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VGrabber


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6 replies to this topic

#1 shadenem3

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Posted 03 May 2013 - 05:50 PM

Does anybody have experience in eliminating the VGrabber virus?  It is causing slow performance, erratic cursor behavior, unresponsive pages, and unwanted toolbars that cannot be removed.  Quick internet searches indicate I could expect to be experiencing spyware and unwanted adware installations as time passes.

 

All indications are that this needs manual removal.  I have found a thread here that appears to have been successful, but I understand every computer should be treated as a unique situation.  

 

Any help would be appreciated.

 

 

S



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#2 sikntired

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Posted 03 May 2013 - 06:26 PM

Maybe this will be of assistance. Hope it helps. If not wait for forum advisor. Good Luck!

 

... vGrabber Toolbar uninstall instructions



#3 shadenem3

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Posted 03 May 2013 - 10:31 PM

Thanks for the reply, sikntired, but I'm afraid it might be more complicated than this.  I've tried all the suggested "quick & easy" ways with no luck.  Thanks.

 

S



#4 Guest_Francis Houle_*

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Posted 12 May 2013 - 05:40 PM

Security Check

§  Download Security Check from here or here and save it to your Desktop.

§  Double-click on SecurityCheck.exe

§  Follow the on-screen instructions.

§  Notepad document should open automatically called checkup.txt.

§  Please post the content of that document.

 

Farbar Service Scanner               

§  Download Farbar Service Scanner.

§  Run it on the computer.

§  Make sure the following options are checked:

o    Internet Services

o    Windows Firewall

o    System Restore

o    Security Center/Action Center

o    Windows Update

o    Windows Defender

o    Other Services

§  Press "Scan".

§  It will create a log (FSS.txt) in the same directory where you run the tool.

§  Please copy and paste the log to your reply.

 

MiniToolBox

§  Download MiniToolBox

§  Run it on the computer.

§  Checkmark following boxes:

§  Report IE Proxy Settings

§  Report FF Proxy Settings

§  List content of Hosts

§  List IP configuration

§  List Winsock Entries

§  List last 10 Event Viewer log

§  List Installed Programs

§  List Devices (do NOT change any settings here)

§  List Users, Partitions and Memory size

§  Click Go and post the result.

 

Malwarebytes’ Anti-Malware

§  Download Malwarebytes' Anti-Malware https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

§  Double-click mbam-setup.exe and follow the prompts to install the program.

§  At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.

§  If an update is found, it will download and install the latest version.

§  Once the program has loaded, select Perform quick scan, then click Scan.

§  When the scan is complete, click OK, then Show Results to view the results.

§  Be sure that everything is checked, and click Remove Selected.

§  When completed, a log will open in Notepad.

§  Post the log back here.

§  Be sure to restart the computer.

§  The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

 

Malwarebytes’ Anti-Rootkit

§  Download Malwarebytes Anti-Rootkit from HERE to your Desktop.

§  Unzip downloaded file.

§  Open the folder where the contents were unzipped and run mbar.exe

§  Follow the instructions in the wizard to update and allow the program to scan your computer for threats.

§  Click on the Cleanup button.

§  When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt

 

 AdwCleaner

·         Please download AdwCleaner by Xplode onto your desktop.

·         Close all open programs and internet browsers.

·         Double click on adwcleaner.exe to run the tool.

·         Click on Delete.

·         Confirm each time with Ok.

·         Your computer will be rebooted automatically. A text file will open after the restart.

·         Please post the contents of that logfile with your next reply.

·         You can find the logfile at C:\AdwCleaner[S1].txt as well.

Junkware Removal Tool

§  Please download Junkware Removal Tool to your desktop.

§  Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".

§  The tool will open and start scanning your system.

§  Please be patient as this can take a while to complete depending on your system's specifications.

§  On completion, a log (JRT.txt) is saved to your desktop and will automatically open.

§  Post the contents of JRT.txt into your next message.

 

Temp File Cleaner

§  Download Temp File Cleaner (TFC) Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe

§  Double click on TFC.exe to run the program.

§  Click on Start button to begin cleaning process.

§  TFC will close all running programs, and it may ask you to restart computer.

§  NOTE. If it freezes in normal mode run it from safe mode. Be patient

 

Reset browsers

 

How to restore Google Chrome:
1. Close the Google Chrome browser, if it is running.
2. Go to Start menu, search for Run and open it. Or find it out from the Start menu, All programs, Accessories.
3. Type the following line according to the OS in the run box.

%LOCALAPPDATA%\Google\Chrome\User Data\ (in Windows 8/7/Vista)
%USERPROFILE%\Local Settings\Application Data\Google\Chrome\User Data\ (in Windows Xp). And hit Enter.

4. There is a folder named Default and this folder contains all the current settings.

5. Rename the Default folder to Default.old.

6. Now lunch the Google Chrome.

See, all the original settings are restored. A new folder "Default" will be created and it will hold all settings for now.

 

How to restore Internet Explorer in Windows 8:

1.     Swipe in from the right edge of the screen (if you're using a mouse, point to the upper-right corner of the screen and move the mouse pointer down), and then tap or click Search. Enter Internet options in the search box, and then tap or click Settings.

 

2.     In the search results, tap or click Internet Options. Tap or click the Advanced tab and then tap or click Reset… 
Note:
 Select the Delete personal settings check box if you would also like to remove browsing history, search providers, Accelerators, home pages, Tracking Protection, and ActiveX Filtering data. 

 

3.     In the Reset Internet Explorer Settings window tap or click Reset 
Note: 
To delete all personal settings,tap or click the checkbox for Delete personal settings.

