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Computer Stops


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#1 marathon

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Posted 10 April 2006 - 10:28 AM

The only thing that seems to be working is internet explorer. It wont download, install,open, or save to cd or floppy. My task manager goes to 100 % as soon as I try anything other than IE. I deleted aol because I thought that was the problem, I can still find my e-mail through IE so far. When trying to open programs I get an unexpected error occured or the program is not properly installed.

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#2 Albert Frankenstein

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Posted 10 April 2006 - 10:34 AM

ctrl + alt + del will bring up the Task Manager. Click on the 'Processes' tab. Look for what process(es) have high numbers under the CPU heading. This will give us a clue as to what is going on with your computer.

Also click on 'Performances' tab. Look under Physical Memory and tell us the numbers for Total and Available.

Edited by Albert Frankenstein, 10 April 2006 - 10:40 AM.

ALBERT FRANKENSTEIN
I'M SO SMART IT'S SCARY!


Currently home chillin' with the fam and my two dogs!


#3 marathon

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Posted 10 April 2006 - 10:40 AM

Physical Memory: Total 392668, Available 141804, CPU usage is only 2-4% until I try to do something like download.

#4 Albert Frankenstein

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Posted 10 April 2006 - 10:41 AM

Ok, when you download something the CPU goes to 100%. What process(es) are running the high numbers?
ALBERT FRANKENSTEIN
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Currently home chillin' with the fam and my two dogs!


#5 marathon

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Posted 10 April 2006 - 10:44 AM

If I try to install a program it is setup.exe, if a download it is what ever I'm trying to download.

#6 Albert Frankenstein

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Posted 10 April 2006 - 10:51 AM

I can still find my e-mail through IE so far

I just reread your original post and wonder about this comment. You use AOL for your emails? You should be able to go to aol.com, click on mail, and log in to get your emails even without aol software on your computer.
ALBERT FRANKENSTEIN
I'M SO SMART IT'S SCARY!


Currently home chillin' with the fam and my two dogs!


#7 marathon

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Posted 10 April 2006 - 10:52 AM

When I try to download AOL I get AOLDNLD(1).EXE at 99% CPU usage

#8 marathon

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Posted 10 April 2006 - 10:53 AM

Yes I can do that on IE

#9 Albert Frankenstein

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Posted 10 April 2006 - 10:54 AM

Were you having trouble with AOL software before all of this happened? Is that why you suspected it?

If I try to install a program it is setup.exe, if a download it is what ever I'm trying to download.

Are you referring to installing and downloading AOL software in both of these cases? Have you tried to download anything else from the internet. It would help diagnose the problem if you tried other things to see if the issue is exclusive to AOL.
ALBERT FRANKENSTEIN
I'M SO SMART IT'S SCARY!


Currently home chillin' with the fam and my two dogs!


#10 marathon

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Posted 10 April 2006 - 10:59 AM

I have tried to download registry checker software, with the same results. Also have tried to reinstall several programs from cd with the same results

#11 Albert Frankenstein

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Posted 10 April 2006 - 11:05 AM

Boot into Safe Mode With Networking by hitting the F8 key repeatedly at boot up and making the proper choice when prompted. Try to install software in this mode, or download something in this mode, and see if the results are different.
ALBERT FRANKENSTEIN
I'M SO SMART IT'S SCARY!


Currently home chillin' with the fam and my two dogs!


#12 marathon

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Posted 10 April 2006 - 11:08 AM

thanks I'll try

#13 Albert Frankenstein

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Posted 10 April 2006 - 11:17 AM

Another idea is to be sure that all of AOL has been removed from your computer. I suggest you use Uninstall Plus! It is a program that is available on a trial basis HERE. I use it regularly and like it. Not only will it start a specific program's uninstaller, but then it will search the registry for any traces of the deleted program.

You will need to download it. If that is a problem, perhaps you can do it with a different computer and burn it to a disk. Install the program and run it. Have it uninstall anything related to AOL. Reboot and see if problems persist.
ALBERT FRANKENSTEIN
I'M SO SMART IT'S SCARY!


Currently home chillin' with the fam and my two dogs!


#14 marathon

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Posted 10 April 2006 - 11:23 AM

I cant get online or install from a cd in safe mode either.

#15 marathon

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Posted 10 April 2006 - 11:32 AM

When trying to download uninstall plus I got error 82 The directory cannot be created.




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