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HotStartSearch and POSSIBLY something else


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13 replies to this topic

#1 edewolff

edewolff

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Posted 06 May 2013 - 12:30 AM

Hello,

 

So I'm running Windows 7.  I use Chrome primarily, but this is also happening with Internet Explorer.

 

So this AdWare opens a new tab every time I try to search for anything with that search term in it.  It seems to be called HotStartSearch.

 

I'm also having a problem where random words and phrases are lighting up on nearly every web page I visit and they link to ads.  EDIT: I found out this is called Text-Enhance and sometimes it comes bundled with other adware.

 

And thirdly, I'm getting banner ads on websites that don't otherwise have them, like Tumblr. (AdBlocker does block these, at least, but I want the damned thing off my computer!)

 

These problems started at the EXACT same time, so I don't know if it's all "HotStartSearch" or just two (or more?) programs that got through at the same time.

 

MBAM doesn't register that anything is wrong.

 

Microsoft Security Essentials doesn't register that anything is wrong.

 

I tried downloading AdAware and installing it as a "secondary" thing (it was an option that came up on the install so that it wouldn't conflict with the other programs) and THAT didn't show that anything was wrong.

 

But I'm still having these problems and I'm ready to tear out my hair.

 

Thank you so much in advance.  If you can help me with this, I will love you forever.

~Emily


Edited by edewolff, 06 May 2013 - 04:30 AM.


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#2 Broni

Broni

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  • Local time:01:42 AM

Posted 06 May 2013 - 07:42 AM

Welcome aboard p22002758.gif

 

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size

Click Go and post the result.

p22002970.gif Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

p22002970.gifDownload Malwarebytes Anti-Rootkit from HERE to your Desktop.
  • Unzip downloaded file.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • DO NOT click on the Cleanup button. Simply exit the program.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt


p22002970.gif NOTE. Make sure all logs are pasted not attached.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 edewolff

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Posted 06 May 2013 - 08:08 AM

Okay!

 

Security Check:

 

