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100+ processes, wont allow malwarebytes, dds or hijackthis downloads


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30 replies to this topic

#1 AgentOfSomeone

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Posted 08 May 2013 - 09:51 PM

The computer in question has over 100 process running, many of which simply restart when killed, When the computer is idle it routinely spikes to 100% cpu usage, and many malware removal tools wont download.

 

Dss from bleeping computer will start the download but disappear entirely before its finished

malwarebytes downloaded but will not update, neither will avg2013(the antivirus on the computer)

Hijackthis wont finish its download.

 

Not really sure what to do, please help



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 08 May 2013 - 10:05 PM



Hello AgentOfSomeone


NOTE** download the tools from a good computer and pass to this one with a pen drive


I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.





I need to get some reports to get a base to start from so I need you to run these programs first.



-Download DDS-
  • Please download DDS from one of the links below and save it to your desktop:

    dds_scr.gif
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3
    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
      • DDS.txt
      • Attach.txt
    • A window will open instructing you save & post the logs
    • Save the logs to a convenient place such as your desktop
    • Copy the contents of both logs & post in your next reply
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 AgentOfSomeone

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Posted 08 May 2013 - 10:52 PM

Here you go gringo,

 

DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 9.0.8112.16476
Run by mike at 0:58:58 on 2013-05-09
Microsoft® Windows Vista™ Home Premium   6.0.6002.2.1252.2.1033.18.1977.841 [GMT -2.5:30]
.
AV: AVG AntiVirus Free Edition 2013 *Enabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
AV: AVG Anti-Virus Free *Disabled/Updated* {0C939084-9E57-CBDB-EA61-0B0C7F62AF82}
SP: AVG Anti-Virus Free *Disabled/Updated* {B7F27160-B86D-C455-D0D1-307E04E5E53F}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: AVG AntiVirus Free Edition 2013 *Enabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}
.
============== Running Processes ================
.
C:\PROGRA~1\AVG\AVG2013\avgrsx.exe
C:\Program Files\AVG\AVG2013\avgcsrvx.exe
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\SLsvc.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\agrsmsvc.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\AVG\AVG2013\avgidsagent.exe
C:\Program Files\AVG\AVG2013\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\NewTech Infosystems\NTI Backup Now 5\Client\Agentsvc.exe
C:\Program Files\Acer Arcade Deluxe\HomeMedia\Kernel\DMP\CLHNService.exe
C:\Program Files\SearchProtect\bin\CltMngSvc.exe
C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\eDSService.exe
C:\Program Files\Acer\Empowering Technology\Service\ETService.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe
C:\Program Files\AVG\AVG2013\avgnsx.exe
C:\Program Files\AVG\AVG2013\avgemcx.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Acer\Mobility Center\MobilityService.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files\NewTech Infosystems\NTI Backup Now 5\BackupSvc.exe
C:\Program Files\NewTech Infosystems\NTI Backup Now 5\SchedulerSvc.exe
C:\PROGRA~1\RADIOP~2\bar\1.bin\4ebarsvc.exe
C:\Program Files\Cyberlink\Shared files\RichVideo.exe
C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\15.0.0\ToolbarUpdater.exe
C:\Program Files\Wajam\Updater\WajamUpdater.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\eDSLoader.exe
C:\Program Files\NewTech Infosystems\NTI Backup Now 5\BkupTray.exe
C:\Users\mike\AppData\Local\Temp\RtkBtMnt.exe
C:\Program Files\Launch Manager\LManager.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Acer\Empowering Technology\ePower\ePower_DMC.exe
C:\Program Files\Acer Arcade Deluxe\Acer Arcade Deluxe\ArcadeDeluxeAgent.exe
C:\Program Files\Acer Arcade Deluxe\Acer Arcade Deluxe\Kernel\CLML\CLMLSvc.exe
C:\Program Files\Acer Arcade Deluxe\PlayMovie\PMVService.exe
C:\Program Files\Winamp\winampa.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\RadioPI_4e\bar\1.bin\4ebrmon.exe
C:\Program Files\AVG Secure Search\vprot.exe
C:\Program Files\SiteRanker\SiteRankTray.exe
C:\Windows\system32\igfxext.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\AVG\AVG2013\avgui.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Users\mike\AppData\Roaming\SearchProtect\bin\cltmng.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Optimizer Pro\OptProReminder.exe
C:\Program Files\Apoint2K\ApMsgFwd.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\Taskmgr.exe
C:\Windows\System32\WUDFHost.exe
C:\Windows\System32\mobsync.exe
C:\Windows\system32\conime.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://search.conduit.com/?SearchSource=10&CUI=UN10046479687193717&UM=2&ctid=CT3282134
uDefault_Page_URL = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=1009&s=0&o=vp32&d=0209&m=aspire_4730z
mStart Page = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=1009&s=0&o=vp32&d=0209&m=aspire_4730z
mDefault_Page_URL = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=1009&s=0&o=vp32&d=0209&m=aspire_4730z
uURLSearchHooks: {A3BC75A2-1F87-4686-AA43-5347D756017C} - <orphaned>
uURLSearchHooks: <No Name>: {8bc67b0f-a721-45e0-a0b6-db0121b0aade} - c:\program files\radiopi_4e\bar\1.bin\4eSrcAs.dll
uURLSearchHooks: VisualBee V.4 Toolbar: {77f5fe49-12e3-4cf5-abb4-d993a0164d9e} - c:\program files\visualbee_v.4\prxtbVis0.dll
uURLSearchHooks: Produtools Maps B Toolbar: {18272225-4c7f-4445-a7e3-8b260662e407} - c:\program files\produtools_maps_b\prxtbPro0.dll
uURLSearchHooks: WiseConvert B Toolbar: {2713b394-286f-4d7c-89ea-4174eeab9f5a} - c:\program files\wiseconvert_b\prxtbWise.dll
mURLSearchHooks: VisualBee V.4 Toolbar: {77f5fe49-12e3-4cf5-abb4-d993a0164d9e} - c:\program files\visualbee_v.4\prxtbVis0.dll
mURLSearchHooks: Produtools Maps B Toolbar: {18272225-4c7f-4445-a7e3-8b260662e407} - c:\program files\produtools_maps_b\prxtbPro0.dll
mURLSearchHooks: WiseConvert B Toolbar: {2713b394-286f-4d7c-89ea-4174eeab9f5a} - c:\program files\wiseconvert_b\prxtbWise.dll
dURLSearchHooks: {A3BC75A2-1F87-4686-AA43-5347D756017C} - <orphaned>
BHO: Solid Savings: {11111111-1111-1111-1111-110211621178} - c:\program files\solid savings\Solid Savings.dll
BHO: <No Name>: {11BF46C6-B3DE-48BD-BF70-3AD85CAB80B5} - c:\program files\siteranker\SiteRank.dll
BHO: Produtools Maps B Toolbar: {18272225-4c7f-4445-a7e3-8b260662e407} - c:\program files\produtools_maps_b\prxtbPro0.dll
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: WiseConvert B Toolbar: {2713b394-286f-4d7c-89ea-4174eeab9f5a} - c:\program files\wiseconvert_b\prxtbWise.dll
BHO: Toolbar BHO: {35fd2bab-ab2b-494f-b5bf-8755ec043784} - c:\program files\radiopi_4e\bar\1.bin\4ebar.dll
BHO: AVG Safe Search: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - c:\program files\avg\avg8\avgssie.dll
BHO: Search Assistant BHO: {4adc9c1b-9c50-4c2d-a471-5c06d8de7e80} - c:\program files\radiopi_4e\bar\1.bin\4eSrcAs.dll
BHO: VisualBee V.4 Toolbar: {77f5fe49-12e3-4cf5-abb4-d993a0164d9e} - c:\program files\visualbee_v.4\prxtbVis0.dll
BHO: ShowBarObj Class: {83A2F9B1-01A2-4AA5-87D1-45B6B8505E96} - c:\program files\acer\empowering technology\edatasecurity\x86\ActiveToolBand.dll
BHO: AVG Security Toolbar: {95B7759C-8C7F-4BF1-B163-73684A933233} -
BHO: Wajam: {A7A6995D-6EE1-4FD1-A258-49395D5BF99C} - c:\program files\wajam\ie\priam_bho.dll
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - c:\program files\google\googletoolbarnotifier\5.7.8313.1002\swg.dll
BHO: Inbox Toolbar: {D3D233D5-9F6D-436C-B6C7-E63F77503B30} - c:\program files\inbox toolbar\Inbox.dll
TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: <No Name>: {E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39} - LocalServer32 - <no file>
TB: &Inbox Toolbar: {D7E97865-918F-41E4-9CD0-25AB1C574CE8} - c:\program files\inbox toolbar\Inbox.dll
TB: RadioPI: {92926B63-5116-4C6F-A33E-378767B8D15F} - c:\program files\radiopi_4e\bar\1.bin\4ebar.dll
TB: VisualBee V.4 Toolbar: {77F5FE49-12E3-4CF5-ABB4-D993A0164D9E} - c:\program files\visualbee_v.4\prxtbVis0.dll
TB: Produtools Maps B Toolbar: {18272225-4C7F-4445-A7E3-8B260662E407} - c:\program files\produtools_maps_b\prxtbPro0.dll
TB: WiseConvert B Toolbar: {2713B394-286F-4D7C-89EA-4174EEAB9F5A} - c:\program files\wiseconvert_b\prxtbWise.dll
TB: Acer eDataSecurity Management: {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - c:\program files\acer\empowering technology\edatasecurity\x86\eDStoolbar.dll
TB: RadioPI: {92926b63-5116-4c6f-a33e-378767b8d15f} - c:\program files\radiopi_4e\bar\1.bin\4ebar.dll
TB: AVG Security Toolbar: {95B7759C-8C7F-4BF1-B163-73684A933233} -
TB: &Inbox Toolbar: {D7E97865-918F-41E4-9CD0-25AB1C574CE8} - c:\program files\inbox toolbar\Inbox.dll
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: VisualBee V.4 Toolbar: {77f5fe49-12e3-4cf5-abb4-d993a0164d9e} - c:\program files\visualbee_v.4\prxtbVis0.dll
TB: Produtools Maps B Toolbar: {18272225-4c7f-4445-a7e3-8b260662e407} - c:\program files\produtools_maps_b\prxtbPro0.dll
TB: WiseConvert B Toolbar: {2713b394-286f-4d7c-89ea-4174eeab9f5a} - c:\program files\wiseconvert_b\prxtbWise.dll
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
uRun: [SearchProtect] c:\users\mike\appdata\roaming\searchprotect\bin\cltmng.exe
uRun: [Optimizer Pro] c:\program files\optimizer pro\OptProLauncher.exe
mRun: [Windows Defender] c:\program files\windows defender\MSASCui.exe -hide
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [eDataSecurity Loader] c:\program files\acer\empowering technology\edatasecurity\x86\eDSloader.exe
