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Zeroaccess recovery, Phase II: Do I still have it?


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7 replies to this topic

#1 Emankcin

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Posted 02 May 2013 - 11:22 PM

For background on Phase I, see here:

 

http://www.bleepingcomputer.com/forums/t/492694/cannot-connect-to-internet-after-restarting-on-suggestion-of-norton-powererase/

 

In short, I had Norton Internet Security, and started getting pop-ups from it saying that it had blocked something called Zeroaccess Trojan, (and another one, I can't remember). I clicked on it to try to get more info, wondering why it wasn't sending them to the quarintine area, but couldn't get any info. Shortly after, another popup from Norton, this time a prog called Powererase. Basically telling me it can get rid of the trojans, but first I had to restart. I clicked ok, computer locked up on restart and went into a start loop. Eventually it came back, but my internet access was out. It said I was connected, but I couldn't connect to anything. NIS wouldn't start, and Norton tech support told me to uninstall NIS, but I couldn't do that either. Come here, got advice and links, and managed to get NIS uninstalled, and internet access gained again. Now, I need to figure out if I still have these things on my computer, and how to get rid of them. Any help?

PS, I have not reinstalled NIS yet... I am deciding whether to do that, or go with another brand.



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#2 Broni

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Posted 03 May 2013 - 04:03 PM

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size

Click Go and post the result.

p22002970.gif Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

p22002970.gifDownload Malwarebytes Anti-Rootkit from HERE to your Desktop.
  • Unzip downloaded file.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • DO NOT click on the Cleanup button. Simply exit the program.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt


p22002970.gif NOTE. Make sure all logs are pasted not attached.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 Emankcin

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Posted 04 May 2013 - 07:24 AM

This will be a two part post. I only got through half the scans last night. Get the rest later today. Here so far:

 Results of screen317's Security Check version 0.99.63  
   x64 (UAC is enabled)  
 Internet Explorer 9  
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled!  
Windows Defender   
 WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
 Java 7 Update 17  
 Java version out of Date!
 Adobe Flash Player     11.6.602.180  
 Adobe Reader 10.1.3 Adobe Reader out of Date!  
 Mozilla Firefox (20.0.1)
````````Process Check: objlist.exe by Laurent````````  
 Norton ccSvcHst.exe
 Symantec Norton Online Backup NOBuAgent.exe  
 Symantec Norton Online Backup NOBuClient.exe  
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C:  %
````````````````````End of Log``````````````````````
 


FSS

Farbar Service Scanner Version: 14-04-2013
Ran by Sam (administrator) on 04-05-2013 at 08:05:44
Running from "C:\Users\Sam\Desktop\test"
Windows 8  (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Attempt to access Yahoo IP returned error. Yahoo IP is offline
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============

Windows Update:
============
wuauserv Service is not running. Checking service configuration:
The start type of wuauserv service is set to Demand. The default start type is Auto.
The ImagePath of wuauserv service is OK.
The ServiceDll of wuauserv service is OK.


Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend: ""%ProgramFiles%\Windows Defender\MsMpEng.exe"".


Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1


Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys
[2013-04-24 22:33] - [2013-03-02 05:59] - 2231528 ____A (Microsoft Corporation) B6D52E2C38B49A156E58FF5B9C6CA8BE

C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll
[2013-04-24 22:33] - [2013-03-01 22:45] - 3240448 ____A (Microsoft Corporation) 79F95469604B77296346DE7DB463EA2A

C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll
[2013-03-24 13:39] - [2013-01-28 19:08] - 1555920 ____A (Microsoft Corporation) 905601FFF40D8DA9FA82CBE77D1F5EB1

C:\Program Files\Windows Defender\MsMpEng.exe
[2013-03-24 13:39] - [2013-01-28 21:57] - 0014920 ____A (Microsoft Corporation) 473B9548568BA927ACE0B77EC208A561

C:\Windows\System32\ipnathlp.dll => MD5 is legit
C:\Windows\System32\iphlpsvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit


**** End of log ****


MINITOOLBOX

 

MiniToolBox by Farbar  Version:21-04-2013
Ran by Sam (administrator) on 04-05-2013 at 08:13:31
Running from "C:\Users\Sam\Desktop"
Windows 8  (X64)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================



