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Infected with HEUR:Exploit.Java.CVE-2013-0431.gen


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2 replies to this topic

#1 maclaugh25

maclaugh25

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  • Local time:03:42 PM

Posted 08 May 2013 - 06:38 AM

My Kaspersky antivirus notified me of it as an internet attack but then recommends to ignore it. Should I just ignore it?

Thanks for any advice.

 

DDS (Ver_2012-11-20.01) - FAT32_x86
Internet Explorer: 8.0.6001.18702
Run by Belinda at 21:17:52 on 2013-05-08
Microsoft Windows XP Home Edition  5.1.2600.3.1252.1.1033.18.2046.528 [GMT 10:00]
.
AV: Kaspersky Internet Security *Enabled/Updated* {2C4D4BC6-0793-4956-A9F9-E252435469C0}
FW: Kaspersky Internet Security *Enabled*
FW: AVG Firewall *Disabled*
.
============== Running Processes ================
.
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2012\avp.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Fuji Xerox\SimpleMonitor for AP\FXAPSDBN.EXE
C:\Program Files\RosettaStoneLtdServices\RosettaStoneDaemon.exe
C:\Program Files\Sierra Wireless Inc\Common\SwiCardDetect.exe
C:\WINDOWS\system32\UAService7.exe
C:\Program Files\Fuji Xerox\SimpleMonitor for AP\FXAPPWDN.EXE
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Telstra\Mobile Broadband Manager\TelstraUCM.exe
C:\Program Files\Java\jre1.7.0\bin\jusched.exe
C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2012\avp.exe
C:\Program Files\Fuji Xerox\SimpleMonitor for AP\FXAPPSPZ.EXE
C:\Program Files\Canon\MyPrinter\BJMyPrt.exe
C:\Program Files\Canon\Solution Menu EX\CNSEMAIN.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Telstra\Mobile Broadband Manager\SwiApiMuxX.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\Belinda\Desktop\kris\Kies\KiesTrayAgent.exe
C:\Documents and Settings\Belinda\Desktop\kris\Kies\External\FirmwareUpdate\KiesPDLR.exe
C:\Documents and Settings\Belinda\Local Settings\Application Data\Akamai\netsession_win.exe
C:\Documents and Settings\Belinda\Local Settings\Application Data\Akamai\netsession_win.exe
C:\Program Files\Panasonic\PHOTOfunSTUDIO\PhAutoRun.exe
C:\Program Files\Common Files\Panasonic\PHOTOfunSTUDIO AutoStart\AutoStartupService.exe
C:\Program Files\Sun\StarOffice 9\program\soffice.exe
C:\Program Files\Sun\StarOffice 9\program\soffice.bin
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\Microsoft.NET\Framework\v4.0.30319\WPF\WPFFontCache_v0400.exe
C:\WINDOWS\Microsoft.NET\Framework\v3.0\WPF\PresentationFontCache.exe
C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE
C:\Program Files\Adobe\Reader 11.0\Reader\AcroRd32.exe
C:\Program Files\Adobe\Reader 11.0\Reader\AcroRd32.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Adobe\Photoshop CS\Photoshop.exe
C:\Documents and Settings\Belinda\Local Settings\Application Data\Google\Update\GoogleUpdate.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2012\klwtblfs.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\System32\svchost.exe -k Akamai
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.bom.gov.au/vic/forecasts/map7day.shtml
uURLSearchHooks: Produtools Manuals 2.1 Toolbar: {b2bf7b3f-bf0b-4c48-aec6-f92c51be63e1} - c:\program files\produtools_manuals_2.1\prxtbPro0.dll
dURLSearchHooks: {A3BC75A2-1F87-4686-AA43-5347D756017C} - <orphaned>
BHO: AutorunsDisabled - <orphaned>
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: IEVkbdBHO Class: {59273AB4-E7D3-40F9-A1A8-6FA9CCA1862C} - c:\program files\kaspersky lab\kaspersky internet security 2012\ievkbd.dll
BHO: SSVHelper Class: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre1.7.0\bin\ssv.dll
BHO: Produtools Manuals 2.1 Toolbar: {b2bf7b3f-bf0b-4c48-aec6-f92c51be63e1} - c:\program files\produtools_manuals_2.1\prxtbPro0.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - c:\program files\microsoft office\office14\URLREDIR.DLL
BHO: BigPond Mobile Broadband Auto Dial: {DB92EC3F-697D-4C3B-9A3B-3ABBD23D4A85} - c:\program files\telstra\mobile broadband manager\bpwbb2ad.dll
BHO: FilterBHO Class: {E33CF602-D945-461A-83F0-819F76A199F8} - c:\program files\kaspersky lab\kaspersky internet security 2012\klwtbbho.dll
TB: WinZipBar Toolbar: {50FAFAF0-70A9-419D-A109-FA4B4FFD4E37} - c:\program files\winzipbar\prxtbWinZ.dll
TB: Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - c:\program files\ask.com\GenericAskToolbar.dll
TB: Produtools Manuals 2.1 Toolbar: {B2BF7B3F-BF0B-4C48-AEC6-F92C51BE63E1} - c:\program files\produtools_manuals_2.1\prxtbPro0.dll
TB: Produtools Manuals 2.1 Toolbar: {b2bf7b3f-bf0b-4c48-aec6-f92c51be63e1} - c:\program files\produtools_manuals_2.1\prxtbPro0.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [KiesHelper] c:\documents and settings\belinda\desktop\kris\kies\KiesHelper.exe /s
uRun: [KiesTrayAgent] c:\documents and settings\belinda\desktop\kris\kies\KiesTrayAgent.exe
