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Unable to defeat DOJ Ransomware


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8 replies to this topic

#1 drexel7

drexel7

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  • 5 posts
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  • Local time:04:54 AM

Posted 30 April 2013 - 11:36 PM

I have attempted most of the "fixes" listed but I am still unable to defeat the DOJ Ransomware.  Safe Mode in Windows XP Pro only results in a blue screen of death.  I noticed Gringo responded to Marcel85 earlier today.  The problem Marcel described is exactly what I am experiencing.  I followed the same instructions Gringo gave to Marcel85 to produce the OTL.txt file. I would sure appreciate any help you could provide. The contents of my OTL.txt file is as follows:

 

OTL logfile created on: 5/1/2013 3:08:00 AM - Run
OTLPE by OldTimer - Version 3.1.48.0 Folder = X:\Programs\OTLPE
Microsoft Windows XP Service Pack 3 (Version = 5.1.2600) - Type = SYSTEM
Internet Explorer (Version = 7.0.5730.11)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

503.00 Mb Total Physical Memory | 295.00 Mb Available Physical Memory | 59.00% Memory free
455.00 Mb Paging File | 333.00 Mb Available in Paging File | 73.00% Paging File free
Paging file location(s): C:\pagefile.sys 2048 2048 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 24.35 Gb Total Space | 0.14 Gb Free Space | 0.55% Space Free | Partition Type: NTFS
Drive X: | 284.12 Mb Total Space | 0.00 Mb Free Space | 0.00% Space Free | Partition Type: CDFS

Computer Name: REATOGO | User Name: SYSTEM
Boot Mode: Normal | Scan Mode: All users
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days
Using ControlSet: ControlSet001

========== Win32 Services (SafeList) ==========

SRV - [2013/03/04 00:10:44 | 000,251,248 | ---- | M] (Adobe Systems Incorporated) [On_Demand] -- C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe -- (AdobeFlashPlayerUpdateSvc)
SRV - [2012/08/23 14:37:16 | 000,013,672 | ---- | M] (Intuit Inc.) [Auto] -- C:\Program Files\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe -- (IntuitUpdateServiceV4)
SRV - [2007/03/07 16:47:46 | 000,076,848 | ---- | M] () [On_Demand] -- C:\Program Files\DellSupport\brkrsvc.exe -- (DSBrokerService)
SRV - [2005/12/01 03:12:47 | 000,106,280 | ---- | M] (SurfRight B.V.) [Auto] -- C:\Program Files\HitmanPro\hmpsched.exe -- (HitmanProScheduler)
SRV - [2005/08/06 20:45:14 | 000,974,848 | ---- | M] (UltraVNC) [Auto] -- C:\program files\ultravnc\winvnc.exe -- (winvnc)
SRV - [2004/01/19 15:50:40 | 000,540,672 | ---- | M] (Trend Micro Inc.) [Auto] -- C:\Program Files\Trend Micro\OfficeScan Client\ntrtscan.exe -- (ntrtscan)
SRV - [2004/01/19 15:43:46 | 000,282,710 | ---- | M] () [Auto] -- C:\Program Files\Trend Micro\OfficeScan Client\tmlisten.exe -- (tmlisten)


