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Is my pc a spambot?


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#1 Tekidek

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Posted 03 May 2013 - 09:13 PM

Hi folks. I think I've been infected by a bot who uses my pc to send spam. 3 weeks ago my English teacher(¹) said I sent him and e-mail with no subject and with a strange link (I don't recall if he opened or no); The weird thing is, when I checked my e-mail there it was! It was sent to all my contacts, and to myself!

 

Also, when I play online I sometimes I experience very high ping, ranging from 300 to 2000., from nowhere, with no bandwith-consuming apps open (like uTorrent or Trillian, or Windows update).

 

For protection, I use AVG, Spybot and COMODO Firewall I did scans with AVG, Spybot and a malware removal tool from Microsoft, but they detected NOTHING.

I don't know how to operate COMODO properly though, I wanted to know how to detect traffic even with no Internet usage.

 

Oh, and the proof of my spam infection is form of a warning from Spyware Hammer (when I tried to acess their forum for help):

 

 


 










Access Denied

Our anti-spam program has detected that you are a robot trying to send spam via our forum.
The most likely cause is that your computer, or another computer operating on your local network, has been infected with a virus, trojan, or worm. Infected computers are used by criminals, without their owners knowledge, to send spam and attack websites like this one you are trying yo visit.









If you are using a dynamic IP, the kind of IP that changes every time you re-start your router, maybe the only problem is that today you are using an IP that used to belong to an infected computer some time ago, so you can try, if you want, to re-start your router and your computer and open again one of our web pages to see if you can access them normally now.









Anyway, to test whether your computer is infected, and to remove any possible infection, we would recomend you to contact as soon as possible a computer technician and ask them to visit www.projecthoneypot.org and check the details for your IP: 186.208.79.3 to see exactly what it has been doing wrong.

 

Spamhaus also reports me: http://www.spamhaus.org/query/bl?ip=186.208.79.3

 

 

IIRC my IP is dynamic, but this is not the 1st time I see this warning.

 

And last but not least, I formated my pc last week; got from Vista to Windows 7. Still, the lag issues and the warning remains.

 

(¹): I'm not a native speaker, so forgive any spelling errors (even better, correct them).


Edited by Tekidek, 03 May 2013 - 09:16 PM.


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#2 Guest_Francis Houle_*

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Posted 04 May 2013 - 12:34 AM

Security Check

§  Download Security Check from here or here and save it to your Desktop.

§  Double-click on SecurityCheck.exe

§  Follow the on-screen instructions.

§  Notepad document should open automatically called checkup.txt.

§  Please post the content of that document.

 

Farbar Service Scanner

§  Download Farbar Service Scanner.

§  Run it on the computer.

§  Make sure the following options are checked:

o    Internet Services

o    Windows Firewall

o    System Restore

o    Security Center/Action Center

o    Windows Update

o    Windows Defender

o    Other Services

§  Press "Scan".

§  It will create a log (FSS.txt) in the same directory where you run the tool.

§  Please copy and paste the log to your reply.

 

MiniToolBox

§  Download MiniToolBox

§  Run it on the computer.

§  Checkmark following boxes:

§  Report IE Proxy Settings

§  Report FF Proxy Settings

§  List content of Hosts

§  List IP configuration

§  List Winsock Entries

§  List last 10 Event Viewer log

§  List Installed Programs

§  List Devices (do NOT change any settings here)

§  List Users, Partitions and Memory size

§  Click Go and post the result.

 

Malwarebytes’ Anti-Malware

§  Download Malwarebytes' Anti-Malware https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

§  Double-click mbam-setup.exe and follow the prompts to install the program.

§  At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.

§  If an update is found, it will download and install the latest version.

§  Once the program has loaded, select Perform quick scan, then click Scan.

§  When the scan is complete, click OK, then Show Results to view the results.

§  Be sure that everything is checked, and click Remove Selected.

§  When completed, a log will open in Notepad.

§  Post the log back here.

§  Be sure to restart the computer.

§  The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

 

Malwarebytes’ Anti-Rootkit

§  Download Malwarebytes Anti-Rootkit from HERE to your Desktop.

§  Unzip downloaded file.

§  Open the folder where the contents were unzipped and run mbar.exe

§  Follow the instructions in the wizard to update and allow the program to scan your computer for threats.

§  DO NOT click on the Cleanup button. Simply exit the program.

§  When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt

 

 AdwCleaner

  • Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.

Junkware Removal Tool

§  Please download Junkware Removal Tool to your desktop.

§  Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".

§  The tool will open and start scanning your system.

§  Please be patient as this can take a while to complete depending on your system's specifications.

§  On completion, a log (JRT.txt) is saved to your desktop and will automatically open.

