Came home from the movies, turned on my pc, and immediately got bogus virus scan thing going, with bogus firewall pop-up, and "Microsoft Security Shield" in tray.
It closed my browser, and won't allow me to re-open. Won't allow Malware Bytes to run, cuts off McAfee scan after about 5% of scan.
What do I do?
Currently, I have logged into another ID on the pc, and was able to open a browser, and install Malwarebytes for that user (my son).
It is running, and has detected 5 objects so far. But will this clean up the problems on my profile?
I don't remember how to start in safe mode, and run malware bytes from there, or how to download something else, like superantispyware, while in safe mode.
I need my pc working, because I run a e-commerce business from my home, and everything is on that one PC, and none of my peripherals are compatible with my laptop, as the PC is Vista, and the Laptop is Win7 64.
It is na HP Pavilion Desktop, with Vista. Microsoft firewall is turned off because it isn't compatible with my McAfee, which is provided by AT&T (my ISP).
Any help would be greatly appreciated.
Oh... I have tried in the past to use the restore feature, and it never works on this pc.