mRun: [BkupTray] "c:\program files\newtech infosystems\nti backup now 5\BkupTray.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Acer Assist Launcher] c:\program files\acer\acer assist\launcher.exe
mRun: [Acer Product Registration] "c:\program files\acer\acer registration\ACE1.exe" /startup
mRun: [LManager] c:\progra~1\launch~1\LManager.exe
mRun: [Apoint] c:\program files\apoint2k\Apoint.exe
mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
mRun: [ePower_DMC] c:\program files\acer\empowering technology\epower\ePower_DMC.exe
mRun: [eRecoveryService] <no file>
StartupFolder: c:\users\mike\appdata\roaming\micros~1\windows\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE
mPolicies-Explorer: BindDirectlyToPropertySetStorage = dword:0
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: Add to AMV/AVI Video Converter... - c:\program files\media player utilities 4.36\amvconverter\grab.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
DPF: {E77F23EB-E7AB-4502-8F37-247DBAF1A147} - hxxp://gfx1.hotmail.com/mail/w4/pr01/photouploadcontrol/VistaMSNPUplden-ca.cab
TCP: NameServer = 192.168.2.1 192.168.2.1
TCP: Interfaces\{76CC1438-F773-4AC2-A931-5FB2655CFB7D} : DHCPNameServer = 192.168.2.1 192.168.2.1
TCP: Interfaces\{A0B42DF3-C436-4D76-9A3A-A8F0A3159FD8} : DHCPNameServer = 192.168.2.1 192.168.2.1
Handler: inbox - {37540F19-DD4C-478B-B2DF-C19281BCAF27} - c:\program files\inbox toolbar\Inbox.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - c:\program files\common files\avg secure search\viprotocolinstaller\15.0.0\ViProtocol.dll
Notify: igfxcui - igfxdev.dll
AppInit_DLLs= c:\progra~1\google\google~2\GOEC62~1.DLL
LSA: Security Packages =  kerberos msv1_0 schannel wdigest tspkg
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\mike\appdata\roaming\mozilla\firefox\profiles\9ifbf7ac.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT3287803&SearchSource=3&q={searchTerms}
FF - prefs.js: browser.search.selectedEngine - VisualBee V.4 Customized Web Search
FF - prefs.js: browser.startup.homepage - hxxp://search.conduit.com/?ctid=CT3287803&SearchSource=13
FF - prefs.js: keyword.URL - hxxp://search.mywebsearch.com/mywebsearch/GGmain.jhtml?id=Y9xdm004YYca&ptb=491200F7-C38A-4033-997F-4A56FD3965B8&ind=2011112616&ptnrS=Y9xdm004YYca&si=radiopi&n=77df24a8&psa=&st=kwd&searchfor=
FF - component: c:\program files\avg\avg8\firefox\components\avgssff.dll
FF - component: c:\program files\mozilla firefox\components\GoogleDesktopMozilla.dll
FF - plugin: c:\program files\common files\avg secure search\sitesafetyinstaller\15.0.0\npsitesafety.dll
FF - plugin: c:\program files\google\update\1.3.21.135\npGoogleUpdate3.dll
FF - plugin: c:\program files\radiopi_4e\bar\1.bin\NP4eStub.dll
FF - plugin: c:\users\mike\appdata\roaming\mozilla\firefox\profiles\9ifbf7ac.default\extensions\{77f5fe49-12e3-4cf5-abb4-d993a0164d9e}\plugins\np-mswmp.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: RadioPI: 4effxtbr@RadioPI_4e.com - %profile%\extensions\4effxtbr@RadioPI_4e.com
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Ext: VisualBee V.4 Community Toolbar: {77f5fe49-12e3-4cf5-abb4-d993a0164d9e} - %profile%\extensions\{77f5fe49-12e3-4cf5-abb4-d993a0164d9e}
FF - Ext: AVG Safe Search: {3f963a5b-e555-4543-90e2-c3908898db71} - c:\program files\avg\avg8\Firefox
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
FF - Ext: RadioPI: 4effxtbr@RadioPI_4e.com - c:\program files\radiopi_4e\bar\1.bin
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSHX;AVGIDSHX;c:\windows\system32\drivers\avgidshx.sys [2012-10-15 55776]
R0 Avglogx;AVG Logging Driver;c:\windows\system32\drivers\avglogx.sys [2012-9-21 177376]
R0 AvgMfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2012-11-15 94048]
R1 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\avgidsdriverx.sys [2012-10-22 179936]
R1 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\avgidsshimx.sys [2012-9-21 19936]
R1 AvgLdx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2012-10-2 159712]
R1 AvgTdiX;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2012-9-21 164832]
R1 avgtp;avgtp;c:\windows\system32\drivers\avgtpx86.sys [2012-8-30 33624]
R2 {49DE1C67-83F8-4102-99E0-C16DCC7EEC796};{49DE1C67-83F8-4102-99E0-C16DCC7EEC796};c:\program files\acer arcade deluxe\playmovie\000.fcl [2009-2-15 61424]
R2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg2013\avgidsagent.exe [2012-11-15 5814904]
R2 avgwd;AVG WatchDog;c:\program files\avg\avg2013\avgwdsvc.exe [2012-10-22 196664]
R2 BUNAgentSvc;NTI Backup Now 5 Agent Service;c:\program files\newtech infosystems\nti backup now 5\client\Agentsvc.exe [2008-3-3 16384]
R2 CLHNService;CLHNService;c:\program files\acer arcade deluxe\homemedia\kernel\dmp\CLHNService.exe [2009-2-15 81504]
R2 CltMngSvc;Search Protect by Conduit Updater;c:\program files\searchprotect\bin\CltMngSvc.exe [2013-3-6 93984]
R2 ETService;Empowering Technology Service;c:\program files\acer\empowering technology\service\ETService.exe [2008-8-19 24576]
R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 21504]
R2 MBAMScheduler;MBAMScheduler;c:\program files\malwarebytes' anti-malware\mbamscheduler.exe [2013-5-8 418376]
R2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2013-5-8 701512]
R2 NTIBackupSvc;NTI Backup Now 5 Backup Service;c:\program files\newtech infosystems\nti backup now 5\BackupSvc.exe [2008-4-25 45056]
R2 NTIPPKernel;NTIPPKernel;c:\program files\acer arcade deluxe\homemedia\kernel\dmp\NTIPPKernel.sys [2009-2-15 122368]
R2 NTISchedulerSvc;NTI Backup Now 5 Scheduler Service;c:\program files\newtech infosystems\nti backup now 5\SchedulerSvc.exe [2008-4-25 131072]
R2 RadioPI_4eService;RadioPIService;c:\progra~1\radiop~2\bar\1.bin\4ebarsvc.exe [2011-11-26 42504]
R2 vToolbarUpdater15.0.0;vToolbarUpdater15.0.0;c:\program files\common files\avg secure search\vtoolbarupdater\15.0.0\ToolbarUpdater.exe [2013-4-14 990896]
R2 WajamUpdater;WajamUpdater;c:\program files\wajam\updater\WajamUpdater.exe [2013-3-28 109064]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2013-5-8 22856]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S3 AVG Security Toolbar Service;AVG Security Toolbar Service;c:\program files\avg\avg8\toolbar\ToolbarBroker.exe [2010-11-8 167264]
S3 GoogleDesktopManager-051210-111108;Google Desktop Manager 5.9.1005.12335;c:\program files\google\google desktop search\GoogleDesktop.exe [2009-2-15 30192]
S3 JMCR;JMCR;c:\windows\system32\drivers\jmcr.sys [2008-8-15 93968]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
.
=============== Created Last 30 ================
.
2013-05-08 19:43:56    --------    d-----w-    c:\users\mike\appdata\roaming\Malwarebytes
2013-05-08 19:43:45    --------    d-----w-    c:\programdata\Malwarebytes
2013-05-08 19:43:43    22856    ----a-w-    c:\windows\system32\drivers\mbam.sys
2013-05-08 19:43:43    --------    d-----w-    c:\program files\Malwarebytes' Anti-Malware
2013-04-14 17:54:09    --------    d-----w-    c:\users\mike\appdata\roaming\AVG2013
2013-04-14 17:52:56    --------    d-----w-    c:\users\mike\appdata\roaming\TuneUp Software
2013-04-14 17:51:40    --------    d-----w-    c:\program files\AVG Secure Search
2013-04-14 17:47:22    --------    d--h--w-    C:\$AVG
2013-04-14 17:47:21    --------    d-----w-    c:\programdata\AVG2013
2013-04-14 17:44:08    --------    d-----w-    c:\users\mike\appdata\local\MFAData
2013-04-14 17:44:08    --------    d-----w-    c:\users\mike\appdata\local\Avg2013
2013-04-14 17:44:08    --------    d-----w-    c:\programdata\MFAData
2013-04-14 17:40:13    --------    d-----w-    c:\program files\WiseConvert_B
2013-04-14 17:33:42    --------    d-----w-    c:\program files\Produtools_Maps_B
2013-04-12 13:48:33    7108640    ----a-w-    c:\programdata\microsoft\windows defender\definition updates\{51bbf8e4-8440-4061-857d-72375b1e959d}\mpengine.dll
2013-04-10 22:26:02    1082232    ----a-w-    c:\windows\system32\drivers\ntfs.sys
2013-04-10 22:25:59    3603816    ----a-w-    c:\windows\system32\ntkrnlpa.exe
2013-04-10 22:25:58    64000    ----a-w-    c:\windows\system32\smss.exe
2013-04-10 22:25:58    49152    ----a-w-    c:\windows\system32\csrsrv.dll
2013-04-10 22:25:58    3551080    ----a-w-    c:\windows\system32\ntoskrnl.exe
2013-04-10 22:25:56    2067968    ----a-w-    c:\windows\system32\mstscax.dll
2013-04-10 22:25:55    376320    ----a-w-    c:\windows\system32\winsrv.dll
2013-04-10 22:21:28    2049024    ----a-w-    c:\windows\system32\win32k.sys
.
==================== Find3M  ====================
.
2013-04-14 17:50:34    33624    ----a-w-    c:\windows\system32\drivers\avgtpx86.sys
2013-04-05 07:42:19    4096    ----a-w-    c:\windows\system32\drivers\en-us\dxgkrnl.sys.mui
2013-04-05 07:42:17    369664    ----a-w-    c:\windows\system32\WMPhoto.dll
2013-04-05 07:42:17    195584    ----a-w-    c:\windows\system32\dxdiagn.dll
2013-04-05 07:42:16    252928    ----a-w-    c:\windows\system32\dxdiag.exe
2013-04-05 07:42:15    519680    ----a-w-    c:\windows\system32\d3d11.dll
2013-04-05 07:42:14    974848    ----a-w-    c:\windows\system32\WindowsCodecs.dll
2013-04-05 07:42:14    321024    ----a-w-    c:\windows\system32\PhotoMetadataHandler.dll
2013-04-05 07:42:14    189440    ----a-w-    c:\windows\system32\WindowsCodecsExt.dll
2013-03-15 12:07:09    73432    ----a-w-    c:\windows\system32\FlashPlayerCPLApp.cpl
2013-03-15 12:07:09    693976    ----a-w-    c:\windows\system32\FlashPlayerApp.exe
2013-03-12 03:40:56    237088    ------w-    c:\windows\system32\MpSigStub.exe
2013-02-22 03:46:00    1800704    ----a-w-    c:\windows\system32\jscript9.dll
2013-02-22 03:38:00    1129472    ----a-w-    c:\windows\system32\wininet.dll
2013-02-22 03:37:50    1427968    ----a-w-    c:\windows\system32\inetcpl.cpl
2013-02-22 03:34:17    142848    ----a-w-    c:\windows\system32\ieUnatt.exe
2013-02-22 03:34:03    420864    ----a-w-    c:\windows\system32\vbscript.dll
2013-02-22 03:31:46    2382848    ----a-w-    c:\windows\system32\mshtml.tlb
2013-02-12 01:57:27    15872    ----a-w-    c:\windows\system32\drivers\usb8023.sys
.
============= FINISH:  1:00:07.12 ===============
 

