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Xp Can't Load Ipsec


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#1 c961

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Posted 10 April 2006 - 10:54 AM

A friend's computer that I built a couple of years ago has arrived back because the Avast virus system won't run, displaying "error 10044" (The support for the specified socket type does not exist in this address family)

I've discovered via the services log that IPSEC services although down as auto start is stopped in local services and Can't be started, which presumably stops all the security stuff from running

I've tried to repair xp and followed by sp2 reinstall and also a sophos SAV32CLI to look for a worm all to no avail. Freshly installed versions of Avast and ZA have been done. Still can't start IPSEC

The computer basically works ok but without the virus checker and the firewall I don't want to connect it to the net, which of course is why they have the thing in the first place

Any ideas please, or should this be posted in the security forum?

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#2 Albert Frankenstein

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Posted 10 April 2006 - 10:57 AM

I believe you are receiving a winsock error. You may be infected with something that has disabled Avast.
ALBERT FRANKENSTEIN
I'M SO SMART IT'S SCARY!


Currently home chillin' with the fam and my two dogs!


#3 c961

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Posted 10 April 2006 - 12:56 PM

I believe you are receiving a winsock error. You may be infected with something that has disabled Avast.



Cheers

How would you suggest I correct this please?

#4 Albert Frankenstein

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Posted 10 April 2006 - 05:04 PM

For help with removing your infection I would like to refer you to the Highjack This (HJT) forum here at BleepingComputer.com:

First: Read the Preparation Guide found HERE. It is very important that you follow ALL of the instructions found within. (There are many important steps in this guide that may clean your computer.)

Second: Post your system information along with a brief description of the problems you are having, and your HJT log in the HJT forum found HERE.

NOTE: Please, after you post your HJT log DO NOT make another post in the HJT forum until it has been responded to by a member of the HJT Team. The first thing they look for, when looking for logs to reply to, is 0 replies. If you make another post there will be 1 reply. The team member glancing over the replies might think someone is already helping you out and will not respond. So, just make your post and let it sit there until a team member responds. The volunteers who work that forum are very busy, so please be patient and wait. It can sometimes take a few days for a response. If after 5 days you still have gotten no response, then post a link to your HJT log HERE.

Third: If, after finishing your work with the folks at the HJT forum you have issues with XP related to the removal of the infection, then come back in here and let us help you get your computer back to normal.

You are in good hands! Good luck!
ALBERT FRANKENSTEIN
I'M SO SMART IT'S SCARY!


Currently home chillin' with the fam and my two dogs!


#5 c961

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Posted 11 April 2006 - 03:52 AM

Many thanks

#6 Albert Frankenstein

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Posted 11 April 2006 - 07:13 AM

Many thanks

You are welcome!

I could be wrong in assuming you are infected, but it seems likely that you are, and if you are you could spend hours and hours trying to chase down the cause and not find it.

The guys (and gals) who work the HighJack This! forum here at BC are good. If they give you a clean bill of health then come back in here and we can chase down the cause knowing that your computer is clean. But we really need to know that first in this case I think.

Please post a link to your HJT post here in this forum so we can follow the progress.
ALBERT FRANKENSTEIN
I'M SO SMART IT'S SCARY!


Currently home chillin' with the fam and my two dogs!





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