========== Driver Services (SafeList) ==========

DRV - File not found [Kernel | On_Demand] -- -- (WDICA)
DRV - File not found [Kernel | On_Demand] -- -- (wanatw) WAN Miniport (ATW)
DRV - File not found [Kernel | On_Demand] -- -- (SMNDIS5)
DRV - File not found [Kernel | On_Demand] -- -- (PDRFRAME)
DRV - File not found [Kernel | On_Demand] -- -- (PDRELI)
DRV - File not found [Kernel | On_Demand] -- -- (PDFRAME)
DRV - File not found [Kernel | On_Demand] -- -- (PDCOMP)
DRV - File not found [Kernel | System] -- -- (PCIDump)
DRV - File not found [Kernel | System] -- -- (lbrtfdc)
DRV - File not found [Kernel | System] -- -- (Changer)
DRV - File not found [Kernel | On_Demand] -- -- (bvrp_pci)
DRV - [2008/08/16 04:00:52 | 000,205,328 | ---- | M] (Trend Micro Inc.) [Kernel | Auto] -- C:\Program Files\Trend Micro\OfficeScan Client\tmxpflt.sys -- (TmFilter)
DRV - [2008/08/16 04:00:46 | 000,036,368 | ---- | M] (Trend Micro Inc.) [Kernel | Auto] -- C:\Program Files\Trend Micro\OfficeScan Client\tmpreflt.sys -- (TmPreFilter)
DRV - [2008/08/16 03:53:50 | 001,195,448 | ---- | M] (Trend Micro Inc.) [Kernel | Auto] -- C:\Program Files\Trend Micro\OfficeScan Client\vsapint.sys -- (VSApiNt)
DRV - [2007/08/17 21:56:46 | 000,059,520 | ---- | M] (DEVGURU Co,LTD.) [Kernel | On_Demand] -- C:\WINDOWS\system32\drivers\PTDMWWAN.sys -- (PTDMWWAN)
DRV - [2007/08/17 21:56:40 | 000,039,936 | ---- | M] (DEVGURU Co,LTD.) [Kernel | On_Demand] -- C:\WINDOWS\system32\drivers\PTDMVsp.sys -- (PTDMVsp)
DRV - [2007/08/17 21:56:38 | 000,041,856 | ---- | M] (DEVGURU Co,LTD.) [Kernel | On_Demand] -- C:\WINDOWS\system32\drivers\PTDMMdm.sys -- (PTDMMdm)
DRV - [2007/08/17 21:56:34 | 000,029,952 | ---- | M] (DEVGURU Co,LTD.) [Kernel | On_Demand] -- C:\WINDOWS\system32\drivers\PTDMBus.sys -- (PTDMBus)
DRV - [2007/02/25 13:10:48 | 000,005,376 | --S- | M] (Gteko Ltd.) [Kernel | Auto] -- C:\WINDOWS\system32\drivers\dsunidrv.sys -- (dsunidrv)
DRV - [2006/10/13 00:28:42 | 000,604,928 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand] -- C:\WINDOWS\system32\drivers\BCMWL5.SYS -- (BCM43XX)
DRV - [2006/10/05 17:07:28 | 000,004,736 | ---- | M] (Gteko Ltd.) [Kernel | On_Demand] -- C:\Program Files\DellSupport\GTAction\triggers\DSproct.sys -- (DSproct)
DRV - [2006/04/04 16:20:38 | 000,009,344 | ---- | M] (Hewlett Packard) [Kernel | On_Demand] -- C:\WINDOWS\system32\drivers\hpfxbulk.sys -- (HPFXBULK)
DRV - [2005/05/03 16:09:28 | 001,033,728 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand] -- C:\WINDOWS\system32\drivers\HSF_DPV.SYS -- (HSF_DPV)
DRV - [2005/05/03 16:08:50 | 000,208,384 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand] -- C:\WINDOWS\system32\drivers\HSFHWICH.sys -- (HSFHWICH)
DRV - [2005/05/03 16:08:44 | 000,705,408 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand] -- C:\WINDOWS\system32\drivers\HSF_CNXT.sys -- (winachsf)
DRV - [2005/03/10 17:56:06 | 000,273,168 | ---- | M] (SigmaTel, Inc.) [Kernel | On_Demand] -- C:\WINDOWS\system32\drivers\STAC97.sys -- (STAC97)
DRV - [2005/03/03 01:14:18 | 000,004,736 | ---- | M] (RDV Soft) [Kernel | On_Demand] -- C:\WINDOWS\system32\drivers\vncdrv.sys -- (vncdrv)
DRV - [2004/06/30 10:39:36 | 000,016,128 | ---- | M] (Dell Inc) [Kernel | On_Demand] -- C:\Program Files\Dell\NicConfigSvc\Appdrv.sys -- (Appdrv)
DRV - [2004/06/17 21:55:04 | 001,041,536 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand] -- C:\WINDOWS\system32\drivers\HSF_DP.sys -- (HSF_DP)
DRV - [2004/02/13 17:46:00 | 000,017,153 | ---- | M] (Dell Inc) [Kernel | System] -- C:\WINDOWS\system32\drivers\omci.sys -- (omci)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = %SystemRoot%\system32\blank.htm


IE - HKU\.DEFAULT\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/mywaybiz
IE - HKU\.DEFAULT\Software\Microsoft\Internet Explorer\Main,First Home Page = http://www.dell4me.com/mywaybiz
IE - HKU\.DEFAULT\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/mywaybiz
IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\Administrator_ON_C\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/mywaybiz
IE - HKU\Administrator_ON_C\Software\Microsoft\Internet Explorer\Main,First Home Page = http://www.dell.com/
IE - HKU\Administrator_ON_C\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/mywaybiz
IE - HKU\Administrator_ON_C\..\URLSearchHook: {4D25F926-B9FE-4682-BF72-8AB8210D6D75} - Reg Error: Key error. File not found
IE - HKU\Administrator_ON_C\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\LocalService_ON_C\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0


IE - HKU\rlr_ON_C\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/mywaybiz
IE - HKU\rlr_ON_C\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.com/
IE - HKU\rlr_ON_C\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\Rrichert.CM_ON_C\Software\Microsoft\Internet Explorer\Main,Start Page = http://excite.com/
IE - HKU\Rrichert.CM_ON_C\..\URLSearchHook: {44F9B173-041C-4825-A9B9-D914BD9DCBB3} - Reg Error: Key error. File not found
IE - HKU\Rrichert.CM_ON_C\..\URLSearchHook: {4D25F926-B9FE-4682-BF72-8AB8210D6D75} - Reg Error: Key error. File not found
IE - HKU\Rrichert.CM_ON_C\..\URLSearchHook: ~4D25F926-B9FE-4682-BF72-8AB8210D6D75} - Reg Error: Key error. File not found
IE - HKU\Rrichert.CM_ON_C\..\URLSearchHook: ~CFBFAE00-17A6-11D0-99CB-00C04FD64497} - Reg Error: Key error. File not found
IE - HKU\Rrichert.CM_ON_C\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\Rrichert_ON_C\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/mywaybiz
IE - HKU\Rrichert_ON_C\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com/
IE - HKU\Rrichert_ON_C\..\URLSearchHook: {4D25F926-B9FE-4682-BF72-8AB8210D6D75} - Reg Error: Key error. File not found
IE - HKU\Rrichert_ON_C\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0


FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=:
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=1.0: C:\Program Files\iTunes\Mozilla Plugins\npitunes.dll ()
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WPF,version=3.5: C:\WINDOWS\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@viewpoint.com/VMP: File not found



O1 HOSTS File: ([2004/08/04 06:00:00 | 000,000,734 | ---- | M]) - C:\WINDOWS\system32\drivers\etc\hosts
O1 - Hosts: 127.0.0.1 localhost
O2 - BHO: (Search Relevancy) - {1D7E3B41-23CE-469B-BE1B-A64B877923E1} - File not found
O3 - HKU\rlr_ON_C\..\Toolbar\WebBrowser: (no name) - {D7F30B62-8269-41AF-9539-B2697FA7D77E} - No CLSID value found.
O3 - HKU\Rrichert.CM_ON_C\..\Toolbar\WebBrowser: (no name) - {D7F30B62-8269-41AF-9539-B2697FA7D77E} - No CLSID value found.
O3 - HKU\Rrichert.CM_ON_C\..\Toolbar\WebBrowser: (no name) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - No CLSID value found.
O3 - HKU\Rrichert_ON_C\..\Toolbar\WebBrowser: (no name) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No CLSID value found.
O3 - HKU\Rrichert_ON_C\..\Toolbar\WebBrowser: (no name) - {D7F30B62-8269-41AF-9539-B2697FA7D77E} - No CLSID value found.
O4 - HKLM..\Run: [DellSupportCenter] File not found
O4 - HKLM..\Run: [DisplaySwitch] C:\Documents and Settings\All Users\Application Data\DisplaySwitch.exe (Hilgraeve, Inc.)
O4 - HKLM..\Run: [MCAgentExe] File not found
O4 - HKLM..\Run: [MCUpdateExe] File not found
O4 - HKLM..\Run: [MPFExe] File not found
O4 - HKLM..\Run: [OfficeScanNT Monitor] C:\Program Files\Trend Micro\OfficeScan Client\pccntmon.exe (Trend Micro Inc.)
O4 - HKLM..\Run: [PRONoMgrWired] C:\Program Files\Intel\PROSetWired\NCS\PROSet\PRONoMgr.exe (Intel® Corporation)
O4 - HKLM..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe ()
O4 - HKLM..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe (Synaptics, Inc.)
O4 - HKLM..\Run: [UpdateManager] C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe (Sonic Solutions)
O4 - HKLM..\Run: [VirusScan Online] File not found
O4 - HKLM..\Run: [VSOCheckTask] File not found
O4 - HKLM..\Run: [WinVNC] C:\program files\ultravnc\winvnc.exe (UltraVNC)
O4 - HKU\Administrator_ON_C..\Run: [DellSupport] C:\Program Files\DellSupport\DSAgnt.exe (Gteko Ltd.)
O4 - HKU\Rrichert.CM_ON_C..\Run: [DellSupport] C:\Program Files\DellSupport\DSAgnt.exe (Gteko Ltd.)
O4 - HKU\Rrichert.CM_ON_C..\Run: [E6TaskPanel] File not found
O4 - HKU\Rrichert_ON_C..\Run: [BestPopUpKiller] File not found
O4 - HKU\Rrichert_ON_C..\Run: [DellSupport] C:\Program Files\DellSupport\DSAgnt.exe (Gteko Ltd.)
O4 - HKU\Rrichert_ON_C..\Run: [DellSupportCenter] File not found
O4 - HKU\Rrichert_ON_C..\Run: [HistoryKill] File not found
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: HonorAutoRunSetting = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: RunLogonScriptSync = 1
O7 - HKU\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O7 - HKU\Administrator_ON_C\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O7 - HKU\LocalService_ON_C\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O7 - HKU\NetworkService_ON_C\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O7 - HKU\rlr_ON_C\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O7 - HKU\rlr_ON_C\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: RunLogonScriptSync = 1
O7 - HKU\rlr_ON_C\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: HideLogonScripts = 0
O7 - HKU\Rrichert.CM_ON_C\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O7 - HKU\Rrichert_ON_C\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O9 - Extra 'Tools' menuitem : Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - Reg Error: Key error. File not found
O9 - Extra Button: Add to Library - {ECDCA4E5-DE44-4b94-8F46-CD0D5B4895FC} - File not found
O16 - DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} http://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab (Reg Error: Key error.)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = lapplibra.com
O20 - HKLM Winlogon: Shell - (Explorer.exe) - C:\WINDOWS\explorer.exe (Microsoft Corporation)
O24 - Desktop WallPaper: C:\WINDOWS\Web\Wallpaper\Bliss.bmp
O24 - Desktop BackupWallPaper: C:\WINDOWS\Web\Wallpaper\Bliss.bmp
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2004/08/11 18:15:00 | 000,000,000 | ---- | M] () - C:\AUTOEXEC.BAT -- [ NTFS ]
O32 - AutoRun File - [2006/03/24 07:06:41 | 000,000,053 | R--- | M] () - X:\AUTORUN.INF -- [ CDFS ]
O34 - HKLM BootExecute: (autocheck autochk *) - File not found
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*