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft® Windows Vista™ Home Premium
Boot Device: \Device\HarddiskVolume2
Install Date: 15/02/2009 4:20:41 AM
System Uptime: 08/05/2013 11:58:20 PM (2 hours ago)
.
Motherboard: Acer |  | Aspire 4730Z    
Processor: Intel® Pentium® Dual  CPU  T3400  @ 2.16GHz | uPGA-478 | 1000/166mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 111 GiB total, 16.855 GiB free.
D: is FIXED (NTFS) - 111 GiB total, 59.602 GiB free.
E: is CDROM ()
F: is Removable
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP1437: 02/05/2013 8:32:18 PM - Scheduled Checkpoint
RP1438: 03/05/2013 11:16:38 AM - Scheduled Checkpoint
RP1439: 05/05/2013 7:30:22 PM - Scheduled Checkpoint
RP1440: 07/05/2013 8:59:53 AM - Scheduled Checkpoint
.
==== Installed Programs ======================
.
 Update for Microsoft Office 2007 (KB2508958)
Acer Arcade Deluxe
Acer Assist
Acer eDataSecurity Management
Acer Empowering Technology
Acer ePower Management
Acer eRecovery Management
Acer eSettings Management
Acer GridVista
Acer Mobility Center Plug-In
Acer Registration
Acer ScreenSaver
Acrobat.com
Adobe AIR
Adobe Flash Player 10 Plugin
Adobe Flash Player 11 ActiveX
Adobe Reader 9
Agatha Christie Peril at End House
Agere Systems HDA Modem
Alice Greenfingers
Alien Shooter
ALPS Touch Pad Driver
Apple Application Support
Apple Mobile Device Support
Apple Software Update
AutoUpdate
AVG 2013
Bonjour
Bookworm Adventures
Bricks of Egypt
C:\Program Files\Acer GameZone\GameConsole
Cake Mania
Chicken Invaders 2
Cradle of Rome
CyberLink PowerDirector
DivX Codec
DivX Content Uploader
DivX Converter
DivX Player
DivX Web Player
Dream Day First Home
eSobi v2
Galapago
Go-Go Gourmet
Google Desktop
Google Toolbar for Internet Explorer
Google Update Helper
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Inbox Toolbar
Intel® Graphics Media Accelerator Driver
iTunes
JMicron JMB38X Flash Media Controller
Launch Manager
LightScribe  1.4.142.1
Magic Farm
Magic Match Adventures
Malwarebytes Anti-Malware version 1.75.0.1300
Media Player Utilities 4.36
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Excel MUI (English) 2007
Microsoft Office File Validation Add-In
Microsoft Office Home and Student 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Suite Activation Assistant
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219
Microsoft Visual Studio 2010 Tools for Office Runtime (x86)
Microsoft Works
Mozilla Firefox (3.0.19)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Mystery Solitaire - Secret Island
Mythic Mahjong
NTI Backup Now 5
NTI Backup Now Standard
NTI Media Maker 8
Optimizer Pro v3.0
Orion
PhotoNow!
Produtools Maps B Toolbar
RadioPI
Realtek 8169 8168 8101E 8102E Ethernet Driver
Realtek High Definition Audio Driver
Search Protect by conduit
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft Office 2007 suites (KB2596615) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596672) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687311) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687499) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760416) 32-Bit Edition
Security Update for Microsoft Office Excel 2007 (KB2687307) 32-Bit Edition
Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
Security Update for Microsoft Office Word 2007 (KB2760421) 32-Bit Edition
SiteRanker
Solid Savings
The Rise of Atlantis
Tiks Texas Hold em
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2687493) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
VisualBee for Microsoft PowerPoint
VisualBee V.4 Toolbar
VLC media player 2.0.4
Wajam
Winamp
WinRAR archiver
WiseConvert B Toolbar
.
==== Event Viewer Messages From Past Week ========
.
09/05/2013 12:03:29 AM, Error: PlugPlayManager [12]  - The device 'JMB38X xD Host Controller' (PCI\VEN_197B&DEV_2384&SUBSYS_01401025&REV_00\4&1f1c355f&0&04E4) disappeared from the system without first being prepared for removal.
09/05/2013 12:03:29 AM, Error: PlugPlayManager [12]  - The device 'JMB38X SD/MMC Host Controller' (PCI\VEN_197B&DEV_2382&SUBSYS_01401025&REV_00\4&1f1c355f&0&00E4) disappeared from the system without first being prepared for removal.
09/05/2013 12:03:29 AM, Error: PlugPlayManager [12]  - The device 'JMB38X SD Host Controller' (PCI\VEN_197B&DEV_2381&SUBSYS_01401025&REV_00\4&1f1c355f&0&02E4) disappeared from the system without first being prepared for removal.
09/05/2013 12:03:29 AM, Error: PlugPlayManager [12]  - The device 'JMB38X MS Host Controller' (PCI\VEN_197B&DEV_2383&SUBSYS_01401025&REV_00\4&1f1c355f&0&03E4) disappeared from the system without first being prepared for removal.
09/05/2013 12:00:26 AM, Error: Service Control Manager [7006]  - The ScRegSetValueExW call failed for FailureActions with the following error:  Access is denied.
08/05/2013 5:20:14 PM, Error: Service Control Manager [7026]  - The following boot-start or system-start driver(s) failed to load:  AFD AVGIDSDriver AVGIDSShim AvgLdx86 AvgTdiX DfsC NetBIOS netbt nsiproxy PSched RasAcd rdbss Smb spldr tdx Wanarpv6
08/05/2013 5:20:14 PM, Error: Service Control Manager [7001]  - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error:  The dependency service or group failed to start.
08/05/2013 5:20:14 PM, Error: Service Control Manager [7001]  - The WebDav Client Redirector Driver service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error:  A device attached to the system is not functioning.
08/05/2013 5:20:14 PM, Error: Service Control Manager [7001]  - The WebClient service depends on the WebDav Client Redirector Driver service which failed to start because of the following error:  The dependency service or group failed to start.
08/05/2013 5:20:14 PM, Error: Service Control Manager [7001]  - The TCP/IP NetBIOS Helper service depends on the Ancilliary Function Driver for Winsock service which failed to start because of the following error:  A device attached to the system is not functioning.
08/05/2013 5:20:14 PM, Error: Service Control Manager [7001]  - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error:  A device attached to the system is not functioning.
08/05/2013 5:20:14 PM, Error: Service Control Manager [7001]  - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error:  The dependency service or group failed to start.
08/05/2013 5:20:14 PM, Error: Service Control Manager [7001]  - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error:  The dependency service or group failed to start.
08/05/2013 5:20:14 PM, Error: Service Control Manager [7001]  - The Network Store Interface Service service depends on the NSI proxy service service which failed to start because of the following error:  A device attached to the system is not functioning.
08/05/2013 5:20:14 PM, Error: Service Control Manager [7001]  - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error:  The dependency service or group failed to start.
08/05/2013 5:20:14 PM, Error: Service Control Manager [7001]  - The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:  The dependency service or group failed to start.
08/05/2013 5:20:14 PM, Error: Service Control Manager [7001]  - The IP Helper service depends on the Network Store Interface Service service which failed to start because of the following error:  The dependency service or group failed to start.
08/05/2013 5:20:14 PM, Error: Service Control Manager [7001]  - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error:  A device attached to the system is not functioning.
08/05/2013 5:20:14 PM, Error: Service Control Manager [7001]  - The DHCP Client service depends on the Ancilliary Function Driver for Winsock service which failed to start because of the following error:  A device attached to the system is not functioning.
08/05/2013 5:20:14 PM, Error: Service Control Manager [7001]  - The Computer Browser service depends on the Server service which failed to start because of the following error:  The dependency service or group failed to start.
08/05/2013 5:20:14 PM, Error: Service Control Manager [7001]  - The AVGIDSAgent service depends on the AVGIDSDriver service which failed to start because of the following error:  A device attached to the system is not functioning.
08/05/2013 5:19:36 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
08/05/2013 5:19:36 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
08/05/2013 5:18:59 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1068" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89}
08/05/2013 5:18:59 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1068" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E}
08/05/2013 5:18:59 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1068" attempting to start the service fdPHost with arguments "" in order to run the server: {145B4335-FE2A-4927-A040-7C35AD3180EF}
08/05/2013 5:18:58 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
08/05/2013 5:18:51 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
08/05/2013 5:05:48 PM, Error: Microsoft-Windows-Dhcp-Client [1002]  - The IP address lease 192.168.2.10 for the Network Card with network address 001EECD552FA has been denied by the DHCP server 192.168.2.1 (The DHCP Server sent a DHCPNACK message).
08/05/2013 11:59:10 PM, Error: Microsoft-Windows-WLAN-AutoConfig [10000]  - WLAN Extensibility Module has failed to start. Module Path: C:\Windows\system32\athihvs.dll Error Code: 126
07/05/2013 3:30:45 AM, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the WerSvc service.
02/05/2013 1:05:59 PM, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the avgwd service.
.
==== End Of File ===========================
 



