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obscene ads in yahoo


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21 replies to this topic

#1 JoliSoli

JoliSoli

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  • Local time:06:31 PM

Posted 07 May 2013 - 08:03 AM

Hi all.  I was getting (a) a long pause during searches on amazon and (b ) a porno ad showing up in yahoo.  MalwareBytes anti-malware removed something and then yahoo was ok, then I cleared my cache and Amazon went back to normal also.

 

But today the porno ad is back in yahoo.  Malware Bytes shows no infections but shortly after I launched it there was a popup message "there is a scan in progress are you sure you want to exit MalwareBytes?"

 

Also in the meantime I have an unauth charge on a cc I have used online in the past few days.

 

What do I do now?  Thank you!


Edited by JoliSoli, 07 May 2013 - 08:34 AM.


BC AdBot (Login to Remove)

 


#2 Guest_Francis Houle_*

Guest_Francis Houle_*

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Posted 07 May 2013 - 10:58 AM

Security Check

§  Download Security Check from here or here and save it to your Desktop.

§  Double-click on SecurityCheck.exe

§  Follow the on-screen instructions.

§  Notepad document should open automatically called checkup.txt.

§  Please post the content of that document.

 

Farbar Service Scanner

§  Download Farbar Service Scanner.

§  Run it on the computer.

§  Make sure the following options are checked:

o    Internet Services

o    Windows Firewall

o    System Restore

o    Security Center/Action Center

o    Windows Update

o    Windows Defender

o    Other Services

§  Press "Scan".

§  It will create a log (FSS.txt) in the same directory where you run the tool.

§  Please copy and paste the log to your reply.

 

MiniToolBox

§  Download MiniToolBox

§  Run it on the computer.

§  Checkmark following boxes:

§  Report IE Proxy Settings

§  Report FF Proxy Settings

§  List content of Hosts

§  List IP configuration

§  List Winsock Entries

§  List last 10 Event Viewer log

§  List Installed Programs

§  List Devices (do NOT change any settings here)

§  List Users, Partitions and Memory size

§  Click Go and post the result.

 

Malwarebytes’ Anti-Malware

§  Download Malwarebytes' Anti-Malware https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

§  Double-click mbam-setup.exe and follow the prompts to install the program.

§  At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.

§  If an update is found, it will download and install the latest version.

§  Once the program has loaded, select Perform quick scan, then click Scan.

§  When the scan is complete, click OK, then Show Results to view the results.

§  Be sure that everything is checked, and click Remove Selected.

§  When completed, a log will open in Notepad.

§  Post the log back here.

§  Be sure to restart the computer.

§  The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

 

Malwarebytes’ Anti-Rootkit

§  Download Malwarebytes Anti-Rootkit from HERE to your Desktop.

§  Unzip downloaded file.

§  Open the folder where the contents were unzipped and run mbar.exe

§  Follow the instructions in the wizard to update and allow the program to scan your computer for threats.

§  DO NOT click on the Cleanup button. Simply exit the program.

§  When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt

 

 AdwCleaner

·         Please download AdwCleaner by Xplode onto your desktop.

·         Close all open programs and internet browsers.

·         Double click on adwcleaner.exe to run the tool.

·         Click on Delete.

·         Confirm each time with Ok.

·         Your computer will be rebooted automatically. A text file will open after the restart.

·         Please post the contents of that logfile with your next reply.

·         You can find the logfile at C:\AdwCleaner[S1].txt as well.

Junkware Removal Tool

§  Please download Junkware Removal Tool to your desktop.

§  Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".

§  The tool will open and start scanning your system.

§  Please be patient as this can take a while to complete depending on your system's specifications.

§  On completion, a log (JRT.txt) is saved to your desktop and will automatically open.

§  Post the contents of JRT.txt into your next message.

 

Temp File Cleaner

§  Download Temp File Cleaner (TFC) Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe

§  Double click on TFC.exe to run the program.

§  Click on Start button to begin cleaning process.

§  TFC will close all running programs, and it may ask you to restart computer.

§  NOTE. If it freezes in normal mode run it from safe mode. Be patient

 

Reset browsers

 

How to restore Google Chrome:
1. Close the Google Chrome browser, if it is running.
2. Go to Start menu, search for Run and open it. Or find it out from the Start menu, All programs, Accessories.
3. Type the following line according to the OS in the run box.

%LOCALAPPDATA%\Google\Chrome\User Data\ (in Windows 8/7/Vista)
%USERPROFILE%\Local Settings\Application Data\Google\Chrome\User Data\ (in Windows Xp). And hit Enter.

4. There is a folder named Default and this folder contains all the current settings.

5. Rename the Default folder to Default.old.

6. Now lunch the Google Chrome.

See, all the original settings are restored. A new folder "Default" will be created and it will hold all settings for now.

 

How to restore Internet Explorer in Windows 8:

1.     Swipe in from the right edge of the screen (if you're using a mouse, point to the upper-right corner of the screen and move the mouse pointer down), and then tap or click Search. Enter Internet options in the search box, and then tap or click Settings.

 

2.     In the search results, tap or click Internet Options. Tap or click the Advanced tab and then tap or click Reset… 
Note:
 Select the Delete personal settings check box if you would also like to remove browsing history, search providers, Accelerators, home pages, Tracking Protection, and ActiveX Filtering data. 

 

3.     In the Reset Internet Explorer Settings window tap or click Reset 
Note: 
To delete all personal settings,tap or click the checkbox for Delete personal settings.

 

4.     Close and then restart Internet Explorer for the changes to take effect.

 

How to restore Internet Explorer in Windows XP, Vista or 7:

1.     Exit all programs, including Internet Explorer.

 

2.     If you use Windows XP, click Start, and then click Run. Type the following command in the Open box, and then press Enter: inetcpl.cpl

If you use Windows 7 or Windows Vista, click Start

Type the following command in the Search box, and then press Enter: inetcpl.cpl

The Internet Options dialog box appears.