3 Results of screen317's Security Check version 0.99.63  
 Windows 7 Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 9  
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Firewall Enabled!  
Microsoft Security Essentials   
 Antivirus up to date!  
`````````Anti-malware/Other Utilities Check:````````` 
 Malwarebytes Anti-Malware version 1.75.0.1300  
 Adobe Reader 10.1.6 Adobe Reader out of Date!  
 Google Chrome 26.0.1410.43  
 Google Chrome 26.0.1410.64  
 Google Chrome Extensions...  
````````Process Check: objlist.exe by Laurent````````  
 Microsoft Security Essentials MSMpEng.exe 
 Microsoft Security Essentials msseces.exe 
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C: 0% 
````````````````````End of Log`````````````````````` 
 
Farbar Service Scanner
 

Farbar Service Scanner Version: 14-04-2013
Ran by Elizabeth (administrator) on 06-05-2013 at 08:49:48
Running from "C:\Users\Elizabeth\Downloads"
Windows 7 Professional Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************
 
Internet Services:
============
 
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Attempt to access Yahoo IP returned error. Yahoo IP is offline
Yahoo.com is accessible.
 
 
Windows Firewall:
=============
 
Firewall Disabled Policy: 
==================
 
 
System Restore:
============
 
System Restore Disabled Policy: 
========================
 
 
Action Center:
============
 
Windows Update:
============
 
Windows Autoupdate Disabled Policy: 
============================
 
 
Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.
 
 
Windows Defender Disabled Policy: 
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1
 
 
Other Services:
==============
 
 
File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\ipnathlp.dll => MD5 is legit
C:\Windows\System32\iphlpsvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit
 
 
**** End of log ****

 

 

Mini Toolbox

 

 

MiniToolBox by Farbar  Version:21-04-2013
Ran by Elizabeth (administrator) on 06-05-2013 at 08:52:26
Running from "C:\Users\Elizabeth\Downloads"
Windows 7 Professional Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
========================= Hosts content: =================================
 
 
 
========================= IP Configuration: ================================
 
Marvell Yukon 88E8056 PCI-E Gigabit Ethernet Controller = Local Area Connection (Connected)
Atheros AR5007EG Wireless Network Adapter = Wireless Network Connection (Hardware not present)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : Elizabeth-PC
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : hsd1.mi.comcast.net.
 
Ethernet adapter Local Area Connection:
 
   Connection-specific DNS Suffix  . : hsd1.mi.comcast.net.
   Description . . . . . . . . . . . : Marvell Yukon 88E8056 PCI-E Gigabit Ethernet Controller
   Physical Address. . . . . . . . . : 00-22-15-0A-C3-9D
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:558:6007:13:2d93:357f:749e:3bef(Preferred) 
   Lease Obtained. . . . . . . . . . : Monday, May 06, 2013 1:52:38 AM
   Lease Expires . . . . . . . . . . : Friday, May 10, 2013 1:52:38 AM
   Link-local IPv6 Address . . . . . : fe80::fc:68e:616a:b55f%11(Preferred) 
   IPv4 Address. . . . . . . . . . . : 68.61.132.92(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Monday, May 06, 2013 1:52:38 AM
   Lease Expires . . . . . . . . . . : Thursday, May 09, 2013 11:46:29 PM
   Default Gateway . . . . . . . . . : fe80::201:5cff:fe22:5c01%11
                                       68.61.132.1
   DHCP Server . . . . . . . . . . . : 69.252.72.70
   DHCPv6 IAID . . . . . . . . . . . : 234888844
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-37-C0-57-00-22-15-0A-C3-9D
   DNS Servers . . . . . . . . . . . : 2001:558:feed::1
                                       2001:558:feed::2
                                       75.75.76.76
                                       75.75.75.75
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Tunnel adapter isatap.hsd1.mi.comcast.net.:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : hsd1.mi.comcast.net.
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Teredo Tunneling Pseudo-Interface:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6ab8:2013:364b:bbc2:7ba3(Preferred) 
   Link-local IPv6 Address . . . . . : fe80::2013:364b:bbc2:7ba3%14(Preferred) 
   Default Gateway . . . . . . . . . : 
   NetBIOS over Tcpip. . . . . . . . : Disabled
Server:  cdns01.comcast.net
Address:  2001:558:feed::1
 
Name:    google.com
Addresses:  2607:f8b0:4009:805::1002
 173.194.46.39
 173.194.46.38
 173.194.46.34
 173.194.46.40
 173.194.46.46
 173.194.46.35
 173.194.46.33
