5 10 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145648] (Microsoft Corp.)
Catalog9 01 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 16 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 17 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 18 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 19 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 20 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 21 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 22 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 23 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 24 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 25 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 26 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 27 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 28 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 29 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 30 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 31 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 32 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 33 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 34 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 35 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 36 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 37 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 38 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 39 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 40 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 41 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (05/15/2013 01:30:47 AM) (Source: Windows Backup) (User: )
Description: The backup was not successful. The error is: "C:\Users\Rich\Music\iTunes\Album Artwork\Cache\F3076D11EFFF38E2\05\02\13\F3076D11EFFF38E2-12C4B4DE6E62ED25.itc2" Data error (cyclic redundancy check). (0x80070017).

Error: (05/15/2013 01:25:12 AM) (Source: Application Error) (User: )
Description: Faulting application name: FlashPlayerPlugin_11_6_602_180.exe, version: 11.6.602.180, time stamp: 0x51301434
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x01df0000
Faulting process id: 0x1b64
Faulting application start time: 0xFlashPlayerPlugin_11_6_602_180.exe0
Faulting application path: FlashPlayerPlugin_11_6_602_180.exe1
Faulting module path: FlashPlayerPlugin_11_6_602_180.exe2
Report Id: FlashPlayerPlugin_11_6_602_180.exe3

Error: (05/15/2013 01:23:29 AM) (Source: Application Error) (User: )
Description: Faulting application name: FlashPlayerPlugin_11_6_602_180.exe, version: 11.6.602.180, time stamp: 0x51301434
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x01df0000
Faulting process id: 0xfb8
Faulting application start time: 0xFlashPlayerPlugin_11_6_602_180.exe0
Faulting application path: FlashPlayerPlugin_11_6_602_180.exe1
Faulting module path: FlashPlayerPlugin_11_6_602_180.exe2
Report Id: FlashPlayerPlugin_11_6_602_180.exe3

Error: (05/15/2013 01:23:25 AM) (Source: Application Error) (User: )
Description: Faulting application name: FlashPlayerPlugin_11_6_602_180.exe, version: 11.6.602.180, time stamp: 0x51301434
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x01df0000
Faulting process id: 0x178c
Faulting application start time: 0xFlashPlayerPlugin_11_6_602_180.exe0
Faulting application path: FlashPlayerPlugin_11_6_602_180.exe1
Faulting module path: FlashPlayerPlugin_11_6_602_180.exe2
Report Id: FlashPlayerPlugin_11_6_602_180.exe3

Error: (05/15/2013 01:23:21 AM) (Source: Application Error) (User: )
Description: Faulting application name: FlashPlayerPlugin_11_6_602_180.exe, version: 11.6.602.180, time stamp: 0x51301434
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x01df0000
Faulting process id: 0x1ff0
Faulting application start time: 0xFlashPlayerPlugin_11_6_602_180.exe0
Faulting application path: FlashPlayerPlugin_11_6_602_180.exe1
Faulting module path: FlashPlayerPlugin_11_6_602_180.exe2
Report Id: FlashPlayerPlugin_11_6_602_180.exe3

Error: (05/15/2013 01:23:16 AM) (Source: Application Error) (User: )
Description: Faulting application name: FlashPlayerPlugin_11_6_602_180.exe, version: 11.6.602.180, time stamp: 0x51301434
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x01df0000
Faulting process id: 0x1a30
Faulting application start time: 0xFlashPlayerPlugin_11_6_602_180.exe0
Faulting application path: FlashPlayerPlugin_11_6_602_180.exe1
Faulting module path: FlashPlayerPlugin_11_6_602_180.exe2
Report Id: FlashPlayerPlugin_11_6_602_180.exe3

Error: (05/15/2013 01:22:52 AM) (Source: Application Error) (User: )
Description: Faulting application name: FlashPlayerPlugin_11_6_602_180.exe, version: 11.6.602.180, time stamp: 0x51301434
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x01df0000
Faulting process id: 0xdb8
Faulting application start time: 0xFlashPlayerPlugin_11_6_602_180.exe0
Faulting application path: FlashPlayerPlugin_11_6_602_180.exe1
Faulting module path: FlashPlayerPlugin_11_6_602_180.exe2
Report Id: FlashPlayerPlugin_11_6_602_180.exe3