 

4.     Close and then restart Internet Explorer for the changes to take effect.

 

How to restore Internet Explorer in Windows XP, Vista or 7:

1.     Exit all programs, including Internet Explorer.

 

2.     If you use Windows XP, click Start, and then click Run. Type the following command in the Open box, and then press Enter: inetcpl.cpl

If you use Windows 7 or Windows Vista, click Start

Type the following command in the Search box, and then press Enter: inetcpl.cpl

The Internet Options dialog box appears.

 

3.     Click the Advanced tab.

 

4.     Under Reset Internet Explorer settings, click Reset. Then click Reset again.
Click to select the Delete personal settings check box if you also want to remove browsing history, search providers, Accelerators, home pages, Tracking Protection, and ActiveX Filtering data.

 

5.     When Internet Explorer finishes resetting the settings, click Close in the Reset Internet Explorer Settings dialog box.

 

6.     Start Internet Explorer again.

 

How to restore Firefox:

1. At the top of the Firefox window, click the Firefox button, go over to the Help sub-menu
and select Troubleshooting Information.

2. Click the Reset Firefox button in the upper-right corner of the Troubleshooting Information page.

3. To continue, click Reset Firefox in the confirmation window that opens.

4. Firefox will close and be reset. When it's done, a window will list the information that was imported. Click Finish and Firefox will open.

 

Please do the following :

§  Update Internet Explorer, Mozilla Firefox and Google Chrome

§  Update Java

§  Update Adobe Flash, Shockwave, Air and Reader

§  Update Windows

 

NOTE 1. Make sure all logs are pasted not attached.

NOTE 2. You must have only ONE antivirus on the computer. I recommend a paid antivirus like Norton 360, Kaspersky Pure or Malwarebytes Pro or a free antivirus like Avast, AVG or Microsoft Security Essentials



#5 shadenem3

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Posted 19 May 2013 - 02:43 PM

Salut Francis

 

I've been away from my computer for the last few days so have been unable to work on this.  I'm back now and have started working away with your suggestions.  I should be able to post logs in the next day or so.

 

Merci

 

S



#6 Guest_Francis Houle_*

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Posted 19 May 2013 - 04:40 PM

Excellent!

 

P.S. Parlez-vous français?



#7 shadenem3

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Posted 20 May 2013 - 11:03 AM

Francis

 

Je parle un peu de francais.  Je fonction bien ici a N-B, ou la plupart des personnes parle "fr"-anglais, mais au Quebec, j'ai des difficultes.

 

Voila les logs:

 

Security Check

 