========================= IP Configuration: ================================

Realtek RTL8188CE Wireless LAN 802.11n PCI-E NIC = Wi-Fi (Connected)
Realtek PCIe FE Family Controller = Ethernet (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset


popd
# End of IPv4 configuration



Windows IP Configuration

   Host Name . . . . . . . . . . . . : SAMMsPC
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Local Area Connection* 11:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
   Physical Address. . . . . . . . . : 24-EC-99-88-F7-DD
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wi-Fi:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Realtek RTL8188CE Wireless LAN 802.11n PCI-E NIC
   Physical Address. . . . . . . . . : 24-EC-99-88-F7-DD
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::cd56:24e1:307f:484d%13(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.1.9(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Saturday, May 4, 2013 6:50:21 AM
   Lease Expires . . . . . . . . . . : Sunday, May 5, 2013 6:50:20 AM
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 321186969
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-17-C9-BA-6D-00-26-6C-2B-A0-70
   DNS Servers . . . . . . . . . . . : 192.168.1.1
   NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Ethernet:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : hsd1.wv.comcast.net.
   Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
   Physical Address. . . . . . . . . : 00-26-6C-2B-A0-70
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:cc4:56:3f57:fef6(Preferred)
   Link-local IPv6 Address . . . . . : fe80::cc4:56:3f57:fef6%16(Preferred)
   Default Gateway . . . . . . . . . : ::
   DHCPv6 IAID . . . . . . . . . . . : 587202560
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-17-C9-BA-6D-00-26-6C-2B-A0-70
   NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.{5D04CE64-893C-4545-89D4-2A44217ECF25}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  UnKnown
Address:  192.168.1.1

Name:    google.com
Addresses:  2607:f8b0:4002:c02::71
      74.125.139.102
      74.125.139.100
      74.125.139.139
      74.125.139.101
      74.125.139.138
      74.125.139.113


Pinging google.com [74.125.140.138] with 32 bytes of data:
Reply from 74.125.140.138: bytes=32 time=38ms TTL=47
Reply from 74.125.140.138: bytes=32 time=55ms TTL=47

Ping statistics for 74.125.140.138:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 38ms, Maximum = 55ms, Average = 46ms
Server:  UnKnown
Address:  192.168.1.1

DNS request timed out.
    timeout was 2 seconds.
Name:    yahoo.com
Addresses:  98.138.253.109
      206.190.36.45
      98.139.183.24


Pinging yahoo.com [206.190.36.45] with 32 bytes of data:
Reply from 206.190.36.45: bytes=32 time=197ms TTL=48
Reply from 206.190.36.45: bytes=32 time=167ms TTL=48

Ping statistics for 206.190.36.45:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 167ms, Maximum = 197ms, Average = 182ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 14...24 ec 99 88 f7 dd ......Microsoft Wi-Fi Direct Virtual Adapter
 13...24 ec 99 88 f7 dd ......Realtek RTL8188CE Wireless LAN 802.11n PCI-E NIC
 12...00 26 6c 2b a0 70 ......Realtek PCIe FE Family Controller
  1...........................Software Loopback Interface 1
 16...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
 19...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #4
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1      192.168.1.9     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link       192.168.1.9    281
      192.168.1.9  255.255.255.255         On-link       192.168.1.9    281
    192.168.1.255  255.255.255.255         On-link       192.168.1.9    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link       192.168.1.9    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link       192.168.1.9    281
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 16    306 ::/0                     On-link
  1    306 ::1/128                  On-link
 16    306 2001::/32                On-link
 16    306 2001:0:4137:9e76:cc4:56:3f57:fef6/128
                                    On-link
 13    281 fe80::/64                On-link
 16    306 fe80::/64                On-link
 16    306 fe80::cc4:56:3f57:fef6/128
                                    On-link
 13    281 fe80::cd56:24e1:307f:484d/128
                                    On-link
  1    306 ff00::/8                 On-link
 16    306 ff00::/8                 On-link
 13    281 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\windows\SysWOW64\pnrpnsp.dll [67584] (Microsoft Corporation)
Catalog5 03 C:\windows\SysWOW64\pnrpnsp.dll [67584] (Microsoft Corporation)
Catalog5 04 C:\windows\SysWOW64\NLAapi.dll [55296] (Microsoft Corporation)
Catalog5 05 C:\windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog5 06 C:\windows\SysWOW64\winrnr.dll [21504] (Microsoft Corporation)
Catalog9 01 C:\windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 02 C:\windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 03 C:\windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 04 C:\windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 05 C:\windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 06 C:\windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 07 C:\windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 08 C:\windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 09 C:\windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 10 C:\windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\napinsp.dll [66560] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [85504] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [85504] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [72192] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [53760] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (05/04/2013 07:29:00 AM) (Source: Office 2013 Licensing Service) (User: )
Description: Subscription licensing service failed: -1073415161

Error: (05/04/2013 00:54:06 AM) (Source: Google Update) (User: SAMMsPC)
Description: Network Request Error.
Error: 0x80072ee7. Http status code: 0.
Url=https://www.facebook.com/omaha/update.php
Trying config: source=FireFox, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=IE, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=FireFox, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=IE, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80

Error: (05/03/2013 09:54:06 PM) (Source: Google Update) (User: SAMMsPC)
Description: Network Request Error.
Error: 0x80072ee7. Http status code: 0.
Url=https://www.facebook.com/omaha/update.php
Trying config: source=FireFox, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=IE, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=FireFox, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=IE, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80

Error: (05/03/2013 11:00:29 AM) (Source: Office 2013 Licensing Service) (User: )
Description: Subscription licensing service failed: -1073415161

Error: (05/03/2013 00:54:06 AM) (Source: Google Update) (User: SAMMsPC)
Description: Network Request Error.
Error: 0x80072ee7. Http status code: 0.
Url=https://www.facebook.com/omaha/update.php
Trying config: source=FireFox, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=IE, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=FireFox, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=IE, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80

Error: (05/02/2013 04:20:47 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "1".Error in manifest or policy file "2" on line 3.
The manifest file root element must be assembly.

