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Blue Screen of Death


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7 replies to this topic

#1 evo-lution19

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Posted 02 May 2013 - 11:38 AM

Hi all

 

As above, my computer has recently (in the last fortnight) been showing the Blue Screen of Death meaning I have to reboot every time (it loads successflly on reboot) before I can use it which is beginning to drive me insane.  Whilst I like to think I know a little bit about computers it's not enough to get to the bottom of this issue, and searching the web has proved fruitless so I'm hoping the experts here can help me out!

 

I suspect I may need to add more RAM (iTunes has started skipping when it runs along with Firefox unless I change it's priority in task manager) or update a driver but I can't interpret any of the blue screen error messages (as below) and don't want to be wasting time reinstalling/uninstalling things which may be running without problems.

 

Some info which will likely be of help;

 

System:

Microsoft Windows XP

Home Edition, Version 2002

Service Pack 3

 

Computer:

AMD Athlon™ prosussor

1.99 GHz, 1.25GB RAM

 

Virus software:

 

Avast Antivirus

 

...and some errors I've noted from the Blue Screen;

 

 

DRIVER_IRQL_NOT_LESS_OR_EQUAL

 

STOP: 0x000000D1 (0x3F010105, 0x00000002, 0x00000000, 0xF775A148)
 

 

STOP: 0x0000008E (0xC0000005, 0xF74A1087, 0xB5D04978, 0x00000000)

 

fltmgr.sys - Address F74A1087 base at F74A0000, DateStamp 480251da

 

 

STOP: 0x000000D1 (0x00333337, 0x00000002, 0x00000000, 0xF7742148)

 

usbuhci.sys - Address F7742148 base at F773F000, DateStamp 480254ce

 

 

I've ran Memtest86 but it didn't show any problems but would be happy to do this again if you required info from it.

 

Greatly appreciate any/all help (apologies if I've posted this in the wrong forum).

 

Cheers!


Edited by evo-lution19, 02 May 2013 - 11:52 AM.


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#2 hamluis

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Posted 02 May 2013 - 12:24 PM

Please download MiniToolBox  , save it to your desktop and run it.

 

Checkmark the following checkboxes:

  List last 10 Event Viewer log

  List Installed Programs

 List Users, Partitions and Memory size.

 

Click Go and paste the content into your next post.

 

Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link.  Do not copy/paste data from the report.

 

Louis



#3 evo-lution19

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Posted 02 May 2013 - 01:24 PM

Thanks for your quick reply hamluis

 

Snapshot link -> http://speccy.piriform.com/results/0x7kFbCmvSRQ5QxIJCUXvu2

 

...and MiniToolBox content as requested

 

MiniToolBox by Farbar  Version:21-04-2013
Ran by Adam Elmegirab (administrator) on 02-05-2013 at 19:18:02
Running from "C:\Documents and Settings\Adam Elmegirab\My Documents\Downloads"
Microsoft Windows XP Service Pack 3 (X86)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (05/02/2013 03:11:52 PM) (Source: ESENT) (User: )
Description: wuauclt (1788) Database recovery/restore failed with unexpected error -510.

Error: (04/30/2013 06:28:51 PM) (Source: Application Error) (User: )
Description: Fault bucket -826542697.
The Wep key exchange did not result in a secure connection setup after 802.1x authentication.  The current setting has been marked as failed and the Wireless connection will be disconnected.

Error: (04/30/2013 06:28:49 PM) (Source: Application Error) (User: )
Description: Faulting application uninstall.exe, version 1.0.3.1, faulting module tbuto0.dll, version 6.11.2.6, fault address 0x000f3759.
Processing media-specific event for [uninstall.exe!ws!]

Error: (04/30/2013 06:28:46 PM) (Source: Application Error) (User: )
Description: Fault bucket -826542697.
The Wep key exchange did not result in a secure connection setup after 802.1x authentication.  The current setting has been marked as failed and the Wireless connection will be disconnected.

