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Can ping sites but cannot use IE or Firefox to access them.


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26 replies to this topic

#1 sarobben

sarobben

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  • Local time:10:01 AM

Posted 04 May 2013 - 04:39 PM

Malwarebites log.

 

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2013.04.04.07

Windows 7 Service Pack 1 x64 NTFS (Safe Mode/Networking)
Internet Explorer 9.0.8112.16421
Taylor :: TAYLOR-HP [administrator]

5/4/2013 1:54:18 AM
mbam-log-2013-05-04 (01-54-18).txt

Scan type: Full scan (C:\|D:\|)
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 443338
Time elapsed: 1 hour(s), 1 minute(s), 5 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 12
HKLM\SOFTWARE\Google\Chrome\Extensions\mpfapcdfbbledbojijcbcclmlieaoogk (PUP.GamesPlayLab) -> No action taken.
HKCR\CLSID\{4a0c8953-9d4e-4790-b732-2b9fc9ebce05} (PUP.PinPhotoZoom) -> Quarantined and deleted successfully.
HKCR\TypeLib\{3A520357-BA99-4C9B-BEDF-12E3E46DDF14} (PUP.PinPhotoZoom) -> Quarantined and deleted successfully.
HKCR\Interface\{C9AE652B-8C99-4AC2-B556-8B501182874E} (PUP.PinPhotoZoom) -> Quarantined and deleted successfully.
HKCR\SuggestMeYes.SuggestMeYesBHO.1 (PUP.PinPhotoZoom) -> Quarantined and deleted successfully.
HKCR\SuggestMeYes.SuggestMeYesBHO (PUP.PinPhotoZoom) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{4A0C8953-9D4E-4790-B732-2B9FC9EBCE05} (PUP.PinPhotoZoom) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{4A0C8953-9D4E-4790-B732-2B9FC9EBCE05} (PUP.PinPhotoZoom) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{4A0C8953-9D4E-4790-B732-2B9FC9EBCE05} (PUP.PinPhotoZoom) -> Quarantined and deleted successfully.
HKCR\Interface\{77777777-7777-7777-7777-770077227758} (Adware.GamePlayLab) -> Quarantined and deleted successfully.
HKCR\TypeLib\{44444444-4444-4444-4444-440044224458} (Adware.GamePlayLab) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\mpfapcdfbbledbojijcbcclmlieaoogk (PUP.GamesPlayLab) -> Quarantined and deleted successfully.

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 2
C:\Users\Taylor\AppData\Roaming\PinPhotoZoom\AutocompletePro.dll (PUP.PinPhotoZoom) -> Quarantined and deleted successfully.
C:\Users\Taylor\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\0A102BXM\Update[1].exe (Adware.IBryte) -> Quarantined and deleted successfully.

(end)
 

 



BC AdBot (Login to Remove)

 


#2 Guest_Francis Houle_*

Guest_Francis Houle_*

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Posted 04 May 2013 - 05:58 PM

Security Check

§  Download Security Check from here or here and save it to your Desktop.

§  Double-click on SecurityCheck.exe

§  Follow the on-screen instructions.

§  Notepad document should open automatically called checkup.txt.

§  Please post the content of that document.

 

Farbar Service Scanner

§  Download Farbar Service Scanner.

§  Run it on the computer.

§  Make sure the following options are checked:

o    Internet Services

o    Windows Firewall

o    System Restore

o    Security Center/Action Center

o    Windows Update

o    Windows Defender

o    Other Services

§  Press "Scan".

§  It will create a log (FSS.txt) in the same directory where you run the tool.

§  Please copy and paste the log to your reply.

 

MiniToolBox

§  Download MiniToolBox

§  Run it on the computer.

§  Checkmark following boxes:

§  Report IE Proxy Settings

§  Report FF Proxy Settings

§  List content of Hosts

§  List IP configuration

§  List Winsock Entries

§  List last 10 Event Viewer log

§  List Installed Programs

§  List Devices (do NOT change any settings here)

§  List Users, Partitions and Memory size

§  Click Go and post the result.

 

Malwarebytes’ Anti-Malware

§  Download Malwarebytes' Anti-Malware https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

§  Double-click mbam-setup.exe and follow the prompts to install the program.

§  At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.

§  If an update is found, it will download and install the latest version.

§  Once the program has loaded, select Perform quick scan, then click Scan.

§  When the scan is complete, click OK, then Show Results to view the results.

§  Be sure that everything is checked, and click Remove Selected.

§  When completed, a log will open in Notepad.

§  Post the log back here.

§  Be sure to restart the computer.

§  The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

 

Malwarebytes’ Anti-Rootkit

§  Download Malwarebytes Anti-Rootkit from HERE to your Desktop.

§  Unzip downloaded file.

§  Open the folder where the contents were unzipped and run mbar.exe

§  Follow the instructions in the wizard to update and allow the program to scan your computer for threats.

§  DO NOT click on the Cleanup button. Simply exit the program.

§  When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt

 

 AdwCleaner

·         Please download AdwCleaner by Xplode onto your desktop.

·         Close all open programs and internet browsers.

·         Double click on adwcleaner.exe to run the tool.

·         Click on Delete.

·         Confirm each time with Ok.

·         Your computer will be rebooted automatically. A text file will open after the restart.

·         Please post the contents of that logfile with your next reply.

·         You can find the logfile at C:\AdwCleaner[S1].txt as well.

Junkware Removal Tool

§  Please download Junkware Removal Tool to your desktop.

§  Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".

§  The tool will open and start scanning your system.

§  Please be patient as this can take a while to complete depending on your system's specifications.

§  On completion, a log (JRT.txt) is saved to your desktop and will automatically open.

§  Post the contents of JRT.txt into your next message.

 

Temp File Cleaner

§  Download Temp File Cleaner (TFC) Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe

§  Double click on TFC.exe to run the program.

§  Click on Start button to begin cleaning process.

§  TFC will close all running programs, and it may ask you to restart computer.

§  NOTE. If it freezes in normal mode run it from safe mode. Be patient

 

Reset browsers

 

How to restore Google Chrome:
1. Close the Google Chrome browser, if it is running.
2. Go to Start menu, search for Run and open it. Or find it out from the Start menu, All programs, Accessories.
3. Type the following line according to the OS in the run box.

%LOCALAPPDATA%\Google\Chrome\User Data\ (in Windows 8/7/Vista)
%USERPROFILE%\Local Settings\Application Data\Google\Chrome\User Data\ (in Windows Xp). And hit Enter.

4. There is a folder named Default and this folder contains all the current settings.

5. Rename the Default folder to Default.old.

6. Now lunch the Google Chrome.

See, all the original settings are restored. A new folder "Default" will be created and it will hold all settings for now.

 

How to restore Internet Explorer in Windows 8:

1.     Swipe in from the right edge of the screen (if you're using a mouse, point to the upper-right corner of the screen and move the mouse pointer down), and then tap or click Search. Enter Internet options in the search box, and then tap or click Settings.

 

2.     In the search results, tap or click Internet Options. Tap or click the Advanced tab and then tap or click Reset… 
Note:
 Select the Delete personal settings check box if you would also like to remove browsing history, search providers, Accelerators, home pages, Tracking Protection, and ActiveX Filtering data. 

 

3.     In the Reset Internet Explorer Settings window tap or click Reset 
Note: 
To delete all personal settings,tap or click the checkbox for Delete personal settings.

 

4.     Close and then restart Internet Explorer for the changes to take effect.

 

How to restore Internet Explorer in Windows XP, Vista or 7:

1.     Exit all programs, including Internet Explorer.

 

2.     If you use Windows XP, click Start, and then click Run. Type the following command in the Open box, and then press Enter: inetcpl.cpl

If you use Windows 7 or Windows Vista, click Start

Type the following command in the Search box, and then press Enter: inetcpl.cpl

The Internet Options dialog box appears.

 

3.     Click the Advanced tab.

 

4.     Under Reset Internet Explorer settings, click Reset. Then click Reset again.
Click to select the Delete personal settings check box if you also want to remove browsing history, search providers, Accelerators, home pages, Tracking Protection, and ActiveX Filtering data.

 

5.     When Internet Explorer finishes resetting the settings, click Close in the Reset Internet Explorer Settings dialog box.

 

6.     Start Internet Explorer again.

 

How to restore Firefox:

1. At the top of the Firefox window, click the Firefox button, go over to the Help sub-menu
and select Troubleshooting Information.

2. Click the Reset Firefox button in the upper-right corner of the Troubleshooting Information page.

3. To continue, click Reset Firefox in the confirmation window that opens.

4. Firefox will close and be reset. When it's done, a window will list the information that was imported. Click Finish and Firefox will open.

 

Please do the following :

§  Update Internet Explorer, Mozilla Firefox and Google Chrome

§  Update Java

§  Update Adobe Flash, Shockwave, Air and Reader

§  Update Windows

 

NOTE 1. Make sure all logs are pasted not attached.

