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HDD light constantly on, system freezes periodically


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#1 downward

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Posted 11 May 2013 - 09:05 AM

Hi

 

My system's HDD light is constantly on and if I try to do anything (surf,watch video,listen to music) the system hangs for a few seconds then continues.

 

I did run Malware bytes, AVG,Superantispywae and everything looks OK.

 

Any ideas?

 

thanks

Jim



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#2 Allan

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Posted 11 May 2013 - 10:41 AM

1. Check Scheduled tasks to see if anything is scheduled to run in the background

2. Check settings on your av, defrag, etc apps to see if they are set to run a scheduled times in the background

3. Open Task Manager to the Performance Tab. Sort on the CPU column. Which process is using the cpu when the hd light is on?



#3 downward

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Posted 11 May 2013 - 11:47 AM

I checked to see if anything was running and nothing was during this period. I started up a movie and it when it hung I took a screen shot of the task manager performance screens it's attached.

 

Hope this helps

Attached Files



#4 Allan

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Posted 11 May 2013 - 12:13 PM

1. Check Scheduled tasks to see if anything is scheduled to run in the background

2. Check settings on your av, defrag, etc apps to see if they are set to run a scheduled times in the background

3. Open Task Manager to the Performance Tab. Sort on the CPU column. Which process is using the cpu when the hd light is on?



#5 downward

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Posted 11 May 2013 - 12:21 PM

I did that but none are more than 2%.....taskmgr , firefox, flashplayer plugin......thats why I posted the screenshot before.



#6 Allan

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Posted 11 May 2013 - 12:53 PM

1) What is new or different since the last time everything worked properly (ie, new hw, new sw, virus, error, etc)?

2) Please boot to safe mode. Does the hd light remain on?



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Posted 11 May 2013 - 02:17 PM

I did install some audio mixing freeware that's legit but I restored to a previous date thinking that would solve the problem but it doesn't. I did boot in safe mode with networking and everything is running very smooth with no pauses and no programs hanging with no response for 30 seconds,  what do you advise?



#8 Allan

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Posted 11 May 2013 - 03:24 PM

Open msconfig and on the General tab choose "selective startup" (uncheck all three items) and reboot. Does the problem still occur? If not, start adding items back to msconfig one or two at a time, rebooting after each change, until the problem reappears and you'll have identified the offending process. This is clearly a time consuming procedure, but it is the best way to determine if some process loading with the system is the cause of your problem.

 

After you've isolated the cause, do not use msconfig to permanently disable the process. Instead, if it is a service go to START - RUN and type: services.msc (then press enter) and disable the service OR, if it a program, you can download & run a simple app such as Mike Lin's Startup Control Panel (http://www.mlin.net/StartupCPL.shtml) to enable, disable, or otherwise manage startup programs.



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Posted 13 May 2013 - 05:19 PM

Thanks for the help, I've actually narrowed it down to AVG. I uninstalled it, installed Avast and my PC runs great now.

 

Jim



#10 Allan

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Posted 13 May 2013 - 06:49 PM

Great- glad to help. Thanks for the post.






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