uRun: [KiesPDLR] c:\documents and settings\belinda\desktop\kris\kies\external\firmwareupdate\KiesPDLR.exe
uRun: [Google Update] "c:\documents and settings\belinda\local settings\application data\google\update\GoogleUpdate.exe" /c
uRun: [Akamai NetSession Interface] "c:\documents and settings\belinda\local settings\application data\akamai\netsession_win.exe"
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [nwiz] c:\program files\nvidia corporation\nview\nwiz.exe /installquiet
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [BigPondWirelessBroadbandCM] "c:\program files\telstra\mobile broadband manager\TelstraUCM.exe" -tsr
mRun: [SunJavaUpdateSched] "c:\program files\java\jre1.7.0\bin\jusched.exe"
mRun: [NeroFilterCheck] c:\windows\system32\NeroCheck.exe
mRun: [AVP] "c:\program files\kaspersky lab\kaspersky internet security 2012\avp.exe"
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [FXSMAPPSP] "c:\program files\fuji xerox\simplemonitor for ap\FXAPPSPZ.EXE"
mRun: [CanonMyPrinter] c:\program files\canon\myprinter\BJMyPrt.exe /logon
mRun: [CanonSolutionMenuEx] c:\program files\canon\solution menu ex\CNSEMAIN.EXE /logon
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
dRunOnce: [RunNarrator] Narrator.exe
StartupFolder: c:\docume~1\belinda\startm~1\programs\startup\starof~1.lnk - c:\program files\sun\staroffice 9\program\quickstart.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\photof~1.lnk - c:\program files\panasonic\photofunstudio\PhAutoRun.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\photof~2.lnk - c:\program files\common files\panasonic\photofunstudio autostart\AutoStartupService.exe
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
mPolicies-Windows\System: Allow-LogonScript-NetbiosDisabled = dword:1
mPolicies-Explorer: NoDriveTypeAutoRun = dword:145
IE: Add to Anti-Banner - c:\program files\kaspersky lab\kaspersky internet security 2012\ie_banner_deny.htm
IE: E&xport to Microsoft Excel - c:\progra~1\mi1933~1\office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - c:\progra~1\mi1933~1\office14\ONBttnIE.dll/105
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBC} - c:\program files\java\jre1.7.0\bin\ssv.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office14\ONBttnIE.dll
IE: {4248FE82-7FCB-46AC-B270-339F08212110} - {4248FE82-7FCB-46AC-B270-339F08212110} - c:\program files\kaspersky lab\kaspersky internet security 2012\ievkbd.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - c:\program files\microsoft office\office14\ONBttnIELinkedNotes.dll
IE: {CCF151D8-D089-449F-A5A4-D9909053F20F} - {CCF151D8-D089-449F-A5A4-D9909053F20F} - c:\program files\kaspersky lab\kaspersky internet security 2012\klwtbbho.dll
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0017-0000-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0-windows-i586.cab
TCP: NameServer = 61.9.226.33 61.9.242.33
TCP: Interfaces\{3990B34A-B331-4092-B13D-AA05362434AD} : DHCPNameServer = 61.9.226.33 61.9.242.33
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - c:\program files\common files\microsoft shared\office14\MSOXMLMF.DLL
Notify: klogon - c:\windows\system32\klogon.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
.
============= SERVICES / DRIVERS ===============
.
R0 KL1;kl1;c:\windows\system32\drivers\kl1.sys [2011-3-4 133208]
R1 kl2;kl2;c:\windows\system32\drivers\kl2.sys [2011-3-4 11352]
R1 KLIF;Kaspersky Lab Driver;c:\windows\system32\drivers\klif.sys [2012-1-5 565552]
R2 Akamai;Akamai NetSession Interface;c:\windows\system32\svchost.exe -k Akamai [2004-8-12 14336]
R2 AVP;Kaspersky Anti-Virus Service;c:\program files\kaspersky lab\kaspersky internet security 2012\avp.exe [2011-4-24 206448]
R2 FXSMAPPWD;FX SimpleMonitor Status Watcher for AP;c:\program files\fuji xerox\simplemonitor for ap\FXAPPWDN.EXE [2012-11-28 90112]
R2 FXSMAPSDB;FX SimpleMonitor Status Database for AP;c:\program files\fuji xerox\simplemonitor for ap\FXAPSDBN.EXE [2012-11-28 135168]
R2 RosettaStoneDaemon;RosettaStoneDaemon;c:\program files\rosettastoneltdservices\RosettaStoneDaemon.exe [2011-4-15 1646056]
R2 SwiCardDetectSvc;Sierra Wireless Card Detection Service;c:\program files\sierra wireless inc\common\SwiCardDetect.exe [2010-9-2 230768]
R3 klim5;Kaspersky Anti-Virus NDIS Filter;c:\windows\system32\drivers\klim5.sys [2011-3-10 34608]
R3 klmouflt;Kaspersky Lab KLMOUFLT;c:\windows\system32\drivers\klmouflt.sys [2009-11-2 19472]
R3 swiwdmbus;Sierra Wireless USB Composite Bus;c:\windows\system32\drivers\swiwdmbus.sys [2011-8-29 78720]
R3 SWNC8UA3;Sierra Wireless MUX NDIS Driver (UMTSA3);c:\windows\system32\drivers\swnc8ua3.sys [2011-8-29 201088]
R3 SWUMXA3;Sierra Wireless USB MUX Driver (UMTSA3);c:\windows\system32\drivers\swumxa3.sys [2011-8-29 156544]
