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KB 2823324


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#1 Nawtheasta

Nawtheasta

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Posted 06 May 2013 - 07:34 PM

Mod Edit:  Split from http://www.bleepingcomputer.com/forums/t/493529/blue-screen/#entry3043642 - Hamluis.

 

 

 

A quick question. I see that update kb 2823324 was installed on 4/11. I also see that the MS update that was suppose to fix this, kb 2840149 was installed on 4/25. Is it necessary to unistall kb2823324?

   My wife tried to access youtube tyhis evening and we got the BCC 116 Blue screen.


Edited by hamluis, 07 May 2013 - 10:23 AM.
PM sent new OP - Hamluis.


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#2 Anshad Edavana

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Posted 06 May 2013 - 11:24 PM

Hi

 

@Nawtheasta

 

As a safety precuation it is better to uninstall that patch before installing KB2840149. So far there is no  BSOD are reported with KB2840149. Since you are getting BSOD when accessing internet, i don't thing it is caused by that patch. Uninstall the video driver and update to the latest version. Also update the flash player to the latest. 


Edited by hamluis, 07 May 2013 - 10:35 AM.
Removed part of post not applicable to this OP - Hamluis.





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