 173.194.46.36
 173.194.46.41
 173.194.46.37
 173.194.46.32
 
 
Pinging google.com [2607:f8b0:4009:804::1009] with 32 bytes of data:
Reply from 2607:f8b0:4009:804::1009: time=15ms 
Reply from 2607:f8b0:4009:804::1009: time=17ms 
 
Ping statistics for 2607:f8b0:4009:804::1009:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 15ms, Maximum = 17ms, Average = 16ms
Server:  cdns01.comcast.net
Address:  2001:558:feed::1
 
Name:    yahoo.com
Addresses:  206.190.36.45
 98.138.253.109
 98.139.183.24
 
 
Pinging yahoo.com [206.190.36.45] with 32 bytes of data:
Reply from 206.190.36.45: bytes=32 time=542ms TTL=51
Reply from 206.190.36.45: bytes=32 time=517ms TTL=51
 
Ping statistics for 206.190.36.45:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 517ms, Maximum = 542ms, Average = 529ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 11...00 22 15 0a c3 9d ......Marvell Yukon 88E8056 PCI-E Gigabit Ethernet Controller
  1...........................Software Loopback Interface 1
 19...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
 14...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      68.61.132.1     68.61.132.92     10
      68.61.132.0    255.255.255.0         On-link      68.61.132.92    266
     68.61.132.92  255.255.255.255         On-link      68.61.132.92    266
    68.61.132.255  255.255.255.255         On-link      68.61.132.92    266
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link      68.61.132.92    266
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link      68.61.132.92    266
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 11    266 ::/0                     fe80::201:5cff:fe22:5c01
  1    306 ::1/128                  On-link
 14     58 2001::/32                On-link
 14    306 2001:0:9d38:6ab8:2013:364b:bbc2:7ba3/128
                                    On-link
 11    266 2001:558:6007:13:2d93:357f:749e:3bef/128
                                    On-link
 11    266 fe80::/64                On-link
 14    306 fe80::/64                On-link
 11    266 fe80::fc:68e:616a:b55f/128
                                    On-link
 14    306 fe80::2013:364b:bbc2:7ba3/128
                                    On-link
  1    306 ff00::/8                 On-link
 14    306 ff00::/8                 On-link
 11    266 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (05/06/2013 01:54:13 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/06/2013 01:53:15 AM) (Source: Windows Search Service) (User: )
Description: The index cannot be initialized.
 
 
Details:
The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
 
Error: (05/06/2013 01:53:15 AM) (Source: Windows Search Service) (User: )
Description: The application cannot be initialized.
 
Context: Windows Application
 
 
Details:
The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
 
Error: (05/06/2013 01:53:15 AM) (Source: Windows Search Service) (User: )
Description: The gatherer object cannot be initialized.
 
Context: Windows Application, SystemIndex Catalog
 
 
Details:
The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
 
Error: (05/06/2013 01:53:15 AM) (Source: Windows Search Service) (User: )
Description: The plug-in in <Search.TripoliIndexer> cannot be initialized.
 
Context: Windows Application, SystemIndex Catalog
 
 
Details:
Element not found.  (HRESULT : 0x80070490) (0x80070490)
 
Error: (05/06/2013 01:53:14 AM) (Source: Windows Search Service) (User: )
Description: The plug-in in <Search.JetPropStore> cannot be initialized.
 
Context: Windows Application, SystemIndex Catalog
 
 
Details:
The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
 
Error: (05/06/2013 01:53:14 AM) (Source: Windows Search Service) (User: )
Description: The Windows Search Service cannot load the property store information.
 
Context: Windows Application, SystemIndex Catalog
 
 
Details:
The content index database is corrupt.  (HRESULT : 0xc0041800) (0xc0041800)
 
Error: (05/06/2013 01:53:14 AM) (Source: Windows Search Service) (User: )
Description: The Windows Search Service is being stopped because there is a problem with the indexer: The catalog is corrupt.
 
 
Details:
The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
 
Error: (05/06/2013 01:53:14 AM) (Source: Windows Search Service) (User: )
Description: The search service has detected corrupted data files in the index {id=4700}. The service will attempt to automatically correct this problem by rebuilding the index.
 
 
Details:
The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
 
Error: (05/06/2013 01:53:14 AM) (Source: Windows Search Service) (User: )
Description: The Windows Search Service cannot open the Jet property store.
 
 