NOTE 2. You must have only ONE antivirus on the computer. I recommend a paid antivirus like Norton 360, Kaspersky Pure or Malwarebytes Pro or a free antivirus like Avast, AVG or Microsoft Security Essentials



#3 sarobben

sarobben
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  • Members
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Posted 04 May 2013 - 08:50 PM

Here are all the file logs.

 

 

 

 

Security Check

 

 

 Results of screen317's Security Check version 0.99.63  
 Windows 7 Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 9  
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled!  
avast! Antivirus                
Microsoft Security Essentials   
Norton Internet Security        
 Antivirus up to date!  (On Access scanning disabled!)
`````````Anti-malware/Other Utilities Check:`````````
 Malwarebytes Anti-Malware version 1.75.0.1300  
 Java™ 6 Update 20  
 Java version out of Date!
 Adobe Flash Player 11.6.602.180  
 Adobe Reader 9 Adobe Reader out of Date!
 Mozilla Firefox (20.0.1)
````````Process Check: objlist.exe by Laurent````````  
 Norton ccSvcHst.exe
 Microsoft Security Essentials MSMpEng.exe
 Microsoft Security Essentials msseces.exe
 Symantec Norton Online Backup NOBuAgent.exe  
 Alwil Software Avast5 AvastSvc.exe  
 Alwil Software Avast5 AvastUI.exe  
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 0%
````````````````````End of Log``````````````````````

 

 

 

Farbar Service Scanner

 

Farbar Service Scanner Version: 14-04-2013
Ran by Taylor (administrator) on 04-05-2013 at 18:47:14
Running from "F:\"
Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Attempt to access Yahoo IP returned error. Yahoo IP is offline
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============

Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.


Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1


Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\ipnathlp.dll => MD5 is legit
C:\Windows\System32\iphlpsvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit


**** End of log ****

 

 

MiniToolBox

 

MiniToolBox by Farbar  Version:21-04-2013
Ran by Taylor (administrator) on 04-05-2013 at 18:50:35
Running from "F:\"
Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

"network.proxy.backup.ftp", ""
"network.proxy.backup.ftp_port", 0
"network.proxy.backup.socks", ""
"network.proxy.backup.socks_port", 0
"network.proxy.backup.ssl", ""
"network.proxy.backup.ssl_port", 0
"network.proxy.ftp", "127.0.01:8580"
"network.proxy.http", "127.0.01:8580"
"network.proxy.share_proxy_settings", true
"network.proxy.socks", "127.0.01:8580"
"network.proxy.ssl", "127.0.01:8580"
"network.proxy.type", 4
========================= Hosts content: =================================



========================= IP Configuration: ================================

Qualcomm Atheros AR9285 802.11b/g/n WiFi Adapter = Wireless Network Connection (Connected)
Realtek PCIe FE Family Controller = Local Area Connection (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

   Host Name . . . . . . . . . . . . : Taylor-HP
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Broadcast
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : kc.rr.com

Wireless LAN adapter Wireless Network Connection 2:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
   Physical Address. . . . . . . . . : 2E-0F-6E-1A-D7-1F
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

   Connection-specific DNS Suffix  . : kc.rr.com
   Description . . . . . . . . . . . : Qualcomm Atheros AR9285 802.11b/g/n WiFi Adapter
   Physical Address. . . . . . . . . : 4C-0F-6E-1A-D7-1F
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::3426:9e28:c825:a50f%26(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.1.116(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Saturday, May 04, 2013 3:38:41 PM
   Lease Expires . . . . . . . . . . : Sunday, May 05, 2013 6:43:20 PM
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 541855598
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-14-43-32-61-60-EB-69-41-AB-3C
   DNS Servers . . . . . . . . . . . : 209.18.47.61
                                       209.18.47.62
   NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : kc.rr.com
   Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
   Physical Address. . . . . . . . . : 60-EB-69-41-AB-3C
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter 6TO4 Adapter:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft 6to4 Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 20:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:483:1432:3f57:fe8b(Preferred)
   Link-local IPv6 Address . . . . . : fe80::483:1432:3f57:fe8b%24(Preferred)
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.kc.rr.com:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : kc.rr.com
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{3E2F34E9-5F54-48B1-89BA-B9DC2B3F3DFD}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  UnKnown
Address:  209.18.47.61

Ping request could not find host google.com. Please check the name and try again.
Server:  UnKnown
Address:  209.18.47.61

Ping request could not find host yahoo.com. Please check the name and try again.

Pinging  with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for D_ñ__˜˜˜,o,:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 28...2e 0f 6e 1a d7 1f ......Microsoft Virtual WiFi Miniport Adapter
 26...4c 0f 6e 1a d7 1f ......Qualcomm Atheros AR9285 802.11b/g/n WiFi Adapter
 10...60 eb 69 41 ab 3c ......Realtek PCIe FE Family Controller
  1...........................Software Loopback Interface 1
 11...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter
 24...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
 27...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 41...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1    192.168.1.116     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link     192.168.1.116    281
    192.168.1.116  255.255.255.255         On-link     192.168.1.116    281
    192.168.1.255  255.255.255.255         On-link     192.168.1.116    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link     192.168.1.116    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link     192.168.1.116    281
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 24     58 ::/0                     On-link
  1    306 ::1/128                  On-link
 24     58 2001::/32                On-link
 24    306 2001:0:4137:9e76:483:1432:3f57:fe8b/128
                                    On-link
 26    281 fe80::/64                On-link
 24    306 fe80::/64                On-link
 24    306 fe80::483:1432:3f57:fe8b/128
                                    On-link
 26    281 fe80::3426:9e28:c825:a50f/128
                                    On-link
  1    306 ff00::/8                 On-link
 24    306 ff00::/8                 On-link
 26    281 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [134528] (Microsoft Corporation)
Catalog5 06 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [134528] (Microsoft Corporation)
Catalog5 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 08 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog9 01 C:\Windows\system32\Sendori.dll [File not found] ()
Catalog9 02 C:\Windows\system32\Sendori.dll [File not found] ()
Catalog9 03 C:\Windows\system32\Sendori.dll [File not found] ()
Catalog9 04 C:\Windows\system32\Sendori.dll [File not found] ()
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 12 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 13 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 14 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\Sendori.dll [File not found] ()
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [168304] (Microsoft Corporation)
x64-Catalog5 06 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [168304] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog5 08 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (05/04/2013 06:47:30 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: The performance counter name string value in the registry is not formatted correctly. The malformed string is . The first DWORD in the Data section contains the index value to the malformed string while the second and third DWORDs in the Data section contain the last valid index values.

Error: (05/04/2013 04:32:55 PM) (Source: Application Error) (User: )
Description: Faulting application name: SMessaging.exe, version: 5.0.2.34, time stamp: 0x4f7c54ea
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18015, time stamp: 0x50b83c8a
Exception code: 0xe0434f4d
Fault offset: 0x0000c41f
Faulting process id: 0x%9
Faulting application start time: 0xSMessaging.exe0
Faulting application path: SMessaging.exe1
Faulting module path: SMessaging.exe2
Report Id: SMessaging.exe3

Error: (05/04/2013 04:27:28 PM) (Source: Application Error) (User: )