Error: (05/02/2013 04:17:14 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "1".Error in manifest or policy file "2" on line 3.
The manifest file root element must be assembly.

Error: (05/02/2013 03:54:06 AM) (Source: Google Update) (User: SAMMsPC)
Description: Network Request Error.
Error: 0x80072ee7. Http status code: 0.
Url=https://www.facebook.com/omaha/update.php
Trying config: source=FireFox, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=IE, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=FireFox, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=IE, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80

Error: (05/02/2013 00:20:07 AM) (Source: Office 2013 Licensing Service) (User: )
Description: Subscription licensing service failed: -1073415161

Error: (04/30/2013 05:08:54 AM) (Source: Customer Experience Improvement Program) (User: )
Description: 80070005


System errors:
=============
Error: (05/02/2013 11:58:10 AM) (Source: Service Control Manager) (User: )
Description: The Norton Anti-Theft service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 120000 milliseconds: Restart the service.

Error: (05/02/2013 11:58:10 AM) (Source: Service Control Manager) (User: )
Description: The Common Client Job Manager Service service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 120000 milliseconds: Restart the service.

Error: (05/02/2013 11:58:10 AM) (Source: Service Control Manager) (User: )
Description: The Norton Internet Security service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 120000 milliseconds: Restart the service.

Error: (05/02/2013 00:25:23 AM) (Source: Service Control Manager) (User: )
Description: The NTI BackupNowEZSvr service is marked as an interactive service.  However, the system is configured to not allow interactive services.  This service may not function properly.

Error: (04/30/2013 10:45:25 PM) (Source: DCOM) (User: SAMMsPC)
Description: {4545DEA0-2DFC-4906-A728-6D986BA399A9}

Error: (04/30/2013 10:45:25 PM) (Source: DCOM) (User: SAMMsPC)
Description: {4545DEA0-2DFC-4906-A728-6D986BA399A9}

Error: (04/28/2013 01:30:38 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 1:08:13 AM on ?4/?28/?2013 was unexpected.

Error: (04/26/2013 01:43:51 AM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x800f0923: Update for Internet Explorer Flash Player for Windows 8 for x64-based Systems (KB2833510).

Error: (04/26/2013 01:43:50 AM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x800f0923: Update for Windows 8 for x64-based Systems (KB2800033).

Error: (04/26/2013 01:43:50 AM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x800f0923: Security Update for Windows 8 for x64-based Systems (KB2813170).


Microsoft Office Sessions:
=========================
Error: (05/04/2013 07:29:00 AM) (Source: Office 2013 Licensing Service)(User: )
Description: Subscription licensing service failed: -1073415161

Error: (05/04/2013 00:54:06 AM) (Source: Google Update)(User: SAMMsPC)
Description: Network Request Error.
Error: 0x80072ee7. Http status code: 0.
Url=https://www.facebook.com/omaha/update.php
Trying config: source=FireFox, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=IE, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=FireFox, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=IE, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80

Error: (05/03/2013 09:54:06 PM) (Source: Google Update)(User: SAMMsPC)
Description: Network Request Error.
Error: 0x80072ee7. Http status code: 0.
Url=https://www.facebook.com/omaha/update.php
Trying config: source=FireFox, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=IE, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=FireFox, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=IE, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80

Error: (05/03/2013 11:00:29 AM) (Source: Office 2013 Licensing Service)(User: )
Description: Subscription licensing service failed: -1073415161

Error: (05/03/2013 00:54:06 AM) (Source: Google Update)(User: SAMMsPC)
Description: Network Request Error.
Error: 0x80072ee7. Http status code: 0.
Url=https://www.facebook.com/omaha/update.php
Trying config: source=FireFox, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=IE, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=FireFox, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=IE, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80

Error: (05/02/2013 04:20:47 AM) (Source: SideBySide)(User: )
Description: c:\program files\WinZip\adxloader.dll.Manifestc:\program files\WinZip\adxloader.dll.Manifest2

Error: (05/02/2013 04:17:14 AM) (Source: SideBySide)(User: )
Description: c:\program files\WinZip\adxloader.dll.Manifestc:\program files\WinZip\adxloader.dll.Manifest2

