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think my win7 machines is infected


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8 replies to this topic

#1 dpgoode

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Posted 09 May 2013 - 10:15 PM

hi there...

 

I started up firefox and rather than going directly to the homepage I'm directed to the following site.

 

http://www.searchnu.com/?appid=

 

I ran my AV (McAfee) ARO2013 and SuperAntiSpyware and while it cleaned up a bunch of stuff I'm running into the same issues.

 

Any help/suggestions would be appreciated!

 

 



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#2 Broni

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Posted 09 May 2013 - 10:37 PM

Welcome aboard p22002758.gif

 

Is Firefox the only browser affected?

 

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size

Click Go and post the result.

p22002970.gif Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

p22002970.gifDownload Malwarebytes Anti-Rootkit from HERE to your Desktop.
  • Unzip downloaded file.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • DO NOT click on the Cleanup button. Simply exit the program.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt


p22002970.gif NOTE. Make sure all logs are pasted not attached.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 dpgoode

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Posted 09 May 2013 - 11:14 PM

hi there.  Looks like IE is also affected.

 

Here are the log files.

 

Security check

 

 Results of screen317's Security Check version 0.99.63  
 Windows 7 Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 9  
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled!  
McAfee Anti-Virus and Anti-Spyware   
 WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
 Malwarebytes Anti-Malware version 1.75.0.1300  
 Java™ 6 Update 35  
 Java version out of Date!
 Adobe Flash Player 11.6.602.180  
 Adobe Reader 10.1.6 Adobe Reader out of Date!  
 Mozilla Firefox (20.0.1)
````````Process Check: objlist.exe by Laurent````````  
 Malwarebytes Anti-Malware mbamservice.exe  
 Malwarebytes Anti-Malware mbamgui.exe  
 Malwarebytes' Anti-Malware mbamscheduler.exe   
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 0%
````````````````````End of Log``````````````````````

 

 

FSS

 

Farbar Service Scanner Version: 14-04-2013
Ran by Goode Family (administrator) on 09-05-2013 at 22:55:10
Running from "C:\Users\Goode Family\Desktop"
Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Attempt to access Yahoo IP returned error. Yahoo IP is offline
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============

Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.


Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1


Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit


**** End of log ****

 

MiniToolbox

 

MiniToolBox by Farbar  Version:21-04-2013
Ran by Goode Family (administrator) on 09-05-2013 at 22:56:36
Running from "C:\Users\Goode Family\Desktop"
Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================



========================= IP Configuration: ================================

DW1501 Wireless-N WLAN Half-Mini Card = Wireless Network Connection (Connected)
Realtek PCIe GBE Family Controller = Local Area Connection (Media disconnected)
Broadcom Virtual Wireless Adapter = Local Area Connection 2 (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

   Host Name . . . . . . . . . . . . : GoodeFamily-PC
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection 2:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Broadcom Virtual Wireless Adapter
   Physical Address. . . . . . . . . : 68-A3-C4-E4-41-75
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : DW1501 Wireless-N WLAN Half-Mini Card
   Physical Address. . . . . . . . . : 68-A3-C4-E4-41-75
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::55f7:8f2:6f48:4c48%12(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.1.102(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Thursday, May 09, 2013 2:26:20 PM
   Lease Expires . . . . . . . . . . : Friday, May 10, 2013 10:10:42 PM
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 224961476
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-96-17-F0-18-03-73-11-55-B6
   DNS Servers . . . . . . . . . . . : 75.75.75.75
                                       75.75.76.76
   NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
   Physical Address. . . . . . . . . : 18-03-73-11-55-B6
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 16:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6ab8:34eb:1e72:9d3e:1bc3(Preferred)
   Link-local IPv6 Address . . . . . : fe80::34eb:1e72:9d3e:1bc3%22(Preferred)
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 11:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft 6to4 Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{720E9592-E13D-47C9-A444-3473BEAF0EC9}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{9222B1A5-CC04-4657-80B6-3B3277C70511}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{763E62C5-3BAB-4EDD-A56E-BA2F0BBA9182}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  cdns01.comcast.net
Address:  75.75.75.75

Name:    google.com
Addresses:  2607:f8b0:4002:c02::66
      74.125.130.139
      74.125.130.101
      74.125.130.138
      74.125.130.113
      74.125.130.100
      74.125.130.102