Description: Faulting application name: SMessaging.exe, version: 5.0.2.34, time stamp: 0x4f7c54ea
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18015, time stamp: 0x50b83c8a
Exception code: 0xe0434f4d
Fault offset: 0x0000c41f
Faulting process id: 0x%9
Faulting application start time: 0xSMessaging.exe0
Faulting application path: SMessaging.exe1
Faulting module path: SMessaging.exe2
Report Id: SMessaging.exe3

Error: (05/04/2013 03:39:35 PM) (Source: Application Error) (User: )
Description: Faulting application name: SMessaging.exe, version: 5.0.2.34, time stamp: 0x4f7c54ea
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18015, time stamp: 0x50b83c8a
Exception code: 0xe0434f4d
Fault offset: 0x0000c41f
Faulting process id: 0x%9
Faulting application start time: 0xSMessaging.exe0
Faulting application path: SMessaging.exe1
Faulting module path: SMessaging.exe2
Report Id: SMessaging.exe3

Error: (05/04/2013 03:11:14 PM) (Source: Application Error) (User: )
Description: Faulting application name: SMessaging.exe, version: 5.0.2.34, time stamp: 0x4f7c54ea
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18015, time stamp: 0x50b83c8a
Exception code: 0xe0434f4d
Fault offset: 0x0000c41f
Faulting process id: 0x%9
Faulting application start time: 0xSMessaging.exe0
Faulting application path: SMessaging.exe1
Faulting module path: SMessaging.exe2
Report Id: SMessaging.exe3

Error: (05/04/2013 02:56:55 PM) (Source: CVHSVC) (User: )
Description: Information only.
(Patch task for {90140011-0066-0409-0000-0000000FF1CE}): DownloadLatest Failed: There are currently no active network connections. Background Intelligent Transfer Service (BITS) will try again when an adapter is connected.

Error: (05/04/2013 02:47:25 PM) (Source: Application Error) (User: )
Description: Faulting application name: SMessaging.exe, version: 5.0.2.34, time stamp: 0x4f7c54ea
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18015, time stamp: 0x50b83c8a
Exception code: 0xe0434f4d
Fault offset: 0x0000c41f
Faulting process id: 0x%9
Faulting application start time: 0xSMessaging.exe0
Faulting application path: SMessaging.exe1
Faulting module path: SMessaging.exe2
Report Id: SMessaging.exe3

Error: (05/04/2013 02:16:06 PM) (Source: Application Error) (User: )
Description: Faulting application name: SMessaging.exe, version: 5.0.2.34, time stamp: 0x4f7c54ea
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18015, time stamp: 0x50b83c8a
Exception code: 0xe0434f4d
Fault offset: 0x0000c41f
Faulting process id: 0x%9
Faulting application start time: 0xSMessaging.exe0
Faulting application path: SMessaging.exe1
Faulting module path: SMessaging.exe2
Report Id: SMessaging.exe3

Error: (05/04/2013 01:54:34 PM) (Source: RasClient) (User: )
Description: CoId={190B99B8-D55A-4F96-BF08-D6BCC677B3B7}: The user Taylor-HP\Taylor dialed a connection named Broadband Connection which has failed. The error code returned on failure is 651.

Error: (05/04/2013 01:45:19 PM) (Source: Application Error) (User: )
Description: Faulting application name: SMessaging.exe, version: 5.0.2.34, time stamp: 0x4f7c54ea
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18015, time stamp: 0x50b83c8a
Exception code: 0xe0434f4d
Fault offset: 0x0000c41f
Faulting process id: 0x%9
Faulting application start time: 0xSMessaging.exe0
Faulting application path: SMessaging.exe1
Faulting module path: SMessaging.exe2
Report Id: SMessaging.exe3


System errors:
=============
Error: (05/04/2013 04:07:11 PM) (Source: BROWSER) (User: )
Description: The browser service has failed to retrieve the backup list too many times on transport \Device\NetBT_Tcpip_{264B831D-7245-4D7B-B19B-0631489A39E1}.
The backup browser is stopping.

Error: (05/04/2013 02:52:55 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the HPWMISVC service.

Error: (05/04/2013 02:34:00 PM) (Source: DCOM) (User: )
Description: 1084WSearch{9E175B6D-F52A-11D8-B9A5-505054503030}

Error: (05/04/2013 02:34:00 PM) (Source: DCOM) (User: )
Description: 1084WSearch{7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}

Error: (05/04/2013 02:33:47 PM) (Source: DCOM) (User: )
Description: 1084EventSystem{1BE1F766-5536-11D1-B726-00C04FB926AF}

Error: (05/04/2013 02:33:39 PM) (Source: DCOM) (User: )
Description: 1084ShellHWDetection{DD522ACC-F821-461A-A407-50B198B896DC}

Error: (05/04/2013 02:33:29 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
aswSP
aswTdi
BHDrvx64
discache
eeCtrl
IDSVia64
MpFilter
spldr
SRTSPX
SymIRON
SymNetS
Wanarpv6

Error: (05/04/2013 02:33:29 PM) (Source: Service Control Manager) (User: )
Description: The Client Virtualization Handler service depends on the Application Virtualization Client service which failed to start because of the following error:
%%1068

Error: (05/04/2013 01:19:25 PM) (Source: BROWSER) (User: )
Description: The browser service has failed to retrieve the backup list too many times on transport \Device\NetBT_Tcpip_{F7142E28-05A2-4C2C-B51E-7FB5AD319064}.
The backup browser is stopping.

Error: (05/04/2013 01:13:11 PM) (Source: BROWSER) (User: )
Description: The browser service has failed to retrieve the backup list too many times on transport \Device\NetBT_Tcpip_{F7142E28-05A2-4C2C-B51E-7FB5AD319064}.
The backup browser is stopping.


Microsoft Office Sessions:
=========================
Error: (05/04/2013 06:47:30 PM) (Source: Microsoft-Windows-LoadPerf)(User: NT AUTHORITY)
Description: 16000000009833000099330000600B0000

Error: (05/04/2013 04:32:55 PM) (Source: Application Error)(User: )
Description: SMessaging.exe5.0.2.344f7c54eaKERNELBASE.dll6.1.7601.1801550b83c8ae0434f4d0000c41f

Error: (05/04/2013 04:27:28 PM) (Source: Application Error)(User: )
Description: SMessaging.exe5.0.2.344f7c54eaKERNELBASE.dll6.1.7601.1801550b83c8ae0434f4d0000c41f

Error: (05/04/2013 03:39:35 PM) (Source: Application Error)(User: )
Description: SMessaging.exe5.0.2.344f7c54eaKERNELBASE.dll6.1.7601.1801550b83c8ae0434f4d0000c41f

Error: (05/04/2013 03:11:14 PM) (Source: Application Error)(User: )
Description: SMessaging.exe5.0.2.344f7c54eaKERNELBASE.dll6.1.7601.1801550b83c8ae0434f4d0000c41f

Error: (05/04/2013 02:56:55 PM) (Source: CVHSVC)(User: )
Description: (Patch task for {90140011-0066-0409-0000-0000000FF1CE}): DownloadLatest Failed: There are currently no active network connections. Background Intelligent Transfer Service (BITS) will try again when an adapter is connected.

Error: (05/04/2013 02:47:25 PM) (Source: Application Error)(User: )
Description: SMessaging.exe5.0.2.344f7c54eaKERNELBASE.dll6.1.7601.1801550b83c8ae0434f4d0000c41f

Error: (05/04/2013 02:16:06 PM) (Source: Application Error)(User: )
Description: SMessaging.exe5.0.2.344f7c54eaKERNELBASE.dll6.1.7601.1801550b83c8ae0434f4d0000c41f

Error: (05/04/2013 01:54:34 PM) (Source: RasClient)(User: )
Description: {190B99B8-D55A-4F96-BF08-D6BCC677B3B7}Taylor-HP\TaylorBroadband Connection651

Error: (05/04/2013 01:45:19 PM) (Source: Application Error)(User: )
Description: SMessaging.exe5.0.2.344f7c54eaKERNELBASE.dll6.1.7601.1801550b83c8ae0434f4d0000c41f


CodeIntegrity Errors:
===================================
  Date: 2012-11-27 09:34:57.113
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\atiu9p64.dll because the set of per-page image hashes could not be found on the system.

  Date: 2012-11-27 09:34:56.798
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\atiu9p64.dll because the set of per-page image hashes could not be found on the system.

  Date: 2012-11-27 00:52:02.812
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\atiu9p64.dll because the set of per-page image hashes could not be found on the system.

  Date: 2012-11-27 00:52:02.492
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\atiu9p64.dll because the set of per-page image hashes could not be found on the system.

  Date: 2012-11-27 00:49:56.312
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\atiu9p64.dll because the set of per-page image hashes could not be found on the system.

  Date: 2012-11-27 00:49:56.092
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\atiu9p64.dll because the set of per-page image hashes could not be found on the system.

  Date: 2012-11-27 00:49:08.116
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\atiu9p64.dll because the set of per-page image hashes could not be found on the system.

  Date: 2012-11-27 00:49:07.918
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\atiu9p64.dll because the set of per-page image hashes could not be found on the system.

  Date: 2012-11-27 00:48:47.396
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\atiu9p64.dll because the set of per-page image hashes could not be found on the system.

  Date: 2012-11-27 00:48:47.184
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\atiu9p64.dll because the set of per-page image hashes could not be found on the system.


=========================== Installed Programs ============================

7-Zip 9.20