Error: (04/30/2013 06:28:41 PM) (Source: Application Error) (User: )
Description: Faulting application uninstall.exe, version 1.0.3.1, faulting module tbuto0.dll, version 6.11.2.6, fault address 0x000f3759.
Processing media-specific event for [uninstall.exe!ws!]

Error: (04/30/2013 05:58:39 PM) (Source: Application Hang) (User: )
Description: Fault bucket 734037209.

Error: (04/30/2013 05:58:33 PM) (Source: Application Hang) (User: )
Description: Hanging application explorer.exe, version 6.0.2900.5512, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (04/30/2013 05:18:49 PM) (Source: Application Hang) (User: )
Description: Hanging application cdbxpp.exe, version 4.5.1.4003, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (04/26/2013 05:04:10 PM) (Source: Windows Search Service) (User: )
Description: The entry <C:\DOCUMENTS AND SETTINGS\ADAM ELMEGIRAB\MY DOCUMENTS\MY MUSIC\ITUNES\ITUNES LIBRARY GENIUS.ITDB-JOURNAL> in the hash map cannot be updated.

Context:  Application, SystemIndex Catalog


Details:
    A device attached to the system is not functioning.   (0x8007001f)

Error: (04/11/2013 02:56:25 PM) (Source: Windows Search Service) (User: )
Description: The entry <C:\DOCUMENTS AND SETTINGS\ADAM ELMEGIRAB\MY DOCUMENTS\MY MUSIC\ITUNES\ITUNES LIBRARY GENIUS.ITDB-JOURNAL> in the hash map cannot be updated.

Context:  Application, SystemIndex Catalog


Details:
    A device attached to the system is not functioning.   (0x8007001f)


System errors:
=============
Error: (05/02/2013 03:38:33 PM) (Source: System Error) (User: )
Description: Error code 1000008e, parameter1 c0000005, parameter2 00000000, parameter3 b6668cd8, parameter4 00000000.

Error: (05/01/2013 02:05:47 PM) (Source: System Error) (User: )
Description: Error code 100000d1, parameter1 00333337, parameter2 00000002, parameter3 00000000, parameter4 f7742148.

Error: (05/01/2013 01:58:08 PM) (Source: Service Control Manager) (User: )
Description: The NVIDIA Display Driver Service service terminated unexpectedly.  It has done this 1 time(s).

Error: (04/30/2013 06:05:32 PM) (Source: Service Control Manager) (User: )
Description: The BingBar Service service terminated unexpectedly.  It has done this 1 time(s).

Error: (04/30/2013 05:50:05 PM) (Source: Service Control Manager) (User: )
Description: The NVIDIA Display Driver Service service terminated unexpectedly.  It has done this 1 time(s).

Error: (04/30/2013 04:11:21 PM) (Source: Service Control Manager) (User: )
Description: The NVIDIA Display Driver Service service terminated unexpectedly.  It has done this 1 time(s).

Error: (04/29/2013 06:55:31 PM) (Source: Service Control Manager) (User: )
Description: The NVIDIA Display Driver Service service terminated unexpectedly.  It has done this 1 time(s).

Error: (04/29/2013 06:45:56 PM) (Source: System Error) (User: )
Description: Error code 1000000a, parameter1 00000000, parameter2 00000002, parameter3 00000001, parameter4 804e638f.

Error: (04/26/2013 04:40:03 PM) (Source: Service Control Manager) (User: )
Description: The NVIDIA Display Driver Service service terminated unexpectedly.  It has done this 1 time(s).

Error: (04/25/2013 00:47:03 PM) (Source: Service Control Manager) (User: )
Description: The NVIDIA Display Driver Service service terminated unexpectedly.  It has done this 1 time(s).


Microsoft Office Sessions:
=========================
Error: (02/29/2012 05:42:57 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6612.1000, Microsoft Office Version: 12.0.6612.1000. This session lasted 9 seconds with 0 seconds of active time.  This session ended with a crash.

Error: (02/16/2012 06:12:32 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6654.5003, Microsoft Office Version: 12.0.6612.1000. This session lasted 12 seconds with 0 seconds of active time.  This session ended with a crash.

