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computer and browser keeps freezing!


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#1 chloebro

chloebro

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Posted 01 May 2013 - 04:25 AM

for months my dell inspiron 3520 has been completely freezing up, firefox has "stopped responding" and i get these error messages "youre pc has ran into a problem and needs to restart." sometimes it will loads to 100% and do it itself, but most of the time it just sits at 0% and i have to use the power button to turn it off. i have ran the disk cleanup, i've deleted useless apps and i'm not sure what else to do. can someone please help me before i pull my hair out?! thank you, soo much.
-chloe



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#2 caperjac

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Posted 02 May 2013 - 04:24 PM

hi, and welcome to beeping computer.com

have you scanned for virus or malware infections yet ,is not do so and if you already did , i would start with doing a system file check ,to check for missing and corrupt system files

 

go to the lower left corner and right click on the start icon and  open RUN and type in sfc /scannow  ,you should  run it 2 to 3 times for best results .


Edited by caperjac, 02 May 2013 - 04:29 PM.

My answers are my opinion only,usually


#3 stoneyc

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Posted 05 May 2013 - 09:11 AM

also do a memory check






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