Acrobat.com (Version: 1.6.65)
Adobe AIR (Version: 1.5.0.7220)
Adobe Flash Player 11 ActiveX (Version: 11.6.602.180)
Adobe Flash Player 11 Plugin (Version: 11.6.602.180)
Adobe Reader 9.3 MUI (Version: 9.3.0)
Adobe Shockwave Player 11.5 (Version: 11.5.7.609)
Amazon MP3 Downloader 1.0.17 (Version: 1.0.17)
AMD USB Filter Driver (Version: 1.0.15.94)
Apple Application Support (Version: 2.2.2)
Apple Mobile Device Support (Version: 6.0.0.59)
Apple Software Update (Version: 2.1.3.127)
Atheros Driver Installation Program (Version: 9.2)
ATI Catalyst Install Manager (Version: 3.0.765.0)
avast! Free Antivirus (Version: 5.0.677.0)
Bejeweled 2 Deluxe (Version: 2.2.0.95)
Bing Bar (Version: 5.0.1438.0)
Bing Bar Platform (Version: 5.0.1438.0)
Blackhawk Striker 2 (Version: 2.2.0.95)
Bucksbee Loyalty Plugin - W3i
Build-a-lot 2 (Version: 2.2.0.95)
CANON iMAGE GATEWAY Task for ZoomBrowser EX (Version: 1.7.2.11)
Canon Internet Library for ZoomBrowser EX (Version: 1.6.3.9)
Canon MOV Decoder (Version: 1.5.0.7)
Canon MOV Encoder (Version: 1.3.1.3)
Canon MovieEdit Task for ZoomBrowser EX (Version: 3.4.1.9)
Canon Utilities Digital Photo Professional 3.8 (Version: 3.8.1.0)
Canon Utilities EOS Utility (Version: 2.8.1.0)
Canon Utilities PhotoStitch (Version: 3.1.22.46)
Canon Utilities Picture Style Editor (Version: 1.7.0.0)
Canon Utilities WFT Utility (Version: 3.5.1.1)
Canon Utilities ZoomBrowser EX (Version: 6.5.1.15)
Canon ZoomBrowser EX Memory Card Utility (Version: 1.3.0.4)
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center Core Implementation (Version: 2010.0617.855.14122)
Catalyst Control Center Graphics Full Existing (Version: 2010.0617.855.14122)
Catalyst Control Center Graphics Full New (Version: 2010.0617.855.14122)
Catalyst Control Center Graphics Light (Version: 2010.0617.855.14122)
Catalyst Control Center Graphics Previews Common (Version: 2010.0617.855.14122)
Catalyst Control Center Graphics Previews Vista (Version: 2010.0617.855.14122)
Catalyst Control Center InstallProxy (Version: 2010.0617.855.14122)
Catalyst Control Center Localization All (Version: 2010.0617.855.14122)
CCC Help Chinese Standard (Version: 2010.0617.0854.14122)
CCC Help Chinese Traditional (Version: 2010.0617.0854.14122)
CCC Help Czech (Version: 2010.0617.0854.14122)
CCC Help Danish (Version: 2010.0617.0854.14122)
CCC Help Dutch (Version: 2010.0617.0854.14122)
CCC Help English (Version: 2010.0617.0854.14122)
CCC Help Finnish (Version: 2010.0617.0854.14122)
CCC Help French (Version: 2010.0617.0854.14122)
CCC Help German (Version: 2010.0617.0854.14122)
CCC Help Greek (Version: 2010.0617.0854.14122)
CCC Help Hungarian (Version: 2010.0617.0854.14122)
CCC Help Italian (Version: 2010.0617.0854.14122)
CCC Help Japanese (Version: 2010.0617.0854.14122)
CCC Help Korean (Version: 2010.0617.0854.14122)
CCC Help Norwegian (Version: 2010.0617.0854.14122)
CCC Help Polish (Version: 2010.0617.0854.14122)
CCC Help Portuguese (Version: 2010.0617.0854.14122)
CCC Help Russian (Version: 2010.0617.0854.14122)
CCC Help Spanish (Version: 2010.0617.0854.14122)
CCC Help Swedish (Version: 2010.0617.0854.14122)
CCC Help Thai (Version: 2010.0617.0854.14122)
CCC Help Turkish (Version: 2010.0617.0854.14122)
ccc-core-static (Version: 2010.0617.855.14122)
ccc-utility64 (Version: 2010.0617.855.14122)
CCleaner (Version: 4.01)
Chuzzle Deluxe (Version: 2.2.0.95)
CinemaNow Media Manager (Version: 1.9.1.105)
Cisco EAP-FAST Module (Version: 2.2.14)
Cisco LEAP Module (Version: 1.0.19)
Cisco PEAP Module (Version: 1.1.6)
CyberLink DVD Suite (Version: 7.0.3003)
CyberLink MediaShow (Version: 5.0.1616)
CyberLink PowerDVD 9 (Version: 9.0.1.4217)
CyberLink YouCam (Version: 3.0.2511)
DefaultTab (Version: 1.2.8.0)
Diner Dash 2 Restaurant Rescue (Version: 2.2.0.95)
Dora's Carnival Adventure (Version: 2.2.0.95)
Energy Star Digital Logo (Version: 1.0.1)
Escape Rosecliff Island (Version: 2.2.0.95)
ESU for Microsoft Windows 7 (Version: 1.0.0)
FATE (Version: 2.2.0.95)
File Opener Pro
Final Drive Nitro (Version: 2.2.0.95)
Flash Player Pro V5.4
FrostWire 4.21.3 (Version: 4.21.3.0)
FrostWire 5.5.5 (Version: 5.5.5.0)
GamesBar (W) (Version: 3.2.0.36)
Heroes of Hellas 2 - Olympia (Version: 2.2.0.95)
Hewlett-Packard ACLM.NET v1.2.1.1 (Version: 1.00.0000)
HiJackThis (Version: 1.0.0)
HP Advisor (Version: 3.4.10262.3295)
HP Customer Experience Enhancements (Version: 6.0.1.7)
HP Documentation (Version: 1.1.1.0)
HP Game Console
HP Games (Version: 1.0.1.3)
HP MediaSmart CinemaNow 2.0 (Version: 2.0)
HP Photo Creations (Version: 1.0.0.3611)
HP Power Manager (Version: 1.0.3)
HP Quick Launch (Version: 2.3.6)
HP Setup (Version: 8.1.4186.3400)
HP Software Framework (Version: 4.0.108.1)
HP Support Assistant (Version: 7.0.39.15)
HP Wireless Assistant (Version: 4.0.9.0)
iTunes (Version: 10.7.0.21)
Java Auto Updater (Version: 2.0.2.1)
Java™ 6 Update 20 (64-bit) (Version: 6.0.200)
Java™ 6 Update 20 (Version: 6.0.200)
JetClean (Version: 1.4.0)
Jewel Quest 3 (Version: 2.2.0.95)
Jewel Quest Solitaire 2 (Version: 2.2.0.95)
Junk Mail filter update (Version: 14.0.8117.416)
LabelPrint (Version: 2.5.2907)
LightScribe System Software (Version: 1.18.15.1)
Lightspark 0.5.3-git (Version: 0.5.3-git)
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
McAfee Security Scan Plus (Version: 3.0.318.3)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Choice Guard (Version: 2.0.48.0)
Microsoft Default Manager (Version: 2.1.55.0)
Microsoft Office 2010 (Version: 14.0.4763.1000)
Microsoft Office Click-to-Run 2010 (Version: 14.0.4763.1000)
Microsoft Office Starter 2010 - English (Version: 14.0.4763.1000)
Microsoft PowerPoint Viewer (Version: 14.0.6029.1000)
Microsoft Search Enhancement Pack (Version: 3.0.126.0)
Microsoft Security Client (Version: 4.2.0223.1)
Microsoft Security Essentials (Version: 4.2.223.1)
Microsoft Silverlight (Version: 5.1.20125.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft VC9 runtime libraries (Version: 2.0.0)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.59192)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft WSE 3.0 Runtime (Version: 3.0.5305.0)
Mozilla Firefox 20.0.1 (x86 en-US) (Version: 20.0.1)
Mozilla Maintenance Service (Version: 20.0.1)
MSVCRT (Version: 14.0.1468.721)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
Norton Internet Security (Version: 18.7.1.3)
Norton Online Backup (Version: 2.1.17869)
Penguins! (Version: 2.2.0.95)
PhotoNow! (Version: 1.1.6904)
PinPhotoZoom
Plants vs. Zombies (Version: 2.2.0.95)
Poker Superstars III (Version: 2.2.0.95)
Polar Bowler (Version: 2.2.0.95)
Polar Golfer (Version: 2.2.0.95)
Power2Go (Version: 6.1.4204)
PowerDirector (Version: 8.0.3003)
QuickTime (Version: 7.69.80.9)
RealNetworks - Microsoft Visual C++ 2008 Runtime (Version: 9.0)
RealPlayer (Version: 15.0.6)
Realtek Ethernet Controller Driver For Windows 7 (Version: 7.18.322.2010)
Realtek High Definition Audio Driver (Version: 6.0.1.6122)
Realtek USB 2.0 Card Reader (Version: 6.1.7600.30120)
RealUpgrade 1.1 (Version: 1.1.0)
Recovery Manager (Version: 5.5.3023)
Roxio CinemaNow 2.0 (Version: 1.0.278)
RtVOsd (Version: 1.0.3)
SaveTheChildren Reminder by We-Care.com v4.1.18.4 (Version: 4.1.18.4)
SavetheChildren Reminder by We-Care.com v4.1.19.4 (Version: 4.1.19.4)
Sendori (Version: 2.0.10)
Skype Toolbars (Version: 5.0.4137)
Skype™ 5.10 (Version: 5.10.116)
Strongvault Online Backup (Version: 5.0.2.34)
Synaptics Pointing Device Driver (Version: 15.1.6.64)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2473228) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
VIO Player version 1.2 (Version: 1.2)
Virtual Families (Version: 2.2.0.95)
Virtual Villagers - The Secret City (Version: 2.2.0.95)
Visual Studio 2008 x64 Redistributables (Version: 10.0.0.2)
Wheel of Fortune 2 (Version: 2.2.0.95)
Windows Live Call (Version: 14.0.8117.0416)
Windows Live Communications Platform (Version: 14.0.8117.416)
Windows Live Essentials (Version: 14.0.8117.0416)
Windows Live Essentials (Version: 14.0.8117.416)
Windows Live ID Sign-in Assistant (Version: 6.500.3165.0)
Windows Live Mail (Version: 14.0.8117.0416)
Windows Live Messenger (Version: 14.0.8117.0416)
Windows Live Movie Maker (Version: 14.0.8117.0416)
Windows Live Photo Gallery (Version: 14.0.8117.416)
Windows Live Sync (Version: 14.0.8117.416)
Windows Live Upload Tool (Version: 14.0.8014.1029)
Windows Live Writer (Version: 14.0.8117.0416)
Yontoo 1.10.03 (Version: 1.10.03)
ZD Manager
Zuma Deluxe (Version: 2.2.0.95)

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 54%
Total physical RAM: 2810.9 MB
Available physical RAM: 1287.67 MB
Total Pagefile: 5619.99 MB
Available Pagefile: 3400.26 MB
Total Virtual: 4095.88 MB
Available Virtual: 3968.29 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:281.46 GB) (Free:42.04 GB) NTFS
2 Drive d: (RECOVERY) (Fixed) (Total:16.33 GB) (Free:2.35 GB) NTFS
4 Drive f: () (Removable) (Total:1.87 GB) (Free:1.65 GB) FAT
5 Drive g: () (Removable) (Total:0.97 GB) (Free:0.24 GB) FAT
