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Blue Screen Error keeps popping up.


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#1 david79

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Posted 06 May 2013 - 01:06 PM

My problem is every time I start to browse the internet within a few minutes the screen freezes and a blue error screen appears.

I am using Windows Vista Home Premium Service Pack 2.  32 bit operating system.  

 

When it first happened I was just browsing the Internet.  I didn't make any system changes or new installations when this problem

occurred.  The blue screen error says the following

 

A problem has been detected and windows has been shut down to prevent harm to your computer.

Attempt to reset the display driver and recover from timeout failed

 

If this is the first time you've seen this stop error screen, restart your computer. If this screen

appears again, follow these steps: 

check to make sure any new hardware of software is properly installed. If this is a new installation, ask your hardware or 

software maufacturer for any windows updates you might need. 

 

If problems continue disable or remove any newly installed hardware or software.  Disable BIOS memory options such as 

caching or shadowing. If you need to use safe mode to remove or disable components. restart your computer. press F8 to 

select advanced startup options, and the select safe mode. 

 

Technical Information: 

Stop: 0x00000116 (0x852c3510, 0x8374ECBA, 0x00000000, 0x000000002)

at1kmpag.sys-address 8374ECBA base at 83749000, datestamp 4d76ff54

 

Collecting data for crash dump...

Initializing disk for crash dump...

Beginning dump of physical memory...

Dumping physical memory to disk: 100

Physical memory dump complete.

 

Also what I noticed is a pop up box when I try to use my computer after the first blue screen error happened.  I've never seen this message before. It says.

 

Display driver stopped responding and has recovered. Diplay driver amdkmdap stopped responding and has successfully

recovered. 

 

 

 

Steps that I have taken to fix the problem myself was I did a system restore twice.  And I ran a scan of my virus software. 

 

thanks for your help. 

David

 

 

 

 

 



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#2 sumguy#1

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Posted 06 May 2013 - 02:27 PM

Hey:

 

I have similar issues, with same OS. Vista Home Premium, 32 bit, SP2.

 

See post #43 in thread: "Blue screen: CHKDSK runs unexpectedly/restarts, freezes up, shuts down, etc." Seems the command prompts in that post #43 link although convoluted, at least stopped the auto shutdowns, chkdsk, restarts, etc. issue.

 

But I still have issues. I ran some disk tests and it failed, because of bad disk sectors and need to change the disk.

 

So try those command prompts and do a HD disk check test to see if its okay or not? There's a link in that thread for a Western Digital [WD] disk test download [WinDlg_124]. Or get it on the WD site. Presuming you have a WD disk, check it out. If you do the "Quick Test" it only takes a few minutes to scan and tell you right away if it fails or not. If it passes, then you could try the "Extended test", which takes longer [an hour or more].

 

Good luck, sumguy#1



#3 boopme

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Posted 13 May 2013 - 08:04 PM

Have you tried following that post.. L00k at post 1


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#4 david79

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Posted 26 May 2013 - 07:17 PM

I followed the instructions on the link but it say this when I input the info in command prompt

 

Error: The system cannot find the file specified. 

 

The FSUTIL utility requires a local volume.  

 

Help. 



#5 boopme

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Posted 26 May 2013 - 07:40 PM

@david79
Back up any important data now.
Then repost your issue by following stps 6,7 and 8 here... Preparation Guide


How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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