Details:
0x%08x (0xc0041800 - The content index database is corrupt.  (HRESULT : 0xc0041800))
 
 
System errors:
=============
Error: (05/06/2013 01:53:40 AM) (Source: Service Control Manager) (User: )
Description: The Windows Search service failed to start due to the following error: 
%%1053
 
Error: (05/06/2013 01:53:40 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Windows Search service to connect.
 
Error: (05/06/2013 01:53:25 AM) (Source: Service Control Manager) (User: )
Description: The Windows Search service failed to start due to the following error: 
%%1053
 
Error: (05/06/2013 01:53:25 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Windows Search service to connect.
 
Error: (05/06/2013 01:53:23 AM) (Source: Service Control Manager) (User: )
Description: The Windows Search service failed to start due to the following error: 
%%1053
 
Error: (05/06/2013 01:53:23 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Windows Search service to connect.
 
Error: (05/06/2013 01:53:23 AM) (Source: DCOM) (User: )
Description: 1053WSearch{9E175B6D-F52A-11D8-B9A5-505054503030}
 
Error: (05/06/2013 01:53:15 AM) (Source: Service Control Manager) (User: )
Description: The Windows Search service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 30000 milliseconds: Restart the service.
 
Error: (05/06/2013 01:53:15 AM) (Source: Service Control Manager) (User: )
Description: The Windows Search service terminated with service-specific error %%-1073473535.
 
Error: (05/05/2013 11:25:14 AM) (Source: Microsoft-Windows-HAL) (User: )
Description: The platform firmware has corrupted memory across the previous system power transition.  Please check for updated firmware for your system.
 
 
Microsoft Office Sessions:
=========================
Error: (05/06/2013 01:54:13 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/06/2013 01:53:15 AM) (Source: Windows Search Service)(User: )
Description: 
Details:
The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
 
Error: (05/06/2013 01:53:15 AM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application
 
 
Details:
The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
 
Error: (05/06/2013 01:53:15 AM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application, SystemIndex Catalog
 
 
Details:
The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
 
Error: (05/06/2013 01:53:15 AM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application, SystemIndex Catalog
 
 
Details:
Element not found.  (HRESULT : 0x80070490) (0x80070490)
Search.TripoliIndexer
 
Error: (05/06/2013 01:53:14 AM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application, SystemIndex Catalog
 
 
Details:
The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
Search.JetPropStore
 
Error: (05/06/2013 01:53:14 AM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application, SystemIndex Catalog
 
 
Details:
The content index database is corrupt.  (HRESULT : 0xc0041800) (0xc0041800)
 
Error: (05/06/2013 01:53:14 AM) (Source: Windows Search Service)(User: )
Description: 
Details:
The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
The catalog is corrupt
 
Error: (05/06/2013 01:53:14 AM) (Source: Windows Search Service)(User: )
Description: 
Details:
The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
4700
 
Error: (05/06/2013 01:53:14 AM) (Source: Windows Search Service)(User: )
Description: 
Details:
0x%08x (0xc0041800 - The content index database is corrupt.  (HRESULT : 0xc0041800))
 
 
=========================== Installed Programs ============================
 
µTorrent (Version: 3.1.3)
7-Zip 9.22beta
Adobe Digital Editions
Adobe Flash Player 11 ActiveX (Version: 11.6.602.180)
Adobe Reader X (10.1.6) (Version: 10.1.6)
Canon MP Navigator EX 2.0
Canon MP240 series MP Drivers
Canon MP280 series MP Drivers
CCleaner (Version: 3.28)
CDisplay 1.8
CyberLink PowerDVD 10 (Version: 10.0.4508.52)
Fast Free Converter (Version: 3.0)
Google Chrome (Version: 26.0.1410.64)
K-Lite Codec Pack 8.8.0 (Full) (Version: 8.8.0)
LG Burning Tool (Version: 6.2.6009)
LG CyberLink BD Advisor (Version: 2.0.4606)
LG CyberLink LabelPrint (Version: 2.5.3624)
LG CyberLink Media Suite (Version: 8.0.2820)
LG CyberLink MediaEspresso (Version: 6.5.1622_37397b)
LG CyberLink MediaShow (Version: 4.1.3402)
LG CyberLink PowerProducer (Version: 5.0.2.2820a)
LG CyberLink YouCam (Version: 2.0.3718)
LG Tool Kit (Version: 10.01.0712.01)
LightScribe System Software (Version: 1.18.22.2)
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Security Client (Version: 4.2.0223.1)
Microsoft Security Essentials (Version: 4.2.223.1)