 

3.     Click the Advanced tab.

 

4.     Under Reset Internet Explorer settings, click Reset. Then click Reset again.
Click to select the Delete personal settings check box if you also want to remove browsing history, search providers, Accelerators, home pages, Tracking Protection, and ActiveX Filtering data.

 

5.     When Internet Explorer finishes resetting the settings, click Close in the Reset Internet Explorer Settings dialog box.

 

6.     Start Internet Explorer again.

 

How to restore Firefox:

1. At the top of the Firefox window, click the Firefox button, go over to the Help sub-menu
and select Troubleshooting Information.

2. Click the Reset Firefox button in the upper-right corner of the Troubleshooting Information page.

3. To continue, click Reset Firefox in the confirmation window that opens.

4. Firefox will close and be reset. When it's done, a window will list the information that was imported. Click Finish and Firefox will open.

 

Please do the following :

§  Update Internet Explorer, Mozilla Firefox and Google Chrome

§  Update Java

§  Update Adobe Flash, Shockwave, Air and Reader

§  Update Windows

 

NOTE 1. Make sure all logs are pasted not attached.

NOTE 2. You must have only ONE antivirus on the computer. I recommend a paid antivirus like Norton 360, Kaspersky Pure or Malwarebytes Pro or a free antivirus like Avast, AVG or Microsoft Security Essentials



#3 JoliSoli

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Posted 07 May 2013 - 01:52 PM

Thanks for the reply.  Here we go...

 

