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Unable to Start Windows Firewall


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#1 Maddy333

Maddy333

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Posted 09 May 2013 - 05:45 PM

I was on my computer last night watching something something on youtube and all of a sudden I get a message "Your Computer has been Blocked" and that I had to pay to get it unblocked anyways thank god I went and restarted my pc on safe mode with networking and i ran Malwarebyte and Hitman Pro but now my problem is that I'm trying to start windows firewall and I'm getting "Due to an unidentified problem, Windows cannot display Windows Firewall settings." and on that I'm stuck because I don't know what to do Please I need someones help also if anybody know of anygood software to protect my computer from happening again please tell me I don't know much but I'm willing to listend to any advice thank you I ran Farbar Service Scanner and so far this is what I got:

 

 

 

Farbar Service Scanner Version: 14-04-2013
Ran by NenaChula (administrator) on 09-05-2013 at 18:23:59
Running from "C:\Users\NenaChula\Downloads"
Windows Vista ™ Home Premium Service Pack 2 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Attempt to access Yahoo IP returned error. Yahoo IP is offline
Yahoo.com is accessible.


Windows Firewall:
=============
mpsdrv Service is not running. Checking service configuration:
The start type of mpsdrv service is OK.
The ImagePath of mpsdrv service is OK.

MpsSvc Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open MpsSvc registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open MpsSvc registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open MpsSvc registry key. The service key does not exist.
Checking LEGACY_MpsSvc: ATTENTION!=====> Unable to open LEGACY_MpsSvc\0000 registry key. The key does not exist.

bfe Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open bfe registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open bfe registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open bfe registry key. The service key does not exist.
Checking LEGACY_bfe: ATTENTION!=====> Unable to open LEGACY_bfe\0000 registry key. The key does not exist.


Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Security Center:
============
wscsvc Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open wscsvc registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open wscsvc registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open wscsvc registry key. The service key does not exist.
Checking LEGACY_wscsvc: ATTENTION!=====> Unable to open LEGACY_wscsvc\0000 registry key. The key does not exist.


Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open WinDefend registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open WinDefend registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open WinDefend registry key. The service key does not exist.


Other Services:
==============
Checking Start type of SharedAccess: ATTENTION!=====> Unable to retrieve start type of SharedAccess. The value does not exist.
Checking ImagePath of SharedAccess: ATTENTION!=====> Unable to retrieve ImagePath of SharedAccess. The value does not exist.
Checking ServiceDll of SharedAccess: ATTENTION!=====> Unable to retrieve ServiceDll of SharedAccess. The value does not exist.
Checking Start type of iphlpsvc: ATTENTION!=====> Unable to open iphlpsvc registry key. The service key does not exist.
Checking ImagePath of iphlpsvc: ATTENTION!=====> Unable to open iphlpsvc registry key. The service key does not exist.
Checking ServiceDll of iphlpsvc: ATTENTION!=====> Unable to open iphlpsvc registry key. The service key does not exist.


File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcsvc.dll
[2012-04-21 17:34] - [2009-04-11 03:11] - 0268288 ____A (Microsoft Corporation) 3ED0321127CE70ACDAABBF77E157C2A7

C:\Windows\System32\drivers\afd.sys
[2012-05-04 15:33] - [2012-01-03 10:25] - 0404992 ____A (Microsoft Corporation) C4F6CE6087760AD70960C9EB130E7943

C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys
[2013-02-12 19:31] - [2013-01-04 07:31] - 1423720 ____A (Microsoft Corporation) 0E970F59D7FBB838316176B19A2ADB82

C:\Windows\System32\dnsrslvr.dll
[2012-04-20 18:04] - [2011-03-02 12:12] - 0117760 ____A (Microsoft Corporation) 06230F1B721494A6DF8D47FD395BB1B0

C:\Windows\System32\mpssvc.dll
[2012-04-21 17:34] - [2009-04-11 03:11] - 0603136 ____A (Microsoft Corporation) 897E3BAF68BA406A61682AE39C83900C

C:\Windows\System32\bfe.dll
[2012-04-21 17:34] - [2009-04-11 03:11] - 0458240 ____A (Microsoft Corporation) FFB96C2589FFA60473EAD78B39FBDE29

C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe
[2012-04-21 17:35] - [2009-04-11 03:11] - 1433600 ____A (Microsoft Corporation) B75232DAD33BFD95BF6F0A3E6BFF51E1

C:\Windows\System32\wscsvc.dll
[2012-04-21 17:34] - [2009-04-11 03:11] - 0074752 ____A (Microsoft Corporation) 9EA3E6D0EF7A5C2B9181961052A4B01A

C:\Windows\System32\wbem\WMIsvc.dll
[2012-04-21 17:34] - [2009-04-11 03:11] - 0221696 ____A (Microsoft Corporation) D2E7296ED1BD26D8DB2799770C077A02

C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll
[2012-04-21 17:35] - [2009-04-11 03:11] - 1081856 ____A (Microsoft Corporation) 6D316F4859634071CC25C4FD4589AD2C

C:\Windows\System32\es.dll
[2012-04-21 17:35] - [2009-04-11 03:11] - 0361984 ____A (Microsoft Corporation) E12F22B73F153DECE721CD45EC05B4AF

C:\Windows\System32\cryptsvc.dll
[2012-10-09 18:01] - [2012-06-01 20:20] - 0174592 ____A (Microsoft Corporation) CA78B312C44E4D52E842C2C8BD48E452

C:\Program Files\Windows Defender\MpSvc.dll
[2008-01-20 22:47] - [2008-01-20 22:47] - 0383544 ____A () D41D8CD98F00B204E9800998ECF8427E

ATTENTION!=====> C:\Program Files\Windows Defender\MpSvc.dll IS INFECTED AND SHOULD BE REPLACED.

C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll
[2012-04-21 17:35] - [2009-04-11 03:11] - 0719872 ____A (Microsoft Corporation) CF8B9A3A5E7DC57724A89D0C3E8CF9EF



**** End of log ****


Edited by hamluis, 10 May 2013 - 08:48 AM.
Moved from Vista to Am I Infected - Hamluis.


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#2 jntkwx

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Posted 16 May 2013 - 03:47 PM

Hi Maddy333,

Are you still having trouble with this computer?

If you are, please download a NEW version of FSS: http://www.bleepingcomputer.com/download/farbar-service-scanner/

Run it again, and post the log file.
Regards,
Jason

 

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