#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:11:14 PM

Posted 08 May 2013 - 11:02 PM



Hello AgentOfSomeone

These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
When they are complete let me have the two reports and let me know how things are running.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 AgentOfSomeone

AgentOfSomeone
  • Topic Starter

  • Members
  • 38 posts
  • OFFLINE
  •  
  • Local time:11:44 PM

Posted 09 May 2013 - 01:11 AM

Hey gringo,

 

most toolbars on firefox are removed, but one called RadioP1 or RadioPI is still around

the number of processes stays stable at 95 now, where before it varied between 100-112

computer is still painfully slow, with cpu usage spiking to 100% frequently still

browser home page can be changed again

 

here're the logs you wanted

 

# AdwCleaner v2.300 - Logfile created 05/09/2013 at 02:59:41
# Updated 28/04/2013 by Xplode
# Operating system : Windows Vista ™ Home Premium Service Pack 2 (32 bits)
# User : mike - MIKE-PC
# Boot Mode : Normal
# Running from : C:\Users\mike\Desktop\adwcleaner.exe
# Option [Delete]


***** [Services] *****

Stopped & Deleted : CltMngSvc
Stopped & Deleted : WajamUpdater

***** [Files / Folders] *****

Deleted on reboot : C:\Program Files\Common Files\AVG Secure Search
File Deleted : C:\END
File Deleted : C:\Program Files\Mozilla Firefox\.autoreg
File Deleted : C:\Program Files\Mozilla Firefox\searchplugins\avg-secure-search.xml
File Deleted : C:\Users\mike\AppData\Roaming\Mozilla\Firefox\Profiles\9ifbf7ac.default\searchplugins\Conduit.xml
Folder Deleted : C:\Program Files\AVG Secure Search
Folder Deleted : C:\Program Files\Conduit
Folder Deleted : C:\Program Files\GamesBar
Folder Deleted : C:\Program Files\Inbox Toolbar
Folder Deleted : C:\Program Files\Optimizer Pro
Folder Deleted : C:\Program Files\Produtools_Maps_B
Folder Deleted : C:\Program Files\SearchProtect
Folder Deleted : C:\Program Files\SiteRanker
Folder Deleted : C:\Program Files\VisualBee_V.4
Folder Deleted : C:\Program Files\Wajam
Folder Deleted : C:\Program Files\WiseConvert_B
Folder Deleted : C:\ProgramData\AVG Secure Search
Folder Deleted : C:\ProgramData\AVG Security Toolbar
Folder Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Inbox Toolbar
Folder Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Optimizer Pro
Folder Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\SiteRanker
Folder Deleted : C:\ProgramData\visualbee
Folder Deleted : C:\Users\mike\AppData\Local\AVG Secure Search
Folder Deleted : C:\Users\mike\AppData\Local\AVG Security Toolbar
Folder Deleted : C:\Users\mike\AppData\Local\Conduit
Folder Deleted : C:\Users\mike\AppData\Local\Temp\CT3287803
Folder Deleted : C:\Users\mike\AppData\Local\visualbeeexe
Folder Deleted : C:\Users\mike\AppData\LocalLow\AVG Secure Search
Folder Deleted : C:\Users\mike\AppData\LocalLow\AVG Security Toolbar
Folder Deleted : C:\Users\mike\AppData\LocalLow\Conduit
Folder Deleted : C:\Users\mike\AppData\LocalLow\Inbox Toolbar
Folder Deleted : C:\Users\mike\AppData\LocalLow\PriceGong
Folder Deleted : C:\Users\mike\AppData\LocalLow\Produtools_Maps_B
Folder Deleted : C:\Users\mike\AppData\LocalLow\SiteRanker
Folder Deleted : C:\Users\mike\AppData\LocalLow\VisualBee_V.4
Folder Deleted : C:\Users\mike\AppData\LocalLow\WiseConvert_B
Folder Deleted : C:\Users\mike\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Wajam
Folder Deleted : C:\Users\mike\AppData\Roaming\Mozilla\Firefox\Profiles\9ifbf7ac.default\ConduitCommon
Folder Deleted : C:\Users\mike\AppData\Roaming\Mozilla\Firefox\Profiles\9ifbf7ac.default\CT3287803
Folder Deleted : C:\Users\mike\AppData\Roaming\Mozilla\Firefox\Profiles\9ifbf7ac.default\extensions\{77f5fe49-12e3-4cf5-abb4-d993a0164d9e}
Folder Deleted : C:\Users\mike\AppData\Roaming\Mozilla\Firefox\Profiles\9ifbf7ac.default\extensions\4effxtbr@RadioPI_4e.com
Folder Deleted : C:\Users\mike\AppData\Roaming\Mozilla\Firefox\Profiles\9ifbf7ac.default\extensions\inboxcomtoolbar@inbox.com
Folder Deleted : C:\Users\mike\AppData\Roaming\Optimizer Pro
Folder Deleted : C:\Users\mike\AppData\Roaming\SearchProtect