§  Post the contents of JRT.txt into your next message.

 

Temp File Cleaner

§  Download Temp File Cleaner (TFC) Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe

§  Double click on TFC.exe to run the program.

§  Click on Start button to begin cleaning process.

§  TFC will close all running programs, and it may ask you to restart computer.

§  NOTE. If it freezes in normal mode run it from safe mode. Be patient

 

Reset browsers

 

How to restore Google Chrome:
1. Close the Google Chrome browser, if it is running.
2. Go to Start menu, search for Run and open it. Or find it out from the Start menu, All programs, Accessories.
3. Type the following line according to the OS in the run box.
%LOCALAPPDATA%\Google\Chrome\User Data\ (in Windows 8/7/Vista)
%USERPROFILE%\Local Settings\Application Data\Google\Chrome\User Data\ (in Windows Xp). And hit Enter.

4. There is a folder named Default and this folder contains all the current settings.

5. Rename the Default folder to Default.old.

6. Now lunch the Google Chrome.

See, all the original settings are restored. A new folder "Default" will be created and it will hold all settings for now.

 

How to restore Internet Explorer in Windows 8:

1.     Swipe in from the right edge of the screen (if you're using a mouse, point to the upper-right corner of the screen and move the mouse pointer down), and then tap or click Search. Enter Internet options in the search box, and then tap or click Settings.

 

2.     In the search results, tap or click Internet Options. Tap or click the Advanced tab and then tap or click Reset… 
Note:
 Select the Delete personal settings check box if you would also like to remove browsing history, search providers, Accelerators, home pages, Tracking Protection, and ActiveX Filtering data. 

 

3.     In the Reset Internet Explorer Settings window tap or click Reset 
Note: 
To delete all personal settings,tap or click the checkbox for Delete personal settings.

 

4.     Close and then restart Internet Explorer for the changes to take effect.

 

How to restore Internet Explorer in Windows XP, Vista or 7:

1.     Exit all programs, including Internet Explorer.

 

2.     If you use Windows XP, click Start, and then click Run. Type the following command in the Open box, and then press Enter: inetcpl.cpl

If you use Windows 7 or Windows Vista, click Start

Type the following command in the Search box, and then press Enter: inetcpl.cpl

The Internet Options dialog box appears.

 

3.     Click the Advanced tab.

 

4.     Under Reset Internet Explorer settings, click Reset. Then click Reset again.
Click to select the Delete personal settings check box if you also want to remove browsing history, search providers, Accelerators, home pages, Tracking Protection, and ActiveX Filtering data.

 

5.     When Internet Explorer finishes resetting the settings, click Close in the Reset Internet Explorer Settings dialog box.

 

6.     Start Internet Explorer again.

 

How to restore Firefox:

1. At the top of the Firefox window, click the Firefox button, go over to the Help sub-menu
and select Troubleshooting Information.

2. Click the Reset Firefox button in the upper-right corner of the Troubleshooting Information page.

3. To continue, click Reset Firefox in the confirmation window that opens.

4. Firefox will close and be reset. When it's done, a window will list the information that was imported. Click Finish and Firefox will open.

 

Please do the following :

§  Update Internet Explorer, Mozilla Firefox and Google Chrome

§  Update Java

§  Update Adobe Flash, Shockwave, Air and Reader

§  Update Windows

 

NOTE 1. Make sure all logs are pasted not attached.

NOTE 2. You must have only ONE antivirus on the computer. I recommend a paid antivirus like Norton 360, Kaspersky Pure or Malwarebytes Pro or a free antivirus like Avast, AVG or Microsoft Security Essentials



#3 Tekidek

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Posted 04 May 2013 - 06:46 PM

Something happened after I used Temp File Cleaner;I had two User accounts: the Administrator and Ulisses (mine), both are Administrator, I always used Ulisses.

 

When I did the TFC scan and rebooted, when it came back to the User select screen, there was only the Administrator to select; Ulisses simply vanished. My User folder is still there, though (C:\User\Ulisses). I'm trying to find solutions online but I don't want to mess this PC. 



#4 Guest_Francis Houle_*

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Posted 04 May 2013 - 06:49 PM

Is the user folder hidden? If so, unhide it



#5 Tekidek

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Posted 04 May 2013 - 06:57 PM

Is the user folder hidden? If so, unhide it

It's not. I right-click > Properties > Hide is unchecked.

 

I was thinking, can I copy the contents of Ulisses to Administrator? Like, "merging" the accounts? Then I'd use only the Adminstrator.

