Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Chikta Ad-ware and 30-min BSOD with 0x109 (Memtest86+ inconclusive)


  • This topic is locked This topic is locked
9 replies to this topic

#1 distronic

distronic

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:06:57 PM

Posted 10 May 2013 - 03:41 PM

Computer crashes with BSOD approximately 30 minutes after a clean boot. Have run malware-bytes anti-malware and Microsoft Security Essentials to no avail. Disabled all non-microsoft startup programs and services. BSOD is as follows:

 

"Modification of system code or a critical data structure was detected.

 

STOP: 0x00000109 (0xA3A039D898F718CC, 0XB3B7465EEB755702, 0XFFFFF80000B96BB0, 0X0000000000000006)

 

ntoskrnl.exe

 

 

 

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Professional
Boot Device: \Device\HarddiskVolume1
Install Date: 2/16/2012 9:56:20 AM
System Uptime: 5/10/2013 1:07:04 PM (0 hours ago)
.
Motherboard: ASUSTeK Computer INC. |  | M4A88TD-M/USB3
Processor: AMD Phenom™ II X4 955 Processor | AM3 | 3200/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 1863 GiB total, 1722.326 GiB free.
D: is CDROM ()
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP112: 5/7/2013 12:25:35 AM - Windows Update
RP113: 5/9/2013 8:56:16 PM - Restore Operation
RP114: 5/9/2013 9:09:47 PM - Windows Update
RP115: 5/9/2013 9:58:32 PM - Windows Update
RP116: 5/10/2013 1:07:52 AM - Windows Update
RP117: 5/10/2013 2:21:09 AM - Removed Bonjour
RP118: 5/10/2013 2:23:57 AM - Removed Adobe Reader X (10.1.6).
RP119: 5/10/2013 11:06:04 AM - Installed Microsoft Fix it 50267
.
==== Image File Execution Options =============
.
.
==== Installed Programs ======================
.
.
==== End Of File ===========================
 

 



BC AdBot (Login to Remove)

 


#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:09:57 PM

Posted 10 May 2013 - 04:28 PM



Hello distronic

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.





I need to get some reports to get a base to start from so I need you to run these programs first.



-Download DDS-
  • Please download DDS from one of the links below and save it to your desktop:

    dds_scr.gif
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3
    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
      • DDS.txt
      • Attach.txt
    • A window will open instructing you save & post the logs
    • Save the logs to a convenient place such as your desktop
    • Copy the contents of both logs & post in your next reply
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 distronic

distronic
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:06:57 PM

Posted 10 May 2013 - 04:49 PM

The program isn't generating a DDS.txt file for some reason, just the attach.txt file.

 

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Professional
Boot Device: \Device\HarddiskVolume1
Install Date: 2/16/2012 9:56:20 AM
System Uptime: 5/10/2013 2:29:07 PM (0 hours ago)
.
Motherboard: ASUSTeK Computer INC. |  | M4A88TD-M/USB3
Processor: AMD Phenom™ II X4 955 Processor | AM3 | 3200/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 1863 GiB total, 1721.326 GiB free.
D: is CDROM ()
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP112: 5/7/2013 12:25:35 AM - Windows Update
RP113: 5/9/2013 8:56:16 PM - Restore Operation
RP114: 5/9/2013 9:09:47 PM - Windows Update
RP115: 5/9/2013 9:58:32 PM - Windows Update
RP116: 5/10/2013 1:07:52 AM - Windows Update
RP117: 5/10/2013 2:21:09 AM - Removed Bonjour
RP118: 5/10/2013 2:23:57 AM - Removed Adobe Reader X (10.1.6).
RP119: 5/10/2013 11:06:04 AM - Installed Microsoft Fix it 50267
.
==== Image File Execution Options =============
.
.
==== Installed Programs ======================
.
.
==== End Of File ===========================
 



#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:09:57 PM

Posted 10 May 2013 - 05:00 PM



Hello distronic

These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
When they are complete let me have the two reports and let me know how things are running.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 distronic

distronic
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:06:57 PM

Posted 10 May 2013 - 05:36 PM

I am having trouble running JRT. Here is the ADW log:

 

 

# AdwCleaner v2.300 - Logfile created 05/10/2013 at 15:24:03
# Updated 28/04/2013 by Xplode
# Operating system : Windows 7 Professional Service Pack 1 (64 bits)
# User : temp - TEMP-PC
# Boot Mode : Normal
# Running from : C:\Users\temp\Desktop\adwcleaner.exe
# Option [Delete]

***** [Services] *****

***** [Files / Folders] *****

File Deleted : C:\END
File Deleted : C:\Users\temp\AppData\Local\temp\Uninstall.exe
Folder Deleted : C:\Program Files (x86)\Conduit
Folder Deleted : C:\Program Files (x86)\Optimizer Pro
Folder Deleted : C:\ProgramData\Tarma Installer
Folder Deleted : C:\Users\temp\AppData\Local\Conduit
Folder Deleted : C:\Users\temp\AppData\Local\SwvUpdater
Folder Deleted : C:\Users\temp\AppData\LocalLow\Conduit
Folder Deleted : C:\Users\temp\AppData\LocalLow\PriceGong