***** [Registry] *****

Key Deleted : HKCU\Software\AppDataLow\Software\AVG Security Toolbar
Key Deleted : HKCU\Software\AppDataLow\Software\Conduit
Key Deleted : HKCU\Software\AppDataLow\Software\ConduitSearchScopes
Key Deleted : HKCU\Software\AppDataLow\Software\Crossrider
Key Deleted : HKCU\Software\AppDataLow\Software\PriceGong
Key Deleted : HKCU\Software\AppDataLow\Software\Produtools_Maps_B
Key Deleted : HKCU\Software\AppDataLow\Software\SmartBar
Key Deleted : HKCU\Software\AppDataLow\Software\VisualBee_V.4
Key Deleted : HKCU\Software\AppDataLow\Software\WiseConvert_B
Key Deleted : HKCU\Software\AppDataLow\Toolbar
Key Deleted : HKCU\Software\AVG Secure Search
Key Deleted : HKCU\Software\AVG Security Toolbar
Key Deleted : HKCU\Software\Conduit
Key Deleted : HKCU\Software\Cr_Installer
Key Deleted : HKCU\Software\Inbox Toolbar
Key Deleted : HKCU\Software\InstalledBrowserExtensions
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{70D46D94-BF1E-45ED-B567-48701376298E}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{C04B7D22-5AEC-4561-8F49-27F6269208F6}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{D3D233D5-9F6D-436C-B6C7-E63F77503B30}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{D7E97865-918F-41E4-9CD0-25AB1C574CE8}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{11111111-1111-1111-1111-110211621178}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{11BF46C6-B3DE-48BD-BF70-3AD85CAB80B5}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{18272225-4C7F-4445-A7E3-8B260662E407}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{2713B394-286F-4D7C-89EA-4174EEAB9F5A}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{77F5FE49-12E3-4CF5-ABB4-D993A0164D9E}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{A7A6995D-6EE1-4FD1-A258-49395D5BF99C}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{D3D233D5-9F6D-436C-B6C7-E63F77503B30}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{D7E97865-918F-41E4-9CD0-25AB1C574CE8}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{042DA63B-0933-403D-9395-B49307691690}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{0A6AA574-A963-4602-84E4-FC3A0A95AD03}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{0C203FD3-57BD-4FC2-B143-E37744BDEE04}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{11111111-1111-1111-1111-110211621178}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{11BF46C6-B3DE-48BD-BF70-3AD85CAB80B5}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{18272225-4C7F-4445-A7E3-8B260662E407}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{2713B394-286F-4D7C-89EA-4174EEAB9F5A}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{332CDD17-CC24-41CF-A9D6-207FE50210E6}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{77F5FE49-12E3-4CF5-ABB4-D993A0164D9E}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{A7A6995D-6EE1-4FD1-A258-49395D5BF99C}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{D3D233D5-9F6D-436C-B6C7-E63F77503B30}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{D7E97865-918F-41E4-9CD0-25AB1C574CE8}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKCU\Software\Optimizer Pro
Key Deleted : HKCU\Software\SearchProtect
Key Deleted : HKCU\Software\Wajam
Key Deleted : HKLM\Software\AVG Secure Search
Key Deleted : HKLM\Software\AVG Security Toolbar
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{1FAEE6D5-34F4-42AA-8025-3FD8F3EC4634}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{1FDFF5A2-7BB1-48E1-8081-7236812B12B2}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{BB711CB0-C70B-482E-9852-EC05EBD71DBB}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{D616A4A2-7B38-4DBC-9093-6FE7A4A21B17}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\priam_bho.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\ScriptHelper.EXE
Key Deleted : HKLM\SOFTWARE\Classes\AppID\ViProtocol.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AVG Secure Search.BrowserWndAPI
Key Deleted : HKLM\SOFTWARE\Classes\AVG Secure Search.BrowserWndAPI.1
Key Deleted : HKLM\SOFTWARE\Classes\AVG Secure Search.PugiObj
Key Deleted : HKLM\SOFTWARE\Classes\AVG Secure Search.PugiObj.1
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{042DA63B-0933-403D-9395-B49307691690}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{0A6AA574-A963-4602-84E4-FC3A0A95AD03}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{0C203FD3-57BD-4FC2-B143-E37744BDEE04}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{11111111-1111-1111-1111-110211621178}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{11BF46C6-B3DE-48BD-BF70-3AD85CAB80B5}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{18272225-4C7F-4445-A7E3-8B260662E407}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{22222222-2222-2222-2222-220222622278}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{2713B394-286F-4D7C-89EA-4174EEAB9F5A}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{332CDD17-CC24-41CF-A9D6-207FE50210E6}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{37540F19-DD4C-478B-B2DF-C19281BCAF27}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{431532BD-0AE1-4ABC-BE8C-919F3D1332E2}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{5D64294B-1341-4FE7-B6D8-7C36828D4DD5}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{612AD33D-9824-4E87-8396-92374E91C4BB}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{77F5FE49-12E3-4CF5-ABB4-D993A0164D9E}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{A7A6995D-6EE1-4FD1-A258-49395D5BF99C}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{B658800C-F66E-4EF3-AB85-6C0C227862A9}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{CC5AD34C-6F10-4CB3-B74A-C2DD4D5060A3}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{D3D233D5-9F6D-436C-B6C7-E63F77503B30}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{D7E97865-918F-41E4-9CD0-25AB1C574CE8}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKLM\SOFTWARE\Classes\CrossriderApp0026278.BHO
Key Deleted : HKLM\SOFTWARE\Classes\CrossriderApp0026278.BHO.1
Key Deleted : HKLM\SOFTWARE\Classes\CrossriderApp0026278.Sandbox
Key Deleted : HKLM\SOFTWARE\Classes\CrossriderApp0026278.Sandbox.1
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{28C3737A-32D1-492D-B76B-8D75EBBFB887}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{431532BD-0AE1-4ABC-BE8C-919F3D1332E2}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{55555555-5555-5555-5555-550255625578}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{66666666-6666-6666-6666-660266626678}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C401D2CE-DC27-45C7-BC0C-8E6EA7F085D6}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{CE057E0D-2D7E-4DFF-A890-07BA69B8C762}
Key Deleted : HKLM\SOFTWARE\Classes\PROTOCOLS\Handler\inbox
Key Deleted : HKLM\SOFTWARE\Classes\PROTOCOLS\Handler\viprotocol
Key Deleted : HKLM\SOFTWARE\Classes\S
Key Deleted : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi
Key Deleted : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi.1
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT3282128
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT3282134
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT3292576
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{095BFD3C-4602-4FE1-96F1-AEFAFBFD067D}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{44444444-4444-4444-4444-440244624478}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{615E8AA1-6BB8-4A3D-A1CC-373194DB612C}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{74FB6AFD-DD77-4CEB-83BD-AB2B63E63C93}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{C2AC8A0E-E48E-484B-A71C-C7A937FAAB94}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{CBEF8724-D080-4737-88DA-111EEC6651AA}
Key Deleted : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE
Key Deleted : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE.1
Key Deleted : HKLM\SOFTWARE\Classes\wajam.WajamBHO
Key Deleted : HKLM\SOFTWARE\Classes\wajam.WajamBHO.1
Key Deleted : HKLM\SOFTWARE\Classes\wajam.WajamDownloader
Key Deleted : HKLM\SOFTWARE\Classes\wajam.WajamDownloader.1
Key Deleted : HKLM\Software\Conduit
Key Deleted : HKLM\Software\GamesBarSetup
Key Deleted : HKLM\Software\Inbox Toolbar
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{11111111-1111-1111-1111-110211621178}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{1753D9C1-F1DE-4AE4-A639-A22CAFBA0348}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{21111111-1111-1111-1111-110211621178}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{60E3C53F-9FDE-4134-A3FA-50A77F545FDB}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{612AD33D-9824-4E87-8396-92374E91C4BB}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{7237BD3B-FF1C-4B85-98EE-BF60C4507B1A}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{78C17A09-8641-4948-92E8-C22FDE14061B}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{89D9B2CB-D85F-4D71-9A9F-A52059AB1B31}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{B6BFA29C-B631-4830-8ACF-BF28FC8A6AA2}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{11111111-1111-1111-1111-110211621178}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{11BF46C6-B3DE-48BD-BF70-3AD85CAB80B5}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{18272225-4C7F-4445-A7E3-8B260662E407}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{2713B394-286F-4D7C-89EA-4174EEAB9F5A}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{77F5FE49-12E3-4CF5-ABB4-D993A0164D9E}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{A7A6995D-6EE1-4FD1-A258-49395D5BF99C}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{D3D233D5-9F6D-436C-B6C7-E63F77503B30}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{0A6AA574-A963-4602-84E4-FC3A0A95AD03}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{0C203FD3-57BD-4FC2-B143-E37744BDEE04}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{332CDD17-CC24-41CF-A9D6-207FE50210E6}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{C6FDD0C3-266A-4DC3-B459-28C697C44CDC}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{D3D233D5-9F6D-436C-B6C7-E63F77503B30}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{D7E97865-918F-41E4-9CD0-25AB1C574CE8}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\063A857434EDED11A893800002C0A966
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\0FF2AEFF45EEA0A48A4B33C1973B6094
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{612AD33D-9824-4E87-8396-92374E91C4BB}_is1
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Produtools_Maps_B Toolbar
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SearchProtect
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\VisualBee_V.4 Toolbar
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Wajam
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\WiseConvert_B Toolbar
Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@avg.com/AVG SiteSafety plugin,version=11.0.0.1,application/x-avg-sitesafety-plugin
Key Deleted : HKLM\Software\Produtools_Maps_B
Key Deleted : HKLM\Software\SearchProtect
Key Deleted : HKLM\Software\VisualBee_V.4
Key Deleted : HKLM\Software\Wajam
Key Deleted : HKLM\Software\WiseConvert_B
Key Deleted : HKLM\SYSTEM\CurrentControlSet\Services\Eventlog\Application\WajamUpdater
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{18272225-4C7F-4445-A7E3-8B260662E407}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{2713B394-286F-4D7C-89EA-4174EEAB9F5A}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{77F5FE49-12E3-4CF5-ABB4-D993A0164D9E}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{D7E97865-918F-41E4-9CD0-25AB1C574CE8}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{18272225-4C7F-4445-A7E3-8B260662E407}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{2713B394-286F-4D7C-89EA-4174EEAB9F5A}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{77F5FE49-12E3-4CF5-ABB4-D993A0164D9E}]
Value Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Run [Optimizer Pro]
Value Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Run [searchprotect]
Value Deleted : HKCU\Software\Mozilla\Firefox\Extensions [{5a95a9e0-59dd-4314-bd84-4d18ca83a0e2}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{18272225-4C7F-4445-A7E3-8B260662E407}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{2713B394-286F-4D7C-89EA-4174EEAB9F5A}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{77F5FE49-12E3-4CF5-ABB4-D993A0164D9E}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{95B7759C-8C7F-4BF1-B163-73684A933233}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{D7E97865-918F-41E4-9CD0-25AB1C574CE8}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks [{18272225-4C7F-4445-A7E3-8B260662E407}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks [{2713B394-286F-4D7C-89EA-4174EEAB9F5A}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks [{77F5FE49-12E3-4CF5-ABB4-D993A0164D9E}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [SearchProtectAll]
Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [vProt]
Value Deleted : HKLM\SOFTWARE\Mozilla\Firefox\Extensions [Avg@toolbar]