6 Drive j: () (Removable) (Total:7.4 GB) (Free:1.9 GB) FAT32

========================= Users: ========================================

User accounts for \\TAYLOR-HP

Administrator            Guest                    Taylor                   


**** End of log ****
 

 

Malwarebytes’ Anti-Malware

 

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2013.04.04.07

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
Taylor :: TAYLOR-HP [administrator]

5/4/2013 6:52:31 PM
mbam-log-2013-05-04 (18-52-31).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 232647
Time elapsed: 8 minute(s), 21 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 1
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{4A0C8953-9D4E-4790-B732-2B9FC9EBCE05} (PUP.PinPhotoZoom) -> Quarantined and deleted successfully.

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)
 

 

Malwarebytes’ Anti-Rootkit

 

Malwarebytes Anti-Rootkit BETA 1.05.0.1001
www.malwarebytes.org

Database version: v2013.03.22.01

Windows 7 Service Pack 1 x64 FAT
Internet Explorer 9.0.8112.16421
Taylor :: TAYLOR-HP [administrator]

5/4/2013 7:29:32 PM
mbar-log-2013-05-04 (19-29-32).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM | P2P
Scan options disabled:
Objects scanned: 31162
Time elapsed: 18 minute(s), 21 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 7
HKLM\SOFTWARE\CLASSES\CLSID\{4a0c8953-9d4e-4790-b732-2b9fc9ebce05} (PUP.PinPhotoZoom) -> Delete on reboot.
HKLM\SOFTWARE\CLASSES\CLSID\{4A0C8953-9D4E-4790-B732-2B9FC9EBCE05}\INPROCSERVER32 (PUP.PinPhotoZoom) -> Delete on reboot.
HKLM\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXPLORER\BROWSER HELPER OBJECTS\{4A0C8953-9D4E-4790-B732-2B9FC9EBCE05} (PUP.PinPhotoZoom) -> Delete on reboot.
HKLM\SOFTWARE\CLASSES\INTERFACE\{55555555-5555-5555-5555-550055225558} (Adware.GamePlayLab) -> Delete on reboot.
HKLM\SOFTWARE\CLASSES\TypeLib\{44444444-4444-4444-4444-440044224458} (Adware.GamePlayLab) -> Delete on reboot.
HKLM\SOFTWARE\CLASSES\INTERFACE\{66666666-6666-6666-6666-660066226658} (Adware.GamePlayLab) -> Delete on reboot.
HKLM\SOFTWARE\CLASSES\INTERFACE\{77777777-7777-7777-7777-770077227758} (Adware.GamePlayLab) -> Delete on reboot.

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 1
c:\Users\Taylor\AppData\Roaming\PinPhotoZoom\64\AutocompletePro64.dll (PUP.PinPhotoZoom) -> Delete on reboot.

(end)

 

 

---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.05.0.1001

© Malwarebytes Corporation 2011-2012

OS version: 6.1.7601 Windows 7 Service Pack 1 x64

Account is Administrative

Internet Explorer version: 9.0.8112.16421

Java version: 1.6.0_20

File system is: FAT
Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED, Q:\ DRIVE_FIXED
CPU speed: 2.194000 GHz
Memory total: 2947444736, free: 1371676672

------------ Kernel report ------------
     05/04/2013 19:10:40
------------ Loaded modules -----------
\SystemRoot\system32\ntoskrnl.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kdcom.dll
\SystemRoot\system32\mcupdate_AuthenticAMD.dll
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\CLFS.SYS
\SystemRoot\system32\CI.dll
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\system32\drivers\ACPI.sys
\SystemRoot\system32\drivers\WMILIB.SYS
\SystemRoot\system32\drivers\msisadrv.sys
\SystemRoot\system32\drivers\pci.sys
\SystemRoot\system32\drivers\vdrvroot.sys
\SystemRoot\system32\drivers\gfibto.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\system32\DRIVERS\compbatt.sys
\SystemRoot\system32\DRIVERS\BATTC.SYS
\SystemRoot\system32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\system32\drivers\atapi.sys
\SystemRoot\system32\drivers\ataport.SYS
\SystemRoot\system32\drivers\msahci.sys
\SystemRoot\system32\drivers\PCIIDEX.SYS
\SystemRoot\system32\DRIVERS\amdsata.sys
\SystemRoot\system32\DRIVERS\storport.sys
\SystemRoot\system32\DRIVERS\amdxata.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\system32\drivers\NISx64\1207010.003\SYMDS64.SYS
\SystemRoot\system32\drivers\fileinfo.sys
\SystemRoot\system32\DRIVERS\MpFilter.sys
\SystemRoot\system32\drivers\NISx64\1207010.003\SYMEFA64.SYS
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\System32\Drivers\msrpc.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\System32\Drivers\cng.sys
\SystemRoot\System32\drivers\pcw.sys
\SystemRoot\System32\Drivers\Fs_Rec.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\Drivers\ksecpkg.sys
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\system32\drivers\volsnap.sys
\SystemRoot\System32\Drivers\spldr.sys
\SystemRoot\System32\drivers\rdyboost.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\hwpolicy.sys
\SystemRoot\System32\DRIVERS\fvevol.sys
\SystemRoot\system32\DRIVERS\disk.sys
\SystemRoot\system32\DRIVERS\CLASSPNP.SYS
\SystemRoot\system32\DRIVERS\AtiPcie.sys
\SystemRoot\system32\drivers\cdrom.sys
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\drivers\VIDEOPRT.SYS
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\System32\DRIVERS\RDPCDD.sys
\SystemRoot\system32\drivers\rdpencdd.sys
\SystemRoot\system32\drivers\rdprefmp.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\System32\Drivers\aswTdi.SYS
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\System32\Drivers\aswRdr.SYS
\SystemRoot\system32\drivers\ws2ifsl.sys
\SystemRoot\system32\DRIVERS\wfplwf.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\vwififlt.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\SystemRoot\system32\drivers\termdd.sys
\SystemRoot\System32\Drivers\NISx64\1207010.003\SYMNETS.SYS
\??\C:\Windows\system32\Drivers\SYMEVENT64x86.SYS
\SystemRoot\system32\drivers\NISx64\1207010.003\Ironx64.SYS
\SystemRoot\system32\drivers\NISx64\1207010.003\SRTSPX64.SYS
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\system32\drivers\mssmbios.sys
\??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.0.0.128\Definitions\IPSDefs\20110506.001\IDSvia64.sys
\??\C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys
\SystemRoot\System32\drivers\discache.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\DRIVERS\blbdrive.sys
\??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.0.0.128\Definitions\BASHDefs\20110430.001\BHDrvx64.sys
\SystemRoot\System32\Drivers\aswSP.SYS
\SystemRoot\system32\DRIVERS\tunnel.sys
\SystemRoot\system32\DRIVERS\amdppm.sys
\SystemRoot\system32\DRIVERS\atikmpag.sys
\SystemRoot\system32\DRIVERS\atipmdag.sys
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\dxgmms1.sys
\SystemRoot\system32\drivers\HDAudBus.sys
\SystemRoot\system32\DRIVERS\athrx.sys
\SystemRoot\system32\DRIVERS\vwifibus.sys
\SystemRoot\system32\DRIVERS\Rt64win7.sys
\SystemRoot\System32\Drivers\fastfat.SYS
\SystemRoot\system32\DRIVERS\GEARAspiWDM.sys
\SystemRoot\system32\DRIVERS\usbohci.sys
\SystemRoot\system32\DRIVERS\USBPORT.SYS
\SystemRoot\system32\DRIVERS\usbfilter.sys
\SystemRoot\system32\DRIVERS\usbehci.sys
\SystemRoot\system32\drivers\i8042prt.sys
\SystemRoot\system32\drivers\kbdclass.sys
\SystemRoot\system32\DRIVERS\SynTP.sys
\SystemRoot\system32\DRIVERS\USBD.SYS
\SystemRoot\system32\drivers\mouclass.sys
\SystemRoot\system32\DRIVERS\CmBatt.sys
\SystemRoot\system32\drivers\wmiacpi.sys
\SystemRoot\system32\drivers\CompositeBus.sys
\SystemRoot\system32\DRIVERS\AgileVpn.sys
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\rassstp.sys
\SystemRoot\system32\drivers\swenum.sys
\SystemRoot\system32\drivers\ks.sys
\SystemRoot\system32\drivers\umbus.sys
\SystemRoot\system32\DRIVERS\usbhub.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\system32\drivers\AtiHdmi.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\system32\drivers\ksthunk.sys
\SystemRoot\system32\drivers\RTKVHD64.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\system32\DRIVERS\usbccgp.sys
\SystemRoot\System32\Drivers\RtsUStor.sys
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\Drivers\dump_diskdump.sys
\SystemRoot\System32\Drivers\dump_amdsata.sys
\SystemRoot\System32\Drivers\dump_dumpfve.sys
\SystemRoot\System32\Drivers\usbvideo.sys
\SystemRoot\system32\DRIVERS\monitor.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\ATMFD.DLL
\SystemRoot\system32\drivers\luafv.sys
\??\C:\Windows\system32\drivers\aswMonFlt.sys
\SystemRoot\System32\Drivers\aswFsBlk.SYS
\SystemRoot\system32\DRIVERS\Sftvollh.sys
\SystemRoot\system32\DRIVERS\lltdio.sys
\SystemRoot\system32\DRIVERS\nwifi.sys
\SystemRoot\system32\DRIVERS\ndisuio.sys
\SystemRoot\system32\DRIVERS\rspndr.sys
\SystemRoot\system32\DRIVERS\vwifimp.sys
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\system32\DRIVERS\NisDrvWFP.sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\Drivers\secdrv.SYS
\SystemRoot\system32\DRIVERS\Sftfslh.sys
\SystemRoot\system32\DRIVERS\Sftplaylh.sys
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\System32\drivers\tcpipreg.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\System32\DRIVERS\srv.sys
\SystemRoot\system32\DRIVERS\Sftredirlh.sys
\SystemRoot\system32\drivers\WudfPf.sys