Error: (05/02/2013 03:54:06 AM) (Source: Google Update)(User: SAMMsPC)
Description: Network Request Error.
Error: 0x80072ee7. Http status code: 0.
Url=https://www.facebook.com/omaha/update.php
Trying config: source=FireFox, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=IE, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=FireFox, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=IE, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80

Error: (05/02/2013 00:20:07 AM) (Source: Office 2013 Licensing Service)(User: )
Description: Subscription licensing service failed: -1073415161

Error: (04/30/2013 05:08:54 AM) (Source: Customer Experience Improvement Program)(User: )
Description: 80070005


=========================== Installed Programs ============================

ACE COMBAT ASSAULT HORIZON Enhanced Edition
Adobe Flash Player 11 Plugin (Version: 11.6.602.180)
Adobe Reader X (10.1.3) (Version: 10.1.3)
AMD Accelerated Video Transcoding (Version: 12.5.100.21219)
AMD APP SDK Runtime (Version: 10.0.1084.4)
AMD Catalyst Install Manager (Version: 8.0.903.0)
AMD Fuel (Version: 2012.1219.1521.27485)
AMD Quick Stream (Version: 3.3.26.0)
AMD VISION Engine Control Center (Version: 2012.1219.1521.27485)
Angry Birds Star Wars (Version: 1.0.0)
Bejeweled 3 (Version: 2.2.0.97)
Bing Bar (Version: 7.1.391.0)
BoneCraft (Version: 1.0.4)
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center Graphics Previews Common (Version: 2012.1219.1521.27485)
Catalyst Control Center InstallProxy (Version: 2012.1219.1521.27485)
Catalyst Control Center Localization All (Version: 2012.1219.1521.27485)
CCC Help Chinese Standard (Version: 2012.1219.1520.27485)
CCC Help Chinese Traditional (Version: 2012.1219.1520.27485)
CCC Help Czech (Version: 2012.1219.1520.27485)
CCC Help Danish (Version: 2012.1219.1520.27485)
CCC Help Dutch (Version: 2012.1219.1520.27485)
CCC Help English (Version: 2012.1219.1520.27485)
CCC Help Finnish (Version: 2012.1219.1520.27485)
CCC Help French (Version: 2012.1219.1520.27485)
CCC Help German (Version: 2012.1219.1520.27485)
CCC Help Greek (Version: 2012.1219.1520.27485)
CCC Help Hungarian (Version: 2012.1219.1520.27485)
CCC Help Italian (Version: 2012.1219.1520.27485)
CCC Help Japanese (Version: 2012.1219.1520.27485)
CCC Help Korean (Version: 2012.1219.1520.27485)
CCC Help Norwegian (Version: 2012.1219.1520.27485)
CCC Help Polish (Version: 2012.1219.1520.27485)
CCC Help Portuguese (Version: 2012.1219.1520.27485)
CCC Help Russian (Version: 2012.1219.1520.27485)
CCC Help Spanish (Version: 2012.1219.1520.27485)
CCC Help Swedish (Version: 2012.1219.1520.27485)
CCC Help Thai (Version: 2012.1219.1520.27485)
CCC Help Turkish (Version: 2012.1219.1520.27485)
ccc-utility64 (Version: 2012.1219.1521.27485)
CDisplay 1.8
D3DX10 (Version: 15.4.2368.0902)
Dead Rising 2 (Version: 1.0.0000.130)
Facebook Video Calling 1.2.0.287 (Version: 1.2.287)
Fallout New Vegas
Farmscapes (Version: 2.2.0.98)
FATE (Version: 2.2.0.97)
FTL version 1.03.1 (Version: 1.03.1)
Half-Life (Version: Half-Life - Non Steam)
I am an Air Traffic Controller3
Java 7 Update 17 (Version: 7.0.170)
Java Auto Updater (Version: 2.1.9.0)
K-Lite Mega Codec Pack 7.2.0 (Version: 7.2.0)
Krater
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Flight (Version: 1.0.0005.129)
Microsoft Games for Windows - LIVE Redistributable (Version: 3.5.92.0)
Microsoft Games for Windows Marketplace (Version: 3.5.50.0)
Microsoft Office 365 Home Premium - en-us (Version: 15.0.4481.1510)