Pinging google.com [74.125.137.100] with 32 bytes of data:
Reply from 74.125.137.100: bytes=32 time=33ms TTL=48
Reply from 74.125.137.100: bytes=32 time=24ms TTL=49

Ping statistics for 74.125.137.100:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 24ms, Maximum = 33ms, Average = 28ms
DNS request timed out.
    timeout was 2 seconds.
Server:  UnKnown
Address:  75.75.75.75

Name:    yahoo.com
Addresses:  206.190.36.45
      98.139.183.24
      98.138.253.109


Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
Reply from 98.139.183.24: bytes=32 time=361ms TTL=51
Reply from 98.139.183.24: bytes=32 time=272ms TTL=49

Ping statistics for 98.139.183.24:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 272ms, Maximum = 361ms, Average = 316ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time=28ms TTL=128
Reply from 127.0.0.1: bytes=32 time=8ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 8ms, Maximum = 28ms, Average = 18ms
===========================================================================
Interface List
 14...68 a3 c4 e4 41 75 ......Broadcom Virtual Wireless Adapter
 12...68 a3 c4 e4 41 75 ......DW1501 Wireless-N WLAN Half-Mini Card
 11...18 03 73 11 55 b6 ......Realtek PCIe GBE Family Controller
  1...........................Software Loopback Interface 1
 22...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
 13...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter
 24...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 34...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
 23...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1    192.168.1.102     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link     192.168.1.102    281
    192.168.1.102  255.255.255.255         On-link     192.168.1.102    281
    192.168.1.255  255.255.255.255         On-link     192.168.1.102    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link     192.168.1.102    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link     192.168.1.102    281
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 22     58 ::/0                     On-link
  1    306 ::1/128                  On-link
 22     58 2001::/32                On-link
 22    306 2001:0:9d38:6ab8:34eb:1e72:9d3e:1bc3/128
                                    On-link
 12    281 fe80::/64                On-link
 22    306 fe80::/64                On-link
 22    306 fe80::34eb:1e72:9d3e:1bc3/128
                                    On-link
 12    281 fe80::55f7:8f2:6f48:4c48/128
                                    On-link
  1    306 ff00::/8                 On-link
 22    306 ff00::/8                 On-link
 12    281 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 09 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 09 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (05/09/2013 10:21:23 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

Error: (05/09/2013 10:21:23 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

Error: (05/09/2013 08:11:18 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

Error: (05/09/2013 08:11:18 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

Error: (05/09/2013 08:04:09 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 9120942

Error: (05/09/2013 08:04:09 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 9120942

Error: (05/09/2013 08:04:09 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (05/09/2013 03:46:25 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

Error: (05/09/2013 03:46:25 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

Error: (05/09/2013 03:46:23 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.


System errors:
=============
Error: (05/09/2013 10:20:40 PM) (Source: BROWSER) (User: )
Description: The browser service has failed to retrieve the backup list too many times on transport \Device\NetBT_Tcpip_{720E9592-E13D-47C9-A444-3473BEAF0EC9}.
The backup browser is stopping.

Error: (05/09/2013 02:34:09 PM) (Source: DCOM) (User: )
Description: {3A185DDE-E020-4985-A8F2-E27CDC4A0F3A}

Error: (05/09/2013 02:32:09 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.

Error: (05/09/2013 02:28:35 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Roxio Hard Drive Watcher 12 service to connect.

Error: (05/09/2013 11:11:43 AM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.

Error: (05/09/2013 11:07:16 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Roxio Hard Drive Watcher 12 service to connect.

Error: (05/09/2013 11:00:27 AM) (Source: Service Control Manager) (User: )
Description: The McAfee Scanner service terminated unexpectedly.  It has done this 1 time(s).

Error: (05/08/2013 10:31:50 AM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.

Error: (05/08/2013 10:16:27 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Roxio Hard Drive Watcher 12 service to connect.

Error: (05/08/2013 09:52:54 AM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the McShield service.


