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Is this a virus?!

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#1 brian121612


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Posted 07 May 2013 - 12:18 PM

I have a virus on my computer and it will not let me download anything and has locked a few files on my computer... I think I may have located the virus on the computer in Registry Editor. Is this the virus? Found under HKEY_LOCAL_MACHINE/SOFTWARE/Microsoft/FTH

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#2 Anshad Edavana

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Posted 07 May 2013 - 01:28 PM



That is a legit key and it is for 'Fault Tolerant Help'. 


Here is the technical explanation from Microsoft : "The Fault Tolerant Heap (FTH) is a subsystem of Windows 7 responsible for monitoring application crashes and autonomously applying mitigation to prevent future crashes on a per application basis"


If you have a file which can't be deleted, try MalwareByte's 'Fileassasin' : http://www.malwarebytes.org/products/fileassassin/

#3 Queen-Evie


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Posted 07 May 2013 - 01:30 PM

You have also posted here in MRL http://www.bleepingcomputer.com/forums/t/493814/may-have-found-virus-need-help/

I am not a malware removal specialist but I can tell you that FTH is legitimate.

The Fault Tolerant Heap (FTH) is a subsystem of Windows 7 responsible for monitoring application crashes and autonomously applying mitigations to prevent future crashes on a per application basis. For the vast majority of users, FTH will function with no need for intervention or change on their part. However, in some cases, application developers and software testers may need to override the default behavior of this system.

This topic is closed. All help will be given in your other topic.
You should NOT make further changes to your computer(install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal expert, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer. From this point on the removal experts should be the only members that you take advice from, until they have verified your computer as clean.

Edited by Queen-Evie, 07 May 2013 - 05:28 PM.

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