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winlogon.exe application error


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4 replies to this topic

#1 karabang

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Posted 06 May 2013 - 12:38 PM

Hi,

I have a problem with my computer (I built it about 1-2 years ago) and never had a problem with it until now. So the first problem was about 3-4 days ago when I turn on the computer and it gave me a window error popup. It then change my window 7 to something that look like a mix between Win98 and Window 7. I restarted it a few time and that seem to solve the problem. I then created a System restore point incase I run into this problem again. Well, today I logged on my computer and it was running INCREDIBLY slow. I opened chrome to do my daily routine, and couldn't even load YouTube. (took about 7 minute just to load the text). I tried restarting the computer but the problem persist. I also try system restoring my computer but it tells keep I don't have a restore point (when I made one 3 days ago). I try restarting the last time and this pop up
"Winlogon.exe Application Error

The instruction at 0.00000000722C855 reference memory at 0.00000000FF808C10. The required data was not placed into memory because of an I/O error status of 0x00000185.
Click ok to terminate program"

I clicked ok and it send me to my log in screen. I log in but the problem still persist. Ever is incredibly slow!

Can anyone help?

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#2 Broni

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Posted 06 May 2013 - 12:44 PM

It looks like an infection.

 

Please follow the instructions in THIS GUIDE starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it HERE. Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.


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#3 karabang

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Posted 06 May 2013 - 01:44 PM

Ok, I just posted it. Thank you for your help so far. :)

 

http://www.bleepingcomputer.com/forums/t/493714/winlogonexe-application-error/



#4 Broni

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Posted 06 May 2013 - 02:02 PM

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#5 hamluis

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Posted 06 May 2013 - 03:22 PM

Now that you have properly posted a malware log topic, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on, the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

To avoid confusion, I am closing this topic.

Louis






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