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USB Ports not working on Dell Optiplex 320


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#1 Rookie_911

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Posted 02 May 2013 - 01:28 PM

Have a dell optiplex 320 that was infected by the FBI virus.  Have been able to clean it up; however, the USB ports will not work.  The system will not accept PS2 as it only has USB.  After it boots to windows xp I can see everything on the desktop but I cannot get the mouse or keyboard to work.  I have tried going into safe mode but have the same issues.  The keyboard works in bios.  tried other usb keyboards and mice with same results. any ideas on how I can fix this.

 

thanks in advance!



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#2 hamluis

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Posted 02 May 2013 - 01:57 PM

Try:

 

USB Problems, MS FixIt - http://windows.microsoft.com/en-US/windows-vista/Tips-for-solving-problems-with-USB-devices

 

General USB Problems in Windows XP - http://support.microsoft.com/kb/310575

 

http://support.microsoft.com/fixit/ , run the Fixit using "all problem areas".

 

Louis



#3 .X.

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Posted 02 May 2013 - 06:44 PM

Do a repair install.






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