 Results of screen317's Security Check version 0.99.63  
 Windows XP Service Pack 3 x86   
 Internet Explorer 8  
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled!  
AVG Anti-Virus Free Edition 2012   
 Antivirus up to date!  
`````````Anti-malware/Other Utilities Check:`````````
 MVPS Hosts File  
 Spybot - Search & Destroy
 Malwarebytes Anti-Malware version 1.75.0.1300  
 Java™ 6 Update 39  
 Java™ 6 Update 5  
 Java™ 6 Update 7  
 Java 2 Runtime Environment, SE v1.4.2_03
 Java 2 Runtime Environment, SE v1.4.2_06
 Java version out of Date!
 Adobe Flash Player     11.7.700.169  
 Adobe Reader 10.1.6 Adobe Reader out of Date!  
 Mozilla Firefox (20.0.1)
 Mozilla Thunderbird (1.0). Thunderbird out of Date!  
````````Process Check: objlist.exe by Laurent````````  
 AVG avgwdsvc.exe
 AVG avgtray.exe
 AVG avgrsx.exe
 AVG avgnsx.exe
 AVG avgemc.exe
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C:: 9%
````````````````````End of Log``````````````````````
 

 

Farbar Service Scanner Version: 14-04-2013
Ran by Ellen (administrator) on 07-05-2013 at 20:54:22
Running from "C:\Documents and Settings\Ellen\My Documents\downloads"
Microsoft Windows XP Service Pack 3 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Attempt to access Yahoo IP returned error. Yahoo IP is offline
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Security Center:
============

Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


File Check:
========
C:\WINDOWS\system32\dhcpcsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\afd.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\netbt.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\tcpip.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\ipsec.sys => MD5 is legit
C:\WINDOWS\system32\dnsrslvr.dll => MD5 is legit
C:\WINDOWS\system32\ipnathlp.dll => MD5 is legit
C:\WINDOWS\system32\netman.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\srsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\sr.sys => MD5 is legit
C:\WINDOWS\system32\wscsvc.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\wuauserv.dll => MD5 is legit
C:\WINDOWS\system32\qmgr.dll => MD5 is legit
C:\WINDOWS\system32\es.dll => MD5 is legit
C:\WINDOWS\system32\cryptsvc.dll => MD5 is legit
C:\WINDOWS\system32\svchost.exe => MD5 is legit
C:\WINDOWS\system32\rpcss.dll => MD5 is legit
C:\WINDOWS\system32\services.exe => MD5 is legit

Extra List:
=======
Avgtdix(10) Gpc(6) IPSec(4) NetBT(5) PSched(7) Tcpip(3)
0x0A00000004000000010000000200000003000000090000000600000007000000080000000A00000005000000
IpSec Tag value is correct.

**** End of log ****

 

 

 

MiniToolBox by Farbar  Version:21-04-2013
Ran by Ellen (administrator) on 07-05-2013 at 20:58:18
Running from "C:\Documents and Settings\Ellen\My Documents\downloads"
Microsoft Windows XP Service Pack 3 (X86)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================


127.0.0.1       localhost
127.0.0.1    www.007guard.com
127.0.0.1    007guard.com
127.0.0.1    008i.com
127.0.0.1    www.008k.com
127.0.0.1    008k.com
127.0.0.1    www.00hq.com
127.0.0.1    00hq.com
127.0.0.1    010402.com
127.0.0.1    www.032439.com
127.0.0.1    032439.com
127.0.0.1    www.100888290cs.com
127.0.0.1    100888290cs.com
127.0.0.1    www.100sexlinks.com
127.0.0.1    100sexlinks.com
127.0.0.1    www.10sek.com
127.0.0.1    10sek.com
127.0.0.1    www.123topsearch.com
127.0.0.1    123topsearch.com

There are 15393 more lines starting with "127.0.0.1"

========================= IP Configuration: ================================

Intel® 82567LM-3 Gigabit Network Connection = Local Area Connection 6 (Connected)


# ----------------------------------
# Interface IP Configuration         
# ----------------------------------
pushd interface ip


# Interface IP Configuration for "Local Area Connection 6"

set address name="Local Area Connection 6" source=dhcp
set dns name="Local Area Connection 6" source=dhcp register=PRIMARY
set wins name="Local Area Connection 6" source=dhcp


popd
# End of interface IP configuration




Windows IP Configuration



        Host Name . . . . . . . . . . . . : Macabi25

        Primary Dns Suffix  . . . . . . . :

        Node Type . . . . . . . . . . . . : Hybrid

        IP Routing Enabled. . . . . . . . : No

        WINS Proxy Enabled. . . . . . . . : No

        DNS Suffix Search List. . . . . . : datanet.datanet-itc.com



Ethernet adapter Local Area Connection 6:



        Connection-specific DNS Suffix  . :

        Description . . . . . . . . . . . : Intel® 82567LM-3 Gigabit Network Connection

        Physical Address. . . . . . . . . : 70-71-BC-0C-08-54

        Dhcp Enabled. . . . . . . . . . . : Yes

        Autoconfiguration Enabled . . . . : Yes

        IP Address. . . . . . . . . . . . : 10.0.0.4

        Subnet Mask . . . . . . . . . . . : 255.255.255.0

        Default Gateway . . . . . . . . . : 10.0.0.138

        DHCP Server . . . . . . . . . . . : 10.0.0.138

        DNS Servers . . . . . . . . . . . : 10.0.0.138

        Lease Obtained. . . . . . . . . . : Tuesday, May 07, 2013 8:40:12 PM

        Lease Expires . . . . . . . . . . : Tuesday, May 07, 2013 9:40:12 PM

Server:  UnKnown
Address:  10.0.0.138

Name:    google.com
Addresses:  173.194.70.101, 173.194.70.102, 173.194.70.113, 173.194.70.138
      173.194.70.139, 173.194.70.100



Pinging google.com [173.194.70.100] with 32 bytes of data:



Reply from 173.194.70.100: bytes=32 time=73ms TTL=49

Reply from 173.194.70.100: bytes=32 time=73ms TTL=49



Ping statistics for 173.194.70.100:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 73ms, Maximum = 73ms, Average = 73ms

Server:  UnKnown
Address:  10.0.0.138

Name:    yahoo.com
Addresses:  206.190.36.45, 98.138.253.109, 98.139.183.24



Pinging yahoo.com [98.139.183.24] with 32 bytes of data:



Reply from 98.139.183.24: bytes=32 time=284ms TTL=51

Reply from 98.139.183.24: bytes=32 time=245ms TTL=51



Ping statistics for 98.139.183.24:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 245ms, Maximum = 284ms, Average = 264ms



Pinging 127.0.0.1 with 32 bytes of data:



Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x2 ...70 71 bc 0c 08 54 ...... Intel® 82567LM-3 Gigabit Network Connection - Packet Scheduler Miniport
===========================================================================
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0       10.0.0.138        10.0.0.4      20
         10.0.0.0    255.255.255.0         10.0.0.4        10.0.0.4      20
         10.0.0.4  255.255.255.255        127.0.0.1       127.0.0.1      20
   10.255.255.255  255.255.255.255         10.0.0.4        10.0.0.4      20
        127.0.0.0        255.0.0.0        127.0.0.1       127.0.0.1      1