R3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S3 Ambfilt;Ambfilt;c:\windows\system32\drivers\Ambfilt.sys [2011-8-27 1691480]
S3 androidusb;SAMSUNG Android Composite ADB Interface Driver;c:\windows\system32\drivers\ssadadb.sys [2012-10-20 30312]
S3 Cdipststor;Cdipststor;c:\windows\system32\drivers\RMCast.sys [2004-8-12 203136]
S3 massfilter;ZTE Mass Storage Filter Driver;c:\windows\system32\drivers\massfilter.sys [2011-8-29 7680]
S3 ssadbus;SAMSUNG Android USB Composite Device driver (WDM);c:\windows\system32\drivers\ssadbus.sys [2012-10-20 121192]
S3 ssadmdfl;SAMSUNG Android USB Modem (Filter);c:\windows\system32\drivers\ssadmdfl.sys [2012-10-20 12776]
S3 ssadmdm;SAMSUNG Android USB Modem Drivers;c:\windows\system32\drivers\ssadmdm.sys [2012-10-20 136680]
S3 ssadserd;SAMSUNG Android USB Diagnostic Serial Port (WDM);c:\windows\system32\drivers\ssadserd.sys [2012-10-20 114152]
.
=============== File Associations ===============
.
FileExt: .scr: DWGTrueViewScriptFile=c:\windows\system32\notepad.exe "%1"
ShellExec: Mtplay32.exe: open=c:\cloud9\Mtplay32 %1
.
=============== Created Last 30 ================
.
2013-04-28 10:57:50 -------- d-sh--w- C:\FOUND.009
2013-04-26 06:56:04 -------- d-sh--w- C:\FOUND.008
2013-04-25 03:52:57 -------- d-----w- c:\program files\iPod
2013-04-25 03:52:54 -------- d-----w- c:\program files\iTunes
2013-04-25 03:52:54 -------- d-----w- c:\documents and settings\all users\application data\188F1432-103A-4ffb-80F1-36B633C5C9E1
2013-04-25 03:45:29 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin7.dll
2013-04-25 03:45:29 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin6.dll
2013-04-25 03:45:29 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin5.dll
2013-04-25 03:45:29 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin4.dll
2013-04-25 03:45:29 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin3.dll
2013-04-25 03:45:29 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin2.dll
2013-04-25 03:45:29 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin.dll
2013-04-15 13:16:56 -------- d-----w- c:\documents and settings\belinda\application data\Autodesk
2013-04-15 13:16:16 -------- d-----w- c:\documents and settings\belinda\local settings\application data\Autodesk
2013-04-15 13:16:04 94208 ----a-w- c:\windows\system32\msstkprp.dll
2013-04-15 13:16:04 608448 ----a-w- c:\windows\system32\comctl32.ocx
2013-04-15 13:16:04 44456 ----a-w- c:\windows\system32\AcSignIcon.dll
2013-04-15 13:16:04 432040 ----a-w- c:\windows\system32\AcSignOpt.exe
2013-04-15 13:16:04 31656 ----a-w- c:\windows\system32\AcSignExt.dll
2013-04-15 13:15:26 1700264 ----a-w- c:\windows\system32\plotman.cpl
2013-04-15 13:15:26 16808 ----a-w- c:\windows\system32\AcSignExtRes.dll
2013-04-15 13:15:19 1974616 ----a-w- c:\windows\system32\D3DCompiler_42.dll
2013-04-15 13:15:18 453456 ----a-w- c:\windows\system32\d3dx10_42.dll
2013-04-15 13:15:18 235344 ----a-w- c:\windows\system32\d3dx11_42.dll
2013-04-15 13:15:16 1892184 ----a-w- c:\windows\system32\D3DX9_42.dll
2013-04-15 13:14:30 -------- d-----w- c:\program files\common files\Autodesk Shared
2013-04-15 13:14:30 -------- d-----w- c:\program files\Autodesk
2013-04-15 12:57:34 -------- d-----w- c:\documents and settings\belinda\local settings\application data\Akamai
2013-04-15 12:56:47 -------- d-----w- c:\program files\common files\Akamai
2013-04-14 00:58:04 -------- d-----w- C:\Users
2013-04-13 02:13:21 -------- d-----w- c:\documents and settings\belinda\application data\Ultimate
2013-04-13 02:13:11 -------- d-----w- c:\documents and settings\belinda\application data\ftblauncher
2013-04-13 02:13:03 -------- d-----w- c:\documents and settings\belinda\application data\.techniclauncher
.
==================== Find3M  ====================
.
2013-04-03 23:35:54 73432 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-04-03 23:35:54 693976 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-04-03 09:38:56 43520 ----a-w- c:\windows\system32\CmdLineExt03.dll
2013-04-01 06:41:58 98304 ----a-w- c:\windows\system32\CmdLineExt.dll
2013-03-08 08:36:22 293376 ----a-w- c:\windows\system32\winsrv.dll
2013-03-07 01:32:26 2149888 ----a-w- c:\windows\system32\ntoskrnl.exe
2013-03-07 00:50:30 2028544 ----a-w- c:\windows\system32\ntkrnlpa.exe
2013-03-02 02:06:32 916480 ----a-w- c:\windows\system32\wininet.dll
2013-03-02 02:06:30 43520 ----a-w- c:\windows\system32\licmgr10.dll
2013-03-02 02:06:30 1469440 ----a-w- c:\windows\system32\inetcpl.cpl
2013-03-02 01:25:02 1867264 ----a-w- c:\windows\system32\win32k.sys
2013-03-02 01:08:48 385024 ----a-w- c:\windows\system32\html.iec
2013-02-27 07:56:52 2067456 ----a-w- c:\windows\system32\mstscax.dll
2013-02-12 01:32:24 12928 ----a-w- c:\windows\system32\drivers\usb8023.sys
2013-02-12 01:32:24 12928 ------w- c:\windows\system32\drivers\usb8023x.sys
.
============= FINISH: 21:18:51.32 ===============
 

