Jump to content


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.

Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.


Extremely random freezing issue with ASUS N61JQ laptop Please help

  • Please log in to reply
1 reply to this topic

#1 tscoca


  • Members
  • 16 posts
  • Local time:04:11 AM

Posted 06 May 2013 - 11:07 AM

As per my post on this chain:



I am seeking help to pinpoint an unhealthy issue where my Asus N61JQ laptop freezes randomly in windows, I hear the fan (on the side) turn off for a few moments and mouse and keyboard are functionless causing the need to power cycle, unplug power cable and restart. On reboot, right after this freezing in windows occurs, I hear the fan spin up real fast quite often and there is no movement on the Asus post screen. After several power cycles, and sometimes waiting a few minutes the laptop starts up again and this issue sometimes doesn't occur for another few days and sometimes in the past, weeks in-between freezing issues. It has been increasingly freezing as of late so that's the reason for concern as I use my laptop for work and would hate the downtime.  Best advice I could find was that it wasn't any malware issue, but possibly a bad hard drive or BIOS related issue but it's doubtful that it's BIOS related since BIOS is up-to-date.


Any advice would be greatly appreciated.




:killcomp: :killcomp:

Edited by hamluis, 06 May 2013 - 03:26 PM.
Moved from Win 7 to Internal Hardware - Hamluis.

BC AdBot (Login to Remove)


#2 Anshad Edavana

Anshad Edavana

  • Members
  • 2,805 posts
  • Gender:Male
  • Location:India
  • Local time:02:41 PM

Posted 06 May 2013 - 02:04 PM

This type of problems can be solved by disassembling and cleaning the laptop in most cases.  Disassembling the laptop is extremely dangerous and may easily damage the system if you did a single mistake. If you don't have any previous experience in disassembling a laptop, i suggest to approach a professional. If you are willing to take the risk disassemble manuals are available in the net.

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users