Microsoft Silverlight (Version: 5.1.20125.0)
Microsoft SkyDrive (Version: 17.0.2003.1112)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Minecraft1.5.1
Movie Maker (Version: 16.4.3503.0728)
Mozilla Firefox 20.0.1 (x86 en-US) (Version: 20.0.1)
Mozilla Maintenance Service (Version: 20.0.1)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT110 (Version: 16.4.1108.0727)
MSVCRT110_amd64 (Version: 16.4.1108.0727)
Need for Speed™ Hot Pursuit (Version: 1.0.0.0)
Norton Anti-Theft (Version: 1.6.0.17)
Norton Online Backup (Version: 2.2.3.45)
Norton Online Backup ARA (Version: 4.1.0.11)
Norton PC Checkup (Version: 2.0.18.15)
Norton Security Dashboard (Version: 1.1.1.9)
NTI Backup Now EZ (Version: 3.0.2.32)
Office 15 Click-to-Run Extensibility Component (Version: 15.0.4481.1510)
Office 15 Click-to-Run Licensing Component (Version: 15.0.4481.1510)
Office 15 Click-to-Run Localization Component (Version: 15.0.4481.1510)
Origin (Version: 8.6.3.49)
Penguins! (Version: 2.2.0.98)
Photo Common (Version: 16.4.3503.0728)
Photo Gallery (Version: 16.4.3503.0728)
Plants vs. Zombies - Game of the Year (Version: 2.2.0.98)
PlayReady PC Runtime amd64 (Version: 1.3.0)
Polar Bowler (Version: 2.2.0.97)
Portal
Realtek Ethernet Controller Driver (Version: 8.2.612.2012)
Realtek High Definition Audio Driver (Version: 6.0.1.6690)
Realtek USB 2.0 Card Reader (Version: 6.1.8400.39030)
Realtek WLAN Driver (Version: 2.00.0020)
Search Protect by conduit (Version: 1.2.5.2)
Skype Click to Call (Version: 6.8.12323)
Skype™ 6.2 (Version: 6.2.106)
Software Version Updater (Version: 1.1.3.6)
Synaptics Pointing Device Driver (Version: 16.2.10.3)
Text Twist 2 (remove only)
Tinker (Version: 1.0.0000.131)
Tinker (Version: 1.0.0001.131)
Torchlight II © Runic Games version 1 (Version: 1)
Toshiba App Place (Version: 1.0.6.3)
TOSHIBA Application Installer (Version: 9.0.1.4)
TOSHIBA Audio Enhancement (Version: 1.0.2.8)
Toshiba Book Place (Version: 3.1.9534)
TOSHIBA Desktop Assist (Version: 1.00.0007.00002)
TOSHIBA eco Utility (Version: 2.0.0.6414)
TOSHIBA Function Key (Version: 1.00.6425)
TOSHIBA Password Utility (Version: v1.0.0.8)
TOSHIBA PC Health Monitor (Version: 1.8.17.640104)
TOSHIBA Quality Application (Version: 1.0.8)
TOSHIBA Recovery Media Creator (Version: 2.2.0.54043005)
TOSHIBA Service Station (Version: 2.4.4)
TOSHIBA System Driver (Version: 1.00.0012)
TOSHIBA System Settings (Version: 1.00.0001.32002)
TOSHIBA User's Guide (Version: 1.00.02)
TOSHIBA VIDEO PLAYER (Version: 5.1.0.12-A)
TOSHIBARegistration (Version: 1.1.6)
Update Installer for WildTangent Games App
Virtual Villagers 4 - The Tree of Life (Version: 2.2.0.97)
VLC media player 1.1.5 (Version: 1.1.5)
Vuze (Version: 4.9.0.0)
Vuze Remote Toolbar v7.0 (Version: 7.0)
WhiteSmoke B Toolbar (Version: 6.10.3.27)
WildTangent Games (Version: 1.0.3.0)
WildTangent Games App (Toshiba Games) (Version: 4.0.10.15)
Windows Live Communications Platform (Version: 16.4.3503.0728)
Windows Live Essentials (Version: 16.4.3503.0728)
Windows Live Installer (Version: 16.4.3503.0728)
Windows Live Photo Common (Version: 16.4.3503.0728)
Windows Live PIMT Platform (Version: 16.4.3503.0728)
Windows Live SOXE (Version: 16.4.3503.0728)
Windows Live SOXE Definitions (Version: 16.4.3503.0728)
Windows Live UX Platform (Version: 16.4.3503.0728)
Windows Live UX Platform Language Pack (Version: 16.4.3503.0728)
WinRAR archiver
WinZip 17.0 (Version: 17.0.10283)
XviD MPEG-4 Video Codec