Microsoft Silverlight (Version: 5.1.20125.0)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30411 (Version: 9.0.30411)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Mobipocket Reader 6.1 (Version: 6.1.592)
NVIDIA 3D Vision Controller Driver 296.10 (Version: 296.10)
NVIDIA 3D Vision Driver 311.06 (Version: 311.06)
NVIDIA Control Panel 311.06 (Version: 311.06)
NVIDIA Graphics Driver 311.06 (Version: 311.06)
NVIDIA Install Application (Version: 2.1002.108.688)
NVIDIA PhysX (Version: 9.12.0213)
NVIDIA PhysX System Software 9.12.0213 (Version: 9.12.0213)
NVIDIA Stereoscopic 3D Driver (Version: 7.17.13.1106)
NVIDIA Update 1.11.3 (Version: 1.11.3)
NVIDIA Update Components (Version: 1.11.3)
OpenOffice.org 3.4 (Version: 3.4.9590)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
 
========================= Devices: ================================
 
Name: Atheros AR5007EG Wireless Network Adapter
Description: Atheros AR5007EG Wireless Network Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Atheros Communications Inc.
Service: athr
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 37%
Total physical RAM: 4095.3 MB
Available physical RAM: 2548.86 MB
Total Pagefile: 8188.79 MB
Available Pagefile: 6300.32 MB
Total Virtual: 4095.88 MB
Available Virtual: 3971.2 MB
 
========================= Partitions: =====================================
 
2 Drive c: () (Fixed) (Total:233.82 GB) (Free:200.31 GB) NTFS
4 Drive e: (Elements) (Fixed) (Total:465.76 GB) (Free:116.38 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\ELIZABETH-PC
 
Administrator            Elizabeth                Guest                    
UpdatusUser              
 
 
**** End of log ****
 

MBAM

 

 

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org
 
Database version: v2013.05.06.05
 
Windows XP Service Pack 2 x64 NTFS
Internet Explorer 10.0.9200.16540
Elizabeth :: ELIZABETH-PC [administrator]
 
5/6/2013 8:55:13 AM
mbam-log-2013-05-06 (08-55-13).txt
 
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 341085
Time elapsed: 3 minute(s), 37 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 0
(No malicious items detected)
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 0
(No malicious items detected)
 
(end)
 
MalwareBytes Anti-Rootkit
 

Malwarebytes Anti-Rootkit BETA 1.05.0.1001
www.malwarebytes.org
 
Database version: v2013.05.06.05
 
Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 10.0.9200.16540
Elizabeth :: ELIZABETH-PC [administrator]
 
5/6/2013 9:07:48 AM
mbar-log-2013-05-06 (09-07-48).txt
 
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM | P2P
Scan options disabled: 
Objects scanned: 28549
Time elapsed: 5 minute(s), 11 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 0
(No malicious items detected)
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 0
(No malicious items detected)
 
(end)
 

AND

 

 

---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.05.0.1001
 
© Malwarebytes Corporation 2011-2012
 
OS version: 6.1.7601 Windows 7 Service Pack 1 x64
 
Account is Administrative
 
Internet Explorer version: 10.0.9200.16540
 
File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, E:\ DRIVE_FIXED
CPU speed: 2.307000 GHz
Memory total: 4294238208, free: 2598932480
 
------------ Kernel report ------------
     05/06/2013 09:01:49
------------ Loaded modules -----------
\SystemRoot\system32\ntoskrnl.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kdcom.dll
\SystemRoot\system32\mcupdate_AuthenticAMD.dll
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\CLFS.SYS
\SystemRoot\system32\CI.dll
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\system32\drivers\ACPI.sys
\SystemRoot\system32\drivers\WMILIB.SYS
\SystemRoot\system32\drivers\msisadrv.sys
\SystemRoot\system32\drivers\pci.sys
\SystemRoot\system32\drivers\vdrvroot.sys
\SystemRoot\system32\drivers\gfibto.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\system32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\system32\drivers\pciide.sys
\SystemRoot\system32\drivers\PCIIDEX.SYS
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\system32\drivers\atapi.sys
\SystemRoot\system32\drivers\ataport.SYS
\SystemRoot\system32\drivers\amdxata.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\system32\drivers\fileinfo.sys
\SystemRoot\system32\DRIVERS\MpFilter.sys
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\System32\Drivers\msrpc.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\System32\Drivers\cng.sys
\SystemRoot\System32\drivers\pcw.sys
\SystemRoot\System32\Drivers\Fs_Rec.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\Drivers\ksecpkg.sys
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\system32\drivers\vmstorfl.sys