        224.0.0.0        240.0.0.0         10.0.0.4        10.0.0.4      20
  255.255.255.255  255.255.255.255         10.0.0.4        10.0.0.4      1
Default Gateway:        10.0.0.138
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog5 02 C:\WINDOWS\system32\winrnr.dll [16896] (Microsoft Corporation)
Catalog5 03 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 01 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 02 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 03 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 04 C:\WINDOWS\system32\rsvpsp.dll [92672] (Microsoft Corporation)
Catalog9 05 C:\WINDOWS\system32\rsvpsp.dll [92672] (Microsoft Corporation)
Catalog9 06 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 07 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 08 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 09 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 10 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 11 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 12 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 13 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 14 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 15 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 16 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 17 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 18 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 19 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 20 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 21 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (05/02/2013 03:25:41 PM) (Source: Application Hang) (User: )
Description: Hanging application QuickTimePlayer.exe, version 7.4.1.14, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (04/23/2013 04:58:49 PM) (Source: Application Hang) (User: )
Description: Hanging application vfp9.exe, version 9.0.0.3504, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (04/14/2013 01:47:25 PM) (Source: Application Error) (User: )
Description: Fault bucket 837610297.
The Wep key exchange did not result in a secure connection setup after 802.1x authentication.  The current setting has been marked as failed and the Wireless connection will be disconnected.

Error: (04/14/2013 01:47:21 PM) (Source: Application Error) (User: )
Description: Faulting application wmplayer.exe, version 11.0.5721.5145, faulting module indiv02.key, version 11.0.6000.6324, fault address 0x00100696.
Processing media-specific event for [wmplayer.exe!ws!]

Error: (04/11/2013 01:57:45 PM) (Source: Application Error) (User: )
Description: Fault bucket -772000580.
The Wep key exchange did not result in a secure connection setup after 802.1x authentication.  The current setting has been marked as failed and the Wireless connection will be disconnected.

Error: (04/11/2013 01:57:40 PM) (Source: Application Error) (User: )
Description: Faulting application wmplayer.exe, version 11.0.5721.5145, faulting module indiv02.key, version 11.0.6000.6324, fault address 0x0010de8d.
Processing media-specific event for [wmplayer.exe!ws!]

Error: (04/08/2013 05:22:30 PM) (Source: Application Error) (User: )
Description: Faulting application wmplayer.exe, version 11.0.5721.5145, faulting module indiv02.key, version 11.0.6000.6324, fault address 0x001103c8.
Processing media-specific event for [wmplayer.exe!ws!]

Error: (04/08/2013 02:16:50 PM) (Source: Application Error) (User: )
Description: Faulting application wmplayer.exe, version 11.0.5721.5145, faulting module indiv02.key, version 11.0.6000.6324, fault address 0x00100cce.
Processing media-specific event for [wmplayer.exe!ws!]

Error: (03/31/2013 00:03:05 PM) (Source: Application Hang) (User: )
Description: Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (03/19/2013 00:53:13 AM) (Source: Application Error) (User: )
Description: Fault bucket -818477084.
The Wep key exchange did not result in a secure connection setup after 802.1x authentication.  The current setting has been marked as failed and the Wireless connection will be disconnected.


System errors:
=============
Error: (05/05/2013 08:40:44 AM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
abp480n5
adpu160m
agp440
agpCPQ
Aha154x
aic78u2
aic78xx
AliIde
alim1541
amdagp
amsint
asc
asc3350p
asc3550
cbidf
cd20xrnt
CmdIde
Cpqarray
dac2w2k
dac960nt
dpti2o
hpn
i2omp
i8042prt
ini910u
IntelIde
mraid35x
perc2
perc2hib
ql1080
Ql10wnt
ql12160
ql1240
ql1280
sisagp
Sparrow
symc810
symc8xx
sym_hi
sym_u3
TosIde
ultra
viaagp
ViaIde

Error: (05/05/2013 08:40:31 AM) (Source: Service Control Manager) (User: )
Description: The MailRoom Server service failed to start due to the following error:
%%2

Error: (05/05/2013 08:40:31 AM) (Source: Service Control Manager) (User: )
Description: The LogMeIn Kernel Information Provider service failed to start due to the following error:
%%3

Error: (05/04/2013 08:48:10 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
i8042prt

Error: (05/04/2013 08:47:59 PM) (Source: Service Control Manager) (User: )
Description: The MailRoom Server service failed to start due to the following error:
%%2

Error: (05/04/2013 08:47:59 PM) (Source: Service Control Manager) (User: )
Description: The LogMeIn Kernel Information Provider service failed to start due to the following error:
%%3

Error: (05/02/2013 00:32:42 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
abp480n5
adpu160m
agp440
agpCPQ
Aha154x
aic78u2
aic78xx
AliIde
alim1541
amdagp
amsint
asc
asc3350p
asc3550
cbidf
cd20xrnt
CmdIde
Cpqarray
dac2w2k
dac960nt
dpti2o
hpn
i2omp
i8042prt
ini910u
IntelIde
mraid35x
perc2
perc2hib
ql1080
Ql10wnt
ql12160
ql1240
ql1280
sisagp
Sparrow
symc810
symc8xx
sym_hi
sym_u3
TosIde
ultra
viaagp
ViaIde

Error: (05/02/2013 00:32:19 PM) (Source: Service Control Manager) (User: )
Description: The MailRoom Server service failed to start due to the following error:
%%2

Error: (05/02/2013 00:32:19 PM) (Source: Service Control Manager) (User: )
Description: The LogMeIn Kernel Information Provider service failed to start due to the following error:
%%3

Error: (05/02/2013 11:42:22 AM) (Source: Service Control Manager) (User: )
Description: Timeout (30000 milliseconds) waiting for a transaction response from the Dnscache service.


Microsoft Office Sessions:
=========================
Error: (05/02/2013 03:25:41 PM) (Source: Application Hang)(User: )
Description: QuickTimePlayer.exe7.4.1.14hungapp0.0.0.000000000

Error: (04/23/2013 04:58:49 PM) (Source: Application Hang)(User: )
Description: vfp9.exe9.0.0.3504hungapp0.0.0.000000000

Error: (04/14/2013 01:47:25 PM) (Source: Application Error)(User: )
Description: 837610297

Error: (04/14/2013 01:47:21 PM) (Source: Application Error)(User: )
Description: wmplayer.exe11.0.5721.5145indiv02.key11.0.6000.632400100696