Error: (02/09/2012 01:20:12 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6612.1000, Microsoft Office Version: 12.0.6612.1000. This session lasted 7 seconds with 0 seconds of active time.  This session ended with a crash.

Error: (02/09/2012 01:19:59 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6612.1000, Microsoft Office Version: 12.0.6612.1000. This session lasted 17 seconds with 0 seconds of active time.  This session ended with a crash.

Error: (02/09/2012 01:18:59 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6612.1000, Microsoft Office Version: 12.0.6612.1000. This session lasted 10 seconds with 0 seconds of active time.  This session ended with a crash.

Error: (02/09/2012 01:18:43 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6612.1000, Microsoft Office Version: 12.0.6612.1000. This session lasted 15 seconds with 0 seconds of active time.  This session ended with a crash.

Error: (02/09/2012 01:17:51 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6612.1000, Microsoft Office Version: 12.0.6612.1000. This session lasted 12 seconds with 0 seconds of active time.  This session ended with a crash.

Error: (02/09/2012 01:16:42 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6612.1000, Microsoft Office Version: 12.0.6612.1000. This session lasted 12 seconds with 0 seconds of active time.  This session ended with a crash.

Error: (02/09/2012 01:15:58 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6612.1000, Microsoft Office Version: 12.0.6612.1000. This session lasted 13 seconds with 0 seconds of active time.  This session ended with a crash.

Error: (02/09/2012 01:09:14 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6612.1000, Microsoft Office Version: 12.0.6612.1000. This session lasted 9 seconds with 0 seconds of active time.  This session ended with a crash.