***** [Internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16476

Replaced : [HKCU\Software\Microsoft\Internet Explorer\Main - Start Page] = hxxp://search.conduit.com/?SearchSource=10&CUI=UN10046479687193717&UM=2&ctid=CT3282134 --> hxxp://www.google.com
Replaced : [HKCU\Software\Microsoft\Internet Explorer\Main - Secondary Start Pages] = hxxp://isearch.avg.com/?cid={7BCCD0A8-C6EF-453B-B66C-68D128FD300C}&mid=7831917bd969ed60671efe69b6aa1607-2a905ebdd02be516f131c0f017c14a87cd1eba18&lang=&ds=&pr=&d=&v=13.2.0.5&sap=hp
hxxp://global.acer.com/ --> hxxp://www.google.com

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Deleted : user_pref("keyword.URL", "hxxp://search.mywebsearch.com/mywebsearch/GGmain.jhtml?id=Y9xdm004YYca&ptb[...]

*************************

AdwCleaner[S1].txt - [40233 octets] - [09/05/2013 02:59:41]

########## EOF - C:\AdwCleaner[S1].txt - [40294 octets] ##########
 

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 4.9.4 (05.06.2013:1)
OS: Windows Vista ™ Home Premium x86
Ran by mike on 09/05/2013 at  3:15:08.00
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values

Successfully deleted: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\\siteranker



~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\visualbee
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\visualbee
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{031949b3-28b6-43a4-90e2-dde1cfe21390}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{66329177-E5D9-4E49-A168-D2F37C221467}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{031949b3-28b6-43a4-90e2-dde1cfe21390}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{CCC7A320-B3CA-4199-B1A6-9F516DD69829}



~~~ Files

Successfully deleted: [File] "C:\Users\mike\desktop\optimizer pro.lnk"