Error: (04/11/2013 01:57:45 PM) (Source: Application Error)(User: )
Description: -772000580

Error: (04/11/2013 01:57:40 PM) (Source: Application Error)(User: )
Description: wmplayer.exe11.0.5721.5145indiv02.key11.0.6000.63240010de8d

Error: (04/08/2013 05:22:30 PM) (Source: Application Error)(User: )
Description: wmplayer.exe11.0.5721.5145indiv02.key11.0.6000.6324001103c8

Error: (04/08/2013 02:16:50 PM) (Source: Application Error)(User: )
Description: wmplayer.exe11.0.5721.5145indiv02.key11.0.6000.632400100cce

Error: (03/31/2013 00:03:05 PM) (Source: Application Hang)(User: )
Description: iexplore.exe8.0.6001.18702hungapp0.0.0.000000000

Error: (03/19/2013 00:53:13 AM) (Source: Application Error)(User: )
Description: -818477084


=========================== Installed Programs ============================

Acrobat.com (Version: 1.6.65)
ActivePerl 5.14.2 Build 1402 (Version: 5.14.1402)
Adobe AIR (Version: 3.5.0.1060)
Adobe Digital Editions
Adobe Flash Player 11 ActiveX (Version: 11.5.502.146)
Adobe Flash Player 11 Plugin (Version: 11.7.700.169)
Adobe Reader X (10.1.6) (Version: 10.1.6)
Adobe Shockwave Player 11.5 (Version: 11.5.6.606)
Amazon Kindle
Amazon MP3 Downloader 1.0.17 (Version: 1.0.17)
AnswerWorks 5.0 English Runtime (Version: 5.0.7)
AVG 2012 (Version: 12.0.3162)
AVG 2012 (Version: 12.1.2241)
AVG 2012 (Version: 2012.1.2241)
BDE Version 5.2.0.2
BSimple (Version: 2.0.0.0)
Camera Window DS (Version: 5.0)
Camera Window DVC (Version: 5.0)
Canon Camera Access Library (Version: 8.5.0.2)
Canon Camera Support Core Library (Version: 7.1.0.11)
Canon Camera Window DS for ZoomBrowser EX (Version: 5.0)
Canon Camera Window DVC for ZoomBrowser EX (Version: 5.0)
Canon DIGITAL CAMERA Solution Disk Software Guide (Version: 1.4.0.1)
Canon MOV Decoder (Version: 1.8.0.7)
Canon MOV Encoder (Version: 1.6.0.1)
Canon MovieEdit Task for ZoomBrowser EX (Version: 3.7.0.4)
Canon MP Drivers
Canon MP Navigator EX 1.0
Canon MX310 series
Canon My Printer
Canon PhotoRecord (Version: 02.01.00069)
Canon PowerShot A3300 IS and A3200 IS and A2200 Camera User Guide (Version: 1.0.0.2)
Canon RAW Image Task for ZoomBrowser EX (Version: 1.2)
Canon RemoteCapture Task for ZoomBrowser EX (Version: 1.1)
Canon Utilities CameraWindow DC 8 (Version: 8.4.0.3)
Canon Utilities CameraWindow Launcher (Version: 7.5.0.2)
Canon Utilities Easy-PhotoPrint
Canon Utilities Easy-PhotoPrint EX
Canon Utilities Easy-PhotoPrint Plus
Canon Utilities Movie Uploader for YouTube (Version: 1.2.0.7)
Canon Utilities MyCamera (Version: 7.4.0.2)
Canon Utilities PhotoStitch (Version: 3.1.22.46)
Canon Utilities Solution Menu
Canon Utilities ZoomBrowser EX (Version: 6.7.0.24)
Canon ZoomBrowser EX Memory Card Utility (Version: 1.5.0.9)
Codejedi Inc Shadow Plan for PalmOS
Compatibility Pack for the 2007 Office system (Version: 12.0.6612.1000)
Creative Live! Cam Video IM Pro Driver (1.01.03.0928)
Critical Update for Windows Media Player 11 (KB959772)
CSV to DBF Conveter 1.25
CutePDF Writer 2.7
Dell Digital Jukebox Driver
Dell Media Experience
Digital Line Detect (Version: 1.10)
Documents To Go (Version: 7.003.850)
Easy-WebPrint
eFax Messenger 4.3 (Version: 4.3)
Egg Timer Plus v2.03 (Version: 2.0.3)
ESET Online Scanner v3
ExamDiff 1.9 (Build 1.9.0.2) (Version: 1.9.0.2)
FeedDemon (Version: 4.1.0.0)
Free Download Manager 3.9.2
Google Chrome (Version: 26.0.1410.64)
Google Earth (Version: 7.0.3.8542)
Google Toolbar for Internet Explorer (Version: 1.0.0)
Google Toolbar for Internet Explorer (Version: 7.4.3607.2246)
Google Update Helper (Version: 1.3.21.135)
Google Updater (Version: 2.4.2432.1652)
GoToMeeting 5.5.0.1133 (Version: 5.5.0.1133)
HHD Software Hex Editor Neo 5.12 (Version: 5.12.0.4727)
ICDL Book Reader
Intel® Graphics Media Accelerator Driver (Version: 6.14.10.5248)
Intel® Management Engine Interface
Intel® Network Connections Drivers (Version: 15.1)
Internet Explorer Default Page (Version: 1.00.03)
It's About Time 2.2
J2SE Runtime Environment 5.0 Update 11 (Version: 1.5.0.110)
J2SE Runtime Environment 5.0 Update 2 (Version: 1.5.0.20)
J2SE Runtime Environment 5.0 Update 6 (Version: 1.5.0.60)
J2SE Runtime Environment 5.0 Update 9 (Version: 1.5.0.90)
Java 2 Runtime Environment, SE v1.4.2_03 (Version: 1.4.2_03)
Java 2 Runtime Environment, SE v1.4.2_06 (Version: 1.4.2_06)
Java™ 6 Update 39 (Version: 6.0.390)
Java™ 6 Update 5 (Version: 1.6.0.50)
Java™ 6 Update 7 (Version: 1.6.0.70)
Klok 2 (Version: 2.5.4)
MailRoom ToolKit Architect (United States) (Version: 1.00.0000)
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
Mavis Keyboarding Kidz (remove only)
MDB to DBF Converter 1.50
Microsoft .NET Framework 1.1 (Version: 1.1.4322)
Microsoft .NET Framework 1.1 Security Update (KB2698023)
Microsoft .NET Framework 1.1 Security Update (KB2742597)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2 (Version: 2.2.30729)
Microsoft .NET Framework 3.0 Service Pack 2 (Version: 3.2.30729)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Compression Client Pack 1.0 for Windows XP (Version: 1)
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office 2003 Hebrew User Interface Pack (Version: 11.0.8173.0)
Microsoft Office Access database engine 2007 (English) (Version: 12.0.6612.1000)
Microsoft Office Professional Edition 2003 (Version: 11.0.8173.0)
Microsoft Silverlight (Version: 5.1.20125.0)
Microsoft SOAP Toolkit 3.0 (Version: 3.0.1325.4)
Microsoft SQL Server Native Client (Version: 9.00.3042.00)
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual FoxPro 9.0 Professional - English
Microsoft Visual FoxPro OLE DB Provider (Version: 1.0.0)
Microsoft Visual Studio 6.0 Enterprise Edition
Microsoft Web Publishing Wizard 1.53
Mozilla Firefox 20.0.1 (x86 en-US) (Version: 20.0.1)
Mozilla Maintenance Service (Version: 20.0.1)
Mozilla Thunderbird (1.0) (Version: 1.0 (en))
MSXML 4.0 SP2 (KB927978) (Version: 4.20.9841.0)
MSXML 4.0 SP2 (KB936181) (Version: 4.20.9848.0)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
NetWaiting (Version: 2.5.12)
OFX Writer (Version: 4.73)
OGA Notifier 2.0.0048.0 (Version: 2.0.0048.0)
OmniPage SE 2.0 (Version: 2.00.0000)
Palm Desktop by ACCESS (Version: 6.4.0.0)
PDFtoJPG
Picasa 3 (Version: 3.9)
PowerDVD 5.3
PSPad editor
Quicken 2011 (Version: 20.1.8.6)
QuickTime (Version: 7.4.1.14)
RAW Image Task 1.2 (Version: 1.2)
Reader Rabbit's Preschool
RealPlayer
Realtek High Definition Audio Driver (Version: 5.10.0.5964)
RemoteCapture Task 1.1 (Version: 1.1)
SideStep
Slik Subversion 1.6.12 (x86) (Version: 1.6.12.0)
Sonic DLA (Version: 4.95.3)
Sonic RecordNow! (Version: 7.3)
Sonic Update Manager (Version: 2.9)
SourceGear DiffMerge 3.3.2.1139 (x86) (Version: 3.3.2.1139)
SplashShopper (Version: 1.00.000)
Spybot - Search & Destroy (Version: 1.6.2)
