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Bad Virus Problem


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#1 skeen87

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Posted 10 April 2006 - 10:32 AM

my computer is infected with a virus. whenever i try to run a virus scan it says navw32 has been altered so i cannot perform a scan. i uninstall my norton antivirus and when i reinstall it and try to run it the same thing happens navw32 has been altered. what do i do??

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#2 quietman7

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Posted 10 April 2006 - 11:03 AM

Hello skeen87

Try performing some online scans.

[Watch the Address bar in IE. You may receive alerts that "This site might require the following ActiveX control...Click here to install...". Click on that alert and then Click Install ActiveX component]
Trend Micro Housecall Scan
Trend Micro Housecall Scan for Firefox
Panda ActiveScan [ActiveScan Panda does not remove adware/spyware but will autoclean for viruses & worms.]
a-squared Web Malware Scanner
There are three options: Quick Scan, Smart Scan, Deep Scan and Custom Scan. The default selection is Smart Scan which is fast and scans the most important folders.

If your running Win XP or Win 2000, download and scan with Ewido Anti-Malware v3.5
Ewido Install and Scan Instructions

You could also uninstall Norton for now and install one of these Free Antivirus programs:
AVG - How to Install, Configure, and Use AVG
Avast - How to Install, Configure, and Use Avast Antivirus
AntiVir PersonalEdition Classic

For help with removing NAV read:
How to Remove Norton Products
Removing NAV 2004 or later using SymNRT
Removing NAV 2003 or earlier using Rnav2003

When your system is clean you can reinstall NAV or keep the free program you chose to replace it.
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