========== Files/Folders - Created Within 30 Days ==========

[2013/04/29 23:46:39 | 000,096,768 | ---- | C] (Hilgraeve, Inc.) -- C:\Documents and Settings\All Users\Application Data\DisplaySwitch.exe
[3 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp -> ]
[1 C:\WINDOWS\*.tmp files -> C:\WINDOWS\*.tmp -> ]
[1 C:\Documents and Settings\Rrichert.CM\*.tmp files -> C:\Documents and Settings\Rrichert.CM\*.tmp -> ]
[1 C:\Documents and Settings\All Users\Application Data\*.tmp files -> C:\Documents and Settings\All Users\Application Data\*.tmp -> ]

========== Files - Modified Within 30 Days ==========

[2013/05/01 02:06:07 | 000,000,830 | ---- | M] () -- C:\WINDOWS\tasks\Adobe Flash Player Updater.job
[2013/05/01 01:45:30 | 000,480,220 | ---- | M] () -- C:\WINDOWS\System32\perfh009.dat
[2013/05/01 01:45:29 | 000,079,452 | ---- | M] () -- C:\WINDOWS\System32\perfc009.dat
[2013/05/01 01:43:40 | 000,002,206 | ---- | M] () -- C:\WINDOWS\System32\wpa.dbl
[2013/05/01 01:43:10 | 000,002,048 | --S- | M] () -- C:\WINDOWS\bootstat.dat
[2013/04/29 23:57:07 | 002,250,054 | ---- | M] () -- C:\Documents and Settings\All Users\Application Data\1.bmp
[2013/04/29 23:56:52 | 000,350,795 | ---- | M] () -- C:\Documents and Settings\All Users\Application Data\1.jpg
[2013/04/29 23:46:26 | 000,096,768 | ---- | M] (Hilgraeve, Inc.) -- C:\Documents and Settings\All Users\Application Data\DisplaySwitch.exe
[2013/04/14 11:59:30 | 001,055,960 | ---- | M] () -- C:\Documents and Settings\LocalService\Local Settings\Application Data\WPFFontCache_v0400-S-1-5-21-17281329-3600158334-3939082072-1005-0.dat
[2013/04/14 11:59:05 | 000,184,390 | ---- | M] () -- C:\Documents and Settings\LocalService\Local Settings\Application Data\WPFFontCache_v0400-System.dat
[2013/04/12 23:25:00 | 000,002,399 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\TurboTax 2012.lnk
[2013/04/10 03:52:53 | 000,066,182 | ---- | M] () -- C:\Documents and Settings\Rrichert\Desktop\(82441926)_(2)_Bille_-_Waiver_of_Maintenance_(2).pdf
[2013/04/07 14:58:53 | 139,183,104 | ---- | M] () -- C:\WINDOWS\outlook.pst
[3 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp -> ]
[1 C:\WINDOWS\*.tmp files -> C:\WINDOWS\*.tmp -> ]
[1 C:\Documents and Settings\Rrichert.CM\*.tmp files -> C:\Documents and Settings\Rrichert.CM\*.tmp -> ]
[1 C:\Documents and Settings\All Users\Application Data\*.tmp files -> C:\Documents and Settings\All Users\Application Data\*.tmp -> ]