=========================== Installed Programs ============================

Acrobat.com (Version: 1.7.186)
Adobe Acrobat 8 Professional - English, Français, Deutsch (Version: 8.3.1)
Adobe Acrobat 8.3.1 - CPSID_83708
Adobe Acrobat 8.3.1 Professional (Version: 8.3.1)
Adobe Acrobat and Reader 8.1.2 Security Update 1 (KB403742) (Version: 8.1.2)
Adobe AIR (Version: 3.7.0.1530)
Adobe Anchor Service CS4 (Version: 2.0)
Adobe Bridge CS4 (Version: 3)
Adobe CMaps CS4 (Version: 2.0)
Adobe Color - Photoshop Specific CS4 (Version: 2.0)
Adobe Color Common Settings (Version: 1.0.1)
Adobe Color EU Recommended Settings CS4 (Version: 2.0)
Adobe Color JA Extra Settings CS4 (Version: 2.0)
Adobe Color NA Extra Settings CS4 (Version: 2.0)
Adobe Color Video Profiles CS CS4 (Version: 2.0)
Adobe CSI CS4 (Version: 1)
Adobe Default Language CS4 (Version: 2.0)
Adobe Device Central CS4 (Version: 2)
Adobe Download Manager (Version: 1.6.2.63)
Adobe Drive CS4 (Version: 1)
Adobe ExtendScript Toolkit CS4 (Version: 3.0.0)
Adobe Extension Manager CS4 (Version: 2.0)
Adobe Flash Player 11 ActiveX (Version: 11.7.700.169)
Adobe Flash Player 11 Plugin (Version: 11.7.700.169)
Adobe Fonts All (Version: 2.0)
Adobe Linguistics CS4 (Version: 4.0.0)
Adobe Media Player (Version: 0.0.0)
Adobe Media Player (Version: 1.1)
Adobe Output Module (Version: 2.0)
Adobe PDF Library Files CS4 (Version: 9.0)
Adobe Photoshop CS4 (Version: 11.0)
Adobe Photoshop CS4 Support (Version: 11.0)
Adobe Reader X (10.1.6) (Version: 10.1.6)
Adobe Search for Help (Version: 1.0)
Adobe Service Manager Extension (Version: 1.0)
Adobe Setup (Version: 1.0)
Adobe Setup (Version: 2.0)
Adobe Type Support CS4 (Version: 9.0)
Adobe Update Manager CS4 (Version: 6.0.0)
Adobe WinSoft Linguistics Plugin (Version: 1.1)
Adobe XMP Panels CS4 (Version: 2.0)
AdobeColorCommonSetCMYK (Version: 2.0)
AdobeColorCommonSetRGB (Version: 2.0)
Apple Application Support (Version: 2.3.3)
Apple Mobile Device Support (Version: 6.1.0.13)
Apple Software Update (Version: 2.1.3.127)
avast! Free Antivirus (Version: 8.0.1483.0)
Belkin Wireless G Desktop Card Software (Version: 1.80)
Bing Bar (Version: 7.1.391.0)
Bonjour (Version: 3.0.0.10)
Canon MP Navigator EX 2.0
Canon MP240 series MP Drivers
Canon MP240 series User Registration
Canon Utilities Easy-PhotoPrint EX
Canon Utilities My Printer
Canon Utilities Solution Menu
CCleaner (Version: 3.16)
CDBurnerXP (Version: 4.5.1.4003)
Compatibility Pack for the 2007 Office system (Version: 12.0.6612.1000)
Connect (Version: 1.0.0.1)
Critical Update for Windows Media Player 11 (KB959772)
DivX Content Uploader (Version: 1.2.1)
DivX Web Player (Version: 1.3.1)
DivXLand Media Subtitler
doPDF 7.2 printer
Dropbox (Version: 1.1.35)
FileHippo.com Update Checker
FLAC 1.2.1b (remove only) (Version: 1.2.1b)
Google Chrome (Version: 26.0.1410.64)
Google Toolbar for Internet Explorer (Version: 1.0.0)
Google Toolbar for Internet Explorer (Version: 7.4.3607.2246)
Google Update Helper (Version: 1.3.21.135)
Google Updater (Version: 2.4.2432.1652)
GoToAssist Corporate (Version: 9.0.570)
HiJackThis (Version: 1.0.0)
HP USB Disk Storage Format Tool
Image Resizer Powertoy for Windows XP (Version: 1.00.0001)
Intel® 537EP Modem
iTunes (Version: 11.0.2.25)
Java Auto Updater (Version: 2.0.7.1)
Java™ 6 Update 31 (Version: 6.0.310)
kuler (Version: 2.0)
Macromedia Dreamweaver 8 (Version: 8.0.1.2753)
Macromedia Extension Manager (Version: 1.7.240)
Malwarebytes Anti-Malware version 1.60.1.1000 (Version: 1.60.1.1000)
Microsoft .NET Framework 1.1 (Version: 1.1.4322)
Microsoft .NET Framework 1.1 Security Update (KB2698023)
Microsoft .NET Framework 1.1 Security Update (KB2742597)
Microsoft .NET Framework 2.0 Service Pack 2 (Version: 2.2.30729)
Microsoft .NET Framework 3.0 Service Pack 2 (Version: 3.2.30729)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6012.5000)
Microsoft Base Smart Card Cryptographic Service Provider Package
Microsoft Choice Guard (Version: 2.0.48.0)
Microsoft Compression Client Pack 1.0 for Windows XP (Version: 1)
Microsoft IntelliPoint 4.1 (Version: 4.10.0851)
Microsoft IntelliType Pro 2.2 (Version: 2.20.447.0)