Oh, one more thing, I have all the logs you asked for, except for AdwCleaner (saved it for last). I want to solve this account problem before I run it. A lot of programs, configurations and what-not were in the Ulisses user :(

 

*I mean, they still ARE. Is just that the user doesn't show anymore.


Edited by Tekidek, 04 May 2013 - 06:58 PM.


#6 Guest_Francis Houle_*

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Posted 04 May 2013 - 07:18 PM

You can go back to a previous restore point (before doing all the steps) and make all the steps again except TFC. Otherwise, you can transfer all the files in the administrator user.



#7 Tekidek

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Posted 04 May 2013 - 07:42 PM

**IMPORTANT EDIT**

somehow the Ulisses user got back after I re-started the computer (not just a logoff, or user switch). Also, I just did the AdwCleaner scan, deleted 2 nasty things. Check below, it's the last one:

 

 



You can go back to a previous restore point (before doing all the steps) and make all the steps again except TFC. Otherwise, you can transfer all the files in the administrator user.

 

System Restoration is deactivated. No restore points.

 

I forgot to mention that the Administrator account is actually the "super Administrator" enabled through "net user administrator  /active:yes"

 

I created a new user, then transferred the files from C:\Users\Ulisses to the new user. It's not the same thing. My old W7 theme I got from DeviantArt doesn't work anymore, for example. I'll post the logs anyway, wait a bit for AdwCleaner okay?

 

checkup.txt

Spoiler

 

FSS.txt

 

Spoiler

 

JRT.txt

Spoiler
 
MiniToolBox's Result.txt
 
Spoiler

 

MBAR system-log.txt

Spoiler
 
MBAR log May 4 2013
Spoiler
www.malwarebytes.org
 
Database version: v2013.05.04.09
 
Windows 7 Service Pack 1 x86 NTFS
Internet Explorer 10.0.9200.16540
Ulisses :: ULISSES-PC [administrator]
 
04/05/2013 19:30:56
mbar-log-2013-05-04 (19-30-56).txt
 
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM | P2P
Scan options disabled: 
Objects scanned: 26912
Time elapsed: 10 minute(s), 21 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 0
(No malicious items detected)
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 0
(No malicious items detected)
 
(end)
 

 

And finally MBAM log, also May 4 2013.

Spoiler

 

AdwCleaner[S1].txt

 

Spoiler

Edited by Tekidek, 04 May 2013 - 08:10 PM.


#8 Guest_Francis Houle_*

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Posted 04 May 2013 - 08:12 PM

Please uninstall :

 

 

COMODO Firewall (Version: 6.1.14723.2813)
Spybot - Search & Destroy (Version: 2.0.12)


#9 Tekidek

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Posted 04 May 2013 - 09:09 PM

 

Please uninstall :

 

 

COMODO Firewall (Version: 6.1.14723.2813)
Spybot - Search & Destroy (Version: 2.0.12)

 

 

Doesn't this leaves me unprotected? Anyway, I uninstalled those two. What now?



#10 Guest_Francis Houle_*

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Posted 04 May 2013 - 09:14 PM

No, because you have AVG 2013 installed!



#11 Guest_Francis Houle_*

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Posted 04 May 2013 - 09:18 PM

Did you continue to follow the steps after AdwCleaner?



#12 Tekidek

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Posted 05 May 2013 - 11:02 AM

Did you continue to follow the steps after AdwCleaner?

 

Yes. I instaled Air, Shockwave and Java. Flash is already up-to-date. Also reseted Chrome and IE.



#13 Guest_Francis Houle_*

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Posted 05 May 2013 - 04:42 PM

Your computer is now protected and cleaned.



#14 Tekidek

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Posted 05 May 2013 - 05:23 PM

Your computer is now protected and cleaned.

 

Spyware Hammer still gives me warning, as does Spamhaus:

 

 

IP Address 186.208.79.3 is listed in the CBL. It appears to be infected with a spam sending trojan, proxy or some other form of botnet.

It was last detected at 2013-04-30 14:00 GMT (+/- 30 minutes), approximately 5 days, 8 hours, 30 minutes ago.

This IP is infected (or NATting for a computer that is infected) with a spam-sending infection. In other words, it's participating in a botnet. If you simply remove the listing without ensuring that the infection is removed (or the NAT secured), it will probably relist again.

 

And I still get high ping sometimes.

I also discovered my IP is non-dynamic: 186.208.79.3



#15 Guest_Francis Houle_*

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Posted 05 May 2013 - 06:01 PM

It was last detected at 2013-04-30 14:00 GMT (+/- 30 minutes), approximately 5 days, 8 hours, 30 minutes ago.

Its gone now!

** If you simply remove the listing without ensuring that the infection is removed.

You can do this!

 

Change your IP to dynamic.






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