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 37%
Total physical RAM: 4702.25 MB
Available physical RAM: 2932.89 MB
Total Pagefile: 9566.25 MB
Available Pagefile: 7581.11 MB
Total Virtual: 4095.88 MB
Available Virtual: 3972.62 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:425.52 GB) (Free:70.91 GB) NTFS

========================= Users: ========================================

User accounts for \\SAMMSPC

Administrator            Guest                    Sam                      


**** End of log ****
 



#4 Emankcin

Emankcin
  • Topic Starter

  • Members
  • 53 posts
  • OFFLINE
  •  
  • Local time:01:39 AM

Posted 04 May 2013 - 04:07 PM

MALEWAREBYTES LOG

 

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2013.05.04.05

Windows 8 x64 NTFS
Internet Explorer 10.0.9200.16540
Sam :: SAMMSPC [administrator]

5/4/2013 1:52:04 PM
mbam-log-2013-05-04 (13-52-04).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 214212
Time elapsed: 6 minute(s), 50 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 6
HKCR\CLSID\{67BD9EEB-AA06-4329-A940-D250019300C9} (PUP.Software.Updater) -> Quarantined and deleted successfully.
HKCR\TypeLib\{A0EE0278-2986-4E5A-884E-A3BF0357E476} (PUP.Software.Updater) -> Quarantined and deleted successfully.
HKCR\Interface\{9EDC0C90-2B5B-4512-953E-35767BAD5C67} (PUP.Software.Updater) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{99C91FC5-DB5B-4AA0-BB70-5D89C5A4DF96} (PUP.Software.Updater) -> Quarantined and deleted successfully.
HKCR\Updater.AmiUpd.1 (PUP.Software.Updater) -> Quarantined and deleted successfully.
HKCR\Updater.AmiUpd (PUP.Software.Updater) -> Quarantined and deleted successfully.

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 3
C:\Users\Sam\AppData\Local\SwvUpdater\Updater.exe (PUP.Software.Updater) -> Quarantined and deleted successfully.
C:\Users\Sam\Downloads\FlashPlayer_V.fd53b58772503be7d52eea59cb8d8061.exe (Trojan.DomaIQ) -> Quarantined and deleted successfully.
C:\Windows\Tasks\AmiUpdXp.job (PUP.Software.Updater) -> Quarantined and deleted successfully.

(end)
 



#5 Emankcin

Emankcin
  • Topic Starter

  • Members
  • 53 posts
  • OFFLINE
  •  
  • Local time:01:39 AM

Posted 04 May 2013 - 04:58 PM

MBAR ROOTKIT LOGS (MBAR)

Malwarebytes Anti-Rootkit BETA 1.05.0.1001
www.malwarebytes.org

Database version: v2013.05.04.08

Windows 8 x64 NTFS
Internet Explorer 10.0.9200.16540
Sam :: SAMMSPC [administrator]

5/4/2013 5:52:59 PM
mbar-log-2013-05-04 (17-52-59).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM | P2P
Scan options disabled:
Objects scanned: 7622
Time elapsed: 27 minute(s), 59 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 1
c:\Windows\Installer\{13c443fa-fc39-258e-157d-c99a42db1167}\L (Backdoor.0Access) -> Delete on reboot.

Files Detected: 0
(No malicious items detected)

(end)
 



MBAR ROOTKIT LOGS (system log)

 

---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.05.0.1001

© Malwarebytes Corporation 2011-2012

OS version: 6.2.9200 Windows 8 x64

Account is Administrative

Internet Explorer version: 10.0.9200.16540

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED
CPU speed: 1.697000 GHz
Memory total: 4930670592, free: 3647496192