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Access MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Access Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Enterprise 2007 (Version: 12.0.6612.1000)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office Groove MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Groove Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office InfoPath MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Live Add-in 1.5 (Version: 2.0.4024.1)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Outlook Connector (Version: 12.0.6423.1000)
Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Publisher MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Save as PDF or XPS Add-in for 2007 Microsoft Office programs (Version: 12.0.4518.1014)
Microsoft Silverlight (Version: 5.1.20125.0)
Microsoft Software Update for Web Folders  (English) 12 (Version: 12.0.6612.1000)
Microsoft Sync Framework Runtime Native v1.0 (x86) (Version: 1.0.1215.0)
Microsoft Sync Framework Services Native v1.0 (x86) (Version: 1.0.1215.0)
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30411 (Version: 9.0.30411)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Mozilla Firefox 20.0.1 (x86 en-GB) (Version: 20.0.1)
Mozilla Maintenance Service (Version: 20.0.1)
MSVCRT (Version: 14.0.1468.721)
MSXML 4.0 SP2 (KB936181) (Version: 4.20.9848.0)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
NirSoft BlueScreenView
NirSoft ProduKey
nLite 1.4.9.1 (Version: 1.4.9.1)
NVIDIA Drivers
OpenOffice.org 3.4 (Version: 3.4.9590)
PDF Settings CS4 (Version: 9.0)
PE Builder 3.1.10a
Photoshop Camera Raw (Version: 5.0)
QuickTime (Version: 7.73.80.64)
RealPlayer
RTLSetup
Safari (Version: 5.34.52.7)
Segoe UI (Version: 14.0.4327.805)
Skype™ 5.10 (Version: 5.10.116)
Sound Blaster Live!
Suite Shared Configuration CS4 (Version: 1.0)
Switch Sound File Converter
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596802) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Infopath 2007 Help (KB963662)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2768021) 32-Bit Edition
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Update for Windows Internet Explorer 8 (KB2598845) (Version: 1)
Update for Windows XP (KB2141007) (Version: 1)
Update for Windows XP (KB2345886) (Version: 1)
Update for Windows XP (KB2467659) (Version: 1)
Update for Windows XP (KB2492386) (Version: 1)
Update for Windows XP (KB2541763) (Version: 1)
Update for Windows XP (KB2607712) (Version: 1)
Update for Windows XP (KB2616676) (Version: 1)
Update for Windows XP (KB2641690) (Version: 1)
Update for Windows XP (KB2661254-v2) (Version: 2)
Update for Windows XP (KB2718704) (Version: 1)
Update for Windows XP (KB2736233) (Version: 1)
Update for Windows XP (KB2749655) (Version: 1)
Update for Windows XP (KB951072-v2) (Version: 2)
Update for Windows XP (KB951978) (Version: 1)
Update for Windows XP (KB955759) (Version: 1)
Update for Windows XP (KB955839) (Version: 1)
Update for Windows XP (KB961503) (Version: 1)
Update for Windows XP (KB967715) (Version: 1)
Update for Windows XP (KB968389) (Version: 1)
Update for Windows XP (KB971029) (Version: 1)
Update for Windows XP (KB971737) (Version: 1)
Update for Windows XP (KB973687) (Version: 1)
Update for Windows XP (KB973815) (Version: 1)
uTorrentBar Toolbar (Version: 6.10.3.27)
WebFldrs XP (Version: 9.50.6513)
William Hill Poker
Windows Driver Package - MobileTop (sshpmdm) Modem  (02/23/2007 2.5.0.0) (Version: 02/23/2007 2.5.0.0)
Windows Driver Package - MobileTop (sshpusb) USB  (02/23/2007 2.5.0.0) (Version: 02/23/2007 2.5.0.0)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Internet Explorer 7 (Version: 20070813.185237)
Windows Internet Explorer 8 (Version: 20090308.140743)
Windows Live Call (Version: 14.0.8064.0206)
Windows Live Communications Platform (Version: 14.0.8064.206)
Windows Live Essentials (Version: 14.0.8089.0726)
Windows Live Essentials (Version: 14.0.8089.726)
Windows Live Family Safety (Version: 14.0.8093.805)
Windows Live Messenger (Version: 14.0.8089.0726)
Windows Live OneCare safety scanner
Windows Live Sign-in Assistant (Version: 5.000.818.5)
Windows Live Upload Tool (Version: 14.0.8014.1029)
Windows Management Framework Core
Windows Media Format 11 runtime
Windows Search 4.0 (Version: 04.00.6001.503)
Windows XP Service Pack 3 (Version: 20080414.031525)