***** [Registry] *****

Key Deleted : HKCU\Software\AppDataLow\Software\Conduit
Key Deleted : HKCU\Software\AppDataLow\Software\ConduitSearchScopes
Key Deleted : HKCU\Software\AppDataLow\Software\PriceGong
Key Deleted : HKCU\Software\AppDataLow\Software\SmartBar
Key Deleted : HKCU\Software\Conduit
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{7F6AFBF1-E065-4627-A2FD-810366367D01}
Key Deleted : HKCU\Software\Softonic
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{AFDBDDAA-5D3F-42EE-B79C-185A7020515B}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{4D076AB4-7562-427A-B5D2-BD96E19DEE56}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\secman.DLL
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT3072253
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT3220468
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT3289847
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{11549FE4-7C5A-4C17-9FC3-56FC5162A994}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}
Key Deleted : HKLM\Software\Conduit
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\ConduitInstaller_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\ConduitInstaller_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{7F6AFBF1-E065-4627-A2FD-810366367D01}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{66EEF543-A9AC-4A9D-AA3C-1ED148AC8EEE}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{80922EE0-8A76-46AE-95D5-BD3C3FE0708D}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{826D7151-8D99-434B-8540-082B8C2AE556}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{66EEF543-A9AC-4A9D-AA3C-1ED148AC8EEE}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{AFDBDDAA-5D3F-42EE-B79C-185A7020515B}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{7F6AFBF1-E065-4627-A2FD-810366367D01}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{66EEF543-A9AC-4A9D-AA3C-1ED148AC8EEE}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Deleted : HKLM\SOFTWARE\Tarma Installer

***** [Internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16476

[OK] Registry is clean.

-\\ Mozilla Firefox v20.0.1 (en-US)

File : C:\Users\temp\AppData\Roaming\Mozilla\Firefox\Profiles\1roetp3q.default\prefs.js

C:\Users\temp\AppData\Roaming\Mozilla\Firefox\Profiles\1roetp3q.default\user.js ... Deleted !

Deleted : user_pref("CT3289847_Firefox.csv", "[{\"from\":\"Abs Layer\",\"action\":\"loading toolbar\",\"time\"[...]
Deleted : user_pref("Smartbar.ConduitHomepagesList", "hxxp://search.conduit.com/?ctid=CT3289847&octid=CT328984[...]
Deleted : user_pref("Smartbar.ConduitSearchEngineList", "");
Deleted : user_pref("Smartbar.ConduitSearchUrlList", "");
Deleted : user_pref("Smartbar.SearchFromAddressBarSavedUrl", "hxxp://search.conduit.com/ResultsExt.aspx?ctid=C[...]
Deleted : user_pref("Smartbar.keywordURLSelectedCTID", "CT3289847");
Deleted : user_pref("browser.search.defaultthis.engineName", "WhiteSmoke New Customized Web Search");
Deleted : user_pref("browser.search.defaulturl", "hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT3289847&CUI[...]
Deleted : user_pref("smartbar.addressBarOwnerCTID", "CT3289847");
Deleted : user_pref("smartbar.conduitHomepageList", "hxxp://search.conduit.com/?ctid=CT3289847&CUI=UN325853051[...]
Deleted : user_pref("smartbar.conduitSearchAddressUrlList", "hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT[...]
Deleted : user_pref("smartbar.defaultSearchOwnerCTID", "CT3289847");
Deleted : user_pref("smartbar.homePageOwnerCTID", "CT3289847");
Deleted : user_pref("smartbar.machineId", "UKLOHKC+ZOSS7NOGYXAGNNQJOR1CE4YG1VJI3LFSOHGWCS0LOWJPTIW6/TE6DOO7J6Z[...]
Deleted : user_pref("smartbar.originalHomepage", "hxxp://search.conduit.com/?ctid=CT3289847&CUI=UN325853051322[...]

*************************

AdwCleaner[S1].txt - [5217 octets] - [10/05/2013 15:24:03]

########## EOF - C:\AdwCleaner[S1].txt - [5277 octets] ##########



#6 distronic

distronic
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:06:57 PM

Posted 10 May 2013 - 05:39 PM

I am still getting ad pop-ups in my browser (IE) at the bottom of my screen.



#7 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:09:57 PM

Posted 10 May 2013 - 09:05 PM

Hello distronic



Did you run the second tool? (Junkware-Removal-Tool)and if you did can I get the report?


gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#8 distronic

distronic
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:06:57 PM

Posted 12 May 2013 - 12:32 PM

Please close this topic. I have re-installed due to time limitations and the inability to run JRT. Thank you for your help!



#9 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:09:57 PM

Posted 12 May 2013 - 01:09 PM

thanks for letting me know



gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#10 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:09:57 PM

Posted 16 May 2013 - 02:44 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users