Microsoft Office Sessions:
=========================

=========================== Installed Programs ============================

 Update for Microsoft Office 2007 (KB2508958)
Accidental Damage Services Agreement (Version: 2.0.0)
Adobe AIR (Version: 1.5.3.9130)
Adobe Community Help (Version: 3.2.1)
Adobe Community Help (Version: 3.2.1.650)
Adobe Flash Player 11 ActiveX (Version: 11.6.602.180)
Adobe Flash Player 11 Plugin (Version: 11.6.602.180)
Adobe Photoshop Elements 9 (Version: 9.0)
Adobe Photoshop.com Inspiration Browser (Version: 3.07)
Adobe Premiere Elements 9 (Version: 9.0)
Adobe Reader X (10.1.6) MUI (Version: 10.1.6)
Advanced Audio FX Engine (Version: 1.12.05)
Apple Application Support (Version: 2.3.3)
Apple Mobile Device Support (Version: 6.1.0.13)
Apple Software Update (Version: 2.1.3.127)
ARO 2013 (Version: 8.0)
ATI Catalyst Control Center (Version: 2.010.0921.2139)
Bejeweled 2 Deluxe (Version: 2.2.0.95)
Bing Bar (Version: 6.0.2282.0)
Bing Maps 3D (Version: 4.0.903.16005)
Blackhawk Striker 2 (Version: 2.2.0.95)
Bonjour (Version: 3.0.0.10)
Bounce Symphony (Version: 2.2.0.95)
Build-a-lot 2 (Version: 2.2.0.95)
Cake Mania (Version: 2.2.0.95)
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center Graphics Previews Common (Version: 2010.0921.2140.37013)
Catalyst Control Center Graphics Previews Vista (Version: 2010.0921.2140.37013)
Catalyst Control Center InstallProxy (Version: 2010.0921.2140.37013)
Catalyst Control Center Localization All (Version: 2010.0921.2140.37013)
CCC Help Chinese Standard (Version: 2010.0921.2139.37013)
CCC Help Chinese Traditional (Version: 2010.0921.2139.37013)
CCC Help Czech (Version: 2010.0921.2139.37013)
CCC Help Danish (Version: 2010.0921.2139.37013)
CCC Help Dutch (Version: 2010.0921.2139.37013)
CCC Help English (Version: 2010.0921.2139.37013)
CCC Help Finnish (Version: 2010.0921.2139.37013)
CCC Help French (Version: 2010.0921.2139.37013)
CCC Help German (Version: 2010.0921.2139.37013)
CCC Help Greek (Version: 2010.0921.2139.37013)
CCC Help Hungarian (Version: 2010.0921.2139.37013)
CCC Help Italian (Version: 2010.0921.2139.37013)
CCC Help Japanese (Version: 2010.0921.2139.37013)
CCC Help Korean (Version: 2010.0921.2139.37013)
CCC Help Norwegian (Version: 2010.0921.2139.37013)
CCC Help Polish (Version: 2010.0921.2139.37013)
CCC Help Portuguese (Version: 2010.0921.2139.37013)
CCC Help Russian (Version: 2010.0921.2139.37013)
CCC Help Spanish (Version: 2010.0921.2139.37013)
CCC Help Swedish (Version: 2010.0921.2139.37013)
CCC Help Thai (Version: 2010.0921.2139.37013)
CCC Help Turkish (Version: 2010.0921.2139.37013)
ccc-core-static (Version: 2010.0921.2140.37013)
ccc-utility64 (Version: 2010.0921.2140.37013)
Chuzzle Deluxe (Version: 2.2.0.95)
CIR Tool Kit (Version: 2.2.2010.714)
Cisco EAP-FAST Module (Version: 2.2.14)
Cisco LEAP Module (Version: 1.0.19)
Cisco PEAP Module (Version: 1.1.6)
Cisco WebEx Meetings
Citrix Receiver (HDX Flash Redirection) (Version: 13.0.0.6685)
Citrix Receiver (Version: 13.0.0.6685)
Citrix Receiver Inside (Version: 3.0.0.56418)
Citrix Receiver(Aero) (Version: 13.0.0.6685)
Citrix Receiver(DV) (Version: 13.0.0.6685)
Citrix Receiver(USB) (Version: 13.0.0.6685)
Coupon Printer for Windows (Version: 5.0.0.1)
Cozi (Version: 1.0.4323.24051)
CyberLink PowerDVD 9.5 (Version: 9.5.1.3426)
CyberLink YouPaint (Version: 1.2.2124)
D3DX10 (Version: 15.4.2368.0902)
Dell DataSafe Local Backup - Support Software (Version: 9.4.60)
Dell DataSafe Local Backup (Version: 9.4.60)
Dell DataSafe Online (Version: 2.1.19634)
Dell Edoc Viewer (Version: 1.0.0)
Dell Getting Started Guide (Version: 1.00.0000)
Dell MusicStage (Version: 1.4.162.0)
Dell PhotoStage (Version: 1.5.0.30)
Dell Stage (Version: 1.7.209.0)
Dell Support Center (Version: 3.2.6032.125)
Dell Touch Software Suite Games (Version: 1.4.98.0)
Dell VideoStage (Version: 1.1.1.1408)
Dell Webcam Central (Version: 2.00.35)