 Results of screen317's Security Check version 0.99.63  

 Windows Vista Service Pack 1 x86 (UAC is enabled)  
 Internet Explorer 8 Out of date! 
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Firewall Disabled!  
avast! Antivirus   
Norton 360         
 Antivirus up to date!   
`````````Anti-malware/Other Utilities Check:````````` 
 Max Spyware Detector   
 SUPERAntiSpyware Free Edition   
 Malwarebytes Anti-Malware version 1.75.0.1300  
 JavaFX 2.1.1    
 Java™ 6 Update 39  
 Java 7 Update 17  
 Java™ 6 Update 6  
 Java version out of Date! 
 Adobe Flash Player 10 Flash Player out of Date! 
 Adobe Reader 8 Adobe Reader out of Date! 
 Google Chrome 26.0.1410.43  
 Google Chrome 26.0.1410.64  
````````Process Check: objlist.exe by Laurent````````  
 Norton ccSvcHst.exe 
 Malwarebytes Anti-Malware mbamservice.exe  
 Malwarebytes Anti-Malware mbamgui.exe  
 Malwarebytes' Anti-Malware mbamscheduler.exe   
 Alwil Software Avast5 AvastSvc.exe  
 Alwil Software Avast5 AvastUI.exe  
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C: 5 % Defragment your hard drive soon! (Do NOT defrag if SSD!)
````````````````````End of Log`````````````````````` 
 
Farbar Service Scanner               

 

Farbar Service Scanner Version: 14-04-2013
Ran by Lizz (administrator) on 19-05-2013 at 00:55:21
Running from "C:\Users\Lizz\Downloads"
Windows Vista ™ Home Premium Service Pack 1 (X86)
Boot Mode: Normal
****************************************************************
 
Internet Services:
============
 
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Attempt to access Yahoo IP returned error. Yahoo IP is offline
Yahoo.com is accessible.
 
 
Windows Firewall:
=============
 
Firewall Disabled Policy: 
==================
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall"=DWORD:0
 
 
System Restore:
============
 
System Restore Disabled Policy: 
========================
 
 
Security Center:
============
 
Windows Update:
============
 
Windows Autoupdate Disabled Policy: 
============================
 
 
Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is OK.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.
 
 
Windows Defender Disabled Policy: 
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1
 
 
Other Services:
==============
 
 
File Check:
========
C:\Windows\system32\nsisvc.dll => MD5 is legit
C:\Windows\system32\Drivers\nsiproxy.sys => MD5 is legit
C:\Windows\system32\dhcpcsvc.dll => MD5 is legit
C:\Windows\system32\Drivers\afd.sys
[2011-06-15 22:13] - [2011-04-21 10:16] - 0273408 ____A (Microsoft Corporation) 48EB99503533C27AC6135648E5474457
 
C:\Windows\system32\Drivers\tdx.sys => MD5 is legit
C:\Windows\system32\Drivers\tcpip.sys
[2010-08-12 19:35] - [2010-06-16 12:59] - 0898952 ____A (Microsoft Corporation) 782568AB6A43160A159B6215B70BCCE9
 
C:\Windows\system32\dnsrslvr.dll
[2011-04-14 19:33] - [2011-03-02 11:49] - 0086528 ____A (Microsoft Corporation) 4805D9A6D281C7A7DEFD9094DEC6AF7D
 
C:\Windows\system32\mpssvc.dll
[2008-01-20 23:24] - [2008-01-20 23:24] - 0393216 ____A (Microsoft Corporation) D1639BA315B0D79DEC49A4B0E1FB929B
 
C:\Windows\system32\bfe.dll
[2008-01-20 23:23] - [2008-01-20 23:23] - 0328704 ____A (Microsoft Corporation) 8582E233C346AEFE759833E8A30DD697
 
C:\Windows\system32\Drivers\mpsdrv.sys => MD5 is legit
C:\Windows\system32\SDRSVC.dll => MD5 is legit
C:\Windows\system32\vssvc.exe
[2008-01-20 23:23] - [2008-01-20 23:23] - 1054720 ____A (Microsoft Corporation) D5FB73D19C46ADE183F968E13F186B23
 
C:\Windows\system32\wscsvc.dll
[2008-01-20 23:23] - [2008-01-20 23:23] - 0061440 ____A (Microsoft Corporation) 683DD16B590372F2C9661D277F35E49C
 
C:\Windows\system32\wbem\WMIsvc.dll
[2008-01-20 23:24] - [2008-01-20 23:24] - 0161792 ____A (Microsoft Corporation) 00B79A7C984678F24CF052E5BEB3A2F5
 
C:\Windows\system32\wuaueng.dll => MD5 is legit
C:\Windows\system32\qmgr.dll
[2008-01-20 23:25] - [2008-01-20 23:25] - 0758272 ____A (Microsoft Corporation) 02ED7B4DBC2A3232A389106DA7515C3D
 
C:\Windows\system32\es.dll
[2009-02-18 11:39] - [2008-04-18 02:48] - 0269312 ____A (Microsoft Corporation) 3CB3343D720168B575133A0A20DC2465
 
C:\Windows\system32\cryptsvc.dll
[2008-01-20 23:24] - [2008-01-20 23:24] - 0128000 ____A (Microsoft Corporation) 6DE363F9F99334514C46AEC02D3E3678
 
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\system32\ipnathlp.dll => MD5 is legit
C:\Windows\system32\iphlpsvc.dll
[2010-04-14 00:41] - [2010-02-18 11:11] - 0190464 ____A (Microsoft Corporation) 6A35D233693EDC29A12742049BC5E37F
 
C:\Windows\system32\svchost.exe => MD5 is legit
C:\Windows\system32\rpcss.dll
[2009-04-19 22:21] - [2009-03-03 01:39] - 0551424 ____A (Microsoft Corporation) 301AE00E12408650BADDC04DBC832830
 
 
 
**** End of log ****

 

MiniToolBox

 

MiniToolBox by Farbar  Version:21-04-2013
Ran by Lizz (administrator) on 19-05-2013 at 00:59:06
Running from "C:\Users\Lizz\Downloads"
Windows Vista ™ Home Premium Service Pack 1 (X86)
Boot Mode: Normal
***************************************************************************
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
========================= Hosts content: =================================
 
 
127.0.0.1       localhost
 
========================= IP Configuration: ================================
 
Atheros AR9281 Wireless Network Adapter = Wireless Network Connection (Connected)
Realtek RTL8102E Family PCI-E Fast Ethernet NIC (NDIS 6.0) = Local Area Connection (Media disconnected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : Lizz-PC
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
 
Wireless LAN adapter Wireless Network Connection:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Atheros AR9281 Wireless Network Adapter
   Physical Address. . . . . . . . . : 00-21-63-86-8E-93
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::cdbe:8b27:3c6d:75ce%11(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.2.11(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : May-17-13 6:39:52 PM
   Lease Expires . . . . . . . . . . : May-19-13 1:42:19 PM
   Default Gateway . . . . . . . . . : 192.168.2.1
   DHCP Server . . . . . . . . . . . : 192.168.2.1
   DNS Servers . . . . . . . . . . . : 192.168.2.1
                                       142.177.2.130
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Ethernet adapter Local Area Connection:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : no-domain-set.aliant
   Description . . . . . . . . . . . : Realtek RTL8102E Family PCI-E Fast Ethernet NIC (NDIS 6.0)