Subversion 1.4.6-r28521 (Version: 1.4.6-r28521)
TaxACT 2007
TerraExplorer (Version: 5.0.2)
Toggl Desktop 2.6.4.1 (Version: 2.6.4.1)
TogglDesktop (Version: 4.94.0)
TortoiseSVN 1.7.1.22161 (32 bit) (Version: 1.7.22161)
TurboTax 2011
TurboTax 2011 WinPerFedFormset (Version: 011.000.3351)
TurboTax 2011 WinPerReleaseEngine (Version: 011.000.0496)
TurboTax 2011 WinPerTaxSupport (Version: 011.000.0222)
TurboTax 2011 wrapper (Version: 011.000.0121)
TypeFaster Typing Tutor
Uninstall Best Reading Program
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)
Update for Windows Internet Explorer 7 (KB976749) (Version: 1)
Update for Windows Internet Explorer 7 (KB980182) (Version: 1)
Update for Windows Internet Explorer 8 (KB2598845) (Version: 1)
Update for Windows XP (KB2141007) (Version: 1)
Update for Windows XP (KB2345886) (Version: 1)
Update for Windows XP (KB2467659) (Version: 1)
Update for Windows XP (KB2541763) (Version: 1)
Update for Windows XP (KB2607712) (Version: 1)
Update for Windows XP (KB2616676) (Version: 1)
Update for Windows XP (KB2641690) (Version: 1)
Update for Windows XP (KB2661254-v2) (Version: 2)
Update for Windows XP (KB2718704) (Version: 1)
Update for Windows XP (KB2736233) (Version: 1)
Update for Windows XP (KB2749655) (Version: 1)
Update for Windows XP (KB951072-v2) (Version: 2)
Update for Windows XP (KB951978) (Version: 1)
Update for Windows XP (KB955759) (Version: 1)
Update for Windows XP (KB955839) (Version: 1)
Update for Windows XP (KB967715) (Version: 1)
Update for Windows XP (KB968389) (Version: 1)
Update for Windows XP (KB971029) (Version: 1)
Update for Windows XP (KB971737) (Version: 1)
Update for Windows XP (KB973687) (Version: 1)
Update for Windows XP (KB973815) (Version: 1)
Vestos
VFPX Help File - 1.06 (Version: 1.06)
Visual FoxPro 9.0 Baseline - English (Version: 9.00.2412)
Visual FoxPro 9.0 Professional - English (Version: 9.00.3504)
VNC 3.3.5 (Version: 3.3.5)
WebFldrs XP (Version: 9.50.7523)
Windows Feature Pack for Storage (32-bit) - IMAPI update for Blu-Ray (Version: 1.0)
Windows Genuine Advantage Notifications (KB905474) (Version: 1.9.0040.0)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Genuine Advantage Validation Tool (KB892130) (Version: 1.7.0036.0)
Windows Grep 2.3
Windows Internet Explorer 7 (Version: 20061107.210142)
Windows Internet Explorer 8 (Version: 20090308.140743)
Windows Media Format 11 runtime
Windows Media Player 10 (Version: 9.00.3636)
Windows Media Player Firefox Plugin (Version: 1.0.0.8)
Windows XP Service Pack 3 (Version: 20080414.031525)
WinZip 12.0 (Version: 12.0.8252)
WinZip Command Line Support Add-On 3.2
XCHRates (Version: 7.0)
XLS to DBF Converter 1.55

========================= Devices: ================================

Name: Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Description: Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Class Guid: {4D36E96B-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard keyboards)
Service: i8042prt
Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)
Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed.
Devices stay in this state if they have been prepared for removal.
After you remove the device, this error disappears.Remove the device, and this error should be resolved.

Name: Microsoft PS/2 Mouse
Description: Microsoft PS/2 Mouse
Class Guid: {4D36E96F-E325-11CE-BFC1-08002BE10318}
Manufacturer: Microsoft
Service: i8042prt
Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)
Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed.
Devices stay in this state if they have been prepared for removal.
After you remove the device, this error disappears.Remove the device, and this error should be resolved.


========================= Memory info: ===================================

Percentage of memory in use: 55%
Total physical RAM: 1991.6 MB
Available physical RAM: 884.75 MB
Total Pagefile: 2605.3 MB
Available Pagefile: 1547.59 MB
Total Virtual: 2047.88 MB
Available Virtual: 1968.01 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:294.54 GB) (Free:144.92 GB) NTFS

========================= Users: ========================================

User accounts for \\MACABI25

Administrator            David                    Ellen                    
Guest                    HelpAssistant            Kids                     
SUPPORT_388945a0         VUSR_MACABI25            


**** End of log ****
 

 

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2013.05.07.07

Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
Ellen :: MACABI25 [administrator]

5/7/2013 8:59:37 PM
mbam-log-2013-05-07 (20-59-37).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 301483
Time elapsed: 17 minute(s), 18 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)
 

 

At this point (while waiting for some of these to run) I reset Firefox.  Then I had trouble running MBytes Rootkit - it had me restart the computer to retry installing DSS.  On restart, a cmd.exe window was open doing nothing.  I started MBytes Rootkit it is still running.  Eventually I closed the cmd.exe window and all my menus finally appeared (they hadn't after startup).

 

First time I tried to download AdwCleaner, something about it failed, retrying that also.  Will keep posting results.



#4 JoliSoli

JoliSoli
  • Topic Starter

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  • 35 posts
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  • Gender:Female
  • Local time:06:31 PM

Posted 07 May 2013 - 02:10 PM

This is from the first try to run MBytes anti-rootkit:

---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.05.0.1001

© Malwarebytes Corporation 2011-2012

OS version: 5.1.2600 Windows XP Service Pack 3 x86

Account is Administrative

Internet Explorer version: 8.0.6001.18702

Java version: 1.6.0_39

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED
CPU speed: 2.600000 GHz
Memory total: 2088341504, free: 871993344

DDA driver unhooking procedure failed
Downloaded database version: v2013.05.07.07
Downloaded database version: v2013.05.01.01
Initializing...
Done!
Can't access volume using primary device, the volume might be encrypted.
The system volume seems inaccessible or encrypted. Scan can't continue.
Can't access volume using primary device, the volume might be encrypted.
The system volume seems inaccessible or encrypted. Scan can't continue.
=======================================


Could not remove DDA driver
 

 

 

And here is from the second time (only the second time I got both files):

Malwarebytes Anti-Rootkit BETA 1.05.0.1001
www.malwarebytes.org

Database version: v2013.05.07.07

Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
Ellen :: MACABI25 [administrator]

5/7/2013 9:46:31 PM
mbar-log-2013-05-07 (21-46-31).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM | P2P
