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plz help laptop running windows 7 is in special lockdown mode?


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#1 chelle1978z

chelle1978z

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Posted 01 May 2013 - 09:53 PM

its my father in laws laptop im not sure what they do on it or what not but everytime i turn the laptop on it says the harware on this computer has been deactivated, warning attempting to bypass or reactive this device without the proper password may result in damage to this system and loss of dada please call your provider for activation information? im confused i tried to go into safety mode and it brings me right back to this orange/red screen with the information highlighted in yellow ive also tried to do a factory reset and still brings me back to this screen. i have searched on the internet and a few things i brought up is saying that its malware? plz help they just paid over 250.00 for this computer and cannot get past this screen, id really appreciate the help and walk thrus tyvm ~Michelle~



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