DellOSD (Version: 1.1.5)
Diner Dash 2 Restaurant Rescue (Version: 2.2.0.95)
DirectX 9 Runtime (Version: 1.00.0000)
Dora's World Adventure (Version: 2.2.0.95)
DW WLAN Card Utility (Version: 5.60.48.35)
eBay (Version: 1.4.0)
Elements 9 Organizer (Version: 9.0)
Elements STI Installer (Version: 1.0)
Escape Whisper Valley ™ (Version: 2.2.0.95)
Farm Frenzy (Version: 2.2.0.95)
FastAccess (Version: 2.4.91.1)
FATE (Version: 2.2.0.95)
Final Drive Fury (Version: 2.2.0.95)
Final Drive Nitro (Version: 2.2.0.95)
Garmin ANT Agent (Version: 2.3.3)
Garmin USB Drivers (Version: 2.3.0.0)
Google Earth Plug-in (Version: 7.0.3.8542)
Google Update Helper (Version: 1.3.21.145)
HP FWUpdateEDO2 (Version: 1.2.0.0)
HP Photo Creations (Version: 1.0.0.5192)
HP Photosmart 6510 series Basic Device Software (Version: 25.0.621.0)
HP Photosmart 6510 series Help (Version: 140.0.2.2)
HP Update (Version: 5.005.000.002)
HPDiagnosticAlert (Version: 1.00.0000)
iSEEK AnswerWorks English Runtime (Version: 010.000.0101)
iTunes (Version: 11.0.2.26)
Java Auto Updater (Version: 2.0.7.1)
Java™ 6 Update 24 (64-bit) (Version: 6.0.240)
Java™ 6 Update 35 (Version: 6.0.350)
Jewel Quest (Version: 2.2.0.95)
Jewel Quest Solitaire 2 (Version: 2.2.0.95)
Junk Mail filter update (Version: 15.4.3502.0922)
LeapFrog Connect (Version: 3.2.19.13664)
LeapFrog Tag Plugin (Version: 3.2.19.13664)
Luxor (Version: 2.2.0.95)
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
McAfee SecurityCenter (Version: 11.6.507)
Mesh Runtime (Version: 15.4.5722.2)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office 2010 (Version: 14.0.4763.1000)
Microsoft Office Access MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Access Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office Groove MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Groove Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office InfoPath MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6612.1000)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Publisher MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Ultimate 2007 (Version: 12.0.6612.1000)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Silverlight (Version: 5.1.20125.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Touch Pack for Windows 7 (Version: 1.0.40517.00)
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable - KB2467175 (Version: 8.0.51011)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319 (Version: 10.0.30319)
Microsoft XNA Framework Redistributable 3.0 (Version: 3.0.11010.0)
Microsoft_VC80_CRT_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_MFC_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_MFCLOC_x86 (Version: 8.0.50727.4053)
Microsoft_VC90_CRT_x86 (Version: 1.00.0000)
Mozilla Firefox 20.0.1 (x86 en-US) (Version: 20.0.1)
Mozilla Maintenance Service (Version: 20.0.1)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MSXML 4.0 SP3 Parser (KB2721691) (Version: 4.30.2114.0)
MSXML 4.0 SP3 Parser (KB2758694) (Version: 4.30.2117.0)
MSXML 4.0 SP3 Parser (KB973685) (Version: 4.30.2107.0)
MSXML 4.0 SP3 Parser (Version: 4.30.2100.0)
Multimedia Card Reader (Version: 1.1.1817.91)
Namco All-Stars PAC-MAN (Version: 2.2.0.95)
Online Plug-in (Version: 13.0.0.6685)
Penguins! (Version: 2.2.0.95)
PhotoShowExpress (Version: 2.0.063)
Plants vs. Zombies - Game of the Year (Version: 2.2.0.95)
PMB (Version: 5.5.02.12220)
Poker Superstars III (Version: 2.2.0.95)
Polar Bowler (Version: 2.2.0.95)
Polar Golfer (Version: 2.2.0.95)
QualxServ Service Agreement (Version: 2.0.0)
Quicken 2007 (Version: 16.1.5.7)
Quicken 2012 (Version: 21.1.7.18)
Quicken WillMaker Plus 2012 (Version: 1.0.0.0)
QuickTime (Version: 7.73.80.64)
RBVirtualFolder64Inst (Version: 1.00.0000)
Realtek High Definition Audio Driver (Version: 6.0.1.6141)
Roxio Activation Module (Version: 1.0)
Roxio BackOnTrack (Version: 1.3.3)
