I purchased this laptop in January of this year, and have been having problems off and on since the beginning. I have been in contact with Asus, and we brought it into Best Buy a couple of times, but since the problem is intermittent, they were unable to see it in action. They suggested that I use the laptop on another network before bringing it in again, to see if it works then, but I have not been able to spend enough time on another network yet to really tell. Also, other laptops in the house function just fine on our network, so I doubt the problem lies in our network.
-the main problem is that I suddenly lose internet browsing capabilities (and/or it gets extremely slow), though my computer status says it is still connected to our router. This can happen as little as a couple times a week, or as much as every few minutes for days on end. It is currently happening every few minutes, as I disconnect and reconnect every time I lose internet, and it will work again for a few minutes
-our wireless router is an Asus, purchased late last year, and is pretty top of the line
-our modem speeds have been tested, and there is no problem there
-I have edited all the power-saving settings, to make sure the wireless adapter is running at maximum performance all the time
-occasionally the computer itself will get quite slow as well, when opening programs and windows, etc
-I have done scans for viruses and spyware
-I have run all computer updates, and driver updates
-I have changed our router address to something unique, and made sure we are using a channel that doesn't have other networks in the area on it
-I have tried various router settings changes, such as WPA/WPA2, etc.
We live in a condo building with many other signals around us constantly, and I'm wondering if maybe it is just a crappy wireless adapter having trouble with all the signals. For instance, the internet drops whenever I turn our baby monitor on, or use the microwave, and that does not happen with the other laptops in our house.
Any ideas? I want to try and eliminate as many possibilities as I can before going into Best Buy again, so that they might actually do something, if it is juts a crappy wireless card. On May 15th I will be spending the day in another house, and can see if the problems happen on their network.
Thank you for any suggestions you might be able to offer.