------------ Kernel report ------------
     05/04/2013 17:24:02
------------ Loaded modules -----------
\SystemRoot\system32\ntoskrnl.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kd.dll
\SystemRoot\system32\mcupdate_AuthenticAMD.dll
\SystemRoot\System32\drivers\CLFS.SYS
\SystemRoot\System32\drivers\tm.sys
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\BOOTVID.dll
\SystemRoot\system32\CI.dll
\SystemRoot\System32\drivers\msrpc.sys
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\System32\Drivers\acpiex.sys
\SystemRoot\System32\Drivers\WppRecorder.sys
\SystemRoot\System32\drivers\ACPI.sys
\SystemRoot\System32\drivers\WMILIB.SYS
\SystemRoot\System32\Drivers\cng.sys
\SystemRoot\System32\drivers\msisadrv.sys
\SystemRoot\System32\drivers\pci.sys
\SystemRoot\System32\drivers\vdrvroot.sys
\SystemRoot\system32\drivers\pdc.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\System32\drivers\spaceport.sys
\SystemRoot\System32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\System32\drivers\storahci.sys
\SystemRoot\System32\drivers\storport.sys
\SystemRoot\System32\drivers\EhStorClass.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\System32\drivers\fileinfo.sys
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\System32\drivers\pcw.sys
\SystemRoot\System32\Drivers\Fs_Rec.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\Drivers\ksecpkg.sys
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\system32\DRIVERS\wfplwfs.sys
\SystemRoot\System32\DRIVERS\fvevol.sys
\SystemRoot\System32\drivers\wd.sys
\SystemRoot\System32\drivers\volsnap.sys
\SystemRoot\System32\drivers\rdyboost.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\disk.sys
\SystemRoot\System32\drivers\CLASSPNP.SYS
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\drivers\cdrom.sys
\SystemRoot\system32\drivers\NARAx64\0401000.00B\ccSetx64.sys
\SystemRoot\system32\drivers\NATx64\0107000.013\ccSetx64.sys
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\System32\drivers\BasicRender.sys
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\System32\drivers\dxgmms1.sys
\SystemRoot\System32\drivers\BasicDisplay.sys
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\vwififlt.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\System32\drivers\npsvctrig.sys
\SystemRoot\System32\drivers\mssmbios.sys
\SystemRoot\System32\drivers\discache.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\rassstp.sys
\SystemRoot\system32\DRIVERS\AgileVpn.sys
\SystemRoot\system32\DRIVERS\tunnel.sys
\SystemRoot\System32\drivers\CompositeBus.sys
\SystemRoot\system32\DRIVERS\kdnic.sys
\SystemRoot\System32\drivers\umbus.sys
\SystemRoot\System32\drivers\amdppm.sys
\SystemRoot\system32\DRIVERS\atikmpag.sys
\SystemRoot\system32\DRIVERS\atikmdag.sys
\SystemRoot\System32\drivers\HDAudBus.sys
\SystemRoot\System32\drivers\USBXHCI.SYS
\SystemRoot\System32\drivers\ucx01000.sys
\SystemRoot\system32\DRIVERS\tdcmdpst.sys
\??\C:\windows\system32\drivers\UBHelper.sys
\SystemRoot\System32\Drivers\fastfat.SYS
\??\C:\windows\system32\drivers\NTIDrvr.sys
\SystemRoot\System32\drivers\usbohci.sys
\SystemRoot\System32\drivers\USBPORT.SYS
\SystemRoot\system32\DRIVERS\usbfilter.sys
\SystemRoot\System32\drivers\usbehci.sys
\SystemRoot\System32\drivers\i8042prt.sys
\SystemRoot\system32\DRIVERS\SynTP.sys
\SystemRoot\system32\DRIVERS\USBD.SYS
\SystemRoot\System32\drivers\kbdclass.sys
\SystemRoot\System32\drivers\mouclass.sys
\SystemRoot\System32\drivers\CmBatt.sys
\SystemRoot\System32\drivers\BATTC.SYS
\SystemRoot\System32\drivers\sdbus.sys
\SystemRoot\system32\DRIVERS\rtwlane.sys
\SystemRoot\System32\drivers\vwifibus.sys
\SystemRoot\system32\DRIVERS\Rt630x64.sys
\SystemRoot\System32\drivers\wmiacpi.sys
\SystemRoot\System32\drivers\FwLnk.sys
\SystemRoot\System32\drivers\TVALZ_O.SYS
\SystemRoot\system32\DRIVERS\TVALZFL.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\System32\drivers\tos_sps64.sys
\SystemRoot\System32\drivers\swenum.sys
\SystemRoot\System32\drivers\ks.sys
\SystemRoot\System32\drivers\rdpbus.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\System32\drivers\usbhub.sys
\SystemRoot\system32\drivers\AtihdW86.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\system32\drivers\ksthunk.sys
\SystemRoot\System32\drivers\UsbHub3.sys
\SystemRoot\system32\drivers\RTKVHD64.sys
\SystemRoot\System32\drivers\Thotkey.sys
\SystemRoot\System32\drivers\mshidkmdf.sys
\SystemRoot\System32\drivers\HIDCLASS.SYS
\SystemRoot\System32\drivers\HIDPARSE.SYS
\SystemRoot\System32\Drivers\dump_diskdump.sys
\SystemRoot\System32\Drivers\dump_storahci.sys
\SystemRoot\System32\Drivers\dump_dumpfve.sys
\SystemRoot\System32\Drivers\RtsUVStor.sys
\SystemRoot\System32\drivers\usbccgp.sys
\SystemRoot\System32\Drivers\usbvideo.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\monitor.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\cdd.dll
\SystemRoot\system32\drivers\luafv.sys
\SystemRoot\system32\DRIVERS\appexDrv.sys
\SystemRoot\system32\DRIVERS\lltdio.sys
\SystemRoot\system32\DRIVERS\nwifi.sys
\SystemRoot\system32\DRIVERS\ndisuio.sys
\SystemRoot\system32\DRIVERS\rspndr.sys
\SystemRoot\System32\drivers\condrv.sys
\SystemRoot\system32\DRIVERS\vwifimp.sys
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\system32\drivers\Ndu.sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\Drivers\secdrv.SYS
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\System32\drivers\tcpipreg.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\System32\DRIVERS\srv.sys
\??\C:\windows\system32\drivers\mbamchameleon.sys
\??\C:\windows\system32\drivers\mbamswissarmy.sys
----------- End -----------
<<<1>>>
Upper Device Name: \Device\Harddisk0\DR0
Upper Device Object: 0xfffffa8005548060
Upper Device Driver Name: \Driver\disk\
Lower Device Name: \Device\00000039\
Lower Device Object: 0xfffffa8004b522b0
Lower Device Driver Name: \Driver\storahci\
Driver name found: storahci
Initialization returned 0x0
Port sub-driver loaded: \??\C:\Windows\System32\Drivers\storport.sys (0x0)
Load Function returned 0x0
Downloaded database version: v2013.05.04.08
Downloaded database version: v2013.05.01.01
Initializing...
Done!
<<<2>>>
Device number: 0, partition: 4
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xfffffa8005548060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa80055492b0, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa8005548060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\disk\
DevicePointer: 0xfffffa8004b522b0, DeviceName: \Device\00000039\, DriverName: \Driver\storahci\
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\disk\
Upper DeviceData: 0xfffff8a004f52860, 0xfffffa8005548060, 0xfffffa80046fd090
Lower DeviceData: 0xfffff8a0048810b0, 0xfffffa8004b522b0, 0xfffffa80044d3940
Partition type: GUID
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning directory: C:\windows\system32\drivers...
<<<2>>>
Device number: 0, partition: 4
Partition type: GUID
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Done!
Drive 0
Scanning MBR on drive 0...
Inspecting partition table:
This drive is a GPT Drive.
MBR Signature: 55AA
Disk Signature: 0