========== Files Created - No Company Name ==========

[2013/04/29 23:57:06 | 002,250,054 | ---- | C] () -- C:\Documents and Settings\All Users\Application Data\1.bmp
[2013/04/29 23:56:46 | 000,350,795 | ---- | C] () -- C:\Documents and Settings\All Users\Application Data\1.jpg
[2013/04/10 03:52:51 | 000,066,182 | ---- | C] () -- C:\Documents and Settings\Rrichert\Desktop\(82441926)_(2)_Bille_-_Waiver_of_Maintenance_(2).pdf
[2012/11/23 18:54:19 | 000,003,072 | ---- | C] () -- C:\WINDOWS\System32\iacenc.dll
[2012/02/10 19:40:38 | 001,055,960 | ---- | C] () -- C:\Documents and Settings\LocalService\Local Settings\Application Data\WPFFontCache_v0400-S-1-5-21-17281329-3600158334-3939082072-1005-0.dat
[2012/02/10 19:40:01 | 000,184,390 | ---- | C] () -- C:\Documents and Settings\LocalService\Local Settings\Application Data\WPFFontCache_v0400-System.dat
[2011/06/17 16:58:50 | 000,000,574 | ---- | C] () -- C:\Documents and Settings\Rrichert\Start Menu.lnk
[2011/06/17 16:58:49 | 000,000,574 | ---- | C] () -- C:\Documents and Settings\Rrichert\Desktop.lnk
[2011/04/18 09:24:05 | 000,000,664 | ---- | C] () -- C:\WINDOWS\System32\d3d9caps.dat
[2009/10/05 23:17:57 | 000,000,402 | ---- | C] () -- C:\WINDOWS\hpbvspst.ini
[2009/10/05 23:17:46 | 000,001,322 | ---- | C] () -- C:\WINDOWS\hpbvnstp.ini
[2009/10/05 23:13:36 | 000,128,684 | ---- | C] () -- C:\WINDOWS\hppins02.dat.temp
[2009/10/05 23:13:35 | 000,001,883 | ---- | C] () -- C:\WINDOWS\hppmdl02.dat.temp
[2009/10/05 22:59:45 | 000,128,786 | ---- | C] () -- C:\WINDOWS\hppins02.dat
[2009/10/05 22:59:44 | 000,001,883 | ---- | C] () -- C:\WINDOWS\hppmdl02.dat
[2009/02/01 01:23:00 | 000,000,000 | ---- | C] () -- C:\WINDOWS\PROTOCOL.INI
[2009/01/25 20:51:16 | 000,000,000 | ---- | C] () -- C:\WINDOWS\Uninstall.INI
[2008/12/11 00:15:59 | 000,430,080 | ---- | C] () -- C:\WINDOWS\System32\ZSHP1020.EXE
[2007/12/24 00:56:03 | 000,000,229 | ---- | C] () -- C:\WINDOWS\QTW.INI
[2007/12/16 23:55:22 | 000,399,872 | ---- | C] () -- C:\WINDOWS\c4dstand.dll
[2007/12/16 23:55:00 | 000,003,195 | ---- | C] () -- C:\WINDOWS\splash.ini
[2007/03/20 13:40:44 | 000,757,760 | ---- | C] () -- C:\WINDOWS\System32\bcm1xsup.dll
[2007/03/20 13:40:43 | 000,086,016 | ---- | C] () -- C:\WINDOWS\System32\preflib.dll
[2007/03/05 14:34:28 | 000,676,224 | ---- | C] () -- C:\WINDOWS\System32\OGACheckControl.DLL
[2007/02/07 20:30:58 | 000,000,002 | ---- | C] () -- C:\WINDOWS\msoffice.ini
[2006/07/23 10:52:33 | 000,000,131 | ---- | C] () -- C:\Documents and Settings\Rrichert\Local Settings\Application Data\fusioncache.dat
[2006/06/20 16:42:26 | 000,000,024 | ---- | C] () -- C:\WINDOWS\pccntmon.INI
[2006/06/20 16:37:43 | 000,003,584 | ---- | C] () -- C:\Documents and Settings\Rrichert\Local Settings\Application Data\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2006/05/26 18:01:03 | 000,061,678 | ---- | C] () -- C:\Documents and Settings\Rrichert\Application Data\PFP120JPR.{PB
[2006/05/26 18:01:03 | 000,012,358 | ---- | C] () -- C:\Documents and Settings\Rrichert\Application Data\PFP120JCM.{PB
[2006/05/23 17:40:51 | 000,034,816 | ---- | C] () -- C:\WINDOWS\System32\GG.COM
[2006/05/23 15:33:43 | 000,008,920 | ---- | C] () -- C:\WINDOWS\extend.dat
[2006/05/23 15:30:06 | 000,000,022 | ---- | C] () -- C:\WINDOWS\exchng.ini
[2006/05/16 18:33:14 | 000,061,678 | ---- | C] () -- C:\Documents and Settings\rlr\Application Data\PFP120JPR.{PB
[2006/05/16 18:33:14 | 000,012,358 | ---- | C] () -- C:\Documents and Settings\rlr\Application Data\PFP120JCM.{PB
[2006/05/16 14:58:45 | 000,003,075 | ---- | C] () -- C:\WINDOWS\cfgall.ini
[2006/05/16 14:44:02 | 000,000,656 | RHS- | C] () -- C:\Documents and Settings\rlr\ntuser.pol
[2006/05/16 14:44:01 | 000,198,656 | ---- | C] () -- C:\WINDOWS\System32\LOCALIP.EXE
[2006/05/06 17:27:00 | 000,000,395 | ---- | C] () -- C:\WINDOWS\cdPlayer.ini
[2006/03/26 11:35:07 | 000,000,000 | ---- | C] () -- C:\WINDOWS\Textart.INI
[2006/03/25 19:20:22 | 000,210,944 | ---- | C] () -- C:\WINDOWS\System32\MSVCRT10.DLL
[2006/03/25 19:20:22 | 000,000,177 | ---- | C] () -- C:\WINDOWS\KPCMS.INI
[2006/03/03 12:17:35 | 000,000,300 | ---- | C] () -- C:\WINDOWS\hpbafd.ini
[2005/12/01 02:09:28 | 000,000,744 | ---- | C] () -- C:\Documents and Settings\All Users\Application Data\Microsoft.SqlServer.Compact.400.32.bc
[2005/10/19 13:02:34 | 000,000,376 | ---- | C] () -- C:\WINDOWS\mozregistry.dat
[2005/10/08 11:34:43 | 000,375,296 | ---- | C] () -- C:\WINDOWS\System32\tx32.dll
[2005/10/08 11:34:42 | 000,000,202 | ---- | C] () -- C:\WINDOWS\System32\Ic32.ini
[2005/09/13 14:58:29 | 000,028,672 | ---- | C] () -- C:\Documents and Settings\Rrichert.CM\atwbxdet.dll