 

 

 

 

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#2 nasdaq

nasdaq

  • Malware Response Team
  • 40,238 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:01:42 AM

Posted 11 May 2013 - 08:33 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.
===

Kaspersky is probably working well.

Lets check further.

Search and delete the AdWare, PUP (Potentially Unwanted Program) installed on your computer.

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete tab follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleaner[Rn].txt (n is a number).
Please download ComboFix from one of these locations:
Link 1
Link 2
IMPORTANT !!! Save ComboFix.exe to your Desktop
  • Disable your Anti-Virus and Anti-Spyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools.
  • Double click on ComboFix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
  • Some Rookit infection may damage your boot sector. The Windows Recovery Console may be needed to restore it. Do not bypass this installation. You may regret it.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.
RcAuto1.gif
Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:
whatnext.png
Click on Yes, to continue scanning for malware.
When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.

Note: If you have difficulty properly disabling your protection programs, refer to this link --> http://www.bleepingcomputer.com/forums/topic114351.html

Do not mouse click ComboFix's window while it's running. That may cause it to stall

Note: If after running ComboFix you get this error message "Illegal operation attempted on a registry key that has been marked for deletion." when attempting to run a program all you need to do is restart the computer to reset the registry.
===

Third party programs if not up to date can be the cause of infiltration an infection.

Please run this security check for my review.

Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
===

Please paste the logs in your next reply, DO NOT ATTACH THEM
Let me know what problem persists.

#3 nasdaq

nasdaq

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Posted 17 May 2013 - 10:38 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

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