Scan options disabled:
Objects scanned: 28578
Time elapsed: 20 minute(s), 33 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)
 

---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.05.0.1001

© Malwarebytes Corporation 2011-2012

OS version: 5.1.2600 Windows XP Service Pack 3 x86

Account is Administrative

Internet Explorer version: 8.0.6001.18702

Java version: 1.6.0_39

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED
CPU speed: 2.600000 GHz
Memory total: 2088341504, free: 1069940736

DDA Driver installation error.
Driver installed on boot. Reboot required.
System shutdown occurred
=======================================


---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.05.0.1001

© Malwarebytes Corporation 2011-2012

OS version: 5.1.2600 Windows XP Service Pack 3 x86

Account is Administrative

Internet Explorer version: 8.0.6001.18702

Java version: 1.6.0_39

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED
CPU speed: 2.600000 GHz
Memory total: 2088341504, free: 1479983104

Downloaded database version: v2013.05.07.07
Downloaded database version: v2013.05.01.01
Initializing...
Done!
Scanning directory: C:\WINDOWS\system32\drivers...
Done!
Drive 0
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: ED806A48

Partition information:

    Partition 0 type is Other (0xde)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 63  Numsec = 96327

    Partition 1 type is Primary (0x7)
    Partition is ACTIVE.
    Partition starts at LBA: 96390  Numsec = 617699250
    Partition file system is NTFS
    Partition is bootable

    Partition 2 type is Other (0xdb)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 617795640  Numsec = 7341705

    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

Disk Size: 320072933376 bytes
Sector size: 512 bytes

Scanning physical sectors of unpartitioned space on drive 0 (1-62-625122448-625142448)...
Done!
Performing system, memory and registry scan...
Done!
Scan finished
=======================================


---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.05.0.1001

© Malwarebytes Corporation 2011-2012

OS version: 5.1.2600 Windows XP Service Pack 3 x86

Account is Administrative

Internet Explorer version: 8.0.6001.18702

Java version: 1.6.0_39

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED
CPU speed: 2.600000 GHz
Memory total: 2088341504, free: 1446207488

=======================================
 

 

 

 

 

 

 

# AdwCleaner v2.300 - Logfile created 05/07/2013 at 21:54:36
# Updated 28/04/2013 by Xplode
# Operating system : Microsoft Windows XP Service Pack 3 (32 bits)
# User : Ellen - MACABI25
# Boot Mode : Normal
# Running from : C:\Documents and Settings\Ellen\My Documents\downloads\adwcleaner.exe
# Option [Delete]


***** [Services] *****


***** [Files / Folders] *****

Deleted on reboot : C:\Documents and Settings\Ellen\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\jmfkcklnlgedgbglfkkgedjfmejoahla
Folder Deleted : C:\Documents and Settings\All Users\Application Data\Viewpoint
Folder Deleted : C:\Documents and Settings\David\Application Data\Viewpoint
Folder Deleted : C:\Documents and Settings\Ellen\Application Data\Viewpoint

***** [Registry] *****

Key Deleted : HKCU\Software\AVG Security Toolbar
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{03F998B2-0E00-11D3-A498-00104B6EB52E}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{A7327C09-B521-4EDB-8509-7D2660C9EC98}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F8AD5AA5-D966-4667-9DAF-2561D68B2012}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\grusskartencenter.com
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\EscDomains\grusskartencenter.com
Key Deleted : HKCU\Software\Viewpoint
Key Deleted : HKLM\Software\AVG Secure Search
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKLM\SOFTWARE\Classes\toolband.eb_explorerbar
Key Deleted : HKLM\SOFTWARE\Classes\toolband.eb_explorerbar.1
Key Deleted : HKLM\SOFTWARE\Classes\toolband.ipm_printlistitem
Key Deleted : HKLM\SOFTWARE\Classes\toolband.ipm_printlistitem.1
Key Deleted : HKLM\SOFTWARE\Classes\toolband.pm_launcher
Key Deleted : HKLM\SOFTWARE\Classes\toolband.pm_launcher.1
Key Deleted : HKLM\SOFTWARE\Classes\toolband.pm_printmanager
Key Deleted : HKLM\SOFTWARE\Classes\toolband.pm_printmanager.1
Key Deleted : HKLM\SOFTWARE\Classes\toolband.pr_bindstatuscallback
Key Deleted : HKLM\SOFTWARE\Classes\toolband.pr_bindstatuscallback.1
Key Deleted : HKLM\SOFTWARE\Classes\toolband.pr_cancelbuttoneventhandler
Key Deleted : HKLM\SOFTWARE\Classes\toolband.pr_cancelbuttoneventhandler.1
Key Deleted : HKLM\SOFTWARE\Classes\toolband.tbtoolband
Key Deleted : HKLM\SOFTWARE\Classes\toolband.tbtoolband.1
Key Deleted : HKLM\SOFTWARE\Classes\toolband.useroptions
Key Deleted : HKLM\SOFTWARE\Classes\toolband.useroptions.1
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\jmfkcklnlgedgbglfkkgedjfmejoahla
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{03F998B2-0E00-11D3-A498-00104B6EB52E}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\0FF2AEFF45EEA0A48A4B33C1973B6094
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\305B09CE8C53A214DB58887F62F25536
Key Deleted : HKLM\Software\Viewpoint
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{EF99BD32-C1FB-11D2-892F-0090271D4F88}]

***** [Internet Browsers] *****

-\\ Internet Explorer v8.0.6001.18702

[OK] Registry is clean.

-\\ Mozilla Firefox v20.0.1 (en-US)

File : C:\Documents and Settings\Ellen\Application Data\Mozilla\Firefox\Profiles\29ui8nnu.default-1367950335328\prefs.js

[OK] File is clean.

-\\ Google Chrome v26.0.1410.64

File : C:\Documents and Settings\Ellen\Local Settings\Application Data\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[S1].txt - [4164 octets] - [07/05/2013 21:54:36]

########## EOF - C:\AdwCleaner[S1].txt - [4224 octets] ##########
 

 

Posting these now; will post one last reply with the remainder of logs.  Thanks.



#5 JoliSoli

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Posted 07 May 2013 - 02:57 PM

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 4.9.4 (05.06.2013:1)
OS: Microsoft Windows XP x86
Ran by Ellen on Tue 05/07/2013 at 22:16:32.67
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values

Successfully repaired: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}\\DisplayName
Successfully repaired: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}\\URL



~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\clsid\{A057A204-BACC-4D26-9990-79A187E2698F}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\clsid\{A057A204-BACC-4D26-9990-79A187E26990}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{CCC7A320-B3CA-4199-B1A6-9F516DD69829}