Error: (05/15/2013 01:18:10 AM) (Source: Application Error) (User: )
Description: Faulting application name: FlashPlayerPlugin_11_6_602_180.exe, version: 11.6.602.180, time stamp: 0x51301434
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x01df0000
Faulting process id: 0x12a8
Faulting application start time: 0xFlashPlayerPlugin_11_6_602_180.exe0
Faulting application path: FlashPlayerPlugin_11_6_602_180.exe1
Faulting module path: FlashPlayerPlugin_11_6_602_180.exe2
Report Id: FlashPlayerPlugin_11_6_602_180.exe3

Error: (05/15/2013 01:16:35 AM) (Source: Application Error) (User: )
Description: Faulting application name: FlashPlayerPlugin_11_6_602_180.exe, version: 11.6.602.180, time stamp: 0x51301434
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x01df0000
Faulting process id: 0x1b68
Faulting application start time: 0xFlashPlayerPlugin_11_6_602_180.exe0
Faulting application path: FlashPlayerPlugin_11_6_602_180.exe1
Faulting module path: FlashPlayerPlugin_11_6_602_180.exe2
Report Id: FlashPlayerPlugin_11_6_602_180.exe3

Error: (05/15/2013 01:11:55 AM) (Source: Application Error) (User: )
Description: Faulting application name: FlashPlayerPlugin_11_6_602_180.exe, version: 11.6.602.180, time stamp: 0x51301434
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x01df0000
Faulting process id: 0x18ec
Faulting application start time: 0xFlashPlayerPlugin_11_6_602_180.exe0
Faulting application path: FlashPlayerPlugin_11_6_602_180.exe1
Faulting module path: FlashPlayerPlugin_11_6_602_180.exe2
Report Id: FlashPlayerPlugin_11_6_602_180.exe3


System errors:
=============
Error: (05/15/2013 01:31:21 AM) (Source: Disk) (User: )
Description: The device, \Device\Harddisk0\DR0, has a bad block.

Error: (05/15/2013 01:31:18 AM) (Source: Disk) (User: )
Description: The device, \Device\Harddisk0\DR0, has a bad block.

Error: (05/15/2013 01:31:15 AM) (Source: Disk) (User: )
Description: The device, \Device\Harddisk0\DR0, has a bad block.

Error: (05/15/2013 01:31:12 AM) (Source: Disk) (User: )
Description: The device, \Device\Harddisk0\DR0, has a bad block.

Error: (05/15/2013 01:31:10 AM) (Source: Disk) (User: )
Description: The device, \Device\Harddisk0\DR0, has a bad block.

Error: (05/15/2013 01:31:07 AM) (Source: Disk) (User: )
Description: The device, \Device\Harddisk0\DR0, has a bad block.

Error: (05/15/2013 01:31:04 AM) (Source: Disk) (User: )
Description: The device, \Device\Harddisk0\DR0, has a bad block.

Error: (05/15/2013 01:31:01 AM) (Source: Disk) (User: )
Description: The device, \Device\Harddisk0\DR0, has a bad block.

Error: (05/15/2013 01:30:58 AM) (Source: Disk) (User: )
Description: The device, \Device\Harddisk0\DR0, has a bad block.

Error: (05/15/2013 01:30:56 AM) (Source: Disk) (User: )
Description: The device, \Device\Harddisk0\DR0, has a bad block.


