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Fake Adobe Player Install


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9 replies to this topic

#1 militaryball99

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Posted 05 May 2013 - 10:03 PM

Hi BC,

     I am running windows 8. I had an adobe upgrade pop up window come on my screen. I clicked to install it and every since then the windows continuously pops up as well as other ads. To make sure I wasn't being paranoid I went to the same pages on another computer but the ads were not there. I have noticed it is the same set of ads every time. One ad is the fake adobe upgrade and the other is a flip trying to kill a roach to win an IPAD 2. I notice this same issue in another post so I followed the same steps as in the other post but the problem still exists. I have used FSS, JRT, Rkill, Malwarebytes, anti-malware, adware cleaner, TDSS Killer, mini toolbox, eset online scanner, Temporary file cleaner and autorun, I have my logs available upon request. Any help will be greatly appreciated.

 



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#2 Guest_Francis Houle_*

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Posted 05 May 2013 - 10:27 PM

Which browsers are installed on the computer?
 
and
 
Which one is affected by this problem?

 



#3 militaryball99

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Posted 05 May 2013 - 10:42 PM

IE And Chrome Both



I definitely notice it more on the Internet Explorer as that is my main browser



#4 Guest_Francis Houle_*

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Posted 05 May 2013 - 10:43 PM

Did you try to reset IE and Chrome to factory/default settings?



#5 militaryball99

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Posted 05 May 2013 - 10:46 PM

Yes on both , I think I read that I another one of your post



#6 Guest_Francis Houle_*

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Posted 05 May 2013 - 10:53 PM

Ok then


Edited by Francis Houle, 05 May 2013 - 11:24 PM.


#7 Guest_Francis Houle_*

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Posted 05 May 2013 - 10:55 PM

Second, do this :

Go to Start ... Run and type in cmd
A dos Window will appear.
Type in the dos window: netsh winsock reset
Click on the enter key.

 

Third, 

Please click Start > Run, type inetcpl.cpl in the runbox and press enter.

Click the Connections tab and click the LAN settings option.
Verify if "Use a proxy..." is checked, if so, UNcheck it and click OK/OK to exit.

 

Fourth, 

 AdwCleaner

·         Please download AdwCleaner by Xplode onto your desktop.

·         Close all open programs and internet browsers.

·         Double click on adwcleaner.exe to run the tool.

·         Click on Delete.

·         Confirm each time with Ok.

·         Your computer will be rebooted automatically. A text file will open after the restart.

·         Please post the contents of that logfile with your next reply.

·         You can find the logfile at C:\AdwCleaner[S1].txt as well.

 

Fifth,

 

  • Hold down Control and click on this link to open EET OnlinScan in a new window.
  • Click the esetonlinebtn.png button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)

    esetsmartinstaller_enu.png

    • Click on to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Under scan settings, check "Scan Archives" and "Remove found threats"
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Copy and paste the information in your next reply. Note: If no malware was found you will not get a log.
  • Click the Back button.
  • Click the Finish button


#8 militaryball99

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Posted 05 May 2013 - 11:08 PM

I didn't see anything for windows 8



#9 Guest_Francis Houle_*

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Posted 06 May 2013 - 12:07 AM

Then skip the 1st step and do the following.



#10 militaryball99

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Posted 06 May 2013 - 12:12 AM

I figured it out. I ran it in compatibility mode. Here is my log:

 

# AdwCleaner v2.300 - Logfile created 05/06/2013 at 00:02:29
# Updated 28/04/2013 by Xplode
# Operating system : Windows 8  (64 bits)
# User : Miguel - MIGUEL
# Boot Mode : Normal
# Running from : C:\Users\Miguel\Desktop\adwcleaner.exe
# Option [Delete]

***** [Services] *****

***** [Files / Folders] *****

***** [Registry] *****

***** [Internet Browsers] *****

-\\ Internet Explorer v10.0.9200.16537

[OK] Registry is clean.

-\\ Google Chrome v26.0.1410.64

File : C:\Users\Miguel\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.






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