\SystemRoot\system32\drivers\volsnap.sys
\SystemRoot\System32\Drivers\spldr.sys
\SystemRoot\System32\drivers\rdyboost.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\hwpolicy.sys
\SystemRoot\System32\DRIVERS\fvevol.sys
\SystemRoot\system32\drivers\disk.sys
\SystemRoot\system32\drivers\CLASSPNP.SYS
\SystemRoot\system32\DRIVERS\cdrom.sys
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\drivers\VIDEOPRT.SYS
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\System32\DRIVERS\RDPCDD.sys
\SystemRoot\system32\drivers\rdpencdd.sys
\SystemRoot\system32\drivers\rdprefmp.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\system32\DRIVERS\wfplwf.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\vwififlt.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\serial.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\SystemRoot\system32\DRIVERS\termdd.sys
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\system32\DRIVERS\mssmbios.sys
\SystemRoot\System32\drivers\discache.sys
\SystemRoot\system32\drivers\csc.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\DRIVERS\blbdrive.sys
\SystemRoot\SysWow64\drivers\AsIO.sys
\SystemRoot\system32\DRIVERS\tunnel.sys
\SystemRoot\system32\DRIVERS\amdppm.sys
\SystemRoot\system32\DRIVERS\nvlddmkm.sys
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\dxgmms1.sys
\SystemRoot\system32\DRIVERS\yk62x64.sys
\SystemRoot\system32\DRIVERS\usbohci.sys
\SystemRoot\system32\DRIVERS\USBPORT.SYS
\SystemRoot\system32\DRIVERS\usbehci.sys
\SystemRoot\system32\DRIVERS\HDAudBus.sys
\SystemRoot\system32\DRIVERS\fdc.sys
\SystemRoot\system32\DRIVERS\ASACPI.sys
\SystemRoot\system32\DRIVERS\serenum.sys
\SystemRoot\system32\DRIVERS\1394ohci.sys
\SystemRoot\system32\DRIVERS\wmiacpi.sys
\SystemRoot\system32\DRIVERS\CompositeBus.sys
\SystemRoot\system32\DRIVERS\AgileVpn.sys
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\rassstp.sys
\SystemRoot\system32\DRIVERS\rdpbus.sys
\SystemRoot\system32\DRIVERS\kbdclass.sys
\SystemRoot\system32\DRIVERS\mouclass.sys
\SystemRoot\system32\DRIVERS\swenum.sys
\SystemRoot\system32\DRIVERS\ks.sys
\SystemRoot\system32\DRIVERS\umbus.sys
\SystemRoot\system32\DRIVERS\usbhub.sys
\SystemRoot\system32\DRIVERS\flpydisk.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\system32\drivers\HdAudio.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\system32\drivers\ksthunk.sys
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\Drivers\dump_dumpata.sys
\SystemRoot\System32\Drivers\dump_atapi.sys
\SystemRoot\System32\Drivers\dump_dumpfve.sys
\SystemRoot\system32\DRIVERS\USBSTOR.SYS
\SystemRoot\system32\DRIVERS\USBD.SYS
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\system32\DRIVERS\usbccgp.sys
\SystemRoot\system32\DRIVERS\hidusb.sys
\SystemRoot\system32\DRIVERS\HIDCLASS.SYS
\SystemRoot\system32\DRIVERS\HIDPARSE.SYS
\SystemRoot\system32\DRIVERS\kbdhid.sys
\SystemRoot\system32\DRIVERS\mouhid.sys
\SystemRoot\system32\DRIVERS\usbscan.sys
\SystemRoot\system32\DRIVERS\usbprint.sys
\SystemRoot\system32\DRIVERS\monitor.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\cdd.dll
\SystemRoot\system32\drivers\luafv.sys
\SystemRoot\system32\drivers\WudfPf.sys
\SystemRoot\system32\DRIVERS\lltdio.sys
\SystemRoot\system32\DRIVERS\nwifi.sys
\SystemRoot\system32\DRIVERS\ndisuio.sys
\SystemRoot\system32\DRIVERS\rspndr.sys
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\??\C:\Windows\system32\Drivers\rikvm_38F51D56.sys
\SystemRoot\system32\DRIVERS\NisDrvWFP.sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\Drivers\secdrv.SYS
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\System32\drivers\tcpipreg.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\System32\DRIVERS\srv.sys
\SystemRoot\system32\DRIVERS\asyncmac.sys
\SystemRoot\System32\Drivers\fastfat.SYS
\??\C:\Windows\system32\drivers\mbamchameleon.sys
\??\C:\Windows\system32\drivers\mbamswissarmy.sys
\Windows\System32\ntdll.dll
\Windows\System32\smss.exe
\Windows\System32\apisetschema.dll
----------- End -----------
<<<1>>>
Upper Device Name: \Device\Harddisk1\DR1
Upper Device Object: 0xfffffa8004d54790
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\0000006b\
Lower Device Object: 0xfffffa8005644b60
Lower Device Driver Name: \Driver\USBSTOR\
Driver name found: USBSTOR
Initialization returned 0x0
Load Function returned 0x0
<<<1>>>
Upper Device Name: \Device\Harddisk0\DR0
Upper Device Object: 0xfffffa8004a39060
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\Ide\IdeDeviceP5T0L0-5\
Lower Device Object: 0xfffffa80047d6060
Lower Device Driver Name: \Driver\atapi\
Driver name found: atapi
Initialization returned 0x0