Microsoft Office Sessions:
=========================

=========================== Installed Programs ============================

7-zip v9.20 (Version: v9.20)
ADM 1.2.1
Adobe Flash Player 11 ActiveX (Version: 11.6.602.180)
Adobe Flash Player 11 Plugin (Version: 11.6.602.180)
Adobe Reader XI (11.0.02) (Version: 11.0.02)
Air Video Server 2.4.6-beta3 (Version: 2.4.6-beta3)
Apple Application Support (Version: 2.3.2)
Apple Mobile Device Support (Version: 6.0.1.3)
Apple Software Update (Version: 2.1.3.127)
ATI Catalyst Install Manager (Version: 3.0.732.0)
AudioBox USB driver
Bome's Mouse Keyboard 2.00
Bonjour (Version: 3.0.0.10)
Broadcom 802.11 Wireless LAN Adapter (Version: 5.60.350.6)
Broadcom Bluetooth Software (Version: 6.5.1.2300)
Cantabile 2.0 Lite
Cisco EAP-FAST Module (Version: 2.2.14)
Cisco LEAP Module (Version: 1.0.19)
Cisco PEAP Module (Version: 1.1.6)
Compatibility Pack for the 2007 Office system (Version: 12.0.6612.1000)
Constant Guard Protection Suite (Version: 1.13.111.1)
ConverterLite 1.6.1 (Version: 1.6.1)
D3DX10 (Version: 15.4.2368.0902)
Deckadance (Version: 2.0)
Digital Sound Factory Cakewalk Sound Center Instruments Example (Version: 1.0)
DiskAid 5.41 (Version: 5.41)
DivX Setup (Version: 2.6.1.9)
Download Updater (AOL LLC)
Driver Detective (Version: 8.1)
ESET Online Scanner v3
EZdrummer Lite Plus 32 bit (Version: 1.3.1)
File Type Assistant (Version: 2013.4.8.0)
Final Media Player 2012 (Version: 2012.10.9.0)
FL Studio 10
Free File Converter 2011
Free File Viewer 2012 (Version: 2012.10.9.0)
Google Chrome (Version: 22.0.1229.94)
Google Chrome Frame (Version: 22.0.1229.94)
Google Toolbar for Internet Explorer (Version: 1.0.0)
Google Toolbar for Internet Explorer (Version: 7.4.3230.2052)
Google Update Helper (Version: 1.3.21.123)
HP 3D DriveGuard (Version: 4.1.16.1)
HP Product Detection (Version: 11.14.0004)
HP Quick Launch Buttons (Version: 6.50.17.1)
iCloud (Version: 2.1.1.3)
IL Download Manager
Intel® Management Engine Components
Intel® Network Connections Drivers (Version: 16.3)
Intel® PROSet/Wireless for Bluetooth® + High Speed (Version: 15.1.1.0170)
iTunes (Version: 11.0.1.12)
Java 7 Update 11 (Version: 7.0.110)
Java Auto Updater (Version: 2.1.9.0)
Junk Mail filter update (Version: 16.4.3505.0912)
Live Lite Alesis Edition
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6012.5000)
Microsoft Image Composite Editor (Version: 1.4.4)
Microsoft Mouse and Keyboard Center (Version: 2.0.162.0)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Access MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Access Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Professional 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Publisher MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Research Cliplets (Version: 1.1.1)
Microsoft Save as PDF or XPS Add-in for 2007 Microsoft Office programs (Version: 12.0.4518.1014)
Microsoft Silverlight (Version: 5.1.20125.0)
Microsoft SkyDrive (Version: 17.0.2006.0314)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft SQL Server 2005 Compact Edition Developer Software Development Kit [ENU] (Version: 3.1.0000)
Microsoft VC9 runtime libraries (Version: 2.0.0)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.50727.42)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319 (Version: 10.0.30319)
Movie Maker (Version: 16.4.3505.0912)
Mozilla Firefox 20.0.1 (x86 en-US) (Version: 20.0.1)
Mozilla Maintenance Service (Version: 20.0.1)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT110 (Version: 16.4.1108.0727)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MSXML 4.0 SP2 Parser and SDK (Version: 4.20.9818.0)
Native Instruments Absynth 5
Native Instruments Absynth 5 (Version: 5.0.0.829)
Native Instruments Controller Editor (Version: 1.5.4.1182)
Native Instruments Guitar Rig 4
Native Instruments Guitar Rig 4 (Version: 4.1.0.1751)
Native Instruments Komplete 7 Players
Native Instruments Komplete 7 Players (Version: 7.0.0.002)
Native Instruments Kontakt 4
Native Instruments Kontakt 4 (Version: 4.2.4.5316)
Native Instruments Kontakt Factory Selection
Native Instruments Kontakt Factory Selection (Version: 1.0.0.011)
Native Instruments Kore Player
Native Instruments Kore Player (Version: 2.1.4.8325)
Native Instruments Reaktor 5
Native Instruments Reaktor 5 (Version: 5.8.0.550)
Native Instruments Reaktor Factory Selection
Native Instruments Reaktor Factory Selection (Version: 1.0.0.000)
Native Instruments Service Center
Native Instruments Service Center (Version: 2.2.3.537)
Norton Security Suite (Version: 6.4.0.9)
NVIDIA Control Panel 276.21 (Version: 276.21)
NVIDIA Graphics Driver 276.21 (Version: 276.21)
NVIDIA HD Audio Driver 1.3.18.0 (Version: 1.3.18.0)
NVIDIA Install Application (Version: 2.1002.109.718)
NVIDIA nView 136.02 (Version: 136.02)
NVIDIA nView Desktop Manager (Version: 6.14.10.1362)
Photo Gallery (Version: 16.4.3505.0912)
Photosynth 2.0110.317.1042 (Version: 3.3.3.3)
PreSonus Studio One 2 (Version: 2.5.1.21166)
PVSonyDll (Version: 1.00.0001)
QLBCASL (Version: 6.40.17.2)
QuickBooks (Version: 21.0.4012.904)
QuickBooks Pro 2011 (Version: 21.0.4012.904)
QuickTime (Version: 7.73.80.64)
Renesas Electronics USB 3.0 Host Controller Driver (Version: 2.1.19.0)
rgcAudio Triangle I VSTi v1.1
RICOH Media Driver (Version: 2.13.00.05)
rtpMIDI (Version: 1.0.9.225)
Session Drummer 2 (Version: 1.0)
SONAR X1 LE (Version: 18.0)
SONiVOX Free PBass Finger Harms.sf2
Sophos Virus Removal Tool (Version: 2.3)
Synaptics Pointing Device Driver (Version: 15.0.24.0)
SynthFont
Toontrack solo (Version: 1.3.1)
Torch (Version: 2.0.0.2062)
Trillian
UGRS2 OCX (Version: 2.0.7)
UninstallTpkdx86
Universal Extractor 1.6.1 (Version: 1.6.1)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2600217) (Version: 1)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2768021) 32-Bit Edition
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Validity Fingerprint Driver (Version: 4.0.15.0)
VC80CRTRedist - 8.0.50727.6195 (Version: 1.2.0)
Winamp (Version: 5.623 )
Winamp Detector Plug-in (Version: 1.0.0.1)
Winamp Toolbar
Windows Live Communications Platform (Version: 16.4.3505.0912)
Windows Live Essentials (Version: 16.4.3505.0912)
Windows Live Family Safety (Version: 16.4.3505.0912)
Windows Live ID Sign-in Assistant (Version: 7.250.4311.0)
Windows Live Installer (Version: 16.4.3505.0912)
Windows Live Mail (Version: 16.4.3505.0912)
Windows Live Messenger (Version: 16.4.3505.0912)
Windows Live MIME IFilter (Version: 16.4.3505.0912)
Windows Live Photo Common (Version: 16.4.3505.0912)
Windows Live PIMT Platform (Version: 16.4.3505.0912)
Windows Live SOXE (Version: 16.4.3505.0912)
Windows Live SOXE Definitions (Version: 16.4.3505.0912)
Windows Live UX Platform (Version: 16.4.3505.0912)
Windows Live UX Platform Language Pack (Version: 16.4.3505.0912)
Windows Live Writer (Version: 16.4.3505.0912)
Windows Live Writer Resources (Version: 16.4.3505.0912)
WinZip 17.0 (Version: 17.0.10283)