   Physical Address. . . . . . . . . : 00-1E-33-72-C7-6F
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Local Area Connection* 6:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : isatap.no-domain-set.aliant
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Local Area Connection* 7:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : isatap.{DBA1BDC8-7BF5-4EE3-AB76-2AB91077E975}
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  UnKnown
Address:  192.168.2.1
 
Name:    google.com
Addresses:  2607:f8b0:400b:807::1002
 173.194.43.98
 173.194.43.99
 173.194.43.100
 173.194.43.101
 173.194.43.102
 173.194.43.103
 173.194.43.104
 173.194.43.105
 173.194.43.110
 173.194.43.96
 173.194.43.97
 
 
 
Pinging google.com [173.194.43.102] with 32 bytes of data:
 
Reply from 173.194.43.102: bytes=32 time=30ms TTL=54
 
Reply from 173.194.43.102: bytes=32 time=32ms TTL=54
 
 
 
Ping statistics for 173.194.43.102:
 
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
 
Approximate round trip times in milli-seconds:
 
    Minimum = 30ms, Maximum = 32ms, Average = 31ms
 
Server:  UnKnown
Address:  192.168.2.1
 
Name:    yahoo.com
Addresses:  98.138.253.109
 98.139.183.24
 206.190.36.45
 
 
 
Pinging yahoo.com [206.190.36.45] with 32 bytes of data:
 
Reply from 206.190.36.45: bytes=32 time=88ms TTL=49
 
Reply from 206.190.36.45: bytes=32 time=176ms TTL=49
 
 
 
Ping statistics for 206.190.36.45:
 
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
 
Approximate round trip times in milli-seconds:
 
    Minimum = 88ms, Maximum = 176ms, Average = 132ms
 
 
 
Pinging 127.0.0.1 with 32 bytes of data:
 
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
 
 
Ping statistics for 127.0.0.1:
 
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
 
Approximate round trip times in milli-seconds:
 
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
 
===========================================================================
Interface List
 11 ...00 21 63 86 8e 93 ...... Atheros AR9281 Wireless Network Adapter
 10 ...00 1e 33 72 c7 6f ...... Realtek RTL8102E Family PCI-E Fast Ethernet NIC (NDIS 6.0)
  1 ........................... Software Loopback Interface 1
 12 ...00 00 00 00 00 00 00 e0  isatap.no-domain-set.aliant
 13 ...00 00 00 00 00 00 00 e0  isatap.{DBA1BDC8-7BF5-4EE3-AB76-2AB91077E975}
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.2.1     192.168.2.11     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.2.0    255.255.255.0         On-link      192.168.2.11    281
     192.168.2.11  255.255.255.255         On-link      192.168.2.11    281
    192.168.2.255  255.255.255.255         On-link      192.168.2.11    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link      192.168.2.11    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link      192.168.2.11    281
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    306 ::1/128                  On-link
 11    281 fe80::/64                On-link
 11    281 fe80::cdbe:8b27:3c6d:75ce/128
                                    On-link
  1    306 ff00::/8                 On-link
 11    281 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\Windows\system32\NLAapi.dll [48128] (Microsoft Corporation)
Catalog5 02 C:\Windows\system32\napinsp.dll [50176] (Microsoft Corporation)
Catalog5 03 C:\Windows\system32\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 04 C:\Windows\system32\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 05 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog5 06 C:\Windows\system32\winrnr.dll [19968] (Microsoft Corporation)
Catalog9 01 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 16 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 17 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 18 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 19 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 20 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 21 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 22 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (05/18/2013 03:06:15 AM) (Source: MsiInstaller) (User: NT AUTHORITY)
Description: Product: Microsoft Works - Update 'Security Update for Microsoft Works 9 (KB2754670)' could not be installed. Error code 1603. Windows Installer can create logs to help troubleshoot issues with installing software packages. Use the following link for instructions on turning on logging support: http://go.microsoft.com/fwlink/?LinkId=23127
 
Error: (05/18/2013 03:06:15 AM) (Source: MsiInstaller) (User: NT AUTHORITY)
Description: Product: Microsoft Works -- Error 1606.Could not access network location %APPDATA%\.
 
Error: (05/18/2013 03:06:15 AM) (Source: MsiInstaller) (User: NT AUTHORITY)
Description: Product: Microsoft Works -- Error 1606.Could not access network location %APPDATA%\.
 
Error: (05/17/2013 06:41:18 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/17/2013 06:34:31 PM) (Source: MsiInstaller) (User: NT AUTHORITY)
Description: Product: Microsoft Works - Update 'Security Update for Microsoft Works 9 (KB2754670)' could not be installed. Error code 1603. Windows Installer can create logs to help troubleshoot issues with installing software packages. Use the following link for instructions on turning on logging support: http://go.microsoft.com/fwlink/?LinkId=23127
 
Error: (05/17/2013 06:34:31 PM) (Source: MsiInstaller) (User: NT AUTHORITY)
Description: Product: Microsoft Works -- Error 1606.Could not access network location %APPDATA%\.
 
Error: (05/17/2013 06:34:31 PM) (Source: MsiInstaller) (User: NT AUTHORITY)
Description: Product: Microsoft Works -- Error 1606.Could not access network location %APPDATA%\.
 
Error: (05/17/2013 06:16:19 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/12/2013 07:07:48 PM) (Source: EventSystem) (User: )
Description: d:\vistasp1_gdr\com\complus\src\events\tier1\eventsystemobj.cpp458007043c
 
Error: (05/12/2013 07:07:19 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
 
System errors:
=============
 
Microsoft Office Sessions:
=========================
 
CodeIntegrity Errors:
===================================
  Date: 2013-05-19 00:55:42.071
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\tcpip.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-05-19 00:55:41.759
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\tcpip.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-05-19 00:55:41.479