Roxio Burn (Version: 1.8)
Roxio Creator Starter (Version: 1.0.439)
Roxio Creator Starter (Version: 12.1.77.0)
Roxio Creator Starter (Version: 5.0.0)
Roxio Express Labeler 3 (Version: 3.2.2)
Roxio File Backup (Version: 1.3.2)
Samantha Swift (Version: 2.2.0.95)
SetDisplayConfig (Version: 1.00.0000)
Shared C Run-time for x64 (Version: 10.0.0)
Skins (Version: 2010.0921.2140.37013)
Skype Click to Call (Version: 5.6.8312)
Skype™ 6.1 (Version: 6.1.129)
SmartSound Quicktracks for Premiere Elements 9.0 (Version: 3.12.3090)
Sonic CinePlayer Decoder Pack (Version: 4.3.0)
Sony Image Data Suite (Version: 3.2.00.19080)
StickyNotes (Version: 1.4.101.0)
SUPERAntiSpyware (Version: 5.0.1150)
THX TruStudio PC (Version: 1.0)
TrustedID (Version: 5.0)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2473228) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2600217) (Version: 1)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596802) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2687493) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Infopath 2007 Help (KB963662)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2768021) 32-Bit Edition
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Update Installer for WildTangent Games App
Use the entry named LeapFrog Connect to uninstall (LeapFrog Tag Plugin) (Version: 3.2.19.13664)
Virtual Villagers 4 - The Tree of Life (Version: 2.2.0.95)
Wedding Dash - Ready, Aim, Love! (Version: 2.2.0.95)
WildTangent Games (Version: 1.0.2.5)
WildTangent Games App (Dell Games) (Version: 4.0.5.31)
Windows Driver Package - Dynastream Innovations (libusb0) LibUsbDevices  (07/07/2009 1.12.2) (Version: 07/07/2009 1.12.2)
Windows Driver Package - Garmin (grmnusb) GARMIN Devices  (06/03/2009 2.3.0.0) (Version: 06/03/2009 2.3.0.0)
Windows Driver Package - LeapFrog (FlyUsb) USB  (11/05/2008 1.1.1.0) (Version: 11/05/2008 1.1.1.0)
Windows Driver Package - Leapfrog (Leapfrog-USBLAN) Net  (09/10/2009 02.03.05.012) (Version: 09/10/2009 02.03.05.012)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3508.1109)
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3508.1109)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Mesh (Version: 15.4.3502.0922)
Windows Live Mesh ActiveX Control for Remote Connections (Version: 15.4.5722.2)
Windows Live Messenger (Version: 15.4.3502.0922)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live Remote Client (Version: 15.4.5722.2)
Windows Live Remote Client Resources (Version: 15.4.5722.2)
Windows Live Remote Service (Version: 15.4.5722.2)
Windows Live Remote Service Resources (Version: 15.4.5722.2)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
Windows Mobile Device Updater Component (Version: 04.08.2345.00)
Zuma Deluxe (Version: 2.2.0.95)
Zune (Version: 04.08.2345.00)
Zune Language Pack (CHS) (Version: 04.08.2345.00)
Zune Language Pack (CHT) (Version: 04.08.2345.00)
Zune Language Pack (CSY) (Version: 04.08.2345.00)
Zune Language Pack (DAN) (Version: 04.08.2345.00)
Zune Language Pack (DEU) (Version: 04.08.2345.00)
Zune Language Pack (ELL) (Version: 04.08.2345.00)
Zune Language Pack (ESP) (Version: 04.08.2345.00)
Zune Language Pack (FIN) (Version: 04.08.2345.00)
Zune Language Pack (FRA) (Version: 04.08.2345.00)
Zune Language Pack (HUN) (Version: 04.08.2345.00)
Zune Language Pack (IND) (Version: 04.08.2345.00)
Zune Language Pack (ITA) (Version: 04.08.2345.00)
Zune Language Pack (JPN) (Version: 04.08.2345.00)
Zune Language Pack (KOR) (Version: 04.08.2345.00)
Zune Language Pack (MSL) (Version: 04.08.2345.00)
Zune Language Pack (NLD) (Version: 04.08.2345.00)
Zune Language Pack (NOR) (Version: 04.08.2345.00)
Zune Language Pack (PLK) (Version: 04.08.2345.00)
Zune Language Pack (PTB) (Version: 04.08.2345.00)
Zune Language Pack (PTG) (Version: 04.08.2345.00)
Zune Language Pack (RUS) (Version: 04.08.2345.00)
Zune Language Pack (SVE) (Version: 04.08.2345.00)