~~~ Folders

Successfully deleted: [Folder] "C:\Users\mike\appdata\local\visualbeeclient"



~~~ FireFox

Successfully deleted: [Registry Value] HKEY_LOCAL_MACHINE\Software\Mozilla\Firefox\Extensions\\siteranker@siteranker.com
Emptied folder: C:\Users\mike\AppData\Roaming\mozilla\firefox\profiles\9ifbf7ac.default\minidumps [1 files]



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on 09/05/2013 at  3:19:03.27
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 



#6 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
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  • Gender:Male
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  • Local time:11:14 PM

Posted 09 May 2013 - 01:15 AM


Hello AgentOfSomeone

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 AgentOfSomeone

AgentOfSomeone
  • Topic Starter

  • Members
  • 38 posts
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  •  
  • Local time:11:44 PM

Posted 12 May 2013 - 01:14 AM

Hey gringo,

 

Ran combofix, no trouble in actually running it, however whenever i tried to download it, Or anything for that matter the download dissappears as soon as it completes, regardless of where i save it or what ive tried. So ive been using a usb drive to transfer the required files over,

Still painfully slow in all ways really. Heres the log file you requested

 

 

ComboFix 13-05-10.03 - mike 10/05/2013  16:50:46.1.2 - x86
Microsoft® Windows Vista™ Home Premium   6.0.6002.2.1252.2.1033.18.1977.880 [GMT -2.5:30]
Running from: c:\users\mike\Desktop\ComboFix.exe
AV: AVG Anti-Virus Free *Disabled/Updated* {0C939084-9E57-CBDB-EA61-0B0C7F62AF82}
AV: AVG AntiVirus Free Edition 2013 *Disabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
SP: AVG Anti-Virus Free *Disabled/Updated* {B7F27160-B86D-C455-D0D1-307E04E5E53F}
SP: AVG AntiVirus Free Edition 2013 *Disabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\program files\RadioPI_4eEI
.
.
(((((((((((((((((((((((((   Files Created from 2013-04-10 to 2013-05-10  )))))))))))))))))))))))))))))))
.
.
2013-05-10 19:31 . 2013-05-10 19:31    --------    d-----w-    c:\users\Default\AppData\Local\temp
2013-05-09 05:45 . 2013-05-09 05:45    --------    d-----w-    c:\windows\ERUNT
2013-05-09 05:44 . 2013-05-09 05:44    --------    d-----w-    C:\JRT
2013-05-08 19:43 . 2013-05-08 19:43    --------    d-----w-    c:\users\mike\AppData\Roaming\Malwarebytes
2013-05-08 19:43 . 2013-05-08 19:43    --------    d-----w-    c:\programdata\Malwarebytes
2013-05-08 19:43 . 2013-05-08 19:43    --------    d-----w-    c:\program files\Malwarebytes' Anti-Malware
2013-05-08 19:43 . 2013-04-04 17:20    22856    ----a-w-    c:\windows\system32\drivers\mbam.sys
2013-04-14 18:15 . 2013-04-14 18:15    --------    d-----w-    c:\users\Default\AppData\Roaming\TuneUp Software
2013-04-14 17:54 . 2013-04-14 17:54    --------    d-----w-    c:\users\mike\AppData\Roaming\AVG2013
2013-04-14 17:52 . 2013-04-14 17:52    --------    d-----w-    c:\users\mike\AppData\Roaming\TuneUp Software
2013-04-14 17:47 . 2013-04-14 17:47    --------    d-----w-    C:\$AVG
2013-04-14 17:47 . 2013-04-14 17:53    --------    d-----w-    c:\programdata\AVG2013
2013-04-14 17:44 . 2013-05-10 19:13    --------    d-----w-    c:\programdata\MFAData
2013-04-14 17:44 . 2013-04-14 19:18    --------    d-----w-    c:\users\mike\AppData\Local\Avg2013
2013-04-14 17:44 . 2013-04-14 17:44    --------    d-----w-    c:\users\mike\AppData\Local\MFAData
2013-04-12 13:48 . 2013-03-15 07:21    7108640    ----a-w-    c:\programdata\Microsoft\Windows Defender\Definition Updates\{51BBF8E4-8440-4061-857D-72375B1E959D}\mpengine.dll
2013-04-10 22:26 . 2013-03-03 19:07    1082232    ----a-w-    c:\windows\system32\drivers\ntfs.sys
2013-04-10 22:25 . 2013-03-11 13:25    3603816    ----a-w-    c:\windows\system32\ntkrnlpa.exe
2013-04-10 22:25 . 2013-03-11 13:25    3551080    ----a-w-    c:\windows\system32\ntoskrnl.exe
2013-04-10 22:25 . 2013-03-09 03:45    49152    ----a-w-    c:\windows\system32\csrsrv.dll
2013-04-10 22:25 . 2013-03-09 01:28    64000    ----a-w-    c:\windows\system32\smss.exe
2013-04-10 22:25 . 2013-03-08 03:52    2067968    ----a-w-    c:\windows\system32\mstscax.dll
2013-04-10 22:25 . 2013-03-08 03:53    376320    ----a-w-    c:\windows\system32\winsrv.dll
2013-04-10 22:21 . 2013-03-05 01:40    2049024    ----a-w-    c:\windows\system32\win32k.sys
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-04-14 17:50 . 2012-08-30 17:38    33624    ----a-w-    c:\windows\system32\drivers\avgtpx86.sys
2013-04-06 05:36 . 2013-04-06 05:36    161792    ----a-w-    c:\windows\system32\msls31.dll
2013-04-06 05:36 . 2013-04-06 05:36    76800    ----a-w-    c:\windows\system32\SetIEInstalledDate.exe
2013-04-06 05:36 . 2013-04-06 05:36    74752    ----a-w-    c:\windows\system32\RegisterIEPKEYs.exe
2013-04-06 05:36 . 2013-04-06 05:36    48640    ----a-w-    c:\windows\system32\mshtmler.dll
2013-04-06 05:36 . 2013-04-06 05:36    86528    ----a-w-    c:\windows\system32\iesysprep.dll
2013-04-06 05:36 . 2013-04-06 05:36    63488    ----a-w-    c:\windows\system32\tdc.ocx
2013-04-06 05:36 . 2013-04-06 05:36    367104    ----a-w-    c:\windows\system32\html.iec
2013-04-06 05:36 . 2013-04-06 05:36    74752    ----a-w-    c:\windows\system32\iesetup.dll
2013-04-06 05:36 . 2013-04-06 05:36    23552    ----a-w-    c:\windows\system32\licmgr10.dll
2013-04-06 05:36 . 2013-04-06 05:36    152064    ----a-w-    c:\windows\system32\wextract.exe
2013-04-06 05:36 . 2013-04-06 05:36    150528    ----a-w-    c:\windows\system32\iexpress.exe
2013-04-06 05:36 . 2013-04-06 05:36    11776    ----a-w-    c:\windows\system32\mshta.exe
2013-04-06 05:36 . 2013-04-06 05:36    101888    ----a-w-    c:\windows\system32\admparse.dll
2013-04-06 05:36 . 2013-04-06 05:36    35840    ----a-w-    c:\windows\system32\imgutil.dll
2013-04-06 05:36 . 2013-04-06 05:36    110592    ----a-w-    c:\windows\system32\IEAdvpack.dll
2013-04-05 07:42 . 2013-04-05 07:42    4096    ----a-w-    c:\windows\system32\drivers\en-US\dxgkrnl.sys.mui
2013-04-05 07:42 . 2013-04-05 07:42    369664    ----a-w-    c:\windows\system32\WMPhoto.dll
2013-04-05 07:42 . 2013-04-05 07:42    195584    ----a-w-    c:\windows\system32\dxdiagn.dll
2013-04-05 07:42 . 2013-04-05 07:42    252928    ----a-w-    c:\windows\system32\dxdiag.exe
2013-04-05 07:42 . 2013-04-05 07:42    519680    ----a-w-    c:\windows\system32\d3d11.dll
2013-04-05 07:42 . 2013-04-05 07:42    974848    ----a-w-    c:\windows\system32\WindowsCodecs.dll
2013-04-05 07:42 . 2013-04-05 07:42    321024    ----a-w-    c:\windows\system32\PhotoMetadataHandler.dll
2013-04-05 07:42 . 2013-04-05 07:42    189440    ----a-w-    c:\windows\system32\WindowsCodecsExt.dll
2013-03-15 12:07 . 2012-06-05 22:05    693976    ----a-w-    c:\windows\system32\FlashPlayerApp.exe
2013-03-15 12:07 . 2011-12-25 18:46    73432    ----a-w-    c:\windows\system32\FlashPlayerCPLApp.cpl
2013-03-12 03:40 . 2009-10-03 15:48    237088    ------w-    c:\windows\system32\MpSigStub.exe
2013-02-12 01:57 . 2013-04-04 15:16    15872    ----a-w-    c:\windows\system32\drivers\usb8023.sys
2010-07-03 14:50 . 2009-12-09 11:13    119808    ----a-w-    c:\program files\mozilla firefox\components\GoogleDesktopMozilla.dll
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\egisPSDP]
@="{30A0A3F6-38AC-4C53-BB8B-0D95238E25BA}"
[HKEY_CLASSES_ROOT\CLSID\{30A0A3F6-38AC-4C53-BB8B-0D95238E25BA}]
2008-07-29 21:52    121392    ----a-w-    c:\program files\Acer\Empowering Technology\eDataSecurity\x86\PSDProtect.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-21 125952]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2009-02-15 68856]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2008-01-21 202240]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RtHDVCpl"="RtHDVCpl.exe" [2008-06-20 6244896]
"eDataSecurity Loader"="c:\program files\Acer\Empowering Technology\eDataSecurity\x86\eDSloader.exe" [2008-07-29 526896]
"BkupTray"="c:\program files\NewTech Infosystems\NTI Backup Now 5\BkupTray.exe" [2008-04-26 28672]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2008-06-12 34672]
"Acer Assist Launcher"="c:\program files\Acer\Acer Assist\launcher.exe" [2007-11-19 1261568]
"Acer Product Registration"="c:\program files\Acer\Acer Registration\ACE1.exe" [2007-11-26 3387392]
"LManager"="c:\progra~1\LAUNCH~1\LManager.exe" [2008-07-02 850440]
"Apoint"="c:\program files\Apoint2K\Apoint.exe" [2007-07-22 159744]
"Google Desktop Search"="c:\program files\Google\Google Desktop Search\GoogleDesktop.exe" [2010-07-03 30192]
"ePower_DMC"="c:\program files\Acer\Empowering Technology\ePower\ePower_DMC.exe" [2008-08-01 405504]
"ArcadeDeluxeAgent"="c:\program files\Acer Arcade Deluxe\Acer Arcade Deluxe\ArcadeDeluxeAgent.exe" [2008-07-24 147456]
"CLMLServer"="c:\program files\Acer Arcade Deluxe\Acer Arcade Deluxe\Kernel\CLML\CLMLSvc.exe" [2008-07-24 167936]
"PlayMovie"="c:\program files\Acer Arcade Deluxe\PlayMovie\PMVService.exe" [2008-07-18 167936]
"WinampAgent"="c:\program files\Winamp\winampa.exe" [2008-01-15 37376]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2010-08-25 136216]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2010-08-25 171032]
"Persistence"="c:\windows\system32\igfxpers.exe" [2010-08-25 170520]
"RadioPI Search Scope Monitor"="c:\progra~1\RADIOP~2\bar\1.bin\4esrchmn.exe" [2011-11-26 38440]
"RadioPI_4e Browser Plugin Loader"="c:\progra~1\RADIOP~2\bar\1.bin\4ebrmon.exe" [2011-11-26 30096]
"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2013-01-28 59720]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2013-02-20 152392]
"Skytel"="Skytel.exe" [2007-11-21 1826816]
"AVG_UI"="c:\program files\AVG\AVG2013\avgui.exe" [2012-12-11 3147384]
.
c:\users\mike\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office12\ONENOTEM.EXE [2009-2-26 97680]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=c:\progra~1\Google\GOOGLE~2\GoogleDesktopNetwork3.dll
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WudfSvc]
@="Service"
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiSpyware]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceAndNoImpersonation    REG_MULTI_SZ       FontCache
.
Contents of the 'Scheduled Tasks' folder
.
2013-05-10 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-06-05 12:07]
.
2013-05-10 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-02-01 23:45]
.
