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Blue Screens


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#1 PeerAmidEye

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Posted 06 May 2013 - 04:21 PM

Mod Edit:  Split from http://www.bleepingcomputer.com/forums/t/493529/blue-screen/#entry3043642 - Hamluis.

 

 

I am having the blue screen problem as well.  I would have posted a new topic but I was unable to figure it out.  I have tried numerous things like system restore to a previous point, running malware and removing infections, F8 Last known good configuration.  I get a IRQL_NOT_LESS_OR_EQUAL message on the blue screen.  I was unzipping music files when this blue screen appeared.  Besides malware removal (after the appearance of the blue screen), nothing has been added/downloaded right before the point of the blue screen.  Running in safe mode, the blue screen does not appear.  I am unsure as to whether this is significant.  I would appreciate help, if at all possible.  Thank you for your time.
 


Edited by hamluis, 08 May 2013 - 06:13 PM.
PM sent new OP - Hamluis. Moved from Win 7 to Am I Infected.


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#2 PeerAmidEye

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Posted 08 May 2013 - 02:48 PM

The blue screen also presented the message INVALID_WORK_QUEUE_ITEM.  And I received the blue screen while in safe mode, but only once.  The laptop has also begun to shut itself off while in safe mode after about 30 minutes or so, maybe an hour.  At one point, I was able to run in normal mode, but upon restarting the laptop the blue screen appeared.

Thank you for your time.

 






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