========================= Devices: ================================

Name: facap, FastAccess Video Capture
Description: facap, FastAccess Video Capture
Class Guid: {6bdd1fc6-810f-11d0-bec7-08002be2092f}
Manufacturer: Sensible Vision
Service: FACAP
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.


========================= Memory info: ===================================

Percentage of memory in use: 27%
Total physical RAM: 8187.95 MB
Available physical RAM: 5974.57 MB
Total Pagefile: 16374.07 MB
Available Pagefile: 12774.16 MB
Total Virtual: 4095.88 MB
Available Virtual: 3963.91 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:916.83 GB) (Free:722.88 GB) NTFS

========================= Users: ========================================

User accounts for \\GOODEFAMILY-PC

Administrator            Goode Family             Guest                    
Guest2                   


**** End of log ****
 

MBAM

 

Malwarebytes Anti-Malware (Trial) 1.75.0.1300
www.malwarebytes.org

Database version: v2013.05.09.07

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 10.0.9200.16540
Goode Family :: GOODEFAMILY-PC [administrator]

Protection: Enabled

5/9/2013 10:59:00 PM
mbam-log-2013-05-09 (22-59-00).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 240569
Time elapsed: 4 minute(s), 53 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)
 

MBAR

 

Malwarebytes Anti-Rootkit BETA 1.05.0.1001
www.malwarebytes.org

Database version: v2013.05.09.07

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 10.0.9200.16540
Goode Family :: GOODEFAMILY-PC [administrator]

5/9/2013 11:14:01 PM
mbar-log-2013-05-09 (23-14-01).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM | P2P
Scan options disabled:
Objects scanned: 30506
Time elapsed: 8 minute(s), 21 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)
 



#4 dpgoode

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Posted 09 May 2013 - 11:21 PM

I rebooted my machine just now and started both IE and Firefox and got the same homepage...

 

http://www.searchnu.com/?appid=



#5 Broni

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Posted 09 May 2013 - 11:25 PM

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

=============================================================================

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


=============================================================================

p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


=======================================

p22002970.gif Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click on List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    NOTE. If Eset doesn't find any threats it'll NOT produce any log.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#6 dpgoode

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Posted 10 May 2013 - 10:46 AM

adwcleaner

 

# AdwCleaner v2.300 - Logfile created 05/10/2013 at 07:07:50
# Updated 28/04/2013 by Xplode
# Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)
# User : Goode Family - GOODEFAMILY-PC
# Boot Mode : Normal
# Running from : C:\Users\Goode Family\Desktop\adwcleaner.exe
# Option [Delete]


***** [Services] *****


***** [Files / Folders] *****

Deleted on reboot : C:\Program Files (x86)\search results toolbar

***** [Registry] *****


***** [Internet Browsers] *****

-\\ Internet Explorer v10.0.9200.16537

[OK] Registry is clean.