\SystemRoot\system32\DRIVERS\WUDFRd.sys
\SystemRoot\System32\cdd.dll
\SystemRoot\system32\DRIVERS\USBSTOR.SYS
\??\C:\Windows\system32\drivers\mbamchameleon.sys
\??\C:\Windows\system32\drivers\mbamswissarmy.sys
\Windows\System32\ntdll.dll
\Windows\System32\smss.exe
\Windows\System32\apisetschema.dll
\Windows\System32\autochk.exe
\Windows\System32\gdi32.dll
\Windows\System32\usp10.dll
\Windows\System32\rpcrt4.dll
\Windows\System32\psapi.dll
\Windows\System32\msvcrt.dll
\Windows\System32\ole32.dll
\Windows\System32\lpk.dll
\Windows\System32\advapi32.dll
\Windows\System32\iertutil.dll
\Windows\System32\clbcatq.dll
\Windows\System32\Wldap32.dll
\Windows\System32\normaliz.dll
\Windows\System32\oleaut32.dll
\Windows\System32\setupapi.dll
\Windows\System32\imagehlp.dll
\Windows\System32\comdlg32.dll
\Windows\System32\sechost.dll
\Windows\System32\ws2_32.dll
\Windows\System32\shlwapi.dll
\Windows\System32\msctf.dll
\Windows\System32\wininet.dll
\Windows\System32\imm32.dll
\Windows\System32\difxapi.dll
\Windows\System32\urlmon.dll
\Windows\System32\user32.dll
\Windows\System32\shell32.dll
\Windows\System32\kernel32.dll
\Windows\System32\nsi.dll
\Windows\System32\devobj.dll
\Windows\System32\cfgmgr32.dll
\Windows\System32\KernelBase.dll
\Windows\System32\crypt32.dll
\Windows\System32\comctl32.dll
\Windows\System32\wintrust.dll
\Windows\System32\msasn1.dll
----------- End -----------
<<<1>>>
Upper Device Name: \Device\Harddisk3\DR7
Upper Device Object: 0xfffffa8006e91790
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\0000009f\
Lower Device Object: 0xfffffa8007a41060
Lower Device Driver Name: \Driver\USBSTOR\
Driver name found: USBSTOR
Initialization returned 0x0
Load Function returned 0x0
<<<1>>>
Upper Device Name: \Device\Harddisk2\DR6
Upper Device Object: 0xfffffa8007578640
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\0000009c\
Lower Device Object: 0xfffffa8006df4b60
Lower Device Driver Name: \Driver\USBSTOR\
Driver name found: USBSTOR
<<<1>>>
Upper Device Name: \Device\Harddisk1\DR1
Upper Device Object: 0xfffffa80055d1790
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\00000088\
Lower Device Object: 0xfffffa80054eaaa0
Lower Device Driver Name: \Driver\RSUSBSTOR\
Driver name found: RSUSBSTOR
Load Function returned 0xc0000001
<<<1>>>
Upper Device Name: \Device\Harddisk0\DR0
Upper Device Object: 0xfffffa80031dd3c0
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\00000066\
Lower Device Object: 0xfffffa8003177060
Lower Device Driver Name: \Driver\amdsata\
Driver name found: amdsata
Initialization returned 0x0
Port sub-driver loaded: \??\C:\Windows\System32\drivers\storport.sys (0x0)
Load Function returned 0x0
Initializing...
Done!
<<<2>>>
Device number: 0, partition: 2
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xfffffa80031dd3c0, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa80031de040, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa80031dd3c0, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa800317db80, DeviceName: Unknown, DriverName: \Driver\amdxata\
DevicePointer: 0xfffffa8003177060, DeviceName: \Device\00000066\, DriverName: \Driver\amdsata\
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
Upper DeviceData: 0xfffff8a00ac625b0, 0xfffffa80031dd3c0, 0xfffffa8002c75090
Lower DeviceData: 0xfffff8a00ac69880, 0xfffffa8003177060, 0xfffffa8005de1b30
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning directory: C:\Windows\system32\drivers...
<<<2>>>
Device number: 0, partition: 2
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Done!
Drive 0
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: 82337274

Partition information:

    Partition 0 type is Primary (0x7)
    Partition is ACTIVE.
    Partition starts at LBA: 2048  Numsec = 407552
    Partition file system is NTFS
    Partition is bootable

    Partition 1 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 409600  Numsec = 590270464

    Partition 2 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 590680064  Numsec = 34248704

    Partition 3 type is Other (0xc)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 624928768  Numsec = 211632

Disk Size: 320072933376 bytes
Sector size: 512 bytes

Scanning physical sectors of unpartitioned space on drive 0 (1-2047-625122448-625142448)...
Physical Sector Size: 0
Drive: 1, DevicePointer: 0xfffffa80055d1790, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa80054eb8a0, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa80055d1790, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa80055d0bf0, DeviceName: Unknown, DriverName: \Driver\usbfilter\
DevicePointer: 0xfffffa80054eaaa0, DeviceName: \Device\00000088\, DriverName: \Driver\RSUSBSTOR\
------------ End ----------
Physical Sector Size: 512
Drive: 2, DevicePointer: 0xfffffa8007578640, DeviceName: \Device\Harddisk2\DR6\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa8002eba250, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa8007578640, DeviceName: \Device\Harddisk2\DR6\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa8007533040, DeviceName: Unknown, DriverName: \Driver\usbfilter\
DevicePointer: 0xfffffa8006df4b60, DeviceName: \Device\0000009c\, DriverName: \Driver\USBSTOR\
------------ End ----------
Alternate DeviceName: \Device\Harddisk2\DR6\, DriverName: \Driver\Disk\
Upper DeviceData: 0xfffff8a00a53f790, 0xfffffa8007578640, 0xfffffa800788b090
Lower DeviceData: 0xfffff8a00acf69b0, 0xfffffa8006df4b60, 0xfffffa8006686370
Drive 2
Scanning MBR on drive 2...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: A073D1FD

Partition information:

    Partition 0 type is Other (0x6)
    Partition is ACTIVE.
    Partition starts at LBA: 128  Numsec = 3932032
    Partition file system is FAT
    Partition is not bootable

    Partition 1 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

    Partition 2 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

Disk Size: 2013265920 bytes
Sector size: 512 bytes

Physical Sector Size: 512
Drive: 3, DevicePointer: 0xfffffa8006e91790, DeviceName: \Device\Harddisk3\DR7\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa8006f8aad0, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa8006e91790, DeviceName: \Device\Harddisk3\DR7\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa8003ddf270, DeviceName: Unknown, DriverName: \Driver\usbfilter\
DevicePointer: 0xfffffa8007a41060, DeviceName: \Device\0000009f\, DriverName: \Driver\USBSTOR\
------------ End ----------
Alternate DeviceName: \Device\Harddisk3\DR7\, DriverName: \Driver\Disk\
Upper DeviceData: 0xfffff8a0101abce0, 0xfffffa8006e91790, 0xfffffa8005f98090
Lower DeviceData: 0xfffff8a0053d0d80, 0xfffffa8007a41060, 0xfffffa80056989d0
Drive 3
Scanning MBR on drive 3...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: FD17CD54

Partition information:

    Partition 0 type is Other (0x6)
    Partition is ACTIVE.
    Partition starts at LBA: 32  Numsec = 2033631
    Partition file system is FAT
    Partition is not bootable

    Partition 1 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

    Partition 2 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

Disk Size: 1041235968 bytes
Sector size: 512 bytes

Done!
Performing system, memory and registry scan...
Infected: HKLM\SOFTWARE\CLASSES\CLSID\{4a0c8953-9d4e-4790-b732-2b9fc9ebce05} --> [PUP.PinPhotoZoom]
Infected: c:\Users\Taylor\AppData\Roaming\PinPhotoZoom\64\AutocompletePro64.dll --> [PUP.PinPhotoZoom]
Infected: HKLM\SOFTWARE\CLASSES\CLSID\{4A0C8953-9D4E-4790-B732-2B9FC9EBCE05}\INPROCSERVER32 --> [PUP.PinPhotoZoom]
Infected: HKLM\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXPLORER\BROWSER HELPER OBJECTS\{4A0C8953-9D4E-4790-B732-2B9FC9EBCE05} --> [PUP.PinPhotoZoom]
Infected: HKLM\SOFTWARE\CLASSES\INTERFACE\{55555555-5555-5555-5555-550055225558} --> [Adware.GamePlayLab]
Infected: HKLM\SOFTWARE\CLASSES\TypeLib\{44444444-4444-4444-4444-440044224458} --> [Adware.GamePlayLab]
Infected: HKLM\SOFTWARE\CLASSES\INTERFACE\{66666666-6666-6666-6666-660066226658} --> [Adware.GamePlayLab]
Infected: HKLM\SOFTWARE\CLASSES\INTERFACE\{77777777-7777-7777-7777-770077227758} --> [Adware.GamePlayLab]
Done!
Scan finished
=======================================

 

 

 

 

AdwCleaner

 

 

# AdwCleaner v2.300 - Logfile created 05/04/2013 at 20:07:09
# Updated 28/04/2013 by Xplode
# Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)
# User : Taylor - TAYLOR-HP
# Boot Mode : Normal
# Running from : F:\adwcleaner.exe
# Option [Delete]


***** [Services] *****

Stopped & Deleted : DefaultTabUpdate

***** [Files / Folders] *****

File Deleted : C:\END
File Deleted : C:\Program Files (x86)\Mozilla Firefox\searchplugins\avg-secure-search.xml
File Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\eBay.lnk
File Deleted : C:\user.js
File Deleted : C:\Users\Public\Desktop\eBay.lnk
Folder Deleted : C:\Program Files (x86)\Free Offers from Freeze.com
Folder Deleted : C:\Program Files (x86)\GamesBar