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\tcpip.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-05-19 00:55:41.213
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\tcpip.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-05-12 19:13:45.115
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\tcpip.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-05-12 19:13:44.944
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\tcpip.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-05-12 19:13:44.772
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\tcpip.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-05-12 19:13:44.600
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\tcpip.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-05-12 19:13:44.429
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\tcpip.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-05-12 19:13:44.242
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\tcpip.sys because the set of per-page image hashes could not be found on the system.
 
 
=========================== Installed Programs ============================
 
 Update for Microsoft Office 2007 (KB2508958)
Activation Assistant for the 2007 Microsoft Office suites
Activation Assistant for the 2007 Microsoft Office suites (Version: 1.0)
Adobe Flash Player 10 ActiveX (Version: 10.0.32.18)
Adobe Reader 8.1.4 (Version: 8.1.4)
AppCore (Version: 2.0.0.79)
Apple Application Support (Version: 2.1.5)
Apple Software Update (Version: 2.1.3.127)
Atheros Driver Installation Program (Version: 5.2)
Atheros Wi-Fi Protected Setup Library
avast! Free Antivirus (Version: 8.0.1489.0)
Backup (Version: 1.0.0.382)
Bejeweled 1.5
Camera Assistant Software for Toshiba (Version: 1.7.193.0508L)
ccCommon (Version: 107.0.5.5)
CD/DVD Drive Acoustic Silencer (Version: 2.02.03)
Cisco EAP-FAST Module (Version: 2.1.6)
Cisco LEAP Module (Version: 1.0.12)
Cisco PEAP Module (Version: 1.0.13)
Collapse
Compatibility Pack for the 2007 Office system (Version: 12.0.6612.1000)
DVD MovieFactory for TOSHIBA (Version: 5.51)
Encore LaunchPad 6.8.25.100
GearDrvs (Version: 1.00.0000)
GearDrvs (Version: 5.0.0.2)
Google Chrome (Version: 26.0.1410.64)
Google Desktop (Version: 5.9.1005.12335)
Google Drive (Version: 1.9.4536.8202)
Google Earth (Version: 6.0.2.2074)
Google Earth (Version: 7.0.3.8542)
Google Toolbar for Internet Explorer (Version: 1.0.0)
Google Toolbar for Internet Explorer (Version: 7.4.3607.2246)
Google Update Helper (Version: 1.3.21.145)
Hoyle Texas Hold 'Em (remove only)
Intel® Graphics Media Accelerator Driver
Intel® Matrix Storage Manager
Java 7 Update 17 (Version: 7.0.170)
Java Auto Updater (Version: 2.1.9.0)
Java™ 6 Update 39 (Version: 6.0.390)
Java™ 6 Update 6 (Version: 1.6.0.60)
JavaFX 2.1.1 (Version: 2.1.1)
Juniper Networks Setup Client (Version: 2.1.4.7717)
LiveUpdate (Symantec Corporation) (Version: 3.4.1.234)
LiveUpdate (Symantec Corporation) (Version: 3.4.1.238)
Mahjongg Towers
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
Max Spyware Detector (Version: 19.0.2.044)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6012.5000)
Microsoft Choice Guard (Version: 2.0.48.0)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office Home and Student 2007 (Version: 12.0.6612.1000)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint Viewer 2007 (English) (Version: 12.0.6612.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Works (Version: 9.7.0621)
Microsoft XML Parser (Version: 8.20.8730.4)
MSVCRT (Version: 14.0.1468.721)
MSXML 4.0 SP2 (KB941833) (Version: 4.20.9849.0)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
Norton 360 (Symantec Corporation) (Version: 2.0.0.242)
Norton 360 (Version: 2.0.0.242)
Norton 360 HTMLHelp (Version: 2.0.0.175)
Norton Confidential Core (Version: 2.6.0.3)
OnlinePlay 1.0 (Version: 1.0)
PartyPokerNet (Version: 128)
Picasa 3 (Version: 3.1)
QuickTime (Version: 7.71.80.42)
Realtek 8169 8168 8101E 8102E Ethernet Driver (Version: 1.00.0000)
Realtek High Definition Audio Driver (Version: 6.0.1.5599)
Realtek USB 2.0 Card Reader (Version: )
Shotstone
Skype Toolbars (Version: 1.0.4051)
SPBBC 32bit (Version: 4.1.0.15)
Spelling Dictionaries Support For Adobe Reader 8 (Version: 8.0.0)
SUPERAntiSpyware Free Edition (Version: 4.29.0.1002)
Symantec Real Time Storage Protection Component (Version: 10.2.3.9)
Symantec Technical Support Controls (Version: 3.5.3)
SymNet (Version: 8.0.3.4)
Synaptics Pointing Device Driver (Version: 10.1.8.0)
TOSHIBA Assist (Version: 2.01.08)
TOSHIBA ConfigFree (Version: 7.2.20)
TOSHIBA Disc Creator (Version: 2.0.1.3)
TOSHIBA DVD PLAYER (Version: 1.31.14)
TOSHIBA Extended Tiles for Windows Mobility Center (Version: 1.01.00)
TOSHIBA Face Recognition (Version: 2.0.2.32)
TOSHIBA Hardware Setup (Version: 2.00.08)
TOSHIBA Recovery Disc Creator (Version: 2.0.0.2)
Toshiba Registration (Version: 1.00.0000)
TOSHIBA Software Modem (Version: 2.1.77 (SM2177ALD04))
TOSHIBA Speech System Applications
TOSHIBA Speech System SR Engine(U.S.) Version1.0
TOSHIBA Speech System TTS Engine(U.S.) Version1.0
TOSHIBA Supervisor Password (Version: 2.00.04)
TOSHIBA Value Added Package (Version: 1.1.24)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2687493) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Update Installer for WildTangent Games App
WildTangent Games (Version: 1.0.0.71)
WildTangent Games App (Toshiba Games) (Version: 4.0.10.15)
Windows Live Call (Version: 14.0.8064.0206)
Windows Live Communications Platform (Version: 14.0.8064.206)
Windows Live Essentials (Version: 14.0.8089.0726)
Windows Live Essentials (Version: 14.0.8089.726)
Windows Live Messenger (Version: 14.0.8089.0726)
Windows Live Sign-in Assistant (Version: 5.000.818.5)
Windows Live Upload Tool (Version: 14.0.8014.1029)
Windows Media Encoder 9 Series
Windows Media Encoder 9 Series (Version: 9.00.3374)
Yahoo! Messenger
Yahoo! Search Protection
Yahoo! Software Update
Yahoo! Toolbar
 
========================= Devices: ================================
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 69%
Total physical RAM: 1915.26 MB
Available physical RAM: 582.57 MB
Total Pagefile: 4079.8 MB
Available Pagefile: 2542.67 MB
Total Virtual: 2047.88 MB
Available Virtual: 1945.69 MB
 
========================= Partitions: =====================================
 
1 Drive c: (S3A6609D003) (Fixed) (Total:217.92 GB) (Free:146.22 GB) NTFS
2 Drive d: () (Fixed) (Total:6.81 GB) (Free:6.74 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\LIZZ-PC
 