Port sub-driver loaded: \??\C:\Windows\System32\drivers\ataport.sys (0x0)
Load Function returned 0x0
Downloaded database version: v2013.05.06.05
Downloaded database version: v2013.05.01.01
Initializing...
Done!
<<<2>>>
Device number: 0, partition: 1
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xfffffa8004a39060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa8004a39b90, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa8004a39060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa80047a4d10, DeviceName: Unknown, DriverName: \Driver\ACPI\
DevicePointer: 0xfffffa80047d6060, DeviceName: \Device\Ide\IdeDeviceP5T0L0-5\, DriverName: \Driver\atapi\
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
Upper DeviceData: 0xfffff8a0022764c0, 0xfffffa8004a39060, 0xfffffa8004355790
Lower DeviceData: 0xfffff8a000df4170, 0xfffffa80047d6060, 0xfffffa8004674520
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning directory: C:\Windows\system32\drivers...
<<<2>>>
Device number: 0, partition: 1
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Done!
Drive 0
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: B74459EC
 
Partition information:
 
    Partition 0 type is Primary (0x7)
    Partition is ACTIVE.
    Partition starts at LBA: 2048  Numsec = 490346496
    Partition file system is NTFS
    Partition is bootable
 
    Partition 1 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
    Partition 2 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
Disk Size: 251059544064 bytes
Sector size: 512 bytes
 
Scanning physical sectors of unpartitioned space on drive 0 (1-2047-490330672-490350672)...
Physical Sector Size: 512
Drive: 1, DevicePointer: 0xfffffa8004d54790, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa8005634b90, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa8004d54790, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa8005644b60, DeviceName: \Device\0000006b\, DriverName: \Driver\USBSTOR\
------------ End ----------
Alternate DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\Disk\
Upper DeviceData: 0xfffff8a00d599630, 0xfffffa8004d54790, 0xfffffa8006a09790
Lower DeviceData: 0xfffff8a00eb8cb80, 0xfffffa8005644b60, 0xfffffa800443a090
Drive 1
Scanning MBR on drive 1...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: 1E10BB
 
Partition information:
 
    Partition 0 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 2048  Numsec = 976771120
 
    Partition 1 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
    Partition 2 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
Disk Size: 500107862016 bytes
Sector size: 512 bytes
 
Done!
Performing system, memory and registry scan...
Done!
Scan finished
=======================================
 
 

 



#4 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,699 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:01:42 AM

Posted 06 May 2013 - 08:13 AM

Looks clean so far.

 

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

=============================================================================

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


=============================================================================

p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


=======================================

p22002970.gif Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click on List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    NOTE. If Eset doesn't find any threats it'll NOT produce any log.


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#5 edewolff

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Posted 06 May 2013 - 10:39 AM

# AdwCleaner v2.300 - Logfile created 05/06/2013 at 09:55:13
# Updated 28/04/2013 by Xplode
# Operating system : Windows 7 Professional Service Pack 1 (64 bits)
# User : Elizabeth - ELIZABETH-PC
# Boot Mode : Normal
# Running from : C:\Users\Elizabeth\Downloads\adwcleaner.exe
# Option [Search]
 
 
***** [Services] *****
 
 
***** [Files / Folders] *****
 
 
***** [Registry] *****
 
 
***** [Internet Browsers] *****
 
-\\ Internet Explorer v10.0.9200.16537
 
[OK] Registry is clean.
 
-\\ Google Chrome v26.0.1410.64
 
File : C:\Users\Elizabeth\AppData\Local\Google\Chrome\User Data\Default\Preferences
 
[OK] File is clean.
 
*************************
 
AdwCleaner[R2].txt - [675 octets] - [06/05/2013 09:55:13]
 
########## EOF - C:\AdwCleaner[R2].txt - [734 octets] ##########
 

 

 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 4.9.3 (04.29.2013:2)
OS: Windows 7 Professional x64
Ran by Elizabeth on Mon 05/06/2013 at  9:56:34.03
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
~~~ Services
 
