I have a Dell Inspiron N41110 that ran like a dream for the whole 13 months I've had it--until last night, when it froze, I forced a reset, and it got stuck in the Startup Repair loop. At first Startup Repair said the problem was a corrupt registry, but now it says it can't figure out the root cause at all. I tried this tutorial, but the computer couldn't copy a couple of the files due to an "I/O error," so it's still stuck in the loop. System Restore wouldn't work--it told me there were no restore points. Then, after spending hours getting my personal files off with Paragon Rescue Kit, I ran the Dell diagnostics from the boot menu, and the hard drive failed the test with error code 2000-0142.
Finally, I decided to run chkdsk for the heck of it . . . and it's been stuck on "Correcting error in index $130 for file 4897" for four hours now.
What should I do now? I'm not especially technologically savvy (obviously) and this is my first encounter with the startup repair loop, so even though I've now read tons of threads and articles on it I still have no idea what to do with my computer. I've read a lot of stuff that says reinstalling Windows 7 is the only way to fix it, but now I'm wondering if the hard drive is the root cause and can't be fixed. Is there any way to tell for sure what's going on, or should I just get a new hard drive and be done with it? (I'm definitely not happy at the prospect of needing a new hard drive on a year-old computer.)
Thanks in advance for any help! I'm really losing my mind here.
Edited by Frowenat, 10 May 2013 - 11:20 PM.