-\\ Mozilla Firefox v20.0.1 (en-US)

File : C:\Users\Goode Family\AppData\Roaming\Mozilla\Firefox\Profiles\hny3u61z.default\prefs.js

Deleted : user_pref("browser.startup.homepage", "hxxp://www.searchnu.com/?appid=");

*************************

AdwCleaner[R1].txt - [2562 octets] - [09/05/2013 14:22:26]
AdwCleaner[R2].txt - [1069 octets] - [10/05/2013 07:06:13]
AdwCleaner[S1].txt - [2548 octets] - [09/05/2013 14:24:53]
AdwCleaner[S2].txt - [1008 octets] - [10/05/2013 07:07:50]

########## EOF - C:\AdwCleaner[S2].txt - [1068 octets] ##########
 

 

JRT

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 4.9.4 (05.06.2013:1)
OS: Windows 7 Home Premium x64
Ran by Goode Family on Fri 05/10/2013 at  9:37:53.93
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values

Successfully repaired: [Registry Value] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\\Search Bar



~~~ Registry Keys



~~~ Files

Successfully deleted: [File] "C:\Program Files (x86)\mozilla firefox\plugins\npcouponprinter.dll"
Successfully deleted: [File] "C:\Program Files (x86)\mozilla firefox\plugins\npmozcouponprinter.dll"
Successfully deleted: [File] "C:\Windows\couponprinter.ocx"



~~~ Folders

Successfully deleted: [Folder] "C:\ProgramData\datamngr"
Successfully deleted: [Folder] "C:\Program Files (x86)\coupons"
Failed to delete: [Folder] "C:\Program Files (x86)\search results toolbar"
Successfully deleted: [Empty Folder] C:\Users\Goode Family\appdata\local\{1AED8898-AAD6-4B21-AC22-62B1A884C90D}
Successfully deleted: [Empty Folder] C:\Users\Goode Family\appdata\local\{38CD53ED-F017-417E-808B-22CEE12544F8}
Successfully deleted: [Empty Folder] C:\Users\Goode Family\appdata\local\{5D093806-BD9F-4A88-8472-7CC4316BC738}
Successfully deleted: [Empty Folder] C:\Users\Goode Family\appdata\local\{5F205416-F2FC-44CA-BD01-C902829D3DFC}
Successfully deleted: [Empty Folder] C:\Users\Goode Family\appdata\local\{7806F7D6-F2D5-4BCF-AD1F-4D533B6BE6BE}
Successfully deleted: [Empty Folder] C:\Users\Goode Family\appdata\local\{A0866D57-25CC-41B6-B0B4-609E4B7084B6}
Successfully deleted: [Empty Folder] C:\Users\Goode Family\appdata\local\{A6647ACE-752F-4E14-8D6D-F54ADC29D5E6}
Successfully deleted: [Empty Folder] C:\Users\Goode Family\appdata\local\{B1B02D8F-C640-4FB9-AF2D-CA2EB86BFDC7}
Successfully deleted: [Empty Folder] C:\Users\Goode Family\appdata\local\{C498F2D2-DBE9-4795-AC39-95F55EAD1533}
Successfully deleted: [Empty Folder] C:\Users\Goode Family\appdata\local\{C6668D2F-7481-48CD-BD89-3EA5FD6EE76D}
Successfully deleted: [Empty Folder] C:\Users\Goode Family\appdata\local\{CA84503F-6C57-4CD6-82C2-C2DED78C4397}
Successfully deleted: [Empty Folder] C:\Users\Goode Family\appdata\local\{E64FE92F-3A5E-4D42-8FC8-6EEAC520C306}



~~~ FireFox

Successfully deleted the following from C:\Users\Goode Family\AppData\Roaming\mozilla\firefox\profiles\hny3u61z.default\prefs.js

user_pref("browser.startup.homepage", "hxxp://www.searchnu.com/?appid=");
Emptied folder: C:\Users\Goode Family\AppData\Roaming\mozilla\firefox\profiles\hny3u61z.default\minidumps [45 files]



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Fri 05/10/2013 at  9:49:02.52
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 

I'll post the eset log once the scan is complete



#7 Broni

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Posted 10 May 2013 - 11:59 AM

thumbsup-thumbs-up-approve-ok-smiley-emo


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#8 dpgoode

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Posted 10 May 2013 - 02:58 PM

eset said no threats found.  now what?  i still get the same homepage..



#9 Broni

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Posted 10 May 2013 - 03:09 PM

Reset Firefox: https://support.mozilla.org/en-US/kb/reset-firefox-easily-fix-most-problems


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