 
 
~~~ Registry Values
 
Successfully repaired: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Main\\Start Page
 
 
 
~~~ Registry Keys
 
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\sweetim
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{C0114F18-AC58-4188-9C8B-3FE75FAFCA77}
 
 
 
~~~ Files
 
 
 
~~~ Folders
 
Successfully deleted: [Folder] "C:\Users\Elizabeth\appdata\locallow\fast free converter"
Successfully deleted: [Folder] "C:\Program Files (x86)\fast free converter"
 
 
 
~~~ Event Viewer Logs were cleared
 
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Mon 05/06/2013 at 10:00:53.87
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
ESET didn't find any infected files, so there isn't a log.
 
 

I'm no expert, but it looks like Junkware actually found some stuff! It LOOKS like the banner ads are gone (with AdBlock disabled) *knock on wood* but I'm still having the issues with both HotStartSearch and Text-Enhance, though.  And it looks like it took off something called SweetIM.

 

*sigh*  Well I guess Junkware at the very least shows that I'm not completely insane and making up these problems. (I'm ready to bang my head against the wall, I've been trying everything I know how to do for the last two days before I posted here.)



#6 Broni

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Posted 06 May 2013 - 12:25 PM

I'm still having the issues with both HotStartSearch and Text-Enhance

 

Which browser is affected?

By "text-enhance" do you mean seeing underlined words which give you a pop-up when hovered over that word?


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#7 edewolff

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Posted 06 May 2013 - 04:35 PM

 

I'm still having the issues with both HotStartSearch and Text-Enhance

 

Which browser is affected?

By "text-enhance" do you mean seeing underlined words which give you a pop-up when hovered over that word?

 

Yes, that's EXACTLY what I mean.

 

Both Chrome and IE are affected.

 

The HotStartSearch tentatively seems to have stopped coming up *knock on wood* after I rebooted after I ran all of those scans and diagnostics.



#8 Broni

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Posted 06 May 2013 - 04:54 PM

It's called "intellitxt".

You need to install some adblocker to get rid of it.

 

IE - Simple AdBlock: http://simple-adblock.com/

Chrome - AdBlock Plus: https://adblockplus.org/category/adblock-plus-chrome/

Firefox - AdBlock Plus: http://adblockplus.org/releases/adblock-plus-223-for-firefox-released


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#9 edewolff

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Posted 06 May 2013 - 06:26 PM

I'm afraid that the Ad Blockers aren't working.  The links are still there.  It's really quite annoying.  The thing is, it started two or three days ago at the exact same time as the other problems.  I know that SOME websites use it as a matter of course, but I generally avoid those.  These are, like, personal sites and stuff that have never had the intellitext before, it just sprung up using this computer overnight.



#10 Broni

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Posted 06 May 2013 - 06:34 PM

Reset Internet Explorer.
Go here: http://support.microsoft.com/kb/923737 and run "FixIt" procedure.
Make sure you follow ALL steps listed there.

See if it helps with IE.

We'll go from there.


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#11 edewolff

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Posted 06 May 2013 - 06:55 PM

That appears to be working.

 

I appreciate all the time you're taking to help me through this.

 

Oh, and now I'm getting the oddest message on Chrome saying Google Chrome can not display hotstartsearch.com.  Do you think blocking the website would work to keep it from trying to open?



#12 Broni

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Posted 06 May 2013 - 06:58 PM

Uninstall Chrome completely...

 

  1. Close all Chrome windows and tabs.
  2. Go to the Start menu > Control Panel. (Windows 8 users: Learn how to access the Control Panel)
  3. Click Programs and Features.
  4. Double-click Google Chrome.
  5. Click Uninstall from the confirmation dialog. Delete your user profile information, like your browser preferences, bookmarks, and history, by selecting the "Also delete your browsing data" checkbox.

Install fresh copy.


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#13 edewolff

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Posted 06 May 2013 - 07:14 PM

Everything SEEMS fine.

 

Thanks so much! You're a life saver. (Or at least a "very expensive bench fee I can't afford right now" saver.)



#14 Broni

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Posted 06 May 2013 - 07:46 PM

Your computer is clean p3879546.jpg

1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll remove all old restore points and create fresh, clean restore point.

Turn system restore off.
Restart computer.
Turn system restore back on.

If you don't know how to do it...
Windows XP: http://support.microsoft.com/kb/310405
Vista and Windows 7: http://www.howtogeek.com/howto/windows-vista/disable-system-restore-in-windows-vista/
Windows 8: http://www.bleepingcomputer.com/tutorials/windows-8-system-restore-guide/#disable

2. Make sure Windows Updates are current.

3. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

4. Check if your browser plugins are up to date.
Firefox - https://www.mozilla.org/en-US/plugincheck/
other browsers: https://browsercheck.qualys.com/ (click on "Launch a quick scan now" link)

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC) weekly.

8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

11. Read:
How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/

12. Except for MBAM and TFC, which are keepers you can simply delete all other tools we used as they don't install.


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