Folder Deleted : C:\Program Files (x86)\Yontoo
Folder Deleted : C:\Program Files\IB Updater
Folder Deleted : C:\ProgramData\APN
Folder Deleted : C:\ProgramData\Tarma Installer
Folder Deleted : C:\ProgramData\WeCareReminder
Folder Deleted : C:\Users\Taylor\AppData\Local\AVG Security Toolbar
Folder Deleted : C:\Users\Taylor\AppData\Local\Temp\APN
Folder Deleted : C:\Users\Taylor\AppData\Local\Wajam
Folder Deleted : C:\Users\Taylor\AppData\LocalLow\AVG Security Toolbar
Folder Deleted : C:\Users\Taylor\AppData\LocalLow\incredibar.com
Folder Deleted : C:\Users\Taylor\AppData\Roaming\DefaultTab
Folder Deleted : C:\Users\Taylor\AppData\Roaming\OpenCandy

***** [Registry] *****

Key Deleted : HKCU\Software\APN PIP
Key Deleted : HKCU\Software\AppDataLow\Software\Crossrider
Key Deleted : HKCU\Software\AppDataLow\Software\DefaultTab
Key Deleted : HKCU\Software\AppDataLow\Software\Freecause
Key Deleted : HKCU\Software\AppDataLow\Software\I Want This
Key Deleted : HKCU\Software\AppDataLow\Software\PriceGong
Key Deleted : HKCU\Software\Cr_Installer
Key Deleted : HKCU\Software\Default Tab
Key Deleted : HKCU\Software\IM
Key Deleted : HKCU\Software\ImInstaller
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{7F6AFBF1-E065-4627-A2FD-810366367D01}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{D824F0DE-3D60-4F57-9EB1-66033ECD8ABB}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{FD72061E-9FDE-484D-A58A-0BAB4151CAD8}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{D824F0DE-3D60-4F57-9EB1-66033ECD8ABB}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{FD72061E-9FDE-484D-A58A-0BAB4151CAD8}
Key Deleted : HKCU\Software\pc optimizer pro
Key Deleted : HKCU\Software\wecarereminder
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{4FBBF769-ECEB-420A-B536-133B1D505C36}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{608D3067-77E8-463D-9084-908966806826}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{835315FC-1BF6-4CA9-80CD-F6C158D40692}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{CFDAFE39-20CE-451D-BD45-A37452F39CF0}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{D616A4A2-7B38-4DBC-9093-6FE7A4A21B17}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\AutocompletePro.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\IEHelperv2.5.0.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\PriceGongIE.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\YontooIEClient.DLL
Key Deleted : HKLM\SOFTWARE\Classes\FCTB000100750.FCTB000100750Pos
Key Deleted : HKLM\SOFTWARE\Classes\FCTB000100750.FCTB000100750Pos.1
Key Deleted : HKLM\SOFTWARE\Classes\FCTB000100750.IEToolbar
Key Deleted : HKLM\SOFTWARE\Classes\FCTB000100750.IEToolbar.1
Key Deleted : HKLM\SOFTWARE\Classes\FCTB000100750.JSOptionsImpl
Key Deleted : HKLM\SOFTWARE\Classes\FCTB000100750.JSOptionsImpl.1
Key Deleted : HKLM\SOFTWARE\Classes\FreeCauseURLSearchHook.FCToolbarURLSearchHook
Key Deleted : HKLM\SOFTWARE\Classes\FreeCauseURLSearchHook.FCToolbarURLSearchHook.1
Key Deleted : HKLM\SOFTWARE\Classes\IEHelperv250.WeCareReminder
Key Deleted : HKLM\SOFTWARE\Classes\IEHelperv250.WeCareReminder.1
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{B12920CF-BE13-4C09-890D-1B6EFFFE2FBE}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{D372567D-67C1-4B29-B3F0-159B52B3E967}
Key Deleted : HKLM\SOFTWARE\Classes\YontooIEClient.Api
Key Deleted : HKLM\SOFTWARE\Classes\YontooIEClient.Api.1
Key Deleted : HKLM\SOFTWARE\Classes\YontooIEClient.Layers
Key Deleted : HKLM\SOFTWARE\Classes\YontooIEClient.Layers.1
Key Deleted : HKLM\Software\Default Tab
Key Deleted : HKLM\Software\Freeze.com
Key Deleted : HKLM\Software\IB Updater
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\I Want This_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\I Want This_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\incredibar_install_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\incredibar_install_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\IncredibarToolbar_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\IncredibarToolbar_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\wajam_install_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\wajam_install_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\WajamUpdater_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\WajamUpdater_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{7F6AFBF1-E065-4627-A2FD-810366367D01}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{DF7770F7-832F-4BDF-B144-100EDDD0C3AE}
Key Deleted : HKLM\Software\PIP
Key Deleted : HKLM\Software\SimplyGen
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{10DE7085-6A1E-4D41-A7BF-9AF93E351401}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{7E84186E-B5DE-4226-8A66-6E49C6B511B4}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{80922EE0-8A76-46AE-95D5-BD3C3FE0708D}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{D824F0DE-3D60-4F57-9EB1-66033ECD8ABB}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{DF7770F7-832F-4BDF-B144-100EDDD0C3AE}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{F773BB94-6C19-4643-A570-0E429103D1C3}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{FD72061E-9FDE-484D-A58A-0BAB4151CAD8}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{FE9271F2-6EFD-44B0-A826-84C829536E93}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{10DE7085-6A1E-4D41-A7BF-9AF93E351401}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{1AD27395-1659-4DFF-A319-2CFA243861A5}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{F773BB94-6C19-4643-A570-0E429103D1C3}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\FCTB000100750
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\dlnembnfbcpjnepmfjmngjenhhajpdfd
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\jmfkcklnlgedgbglfkkgedjfmejoahla
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\jpmbfleldcgkldadpdinhjjopdfpjfjp
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\niapdbllcanepiiimjjndipklodoedlc
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{AC5B6CDA-8F90-4740-9A8C-28AC5D3C73FE}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{443789B7-F39C-4B5C-9287-DA72D38F4FE6}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{D824F0DE-3D60-4F57-9EB1-66033ECD8ABB}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{FD72061E-9FDE-484D-A58A-0BAB4151CAD8}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{CD95D125-2992-4858-B3EF-5F6FB52FBAD6}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\DefaultTab
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{10DE7085-6A1E-4D41-A7BF-9AF93E351401}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{1AD27395-1659-4DFF-A319-2CFA243861A5}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C9AE652B-8C99-4AC2-B556-8B501182874E}
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\dlnembnfbcpjnepmfjmngjenhhajpdfd
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{889DF117-14D1-44EE-9F31-C5FB5D47F68B}
Key Deleted : HKLM\SOFTWARE\Tarma Installer
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{D4027C7F-154A-4066-A1AD-4243D8127440}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\New Windows\Allow [*.crossrider.com]

***** [Internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16476

Replaced : [HKCU\Software\Microsoft\Internet Explorer\Main - Start Page] = hxxp://www.ask.com/?l=dis&o=APN10271&gct=hp&apn_ptnrs=^AH2&apn_dtid=^pfm011^YY^US&p2=^AH2^pfm011^YY^US&tpid=FWV5-SAT&apn_dbr=cr_25.0.1364.97 --> hxxp://www.google.com

-\\ Mozilla Firefox v20.0.1 (en-US)

File : C:\Users\Taylor\AppData\Roaming\Mozilla\Firefox\Profiles\2sqr1ead.default\prefs.js

[OK] File is clean.

File : C:\Users\Taylor Robben\AppData\Roaming\Mozilla\Firefox\Profiles\n5ye2771.default\prefs.js

[OK] File is clean.

*************************

AdwCleaner[S1].txt - [9680 octets] - [04/05/2013 20:07:09]

########## EOF - C:\AdwCleaner[S1].txt - [9740 octets] ##########

 

Junkware Removal Tool

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 4.9.3 (04.29.2013:2)
OS: Windows 7 Home Premium x64
Ran by Taylor on Sat 05/04/2013 at 20:14:13.98
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values

Successfully deleted: [Registry Value] HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run\\searchengineprotection
Successfully deleted: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\\smessaging



~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\firstsearch
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{351DF593-EE5D-4050-83D3-C9C5E8D3D509}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{351DF593-EE5D-4050-83D3-C9C5E8D3D509}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{E023473B-C63A-4484-8072-7D8D0E3451EE}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{2E94B700-EAFB-4C9E-A696-77200AA3F89B}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{626A9BF6-A6F4-18F4-159B-52A7A586C40B}