[2005/09/13 14:58:29 | 000,003,683 | ---- | C] () -- C:\Documents and Settings\Rrichert.CM\webex.ini
[2005/08/08 19:05:50 | 000,003,584 | ---- | C] () -- C:\Documents and Settings\Rrichert.CM\Local Settings\Application Data\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2005/08/01 13:20:44 | 000,003,584 | ---- | C] () -- C:\WINDOWS\VIEWS.DAT
[2005/06/20 20:31:38 | 000,000,034 | ---- | C] () -- C:\WINDOWS\AuthMgr.INI
[2005/05/02 16:57:19 | 000,000,000 | ---- | C] () -- C:\WINDOWS\AA50INSTALL.INI
[2005/05/02 16:56:17 | 000,017,920 | ---- | C] () -- C:\WINDOWS\System32\IMPLODE.DLL
[2005/05/02 16:55:42 | 000,000,078 | ---- | C] () -- C:\WINDOWS\MAXLINK.INI
[2005/04/29 13:57:59 | 000,000,134 | ---- | C] () -- C:\Documents and Settings\Rrichert.CM\Local Settings\Application Data\fusioncache.dat
[2005/04/29 12:23:21 | 000,061,678 | ---- | C] () -- C:\Documents and Settings\Rrichert.CM\Application Data\PFP120JPR.{PB
[2005/04/29 12:23:21 | 000,012,358 | ---- | C] () -- C:\Documents and Settings\Rrichert.CM\Application Data\PFP120JCM.{PB
[2005/04/29 12:12:35 | 000,000,737 | ---- | C] () -- C:\WINDOWS\ODBC.INI
[2005/04/25 05:12:28 | 000,000,061 | ---- | C] () -- C:\WINDOWS\smscfg.ini
[2005/04/25 05:07:42 | 000,000,136 | ---- | C] () -- C:\WINDOWS\WININIT.INI
[2005/04/25 05:01:30 | 000,000,335 | ---- | C] () -- C:\WINDOWS\nsreg.dat
[2005/04/25 04:50:05 | 000,192,512 | ---- | C] () -- C:\WINDOWS\System32\AegisI5.exe
[2005/04/25 04:50:05 | 000,020,480 | ---- | C] () -- C:\WINDOWS\System32\WLTRYSVC.EXE
[2005/04/25 04:49:57 | 000,000,004 | -H-- | C] () -- C:\Documents and Settings\All Users\Application Data\QSLLPSVCShare
[2005/04/25 04:48:40 | 000,077,824 | ---- | C] () -- C:\WINDOWS\System32\SynTPCoI.dll
[2005/04/25 04:48:11 | 000,028,779 | ---- | C] () -- C:\WINDOWS\System32\javaw.exe
[2005/04/25 04:48:11 | 000,024,681 | ---- | C] () -- C:\WINDOWS\System32\java.exe
[2005/04/25 04:26:20 | 000,192,512 | ---- | C] () -- C:\WINDOWS\System32\stac97co.dll
[2005/04/25 04:26:06 | 000,049,152 | ---- | C] () -- C:\WINDOWS\setpwrcg.exe
[2005/04/25 04:25:38 | 000,000,372 | ---- | C] () -- C:\WINDOWS\System32\OEMINFO.INI
[2005/01/28 09:08:34 | 000,000,000 | ---- | C] () -- C:\WINDOWS\System32\px.ini
[2004/08/11 18:24:19 | 000,000,791 | ---- | C] () -- C:\WINDOWS\orun32.ini
[2004/08/11 18:19:30 | 000,002,048 | --S- | C] () -- C:\WINDOWS\bootstat.dat
[2004/08/11 18:12:14 | 000,021,640 | ---- | C] () -- C:\WINDOWS\System32\emptyregdb.dat
[2004/08/11 18:11:31 | 000,001,793 | ---- | C] () -- C:\WINDOWS\System32\fxsperf.ini
[2004/08/11 18:07:24 | 000,004,346 | ---- | C] () -- C:\WINDOWS\ODBCINST.INI
[2004/08/11 18:06:43 | 000,395,376 | ---- | C] () -- C:\WINDOWS\System32\FNTCACHE.DAT
[2004/08/11 18:00:30 | 000,004,569 | ---- | C] () -- C:\WINDOWS\System32\secupd.dat
[2004/08/11 18:00:28 | 000,480,220 | ---- | C] () -- C:\WINDOWS\System32\perfh009.dat
[2004/08/11 18:00:28 | 000,272,128 | ---- | C] () -- C:\WINDOWS\System32\perfi009.dat
[2004/08/11 18:00:28 | 000,079,452 | ---- | C] () -- C:\WINDOWS\System32\perfc009.dat
[2004/08/11 18:00:28 | 000,028,626 | ---- | C] () -- C:\WINDOWS\System32\perfd009.dat
[2004/08/11 18:00:27 | 000,004,627 | ---- | C] () -- C:\WINDOWS\System32\oembios.dat
[2004/08/11 18:00:26 | 013,107,200 | ---- | C] () -- C:\WINDOWS\System32\oembios.bin
[2004/08/11 18:00:24 | 000,000,741 | ---- | C] () -- C:\WINDOWS\System32\noise.dat
[2004/08/11 18:00:19 | 000,673,088 | ---- | C] () -- C:\WINDOWS\System32\mlang.dat
[2004/08/11 18:00:19 | 000,046,258 | ---- | C] () -- C:\WINDOWS\System32\mib.bin
[2004/08/11 18:00:12 | 000,218,003 | ---- | C] () -- C:\WINDOWS\System32\dssec.dat
[2004/08/11 18:00:04 | 000,001,804 | ---- | C] () -- C:\WINDOWS\System32\dcache.bin
[2004/05/06 17:19:25 | 000,056,255 | ---- | C] () -- C:\WINDOWS\OFCSCAN.INI
[2003/01/07 16:05:08 | 000,002,695 | ---- | C] () -- C:\WINDOWS\System32\OUTLPERF.INI
[2002/03/13 17:46:46 | 000,053,248 | R--- | C] () -- C:\WINDOWS\System32\zlib.dll
[2001/07/07 05:00:00 | 000,003,399 | ---- | C] () -- C:\WINDOWS\System32\hptcpmon.ini
[1997/07/11 01:00:00 | 000,061,440 | ---- | C] () -- C:\WINDOWS\System32\WRKGADM.EXE
[1997/07/11 01:00:00 | 000,045,056 | ---- | C] () -- C:\WINDOWS\System32\XLREC.DLL
[1997/07/11 01:00:00 | 000,040,960 | ---- | C] () -- C:\WINDOWS\System32\RECNCL.DLL
[1997/07/11 01:00:00 | 000,036,864 | ---- | C] () -- C:\WINDOWS\System32\ODBCSTF.DLL
[1997/07/11 01:00:00 | 000,036,864 | ---- | C] () -- C:\WINDOWS\System32\DOCOBJ.DLL
[1997/07/11 01:00:00 | 000,032,768 | ---- | C] () -- C:\WINDOWS\System32\HLINKPRX.DLL