GPT Protective MBR Partition information:

    Partition 0 type is EFI-GPT (0xee)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 1  Numsec = 4294967295

    Partition 1 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

    Partition 2 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

GPT Partition information:

    GPT Header Signature 4546492050415254
    GPT Header Revision 65536 Size 92 CRC 2914180203
    GPT Header CurrentLba = 1 BackupLba 976773167
    GPT Header FirstUsableLba 34  LastUsableLba 976773134
    GPT Header Guid 45151d29-2ca5-44d6-8940-101cbe4944b0
    GPT Header Contains 128 partition entries starting at LBA 2
    GPT Header Partition entry size = 128

    Backup GPT header Signature 4546492050415254
    Backup GPT header Revision 65536 Size 92 CRC 2914180203
    Backup GPT header CurrentLba = 976773167 BackupLba 1
    Backup GPT header FirstUsableLba 34  LastUsableLba 976773134
    Backup GPT header Guid 45151d29-2ca5-44d6-8940-101cbe4944b0
    Backup GPT header Contains 128 partition entries starting at LBA 976773135
    Backup GPT header Partition entry size = 128

    Partition 0 Type de94bba4-6d1-4d40-a16a-bfd5179d6ac
    Partition ID d6cc9215-eae6-11e1-9978-c9641681586d
    FirstLBA 2048  Last LBA 923647
    Attributes 1
    Partition Name                 Basic data partition

    Partition 1 Type c12a7328-f81f-11d2-ba4b-0a0c93ec93b
    Partition ID d6cc921d-eae6-11e1-9978-c9641681586d
    FirstLBA 923648  Last LBA 1456127
    Attributes 0
    Partition Name                 Basic data partition

    GPT Partition 1 is bootable
    Partition 2 Type e3c9e316-b5c-4db8-817d-f92df0215ae
    Partition ID d6cc921f-eae6-11e1-9978-c9641681586d
    FirstLBA 1456128  Last LBA 1718271
    Attributes 0
    Partition Name                 Basic data partition

    Partition 3 Type ebd0a0a2-b9e5-4433-87c0-68b6b72699c7
    Partition ID d6cc9227-eae6-11e1-9978-c9641681586d
    FirstLBA 1718272  Last LBA 894099455
    Attributes 0
    Partition Name                 Basic data partition

    Partition 4 Type ebd0a0a2-b9e5-4433-87c0-68b6b72699c7
    Partition ID 7fa83319-59bf-45da-801c-5c7f1fe08cad
    FirstLBA 894099456  Last LBA 957014015
    Attributes 0
    Partition Name                 Basic data partition

    Partition 5 Type de94bba4-6d1-4d40-a16a-bfd5179d6ac
    Partition ID d81c3b73-faaa-43eb-91bf-dcb524ddc487
    FirstLBA 957014016  Last LBA 976773119
    Attributes 1
    Partition Name                 Basic data partition

Disk Size: 500107862016 bytes
Sector size: 512 bytes

Done!
Performing system, memory and registry scan...
Infected: c:\Windows\Installer\{13c443fa-fc39-258e-157d-c99a42db1167}\L --> [Backdoor.0Access]
Done!
Scan finished
=======================================

 



#6 Broni

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Posted 04 May 2013 - 06:18 PM

You still have some signs of ZeroAccess rootkit.

 

Please follow the instructions in THIS GUIDE starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it HERE. Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.


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#7 Emankcin

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Posted 04 May 2013 - 07:30 PM

I have done as instructed, and started a new topic here: http://www.bleepingcomputer.com/forums/t/493560/zeroaccess-recovery-phase-iii-we-must-kill-it-before-it-replicates/

(yes, I am always this dramatic! LOL)

 

I was able to create both logs, and have pasted the one, and attached the other. Thank you so much for your help. I really appreciate it.



#8 Broni

Broni

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Posted 04 May 2013 - 07:31 PM

thumbsup-thumbs-up-approve-ok-smiley-emo


Edited by Broni, 04 May 2013 - 07:31 PM.

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