Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

BootBlock Emergency Recovery Mode


  • Please log in to reply
44 replies to this topic

#1 Jove

Jove

  • Members
  • 2,739 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Very South Jersey
  • Local time:05:48 AM

Posted 05 May 2013 - 07:27 AM

I defragmented and there were files that were not defragmented , . . I went to My Computer and properties for C drive

I clicked the tools to check disc , then the two boxes checked

 

It said that to perform further I need to restart

I clicked out and restarted manually, . . . when it restarts I get to black page at open

A disc read error has occurred, and instruct me to restart I need to

press centrl-Alt-Delete, . . .I have done this several times it does not restart but says the same thing over and over

 

I can enter the BIOS prior to that I did run COMBOFIX so I assume there is the recovery console,

but I am not sure of that I know nothing about it , . .

 

I can not enter SAFE MODE

 

I do not have a OS disc !  I can not enter safe mode, . .  I tried changing the boot order to HD -1

nothing works !

 

/////////////////////////////////////////////////////////////////

 

Then this

 

 

After pressing F-9 on boot try I have a Blue Screen message as follows;

 

BootBlock Emergency Recovery Mode

The System Flash ROM has been corrupted.

 

Please insert a ROMPaq diskette into drive A: and cycle the power on system. A RomPaq

diskette

 

I can use your help, . .  this stuff is Greek to me, . .


Edited by Jove, 05 May 2013 - 07:32 AM.

When you don't have to worry about your computer anymore, you can start
living again !

vrwqzc.gif
Success is a result, not a goal. . . . Flaubert


BC AdBot (Login to Remove)

 


#2 caperdog

caperdog

  • BC Advisor
  • 954 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Nova Scotia
  • Local time:05:48 AM

Posted 05 May 2013 - 01:20 PM

What model / make are we dealing with ? What OS was on the disk ? Are there files on the hard drive that neeed to be saved ?



#3 MrBruce1959

MrBruce1959

    My cat Oreo


  • BC Advisor
  • 6,377 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Norwich, Connecticut. in the USA
  • Local time:05:48 AM

Posted 05 May 2013 - 02:18 PM

Based on Jove's profile page we can assume this is the computer he is working with:
 
Operating System
Microsoft Windows XP
  • Antivirus Software
    AVG
  • Firewall
    COMODO
  • Computer
    Compaq 4403US
  • CPU
    Intel Celron
  • Motherboard
    07A8h
  • Ram
    256 MB
  • Storage
    C:Western Digital WDC 39GB + E: MAXTOR STM3160815A (149 GB, IDE)
  • Video Card
    Intel® 82815 Graphics Controller (4 MB)
  • Soundcard
    Audio Adapter Intel 82801BA ICH2 - AC'97 Audio Controller [B-5]
  • Power Supply
    CPU Type Intel Celeron-S, 1400 MHz (14 x 100)
  • Case
    Compaq Presario 4403US
C:Western Digital WDC 39GB
 
E: MAXTOR STM3160815A (149 GB, IDE)

You need to run a disk utility to determine if your hard drive is failing. It appears that your main boot up hard drive is the Western Digital hard drive. So let's try going to the link below.

http://support.wdc.com/product/download.asp?groupid=502&sid=2&lang=en 

Instructions:
 
NOTE: These instructions are written for a floppy diskette, if you do not have a floppy disk drive in your system, you can burn a bootable CDROM disk on another computer. You will have to configure your system to boot from your disk drive in your BIOS setup utility.


1.Download the dlgdiag_5_20.zip.
 
2.Extract the dlgdiag5.exe file and copy to a DOS bootable diskette.
 
3.Boot from this diskette. Make sure that your boot order in your Bios is set to boot from the floppy drive first.
 
4.At DOS prompt type dlgdiag5.exe to run the program.
 
5.You will see the following options:
 
A] SELECT DRIVE - Always choose this option first, as it determines which drive you will be working on.
 
B] QUICK TEST - This option tests your drive quickly for any major physical problems. (Please note: Although this option is safe and does not alter the data on your hard drive, Western Digital recommends that you have a current backup of your data).
 
C] EXTENDED TEST - This option checks your drive thoroughly and it can repair any correctable errors. (Please note: Although this option is safe and does not alter the data on your hard drive, some data loss may occur, depending on the errors found and the errors corrected. Western Digital recommends that you have a current backup of your data).
 
D] WRITE ZEROS TO DRIVE - DO NOT CHOOSE THIS OPTION THIS WILL PERMANENTLY DESTROY ALL YOUR DATA!!!!!

 
E] VIEW TEST RESULTS - You can see the results of the test you just performed
 
F] PRINT TEST RESULTS - Test results can be printed with this option. USB printers are not supported
 
G] LOG FILE OPEN/CLOSE - You can access the log file which is generated automatically
 
H] ENTER AND PRINT RMA INFORMATION - Information pertaining to each drive tested can be customized and printed with this option.
 
I] HELP - Brief descriptions of each option in addition to explanations of error codes are available in this option.
 
J] QUIT - Reboot your system once you have completed the selected tasks
 

Please choose option C above, run the long test.