========== LOP Check ==========

[2006/05/16 15:11:56 | 000,000,000 | ---D | M] -- C:\Documents and Settings\rlr\Application Data\EarthLink Toolbar
[2005/06/04 00:43:22 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Rrichert.CM\Application Data\Daimler
[2005/06/20 20:22:33 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Rrichert.CM\Application Data\Earthlink
[2005/06/20 20:32:46 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Rrichert.CM\Application Data\EarthLink Toolbar
[2005/07/11 17:16:01 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Rrichert.CM\Application Data\Leadertech
[2009/02/01 01:56:02 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Rrichert\Application Data\Daimler
[2006/05/26 17:49:36 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Rrichert\Application Data\EarthLink Toolbar
[2006/12/25 13:19:26 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Rrichert\Application Data\Leadertech
[2007/03/20 16:49:18 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Rrichert\Application Data\OfficeUpdate12
[2008/07/06 16:45:28 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Rrichert\Application Data\Smith Micro
[2005/12/01 02:17:10 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\HitmanPro
[2005/08/19 14:18:12 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\MCA5F.tmp
[2012/02/10 01:02:29 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\SupportSoft
[2009/10/25 20:37:43 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\TEMP
[2005/04/25 05:03:36 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Viewpoint
[2010/06/26 10:30:16 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\{429CAD59-35B1-4DBC-BB6D-1DB246563521}

========== Purity Check ==========



========== Alternate Data Streams ==========

@Alternate Data Stream - 123 bytes -> C:\Documents and Settings\All Users\Application Data\TEMP:02C77207
< End of report >

 



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#2 gringo_pr

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Posted 01 May 2013 - 12:04 AM


Hello XXX

I would like you to run this custom script for me now and when it is complete please give me the report and a status update for the computer.