========================= Devices: ================================

Name: AntiLog32
Description: AntiLog32
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: AntiLog32
Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)
Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed.
Devices stay in this state if they have been prepared for removal.
After you remove the device, this error disappears.Remove the device, and this error should be resolved.

Name: NVIDIA NVS 5100M
Description: NVIDIA NVS 5100M
Class Guid: {4d36e968-e325-11ce-bfc1-08002be10318}
Manufacturer: NVIDIA
Service: nvlddmkm
Problem: : Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
Resolution: Reasons for this error include a driver that is not present; a binary file that is corrupt; a file I/O problem, or a driver that references an entry point in another binary file that could not be loaded.
Uninstall the driver, and then click "Scan for hardware changes" to reinstall or upgrade the driver.


========================= Memory info: ===================================

Percentage of memory in use: 60%
Total physical RAM: 3055.38 MB
Available physical RAM: 1207.89 MB
Total Pagefile: 6109.05 MB
Available Pagefile: 4259.01 MB
Total Virtual: 2047.88 MB
Available Virtual: 1898.83 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:232.79 GB) (Free:36.11 GB) NTFS
2 Drive d: () (CDROM) (Total:4.38 GB) (Free:4.18 GB) UDF

========================= Users: ========================================

User accounts for \\RICH-HP-LAPTOP

Administrator            Alisha                   Guest                    
Rich                     


**** End of log ****
 



#5 rgrant23

rgrant23
  • Topic Starter

  • Members
  • 11 posts
  • OFFLINE
  •  
  • Local time:07:37 PM

Posted 15 May 2013 - 04:38 AM

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2013.05.15.05

Windows 7 Service Pack 1 x86 NTFS
Internet Explorer 10.0.9200.16540
Rich :: RICH-HP-LAPTOP [administrator]