~~~ Files

Successfully deleted: [File] C:\Windows\syswow64\shoC540.tmp



~~~ Folders

Successfully deleted: [Folder] C:\Users\Taylor\AppData\LocalLow\FCTB000100750
Successfully deleted: [Folder] "C:\ProgramData\strongvault online backup"
Successfully deleted: [Folder] "C:\Users\Taylor\AppData\Roaming\pinphotozoom"
Successfully deleted: [Folder] "C:\Users\Taylor\AppData\Roaming\strongvault"
Failed to delete: [Folder] "C:\Users\Taylor\appdata\local\stronghold_llc"
Successfully deleted: [Folder] "C:\Users\Taylor\appdata\local\strongvault"
Successfully deleted: [Folder] "C:\Users\Taylor\appdata\local\strongvault online backup"
Successfully deleted: [Folder] "C:\Users\Taylor\appdata\locallow\gamesagogo_w3i"
Successfully deleted: [Folder] "C:\Program Files (x86)\bucksbee loyalty plugin - w3i"
Successfully deleted: [Folder] "C:\Program Files (x86)\gamesagogo_w3i"
Successfully deleted: [Folder] "C:\Program Files (x86)\pinphotozoom"
Successfully deleted: [Folder] "C:\Windows\syswow64\ai_recyclebin"



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Sat 05/04/2013 at 20:20:31.11
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 

 

 

 

 

 



#4 Guest_Francis Houle_*

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Posted 04 May 2013 - 09:05 PM

First, you have three antivirus and this is not recommended. This may prevent you from going on the internet can cause many problems.
 
avast! Antivirus                
Microsoft Security Essentials   
Norton Internet Security    
 
Please uninstall 2 of them.
 
Second, you must update Java and Adobe Reader.
 
Third, please uninstall these from the control panel :
Acrobat.com (Version: 1.6.65)
Bing Bar (Version: 5.0.1438.0)
Bing Bar Platform (Version: 5.0.1438.0)
DefaultTab (Version: 1.2.8.0)
FrostWire 4.21.3 (Version: 4.21.3.0)
FrostWire 5.5.5 (Version: 5.5.5.0)
GamesBar (W) (Version: 3.2.0.36)
HP Advisor (Version: 3.4.10262.3295)
McAfee Security Scan Plus (Version: 3.0.318.3)
Norton Online Backup (Version: 2.1.17869)
SaveTheChildren Reminder by We-Care.com v4.1.18.4 (Version: 4.1.18.4)
SavetheChildren Reminder by We-Care.com v4.1.19.4 (Version: 4.1.19.4)
Skype Toolbars (Version: 5.0.4137)
Yontoo 1.10.03 (Version: 1.10.03)


#5 sarobben

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Posted 04 May 2013 - 09:52 PM

Have deleted all the programs you listed and updated all the programs listed.



#6 Guest_Francis Houle_*

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Posted 04 May 2013 - 09:56 PM

Ok good!

 

Have you uninstalled two of the three antivirus?

 

Did you reset the browsers?



#7 sarobben

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Posted 04 May 2013 - 10:41 PM

Yes resit the browsers and uninstalled two of the antivirus.



#8 Guest_Francis Houle_*

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Posted 04 May 2013 - 10:43 PM

Is your issue solved now?



#9 sarobben

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Posted 04 May 2013 - 10:45 PM

No EI and Firefox just bring up a blank screen.

I can still ping Google.com however I can't bring it up on either of the browsers



#10 Guest_Francis Houle_*

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Posted 04 May 2013 - 10:49 PM

Follow these steps

  1. Open IE
  2. Go to internet option
  3. Click on the advance tab
  4. Check ‘Use software rendering instead of GPU rendering’
  5. Click OK
  6. Restart IE


#11 sarobben

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Posted 04 May 2013 - 11:01 PM

Internet Explorer cannot display the webpage.



#12 Guest_Francis Houle_*

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Posted 04 May 2013 - 11:04 PM

Uninstall the last antivirus that remains on the computer

 

Reboot your computer

 

Try again (with or without the ‘Use software rendering instead of GPU rendering’ checked)



#13 sarobben

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Posted 04 May 2013 - 11:07 PM

Norton will not uninstall.



#14 sarobben

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Posted 04 May 2013 - 11:12 PM

Okay got it removed.



#15 Guest_Francis Houle_*

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Posted 04 May 2013 - 11:16 PM

Please use the removal tool to delete all the norton traces on the computer

 

 

  1. Download the Norton Removal Tool.

    Save the file to the Windows desktop.

  2. On the Windows desktop, double-click the Norton Removal Tool icon.

  3. Follow the on-screen instructions.

  4. Restart your computer.






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