========================= Memory info: ===================================

Percentage of memory in use: 71%
Total physical RAM: 1279.49 MB
Available physical RAM: 366.91 MB
Total Pagefile: 4134.72 MB
Available Pagefile: 3224.12 MB
Total Virtual: 2047.88 MB
Available Virtual: 1995.38 MB

========================= Partitions: =====================================

2 Drive c: () (Fixed) (Total:74.52 GB) (Free:34.87 GB) NTFS
6 Drive g: (EXTERNAL HD) (Fixed) (Total:465.65 GB) (Free:385.16 GB) FAT32

========================= Users: ========================================

User accounts for \\ADAMCOMPUTER

Adam Elmegirab           Administrator            ASPNET                   
Guest                    Heather                  HelpAssistant            
SUPPORT_388945a0         


**** End of log ****
 

 


Edited by evo-lution19, 02 May 2013 - 01:29 PM.


#4 hamluis

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Posted 02 May 2013 - 02:38 PM

You seem to be missing approximately 100 critical updates...when I compare your system to mine as reflected by Speccy.  I'd say that's an issue that needs to be addressed, if such updates are not installed.

 

I see that you have Avast installed and just wanted to mention that an AV program is not likely to provide much defense against torrents that reflect malware which you solicit via uTorrent..

 

Your Event Viewer reflect two obvious error situations...your nVidia graphics drivers and MS Office/Word.  I would uninstall current versions of each...and then reinstall drivers/programs applicable.

 

Are you connecting wirelessly? 

 

Those toolbars you have installed...may be responsible for any error related to connectivity, IMO.

 

Louis

 



#5 evo-lution19

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Posted 02 May 2013 - 03:18 PM

You seem to be missing approximately 100 critical updates...when I compare your system to mine as reflected by Speccy.  I'd say that's an issue that needs to be addressed, if such updates are not installed.

 

I see that you have Avast installed and just wanted to mention that an AV program is not likely to provide much defense against torrents that reflect malware which you solicit via uTorrent..

 

Your Event Viewer reflect two obvious error situations...your nVidia graphics drivers and MS Office/Word.  I would uninstall current versions of each...and then reinstall drivers/programs applicable.

 

Are you connecting wirelessly? 

 

Those toolbars you have installed...may be responsible for any error related to connectivity, IMO.

 

Louis

 

 

When you say 100 critical updates what are these in relation to exactly? Is there such a way for me to have these detailed and update automatically?

 

I use Avast, yes, though uTorrent has been uninstalled, don't use that any more.

 

I do connect wirelessly on my desktop, again not sure what you mean with regards connectivity issues and the associated toolbars?

 

Thanks for your help.



#6 hamluis

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Posted 02 May 2013 - 04:35 PM

If you look at your errors displayed via Event Viewer...you will see several re connectivity.

 

If you don't think that's a problem, that's fine with me.

 

My approach to Event Viewer is...any errors (not info items or warnings) should be understood/investigated by the owner/user.  Windows generates those errors for a reason.

 

Example...I have consistent "hanging application" errors in my Event Viewer data...because I have a graphics editor that periodically has issues rendering.  Nothing major, causes me no grief, doesn't indicate a problem with anything but that app.  I know what it is and it's not a problem for me to close the program and open it again.

 

I don't reflect any other type of errors in my Event Viewer entries...

 

As for apparently missing critical updates...a very simple procedure.  Go to Windows Update and install all critical updates that are available, ignore all optional downloads/updates.  If the WU site says that there aren't any applicable to your system....you are up-to-date.

 

Louis


Edited by hamluis, 03 May 2013 - 10:21 AM.


#7 evo-lution19

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Posted 03 May 2013 - 10:20 AM

Thought I'd update you. I uninstalled and re-installed (updated) drivers for the nVidia Graphics Card and updated everything which the MS Update webpage recommended (1 of which included MS Office/Word though nothing was under critical updates, just optional, but there were a few things which seemed like they'd be worth updating).  All seems to be running as normal again though I still suspect I should get some more RAM at some point...

 

Thanks for your help Louis!  Have a great weekend.



#8 hamluis

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Posted 03 May 2013 - 10:26 AM

That's good news :).

 

IMO, running any version of Windows with less than 2GB of RAM...just creaes unnecessary problems with heavy-duty apps like Office.

 

Happy computing :).

 

Louis






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