05/15/2013 1:59:38 AM
mbam-log-2013-05-15 (01-59-38).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 320952
Time elapsed: 33 minute(s), 37 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)
 



#6 rgrant23

rgrant23
  • Topic Starter

  • Members
  • 11 posts
  • OFFLINE
  •  
  • Local time:07:37 PM

Posted 15 May 2013 - 08:10 AM

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 4.9.4 (05.06.2013:1)
OS: Windows 7 Home Premium x86
Ran by Rich on 05/15/2013 at  7:00:55.53
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values

Successfully repaired: [Registry Value] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\\Start Page
Successfully repaired: [Registry Value] HKEY_USERS\.DEFAULT\Software\Microsoft\Internet Explorer\Main\\Start Page
Successfully repaired: [Registry Value] HKEY_USERS\S-1-5-18\Software\Microsoft\Internet Explorer\Main\\Start Page
Successfully repaired: [Registry Value] HKEY_USERS\S-1-5-19\Software\Microsoft\Internet Explorer\Main\\Start Page
Successfully repaired: [Registry Value] HKEY_USERS\S-1-5-20\Software\Microsoft\Internet Explorer\Main\\Start Page
Successfully repaired: [Registry Value] HKEY_USERS\S-1-5-21-2213856606-3309777899-367725836-1000\Software\Microsoft\Internet Explorer\Main\\Start Page



~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\freeze.com
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\ib updater
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\ilivid
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\im
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\iminent
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\iminent
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\iminstaller
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\installedbrowserextensions
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\startsearch
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\torch
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\torch
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\winamp toolbar
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\winamp toolbar
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\AppDataLow\Software\crossrider
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\appid\dnu.exe
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\appid\winamptbserver.exe
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\applications\ilividsetup.exe
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\dnupdate
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\dnupdater.downloaduibrowser
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\dnupdater.downloaduibrowser.1
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\dnupdater.downloadupdcontroller
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\dnupdater.downloadupdcontroller.1
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\winamptb.aoltbsearch
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\winamptb.aoltbsearch.1
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\winamptb.aoltoolband
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\winamptb.aoltoolband.1
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\winamptb.downloader
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\winamptb.downloader.1
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\winamptb.toolbarinfo
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\winamptb.toolbarinfo.1
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\winamptb.toolbarparams
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\winamptb.toolbarparams.1
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\winamptbserver.aoltoolbarhelper
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\winamptbserver.aoltoolbarhelper.1
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\tracing\ilivid_rasapi32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\tracing\ilivid_rasmancs
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\tracing\ilividsetup_rasapi32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\tracing\ilividsetup_rasmancs
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\tracing\iminent_rasapi32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\tracing\iminent_rasmancs
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\tracing\iminentsetup_rasapi32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\tracing\iminentsetup_rasmancs
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\tracing\incredibar_install_rasapi32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\tracing\incredibar_install_rasmancs
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\tracing\incredibartoolbar_rasapi32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\tracing\incredibartoolbar_rasmancs
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\tracing\vid-saver-internalinstaller_rasapi32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\tracing\vid-saver-internalinstaller_rasmancs
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\tracing\vid-saver_rasapi32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\tracing\vid-saver_rasmancs
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\tracing\wajamupdater_rasapi32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\tracing\wajamupdater_rasmancs
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{25CEE8EC-5730-41BC-8B58-22DDC8AB8C20}



~~~ Files