2013-05-10 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-02-01 23:45]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com
mStart Page = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=1009&s=0&o=vp32&d=0209&m=aspire_4730z
uInternet Settings,ProxyOverride = *.local
IE: Add to AMV/AVI Video Converter... - c:\program files\Media Player Utilities 4.36\AMVConverter\grab.html
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
TCP: DhcpNameServer = 192.168.2.1 192.168.2.1
FF - ProfilePath - c:\users\mike\AppData\Roaming\Mozilla\Firefox\Profiles\9ifbf7ac.default\
FF - prefs.js: browser.search.selectedEngine - My Web Search
FF - prefs.js: keyword.URL - hxxp://search.mywebsearch.com/mywebsearch/GGmain.jhtml?id=Y9xdm004YYca&ptb=491200F7-C38A-4033-997F-4A56FD3965B8&ind=2011112616&ptnrS=Y9xdm004YYca&si=radiopi&n=77df24a8&psa=&st=kwd&searchfor=
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Ext: AVG Safe Search: {3f963a5b-e555-4543-90e2-c3908898db71} - c:\program files\AVG\AVG8\Firefox
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension
FF - Ext: RadioPI: 4effxtbr@RadioPI_4e.com - c:\program files\RadioPI_4e\bar\1.bin
.
- - - - ORPHANS REMOVED - - - -
.
URLSearchHooks-{A3BC75A2-1F87-4686-AA43-5347D756017C} - (no file)
Toolbar-{CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
WebBrowser-{CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
HKLM-Run-eRecoveryService - (no file)
SafeBoot-WudfPf
SafeBoot-WudfRd
AddRemove-Optimizer Pro_is1 - c:\program files\Optimizer Pro\unins000.exe
AddRemove-{11BF46C6-B3DE-48BD-BF70-3AD85CAB80B5}_is1 - c:\program files\SiteRanker\unins000.exe
AddRemove-VisualBee for Microsoft PowerPoint - c:\users\mike\AppData\Local\VisualBeeExe\uninst.exe
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2013-05-10 17:01
Windows 6.0.6002 Service Pack 2 NTFS
.
scanning hidden processes ...  
.
scanning hidden autostart entries ...
.
scanning hidden files ...  
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Services\{49DE1C67-83F8-4102-99E0-C16DCC7EEC796}]
"ImagePath"="\??\c:\program files\Acer Arcade Deluxe\PlayMovie\000.fcl"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
"MSCurrentCountry"=dword:000000b5
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'Explorer.exe'(2660)
c:\program files\Acer\Empowering Technology\eDataSecurity\x86\PSDProtect.dll
c:\program files\Acer\Empowering Technology\eDataSecurity\x86\sysenv.dll
c:\program files\RadioPI_4e\bar\1.bin\4ebrstub.dll
c:\windows\System32\SysHook.dll
.
Completion time: 2013-05-10  17:04:45
ComboFix-quarantined-files.txt  2013-05-10 19:34
.
Pre-Run: 25,158,844,416 bytes free
Post-Run: 25,757,057,024 bytes free
.
- - End Of File - - 33B6EC0272B01A874A895AC2EF72F263
 



#8 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:11:14 PM

Posted 12 May 2013 - 09:13 AM


Hello AgentOfSomeone

first I would like you to go here and click on the fixit button - http://support.microsoft.com/kb/923737


Then I want you to do the following
  • Start Internet Explorer.
  • click on "safety"
  • click on "Delete Browsing History"
  • make sure all boxes are checked
  • click on "Delete"
  • click on "Tools",
  • click "Internet Options".
  • On the "Advanced" tab, click "Reset"
  • put a check mark next to "Delete Personal Settings"
  • click "Reset" to confirm
  • when complete click the "Close" button
  • restart IE
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#9 AgentOfSomeone

AgentOfSomeone
  • Topic Starter

  • Members
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Posted 12 May 2013 - 11:28 PM

Hey gringo, just a few questions.

I still cannot download anything on the computer in question, so if i were to download the program from the fixit button on a different computer and then transfer and run the .msi will that still be fine.

 

Next the browser that this computer has been using is firefox. Will changing the IE settings still help.

After trying the download from both IE and FireFox ive discovered that while it just disappears from firefox, IE claims that it has found a virus in the download and has deleted it. This problem is becoming increasingly annoying to deal with.

 

Also ive noticed a few new processes on the healthy computer since ive started transfering files with it. Could something have jumped ship to my laptop from the usb drive you think? My AV and MBAM havent found anything but im paranoid about it, i dont know the names of the new processes just that the number of processes listed in taskmanager has increased by a few.



#10 gringo_pr

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Posted 13 May 2013 - 12:40 AM

Running the above will also reset some of the security setting that will also affect firefox

run this on the usb - http://www.pandasecurity.com/homeusers/downloads/usbvaccine/
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#11 AgentOfSomeone

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Posted 13 May 2013 - 12:44 AM

I followed the instructions below for the manual reset, which happened to be nearly the same as what you wanted to do afterward. Is that alright or is the download required. And if its required will just transfering it be alright



#12 gringo_pr

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Posted 13 May 2013 - 07:34 AM

the reset is fine - can you download anything yet?


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#13 AgentOfSomeone

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Posted 13 May 2013 - 02:35 PM

No, same symptoms. Download starts, can even find the file in the download destination, as soon as scanning for viruses is completed file is gone, and i dont know where it ends up. Open containing folder in the downloads menu gets greyed out as well.



#14 gringo_pr

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Posted 13 May 2013 - 09:34 PM


Hello AgentOfSomeone

I would like you to try and run these next.

TDSSKiller

Please download the latest version of TDSSKiller from here and save it to your Desktop.
  • Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters.
  • Put a checkmark beside loaded modules.
  • A reboot will be needed to apply the changes. Do it.
  • TDSSKiller will launch automatically after the reboot. Also your computer may seem very slow and unusable. This is normal. Give it enough time to load your background programs.
  • Then click on Change parameters in TDSSKiller.
  • Check all boxes then click OK.
  • Click the Start Scan button.
  • The scan should take no longer than 2 minutes.
  • If a suspicious object is detected, the default action will be Skip, click on Continue.
  • If malicious objects are found, they will show in the Scan results
  • Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
    Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.
  • more than one report will be created in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". The one that I need is the larger one. Please copy and paste the contents of that file here.

    Note** this report can be very long - so if the website gives you an error saying it is to long you may attache it

    If the forum still complains about it being to long send me everything that is at the end of the report after where it says

    ==================
    Scan finished
    ==================
and I will see if I want to see the whole report

--RogueKiller--

Download & SAVE to your Desktop RogueKiller for 32bit or Roguekiller for 64bit
  • Quit all programs that you may have started.
  • Please disconnect any external drives from the computer before you run this scan!
  • For Vista or Windows 7, right-click and select "Run as Administrator to start"
  • For Windows XP, double-click to start.
  • Wait until Prescan has finished ...
  • Then Click on "Scan" button
  • Wait until the Status box shows "Scan Finished"
  • click on "delete"
  • Wait until the Status box shows "Deleting Finished"
  • Click on "Report" and copy/paste the content of the Notepad into your next reply.
  • the scan will make two reports the one I would like to see is called RKreport[2].txt on your Desktop
  • Exit/Close RogueKiller+
send me the reports made from TDSSKiller and Roguekiller and also let me know how the computer is doing at this time.

Gringo
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#15 AgentOfSomeone

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Posted 13 May 2013 - 11:00 PM

Hey gringo. thanks for all the help it means a lot.
Ive got the reports you asked for, however i figured i should mention that the TDSSkiller took almost 4 minutes, which is nearly double your announced max time
Also yes the TDSSkiller report was too long to post but it fit the attach size limit just barely
 
RogueKiller V8.5.4 [Mar 18 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/
Website : http://tigzy.geekstogo.com/roguekiller.php
Blog : http://tigzyrk.blogspot.com/

Operating System : Windows Vista (6.0.6002 Service Pack 2) 32 bits version
Started in : Normal mode
User : mike [Admin rights]
Mode : Remove -- Date : 05/14/2013 01:13:36
| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 5 ¤¤¤
[TASK][SUSP PATH] Updater26278.exe : C:\Users\mike\AppData\Local\Updater26278\Updater26278.exe /extensionid=26278 /extensionname="Solid Savings" /chromeid=cijeeimilokkhlfjombmalgpabbonmah [7] -> DELETED
[TASK][SUSP PATH] VisualBeeRecovery : C:\Users\mike\AppData\Local\VisualBeeExe\VisualBeeRecovery.exe /s [x] -> DELETED
[HJPOL] HKLM\[...]\System : DisableRegistryTools (0) -> DELETED
[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> REPLACED (0)
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [LOADED] ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> C:\Windows\system32\drivers\etc\hosts

127.0.0.1       localhost
::1             localhost


¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: WDC WD2500BEVT-22ZCT0 ATA Device +++++
--- User ---
[MBR] 67af0f805ac4c35a0434210382aa76a5
[BSP] 02baa1c5f3af348a1b144d8c8eac8513 : Acer MBR Code
Partition table:
0 - [XXXXXX] ACER (0x27) [VISIBLE] Offset (sectors): 63 | Size: 10244 Mo
1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 20981760 | Size: 114116 Mo
2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 254691328 | Size: 114113 Mo
User = LL1 ... OK!
User = LL2 ... OK!

Finished : << RKreport[2]_D_05142013_02d0113.txt >>
RKreport[1]_S_05142013_02d0111.txt ; RKreport[2]_D_05142013_02d0113.txt

Attached Files






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