Administrator            Guest                    Lizz                     
 
 
**** End of log ****

 

 


Malwarebytes’ Anti-Malware (I also ran this prior to having talked to you, perhaps this is the reason nothinb was found in this log)

 

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org
 
Database version: v2013.05.19.01
 
Windows Vista Service Pack 1 x86 NTFS
Internet Explorer 8.0.6001.19088
Lizz :: LIZZ-PC [administrator]
 
19/05/2013 1:07:04 AM
mbam-log-2013-05-19 (01-07-04).txt
 
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 225287
Time elapsed: 14 minute(s), 34 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 0
(No malicious items detected)
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 0
(No malicious items detected)
 
(end)
 

Malwarebytes’ Anti-Rootkit

 

 

Malwarebytes Anti-Rootkit BETA 1.05.0.1001
www.malwarebytes.org
 
Database version: v2013.05.19.07
 
Windows Vista Service Pack 1 x86 NTFS
Internet Explorer 8.0.6001.19088
Lizz :: LIZZ-PC [administrator]
 
19/05/2013 1:35:39 PM
mbar-log-2013-05-19 (13-35-39).txt
 
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM | P2P
Scan options disabled: 
Objects scanned: 30789
Time elapsed: 44 minute(s), 59 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 0
(No malicious items detected)
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 0
(No malicious items detected)
 
(end)
 

 

---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.05.0.1001
 
© Malwarebytes Corporation 2011-2012
 
OS version: 6.0.6001 Windows Vista Service Pack 1 x86
 
Account is Administrative
 
Internet Explorer version: 8.0.6001.19088
 
Java version: 1.6.0_39
 
File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED
CPU speed: 1.995000 GHz
Memory total: 2008297472, free: 777392128
 
------------ Kernel report ------------
     05/19/2013 12:49:41
------------ Loaded modules -----------
\SystemRoot\system32\ntkrnlpa.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kdcom.dll
\SystemRoot\system32\mcupdate_GenuineIntel.dll
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\BOOTVID.dll
\SystemRoot\system32\CLFS.SYS
\SystemRoot\system32\CI.dll
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\system32\drivers\acpi.sys
\SystemRoot\system32\drivers\WMILIB.SYS
\SystemRoot\system32\drivers\msisadrv.sys
\SystemRoot\system32\drivers\pci.sys
\SystemRoot\System32\drivers\MaxMgr.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\system32\DRIVERS\compbatt.sys
\SystemRoot\system32\DRIVERS\BATTC.SYS
\SystemRoot\system32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\system32\DRIVERS\pciide.sys
\SystemRoot\system32\DRIVERS\PCIIDEX.SYS
\SystemRoot\system32\DRIVERS\iaStor.sys
\SystemRoot\system32\drivers\atapi.sys
\SystemRoot\system32\drivers\ataport.SYS
\SystemRoot\system32\drivers\msahci.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\system32\drivers\fileinfo.sys
\SystemRoot\System32\drivers\SDActMon.sys
\SystemRoot\System32\Drivers\PxHelp20.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\msrpc.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\system32\drivers\volsnap.sys
\SystemRoot\system32\DRIVERS\TVALZ_O.SYS
\SystemRoot\system32\DRIVERS\tos_sps32.sys
\SystemRoot\System32\Drivers\spldr.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\ecache.sys
\SystemRoot\system32\drivers\disk.sys
\SystemRoot\system32\drivers\CLASSPNP.SYS
\SystemRoot\system32\drivers\crcdisk.sys
\SystemRoot\System32\Drivers\aswVmm.sys
\SystemRoot\System32\Drivers\aswRvrt.sys
\SystemRoot\system32\DRIVERS\tunnel.sys
\SystemRoot\system32\DRIVERS\FwLnk.sys
\SystemRoot\system32\DRIVERS\intelppm.sys
\SystemRoot\system32\DRIVERS\CmBatt.sys
\SystemRoot\system32\DRIVERS\igdkmd32.sys
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\system32\DRIVERS\usbuhci.sys
\SystemRoot\system32\DRIVERS\USBPORT.SYS
\SystemRoot\system32\DRIVERS\usbehci.sys
\SystemRoot\system32\DRIVERS\HDAudBus.sys
\SystemRoot\system32\DRIVERS\Rtlh86.sys
\SystemRoot\system32\DRIVERS\athr.sys
\SystemRoot\system32\DRIVERS\i8042prt.sys
\SystemRoot\system32\DRIVERS\kbdclass.sys
\SystemRoot\system32\DRIVERS\SynTP.sys
\SystemRoot\system32\DRIVERS\USBD.SYS
\SystemRoot\system32\DRIVERS\mouclass.sys
\SystemRoot\system32\DRIVERS\tdcmdpst.sys
\SystemRoot\system32\DRIVERS\cdrom.sys
\SystemRoot\System32\Drivers\GEARAspiWDM.sys
\SystemRoot\system32\DRIVERS\msiscsi.sys
\SystemRoot\system32\DRIVERS\storport.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\rassstp.sys
\SystemRoot\system32\DRIVERS\termdd.sys
\SystemRoot\system32\DRIVERS\swenum.sys
\SystemRoot\system32\DRIVERS\ks.sys
\SystemRoot\system32\DRIVERS\mssmbios.sys
\SystemRoot\system32\DRIVERS\umbus.sys
\SystemRoot\system32\DRIVERS\usbhub.sys
\SystemRoot\system32\drivers\RTKVHDA.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\system32\DRIVERS\AGRSM.sys
\SystemRoot\system32\drivers\modem.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\System32\Drivers\aswSnx.SYS
\SystemRoot\System32\Drivers\Fs_Rec.SYS
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\System32\drivers\MaxProtector32.sys
\SystemRoot\system32\DRIVERS\HIDPARSE.SYS
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\drivers\VIDEOPRT.SYS
\SystemRoot\System32\DRIVERS\RDPCDD.sys
\SystemRoot\system32\drivers\rdpencdd.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\System32\DRIVERS\rasacd.sys
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\System32\Drivers\aswTdi.SYS
\SystemRoot\system32\DRIVERS\smb.sys
\SystemRoot\System32\Drivers\SYMTDI.SYS
\??\C:\Windows\system32\Drivers\SYMEVENT.SYS
\SystemRoot\System32\Drivers\SYMREDRV.SYS
\SystemRoot\System32\Drivers\SYMDNS.SYS
\SystemRoot\System32\Drivers\SYMNDISV.SYS
\SystemRoot\System32\Drivers\SYMFW.SYS
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\system32\DRIVERS\usbccgp.sys
\SystemRoot\System32\Drivers\aswRdr.SYS
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\jswpslwf.sys
\SystemRoot\system32\DRIVERS\SymIMv.sys
\SystemRoot\System32\Drivers\UVCFTR_S.SYS
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\System32\Drivers\usbvideo.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\SystemRoot\System32\Drivers\SRTSPX.SYS
\??\C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCDrv.sys
\??\C:\Program Files\SUPERAntiSpyware\SASKUTIL.sys
\??\C:\Program Files\SUPERAntiSpyware\SASDIFSV.SYS
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\system32\drivers\RTSTOR.SYS
\??\C:\PROGRA~2\Symantec\DEFINI~1\SymcData\ipsdefs\20090225.002\IDSvix86.sys
