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Whitesmoke toolbar

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2 replies to this topic

#1 puppy234


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Posted 09 May 2013 - 09:29 AM

how do i get rid of this? windows 7/google chrome

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#2 TwinHeadedEagle


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Posted 09 May 2013 - 11:31 AM

Use Adwcleaner --> http://www.bleepingcomputer.com/download/adwcleaner/

and JRT --> http://www.bleepingcomputer.com/download/junkware-removal-tool/

#3 boopme


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Posted 09 May 2013 - 02:04 PM

Hello, Also about The WhiteSmoke web site indicates it has worked in the field of English writing technologies since 2002 with a focus on products that enhance and correct grammar, spelling, and writing style. They also provide translation software and other other specialized English writing tools. These all appear to be legitimate programs. However, many users have reported they did not know how WhiteSmoke was downloaded or installed so its most likely being bundled with other software that is downloaded. The WhiteSmoke web site acknowledges they make their technology available through other channels, such as a browser-based text editor, and specialized OEM versions designed for integration with third party service providers. Malwarebytes' Anti-Malware added PUP.WhiteSmoke to its detection database in November 2010.

From our investigation and dealings with this software we are also finding many cases of it being reported with a TDSS rootkit infection after installation. So depending on where and how the software is downloaded such as a bundled package, the severity of system infection will determine how the disinfection process goes.

The web site says the software can be removed through Add/Remove Programs or Programs and Features if using Vista/Windows 7 so check there first, highlight anything with the name "Whitesmoke", select Remove and restart the computer normally. This appears to work in most cases with the Whitesmoke Toolbar but not with the Translator.
THX,,to our quietman7...

Please Download TDSSkiller
Launch it.
Click on change parameters-Select TDLFS file system
Click on "Scan".
Please post the LOG report(log file should be in your C drive)

Do not change the default options on scan results.
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