This software does not apply to your MAXTOR hard drive, do not use this software to test your MAXTOR STM3160815A (149 GB, IDE) hard drive.

If you need to test drive E: you will need to go to this link below:

http://www.seagate.com/support/internal-hard-drives/consumer-electronics/ld25-series/seatools-dos-master/

Again, that is a DOS disk utility and is not meant to be ran within the Windows OS.

Both web sites have a utility that can be ran within Windows, however it appears you are not able to boot into windows and the DOS images can be booted to independently from Windows.

If your system experiences possible BIOS corruption, this issue can sometimes be resolved by a simple Clearing of the BIOS. This is done by changing a jumper setting that is located on the Main Board. Your computer's owners manual can explain where this is located and how to do it.

Hope this helps and that my instructions have been easy to follow, accurate and have been helpful to you.

Bruce.
Welcome to Bleeping Computer! :welcome:
New Members: Please click here for the Bleeping Computer Forum Board Rules
 
My Career Involves 37 Years as an Electronics Repair Technician, to Which I am Currently Retired From.

I Am Currently Using Windows 10 Home Edition.

As a Volunteer Staff Member of Bleeping Computer, the Help That I Proudly Provide Here To Our BC Forum Board Membership is Free of Charge. :wink:

#4 Jove

Jove
  • Topic Starter

  • Members
  • 2,739 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Very South Jersey
  • Local time:05:48 AM

Posted 05 May 2013 - 02:24 PM

Hello Caperdog,

 

The PC Desktop is a Compaq  Presario 4403 Series 4000

Windows XP Home SP3

There are files that need to be saved, . .most data is saved now that I thik about it at least to the current week, exception would be my Outlook Address book

 

 

Someone suggested in slaving it to another PC

Not sure how that will fix the problem, . .

 

I do have an external HD USB case but only a DELL Dimension 2350 Desk Top here


Edited by Jove, 05 May 2013 - 02:27 PM.

When you don't have to worry about your computer anymore, you can start
living again !

vrwqzc.gif
Success is a result, not a goal. . . . Flaubert


#5 MrBruce1959

MrBruce1959

    My cat Oreo


  • BC Advisor
  • 6,377 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Norwich, Connecticut. in the USA
  • Local time:05:48 AM

Posted 05 May 2013 - 02:33 PM

Jove please see post number 3 above.

Bruce.
Welcome to Bleeping Computer! :welcome:
New Members: Please click here for the Bleeping Computer Forum Board Rules
 
My Career Involves 37 Years as an Electronics Repair Technician, to Which I am Currently Retired From.

I Am Currently Using Windows 10 Home Edition.

As a Volunteer Staff Member of Bleeping Computer, the Help That I Proudly Provide Here To Our BC Forum Board Membership is Free of Charge. :wink:

#6 Jove

Jove
  • Topic Starter

  • Members
  • 2,739 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Very South Jersey
  • Local time:05:48 AM

Posted 05 May 2013 - 03:03 PM

Mr. Bruce 1959,

 

I have the FD loaded with the zipped file data, I am about to test that so I'll let you know, . .

 

Thank you Much


When you don't have to worry about your computer anymore, you can start
living again !

vrwqzc.gif
Success is a result, not a goal. . . . Flaubert


#7 Jove

Jove
  • Topic Starter

  • Members
  • 2,739 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Very South Jersey
  • Local time:05:48 AM

Posted 05 May 2013 - 03:22 PM

I have noticed in formatting the diskette it ask to create a DOS start-up disc, . .

 

would that be the right choice ?


When you don't have to worry about your computer anymore, you can start
living again !

vrwqzc.gif
Success is a result, not a goal. . . . Flaubert


#8 Jove

Jove
  • Topic Starter

  • Members
  • 2,739 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Very South Jersey
  • Local time:05:48 AM

Posted 05 May 2013 - 03:30 PM

I clicked Extract All to diskette

 

 

 

All I get is the same ;

A Disc read error occured

Press Ctrl+Alta+Delete to restart

 

I tried power off and back on  ?


Edited by Jove, 05 May 2013 - 03:32 PM.

When you don't have to worry about your computer anymore, you can start
living again !

vrwqzc.gif
Success is a result, not a goal. . . . Flaubert


#9 MrBruce1959

MrBruce1959

    My cat Oreo


  • BC Advisor
  • 6,377 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Norwich, Connecticut. in the USA
  • Local time:05:48 AM

Posted 05 May 2013 - 03:42 PM

Make sure you unzip the zip file and you should have a file called dlgdiag5.exe

All you have to do is create a DOS bootable disk, once you have done this, go to MY Computer and double click DRIVE A: Drag dlgdiag5.exe onto the disk, it will copy it to the diskette.

Restart your computer, go into the BIOS setup utility and look for BOOT Menu. Make sure FLOPPY drive is first in boot menu list. Save changes and exit.

Your system should boot from the floppy.

Type the following: dlgdiag5.exe Then press ENTER
 
Once the utility is loaded do the long test.
 
Bruce.

Edited by MrBruce1959, 05 May 2013 - 03:45 PM.