~~~ Folders

Successfully deleted: [Folder] "C:\ProgramData\boost_interprocess"
Successfully deleted: [Folder] "C:\ProgramData\installmate"
Successfully deleted: [Folder] "C:\ProgramData\premium"
Successfully deleted: [Folder] "C:\ProgramData\winamp toolbar"
Successfully deleted: [Folder] "C:\ProgramData\zoomex"
Successfully deleted: [Folder] "C:\Users\Rich\appdata\local\torch"
Successfully deleted: [Folder] "C:\Users\Rich\appdata\local\vid-saver"
Successfully deleted: [Folder] "C:\Users\Rich\appdata\local\wondershare"
Successfully deleted: [Folder] "C:\Program Files\savevalet"
Successfully deleted: [Folder] "C:\Program Files\vid-saver"
Successfully deleted: [Folder] "C:\Program Files\winamp toolbar"
Successfully deleted: [Folder] "C:\Program Files\wondershare"
Successfully deleted: [Folder] "C:\Program Files\Common Files\software update utility"
Successfully deleted: [Folder] "C:\Program Files\Common Files\Wondershare"



~~~ FireFox

Successfully deleted: [File] "C:\Users\Rich\AppData\Roaming\mozilla\firefox\profiles\pyr0cmux.default\extensions\jid0-k75TfRGfOXPHfEZmJ9cKu5eCgLc@jetpack.xpi"
Successfully deleted: [Folder] C:\Users\Rich\AppData\Roaming\mozilla\firefox\profiles\pyr0cmux.default\jetpack
Successfully deleted: [Registry Value] HKEY_LOCAL_MACHINE\Software\Mozilla\Firefox\Extensions\\{336D0C35-8A85-403A-B9D2-65C292C39087}



~~~ Chrome

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Google\Chrome\Extensions\dlnembnfbcpjnepmfjmngjenhhajpdfd
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Google\Chrome\Extensions\kiplfnciaokpcennlkldkdaeaaomamof
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Google\Chrome\Extensions\pgmfkblbflahhponhjmkcnpjinenhlnc



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on 05/15/2013 at  7:04:20.92
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 



#7 rgrant23

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Posted 15 May 2013 - 08:17 AM

Getting user folders.
 
Stopping running processes.
 
Emptying Temp folders.
 
 
User: Administrator
 
User: Alisha
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 871 bytes
->Java cache emptied: 0 bytes
->FireFox cache emptied: 21023795 bytes
->Flash cache emptied: 598 bytes
 
User: All Users
 
User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
 
User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
 
User: DefaultAppPool
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
 
User: Guest
->Temp folder emptied: 1027 bytes
->Temporary Internet Files folder emptied: 938 bytes
->Java cache emptied: 0 bytes
->Flash cache emptied: 0 bytes
 
User: Public
 
User: Rich
->Temp folder emptied: 3439919210 bytes
->Temporary Internet Files folder emptied: 11892152 bytes
->Java cache emptied: 0 bytes
->FireFox cache emptied: 20922494 bytes
->Google Chrome cache emptied: 79761131 bytes
->Flash cache emptied: 1231 bytes
 
%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 50977225 bytes
%systemroot%\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 6942 bytes
 
Emptying RecycleBin. Do not interrupt.
 
RecycleBin emptied: 3219343374 bytes
Process complete!
 
Total Files Cleaned = 6,527.00 mb
 



#8 Guest_Francis Houle_*

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Posted 15 May 2013 - 05:37 PM

1 - Update Java to the latest version
 
2 - Uninstall :
Constant Guard Protection Suite (Version: 1.13.111.1)
Download Updater (AOL LLC)
Driver Detective (Version: 8.1)
ESET Online Scanner v3
Google Toolbar for Internet Explorer (Version: 1.0.0)
Google Toolbar for Internet Explorer (Version: 7.4.3230.2052)
Java 7 Update 11 (Version: 7.0.110)
Winamp Toolbar


#9 rgrant23

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Posted 16 May 2013 - 10:29 AM

got an error with the download updater n(aol llc)- an error occurred while trying to uninstall and i got the same error with the winamp toolbar...

what now boss?



#10 Guest_Francis Houle_*

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Posted 16 May 2013 - 11:54 AM

please proceed like that:

  • Update all possible drivers especially NIC ones
  • Disable all security softwares
  • Uninstall all programs that you don't use
  • Run msconfig and then disable all startup items except Microsoft ones. After that, restart your computer

Once done, check again.



#11 rgrant23

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Posted 16 May 2013 - 09:34 PM

check what again?



#12 rgrant23

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Posted 16 May 2013 - 09:41 PM

and.. whats drivers are the NIC drivers?



#13 Guest_Francis Houle_*

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Posted 16 May 2013 - 10:10 PM

check what again? if its solved

 

and.. whats drivers are the NIC drivers? LAN drivers



#14 rgrant23

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Posted 16 May 2013 - 11:44 PM

im no longer crashing at all..

everything is looking good as far as i can tell.

was there anything weird in the logs?



#15 Guest_Francis Houle_*

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Posted 17 May 2013 - 11:31 AM

error messages about missing/corrupted drivers






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