\??\C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\System32\Drivers\aswSP.SYS
\SystemRoot\system32\DRIVERS\hidusb.sys
\SystemRoot\system32\DRIVERS\HIDCLASS.SYS
\SystemRoot\system32\DRIVERS\kbdhid.sys
\SystemRoot\system32\DRIVERS\mouhid.sys
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\Drivers\dump_iaStor.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\system32\DRIVERS\monitor.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\cdd.dll
\SystemRoot\system32\drivers\luafv.sys
\??\C:\Windows\system32\drivers\aswMonFlt.sys
\??\C:\Windows\system32\drivers\mbam.sys
\SystemRoot\System32\Drivers\aswFsBlk.SYS
\SystemRoot\system32\drivers\spsys.sys
\SystemRoot\system32\DRIVERS\lltdio.sys
\SystemRoot\system32\DRIVERS\nwifi.sys
\SystemRoot\system32\DRIVERS\ndisuio.sys
\SystemRoot\system32\DRIVERS\rspndr.sys
\SystemRoot\system32\drivers\HTTP.sys
\??\C:\Windows\system32\drivers\CO_Mon.sys
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\drivers\mrxdav.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\System32\DRIVERS\srv.sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\Drivers\secdrv.SYS
\SystemRoot\System32\drivers\tcpipreg.sys
\SystemRoot\system32\DRIVERS\cdfs.sys
\??\C:\Windows\system32\drivers\mbamchameleon.sys
\??\C:\Windows\system32\drivers\mbamswissarmy.sys
\Windows\System32\ntdll.dll
----------- End -----------
<<<1>>>
Upper Device Name: \Device\Harddisk0\DR0
Upper Device Object: 0xffffffff8686bac8
Upper Device Driver Name: \Driver\disk\
Lower Device Name: \Device\Ide\IAAStorageDevice-1\
Lower Device Object: 0xffffffff85548028
Lower Device Driver Name: \Driver\iaStor\
Driver name found: iaStor
Initialization returned 0x0
Load Function returned 0x0
Downloaded database version: v2013.05.19.07
Downloaded database version: v2013.05.14.03
Initializing...
Done!
<<<2>>>
Device number: 0, partition: 2
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xffffffff8686bac8, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\disk\
--------- Disk Stack ------
DevicePointer: 0xffffffff86768b60, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xffffffff8686bac8, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\disk\
DevicePointer: 0xffffffff85548028, DeviceName: \Device\Ide\IAAStorageDevice-1\, DriverName: \Driver\iaStor\
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\disk\
Upper DeviceData: 0xffffffffb8e280e0, 0xffffffff8686bac8, 0xffffffff85445040
Lower DeviceData: 0xffffffffafe21758, 0xffffffff85548028, 0xffffffff8605af08
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning directory: C:\Windows\system32\drivers...
<<<2>>>
Device number: 0, partition: 2
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Done!
Drive 0
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: F21AE38B
 
Partition information:
 
    Partition 0 type is Other (0x27)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 2048  Numsec = 3072000
 
    Partition 1 type is Primary (0x7)
    Partition is ACTIVE.
    Partition starts at LBA: 3074048  Numsec = 457013248
    Partition file system is NTFS
    Partition is bootable
 
    Partition 2 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 460087296  Numsec = 14272512
 
    Partition 3 type is HIDDEN (0x17)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 474359808  Numsec = 14036992
    Partition is not bootable
Hidden partition VBR is not infected.
 
Disk Size: 250059350016 bytes
Sector size: 512 bytes
 
Scanning physical sectors of unpartitioned space on drive 0 (1-2047-488377168-488397168)...
Done!
Performing system, memory and registry scan...
Done!
Scan finished
 
AdwCleaner

 

 

# AdwCleaner v2.301 - Logfile created 05/19/2013 at 13:39:44
# Updated 16/05/2013 by Xplode
# Operating system : Windows Vista ™ Home Premium Service Pack 1 (32 bits)
# User : Lizz - LIZZ-PC
# Boot Mode : Normal
# Running from : C:\Users\Lizz\Downloads\adwcleaner.exe
# Option [Delete]
 
 
***** [Services] *****
 
 
***** [Files / Folders] *****
 
File Deleted : C:\END
File Deleted : C:\Users\Lizz\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_search.conduit.com_0.localstorage
File Deleted : C:\Users\Lizz\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_search.conduit.com_0.localstorage-journal
Folder Deleted : C:\ProgramData\Trymedia
Folder Deleted : C:\Users\Lizz\AppData\Local\Conduit
Folder Deleted : C:\Users\Lizz\AppData\Local\Max Secure Software
Folder Deleted : C:\Users\Lizz\AppData\LocalLow\Conduit
Folder Deleted : C:\Users\Lizz\AppData\LocalLow\PriceGong
 
***** [Registry] *****
 
Key Deleted : HKCU\Software\AppDataLow\Software\ConduitSearchScopes
Key Deleted : HKCU\Software\AppDataLow\Software\PriceGong
Key Deleted : HKCU\Software\AppDataLow\Software\SmartBar
Key Deleted : HKCU\Software\Conduit
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{70D46D94-BF1E-45ED-B567-48701376298E}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT3268935
Key Deleted : HKLM\Software\Conduit
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKLM\SOFTWARE\Software
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{EF99BD32-C1FB-11D2-892F-0090271D4F88}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{EF99BD32-C1FB-11D2-892F-0090271D4F88}]
 
***** [Internet Browsers] *****
 
-\\ Internet Explorer v8.0.6001.19088
 
Replaced : [HKCU\Software\Microsoft\Internet Explorer\Main - Start Page] = hxxp://search.conduit.com/?ctid=CT3268935&octid=CT3268935&SearchSource=61&CUI=UN35141527482247111&UM=2&UP=SP6BD8C254-C29F-41DB-8B59-3AB7D602C343 --> hxxp://www.google.com
 
-\\ Google Chrome v26.0.1410.64
 
File : C:\Users\Lizz\AppData\Local\Google\Chrome\User Data\Default\Preferences
 
Deleted [l.32] : icon_url = "hxxp://search.conduit.com/fav.ico",
Deleted [l.35] : keyword = "search.conduit.com",
Deleted [l.39] : search_url = "hxxp://search.conduit.com/Results.aspx?q={searchTerms}&SearchSource=49&cui=UN23[...]
Deleted [l.40] : suggest_url = "hxxp://suggest.search.conduit.com/Suggest.ashx?q=[{searchTerms}]"
Deleted [l.2643] : urls_to_restore_on_startup = [ "hxxp://search.conduit.com/?ctid=CT3268934&SearchSource=48&CUI[...]
 
*************************
 
AdwCleaner[S1].txt - [3630 octets] - [19/05/2013 13:39:44]
 
########## EOF - C:\AdwCleaner[S1].txt - [3690 octets] ##########
 

Junkware Removal Tool

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 4.9.4 (05.06.2013:1)
OS: Windows Vista ™ Home Premium x86
Ran by Lizz on 19/05/2013 at 13:56:20.86
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
~~~ Services
 