Welcome to Bleeping Computer! :welcome:
New Members: Please click here for the Bleeping Computer Forum Board Rules
 
My Career Involves 37 Years as an Electronics Repair Technician, to Which I am Currently Retired From.

I Am Currently Using Windows 10 Home Edition.

As a Volunteer Staff Member of Bleeping Computer, the Help That I Proudly Provide Here To Our BC Forum Board Membership is Free of Charge. :wink:

#10 Jove

Jove
  • Topic Starter

  • Members
  • 2,739 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Very South Jersey
  • Local time:05:48 AM

Posted 05 May 2013 - 03:46 PM

It has been loading to a file system FAT  ?

 

There aren't any options ?

 

And I believe that create DOS s-u disc was the wrong choice

 

in any case I did try the other and still the same


Edited by Jove, 05 May 2013 - 03:49 PM.

When you don't have to worry about your computer anymore, you can start
living again !

vrwqzc.gif
Success is a result, not a goal. . . . Flaubert


#11 Jove

Jove
  • Topic Starter

  • Members
  • 2,739 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Very South Jersey
  • Local time:05:48 AM

Posted 05 May 2013 - 03:53 PM

Bruce

the file name is

 

dlgdiag_5_20

 

let me recheck the situation


When you don't have to worry about your computer anymore, you can start
living again !

vrwqzc.gif
Success is a result, not a goal. . . . Flaubert


#12 Jove

Jove
  • Topic Starter

  • Members
  • 2,739 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Very South Jersey
  • Local time:05:48 AM

Posted 05 May 2013 - 04:01 PM

If I do as you say the zip file is sitting there within the contents of the DOS start-up data

 

I guess I may not have understood

I'm sure it will be ok to extract the file to the disck


When you don't have to worry about your computer anymore, you can start
living again !

vrwqzc.gif
Success is a result, not a goal. . . . Flaubert


#13 Jove

Jove
  • Topic Starter

  • Members
  • 2,739 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Very South Jersey
  • Local time:05:48 AM

Posted 05 May 2013 - 04:05 PM

I  am getting non system disk or disc error

replace and strike any key

 

however when I went back I deactivated the CD and The HD boot from order just leaving the A drive boot as first

 

going back and activating the post option with A drive firstI get the same as old a disc read error


Edited by Jove, 05 May 2013 - 04:08 PM.

When you don't have to worry about your computer anymore, you can start
living again !

vrwqzc.gif
Success is a result, not a goal. . . . Flaubert


#14 Jove

Jove
  • Topic Starter

  • Members
  • 2,739 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Very South Jersey
  • Local time:05:48 AM

Posted 05 May 2013 - 04:43 PM

Can I take out the HD and put it into an external disc case and plug it into the DELL ?

 

To retrieve files (not OS files) , . . .  what about Outlook express.


Edited by Jove, 05 May 2013 - 06:02 PM.

When you don't have to worry about your computer anymore, you can start
living again !

vrwqzc.gif
Success is a result, not a goal. . . . Flaubert


#15 MrBruce1959

MrBruce1959

    My cat Oreo


  • BC Advisor
  • 6,377 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Norwich, Connecticut. in the USA
  • Local time:05:48 AM

Posted 05 May 2013 - 06:50 PM

Sorry for the delay. I had a Java Exploit and HTML Redirect virus I had to remove from my system, good old spell check does not check for incorrectly spelled URLs unfortunately. LOL! All is good though.
 
You were correct when you said I have noticed in formatting the diskette it ask to create a DOS start-up disc That is correct, choose create a DOS startup disc.

This adds the necessary files to make the disc bootable.

Once this is done, go to MY Computer and locate drive A:  right click and choose Explore once you can see the files on the floppy disc, look for the file dlgdiag_5_20 drag this file onto your floppy disc. It should now appear as one of the files on the disk.
 
If you did this right, and your floppy drive is configured as the first boot device in your computer's BIOS setup utility, it should boot up with an A: prompt at this point you type dlgdiag_5_20 the program should load.

 

The reason why you are getting a non system disc error is because the disk is not configured correctly as a boot disk should be.

 

You can also follow these instructions below from our web site to create a boot disk:

 

http://www.bleepingcomputer.com/tutorials/create-floppy-boot-disk-in-windows/

 

Now if you simply wish to save files off of this hard drive, you can do that just as you stated above, using it as a slave drive or connected through an external hard drive enclosure.

 

Your Outlook Express Address Book is located in this directory: C:/documents and settings/*****/application data/microsoft/address book  The ***** would be whatever user name you were using.

 

If for any reason you can not locate it, try searching for *.* .WAB  Thats a period and WAB

 

The .wab file is where your address book is stored.
 

Bruce.

  
 


Edited by MrBruce1959, 05 May 2013 - 07:37 PM.

Welcome to Bleeping Computer! :welcome:
New Members: Please click here for the Bleeping Computer Forum Board Rules
 
My Career Involves 37 Years as an Electronics Repair Technician, to Which I am Currently Retired From.

I Am Currently Using Windows 10 Home Edition.

As a Volunteer Staff Member of Bleeping Computer, the Help That I Proudly Provide Here To Our BC Forum Board Membership is Free of Charge. :wink:




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users