~~~ Files

Successfully deleted: [File] C:\install.res.1028.dll
Successfully deleted: [File] C:\install.res.1031.dll
Successfully deleted: [File] C:\install.res.1033.dll
Successfully deleted: [File] C:\install.res.1036.dll
Successfully deleted: [File] C:\install.res.1040.dll
Successfully deleted: [File] C:\install.res.1041.dll
Successfully deleted: [File] C:\install.res.1042.dll
Successfully deleted: [File] C:\install.res.2052.dll
Successfully deleted: [File] C:\install.res.3082.dll



~~~ Folders

Successfully deleted: [Folder] "C:\Program Files\coupons"





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Tue 05/07/2013 at 22:19:06.15
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 

 

 

Updated Java, Adobe.  Tried to run Windows Update but IE 8 keeps freezing.  But I do have automatic updates set.

 

Didn't mention before: running Firefox on Windows XP Professional



#6 Guest_Francis Houle_*

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Posted 07 May 2013 - 06:53 PM

1 - Did you reset the browsers ?

 

2- Please remove these from the control pannel

 

Acrobat.com (Version: 1.6.65)
AVG 2012 (Version: 12.0.3162)
AVG 2012 (Version: 12.1.2241)
AVG 2012 (Version: 2012.1.2241)
ESET Online Scanner v3
Free Download Manager 3.9.2
Google Toolbar for Internet Explorer (Version: 1.0.0)
Google Toolbar for Internet Explorer (Version: 7.4.3607.2246)
J2SE Runtime Environment 5.0 Update 11 (Version: 1.5.0.110)
J2SE Runtime Environment 5.0 Update 2 (Version: 1.5.0.20)
J2SE Runtime Environment 5.0 Update 6 (Version: 1.5.0.60)
J2SE Runtime Environment 5.0 Update 9 (Version: 1.5.0.90)
Java 2 Runtime Environment, SE v1.4.2_03 (Version: 1.4.2_03)
Java 2 Runtime Environment, SE v1.4.2_06 (Version: 1.4.2_06)
Java™ 6 Update 39 (Version: 6.0.390)
Java™ 6 Update 5 (Version: 1.6.0.50)
Java™ 6 Update 7 (Version: 1.6.0.70)
Spybot - Search & Destroy (Version: 1.6.2)

 

3- Is it solved?



#7 JoliSoli

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Posted 07 May 2013 - 11:05 PM

No Chrome.  Just reset IE.  I reset Firefox during the cleanup not at the end - is that sufficient?

 

Can't fully remove all the Java products:

trying to remove Java 2 Runtime Environment, SE v1.4.2_06 (Version: 1.4.2_06) gives me an error network path not found, when retrying the Sun internet path it isn't found, the other path the remove utility shows is a path "1"

Java 2 Runtime Environment, SE v1.4.2_03 (Version: 1.4.2_03) was removed in control panel, but when I searched my machine for Java I found 5 of these installers.  one would not delete it's in the C:\I86 directory and is 0 bytes.

 

The ads in yahoo are back to normal.  They cleaned up sometime during the steps above.  (They also cleaned up previously after running mbytes, but reappeared so I had posted here)



#8 Guest_Francis Houle_*

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Posted 08 May 2013 - 01:04 AM

1. Use this to remove old java version : http://java.com/en/download/uninstallapplet.jsp

 

2. Uninstall Chrome and Firefox and reinstall them



#9 JoliSoli

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Posted 08 May 2013 - 03:24 AM

On Firefox the java uninstaller says there are no old versions.

On IE (version 8) the uninstaller says it won't run on IE 6

Uninstalled Chrome & Firefox; reinstalled Firefox (I don't use Chrome)

Can I reinstall AVG yet?



#10 Guest_Francis Houle_*

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Posted 08 May 2013 - 04:17 PM

Yes



#11 JoliSoli

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Posted 09 May 2013 - 03:03 AM

Thank you.  Do you think it pays to uninstall & reinstall IE to try and clear up the Java uninstall problem?

Is Spybot still considered a useful free anti-spyware tool, I installed it years ago wondering whether to reinstall it?



#12 Guest_Francis Houle_*

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Posted 09 May 2013 - 12:22 PM

Do you think it pays to uninstall & reinstall IE to try and clear up the Java uninstall problem?

Is Spybot still considered a useful free anti-spyware tool, I installed it years ago wondering whether to reinstall it?

 

 

No  :thumbup2:



#13 JoliSoli

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Posted 09 May 2013 - 12:27 PM

sigh.  the yahoo ad hijacking is back.

 

what to try now?



#14 Guest_Francis Houle_*

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Posted 09 May 2013 - 02:07 PM

Which browsers?



#15 JoliSoli

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Posted 09 May 2013 - 02:55 PM

all ( currently that's firefox & IE)






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