 
 
~~~ Registry Values
 
Successfully repaired: [Registry Value] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\\Start Page
Successfully repaired: [Registry Value] HKEY_USERS\.DEFAULT\Software\Microsoft\Internet Explorer\Main\\Start Page
Successfully repaired: [Registry Value] HKEY_USERS\S-1-5-18\Software\Microsoft\Internet Explorer\Main\\Start Page
Successfully repaired: [Registry Value] HKEY_USERS\S-1-5-19\Software\Microsoft\Internet Explorer\Main\\Start Page
Successfully repaired: [Registry Value] HKEY_USERS\S-1-5-20\Software\Microsoft\Internet Explorer\Main\\Start Page
Successfully repaired: [Registry Value] HKEY_USERS\S-1-5-21-2127210358-3059831985-1125732819-1000\Software\Microsoft\Internet Explorer\Main\\Start Page
Successfully repaired: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}\\DisplayName
Successfully repaired: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}\\URL
 
 
 
~~~ Registry Keys
 
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\yt.ytnavassistplugin
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\yt.ytnavassistplugin.1
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{3AAD2B1F-3FB9-4BA6-8B25-276A9B5DAD89}
 
 
 
~~~ Files
 
 
 
~~~ Folders
 
 
 
~~~ Event Viewer Logs were cleared
 
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on 19/05/2013 at 14:00:23.33
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 

That is everything.  I just want to let you know that I had considerable difficulty in running the Temp File Cleaner.  I had to run in safe mode, and it took quite a while for it to complete it's sequence (I went to bed, so I have no idea how long it took).

 

Performance of the computer is greatly improved, the unwanted tool-bars are gone, and my homepage is no longer been hijacked.  I am still getting erratic cursor behavior off and on.  This may be due to the fact that I still haven't completed all the updates which you recommended at the end of your post.

 

Merci






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