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Internet explorer running in the background/crashes


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4 replies to this topic

#1 komolyalma

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Posted 08 May 2013 - 06:10 AM

The problems started about 4-5 days ago with firefox appkit(maybe) crashing several times, I've tried reinstalling adobe plugins but that didn't solwe the problem, then i checked taskmgr to see if i have any suspicious process and I've found iexplorer running in the background, I've installed Mbam and bitdefender, mbam couldn't find anything, and bitdef seccenter failed to start. 
Adobe softwares crash the most (flash player, AIR).
 

Hope you can help me, thanks in advance

Attached Files

  • Attached File  dds.txt   15.65KB   5 downloads

Edited by komolyalma, 08 May 2013 - 06:21 AM.


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#2 nasdaq

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Posted 11 May 2013 - 08:23 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.
===
Third party programs if not up to date can be the cause of infiltration an infection.

Please run this security check for my review.

Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
===

Search and delete the AdWare, PUP (Potentially Unwanted Program) installed on your computer.

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete tab follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleaner[Rn].txt (n is a number).
===

Please download ComboFix from any of the links below, and save it to your desktop. For information regarding this download, please visit this web page: http://www.bleepingcomputer.com/combofix/how-to-use-combofix
Link 1
Link 2

IMPORTANT !!! Save ComboFix.exe to your Desktop

1. Close any open browsers.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
3. Do not install any other programs until this if fixed.


How to : Disable Anti-virus and Firewall...
http://www.bleepingcomputer.com/forums/topic114351.html

Double click on ComboFix.exe and follow the prompts.
  • When finished, it will produce a report for you.
  • Please post the C:\ComboFix.txt
Note: Do not mouse click ComboFix's window while it's running. That may cause it to stall

Note: If you have difficulty properly disabling your protective programs, refer to this link --> http://www.bleepingcomputer.com/forums/topic114351.html

Note: If after running ComboFix you get this error message "Illegal operation attempted on a registry key that has been marked for deletion." when attempting to run a program all you need to do is restart the computer to reset the registry.
===

Please paste the logs in your next reply DO NOT ATTACH THEM.
Let me know what problem persists.

#3 komolyalma

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Posted 11 May 2013 - 04:31 PM

Thanks but i already managed to solve the problems, sorry for making you write long-long post



#4 nasdaq

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Posted 12 May 2013 - 07:57 AM

Tanks for the feedback.

#5 nasdaq

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Posted 12 May 2013 - 07:57 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.




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