Run OTL Script
  • Double-click OTL.exe to start the program.
  • Copy and Paste the following code into the customFix.png text box.
    :OTL
    
    :Files
    ipconfig /flushdns /c
    
    :Commands
    [PURITY]
    [emptyjava]
    [EMPTYFLASH]
    [reboot]
    
  • Then click the Run Fix button at the top.
  • Click btnOK.png.
  • OTL may ask to reboot the machine. Please do so if asked.
  • The report should appear in Notepad after the reboot.Copy and Paste that report in your next reply.

    Note** if the report does not popup after the computer reboots you can find it here in this folder - C:\_OTL\MovedFiles

    It will be named - mmddyyyy_hhmmss.log

    Where mmddyyyy_hhmmss - are numbers representing the date and time the fix was run.

Let me know How things are doing

Gringo

Hello XXX

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.


I would like you to run this custom script for me now and when it is complete please give me the report and a status update for the computer.

Run OTL Script
  • Double-click OTL.exe to start the program.
  • Copy and Paste the following code into the customFix.png text box.
    :OTL
    O4 - HKLM..\Run: [DisplaySwitch] C:\Documents and Settings\All Users\Application Data\DisplaySwitch.exe (Hilgraeve, Inc.)
    [2013/04/29 23:57:07 | 002,250,054 | ---- | M] () -- C:\Documents and Settings\All Users\Application Data\1.bmp
    [2013/04/29 23:56:52 | 000,350,795 | ---- | M] () -- C:\Documents and Settings\All Users\Application Data\1.jpg
    [2013/04/29 23:46:26 | 000,096,768 | ---- | M] (Hilgraeve, Inc.) -- C:\Documents and Settings\All Users\Application Data\DisplaySwitch.exe
    
    :Files
    ipconfig /flushdns /c
    
    :Commands
    [PURITY]
    [emptyjava]
    [EMPTYFLASH]
    [reboot]
    
  • Then click the Run Fix button at the top.
  • Click btnOK.png.
  • OTL may ask to reboot the machine. Please do so if asked.
  • The report should appear in Notepad after the reboot.Copy and Paste that report in your next reply.

    Note** if the report does not popup after the computer reboots you can find it here in this folder - C:\_OTL\MovedFiles

    It will be named - mmddyyyy_hhmmss.log

    Where mmddyyyy_hhmmss - are numbers representing the date and time the fix was run.

Let me know How things are doing

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 drexel7

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Posted 01 May 2013 - 12:45 AM

Here is the first report:

 

========== OTL ==========
========== FILES ==========
< ipconfig /flushdns /c >
Windows IP Configuration
C:\cmd.bat deleted successfully.
C:\cmd.txt deleted successfully.
========== COMMANDS ==========
Error: Unable to interpret <[emptyjava]> in the current context!
 
[EMPTYFLASH]
 
User: Administrator
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 32768 bytes
 
User: All Users
 
User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 32902 bytes
 
User: LocalService
->Temp folder emptied: 66887 bytes
->Temporary Internet Files folder emptied: 49554 bytes
->Flash cache emptied: 300 bytes
 
User: NetworkService
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 33170 bytes
 
User: rlr
->Temp folder emptied: 1090565 bytes
->Temporary Internet Files folder emptied: 1892925 bytes
->Flash cache emptied: 300 bytes
 
User: Rrichert
->Temp folder emptied: 60954451 bytes
->Temporary Internet Files folder emptied: 213147364 bytes
->Java cache emptied: 615728 bytes
->Flash cache emptied: 85320 bytes
 
User: Rrichert.CM
->Temp folder emptied: 77225730 bytes
->Temporary Internet Files folder emptied: 84838062 bytes
->Java cache emptied: 3767630 bytes
->Flash cache emptied: 1626 bytes
 
Total Flash Files Cleaned = 423.00 mb
 
 
OTLPE by OldTimer - Version 3.1.48.0 log created on 05012013_052507
 

--------------------------

 

Here is the second report you asked me to run:

 

========== OTL ==========
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\\DisplaySwitch not found.
File C:\Documents and Settings\All Users\Application Data\DisplaySwitch.exe not found.
File C:\Documents and Settings\All Users\Application Data\1.bmp not found.
File C:\Documents and Settings\All Users\Application Data\1.jpg not found.
File C:\Documents and Settings\All Users\Application Data\DisplaySwitch.exe not found.
========== FILES ==========
< ipconfig /flushdns /c >
Windows IP Configuration
C:\cmd.bat deleted successfully.
C:\cmd.txt deleted successfully.
========== COMMANDS ==========
Error: Unable to interpret <[emptyjava]> in the current context!
 
[EMPTYFLASH]
 
User: Administrator
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
 
User: All Users
 
User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
 
User: LocalService
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes
 
User: NetworkService
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
 
User: rlr
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes
 
User: Rrichert
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Java cache emptied: 0 bytes
->Flash cache emptied: 0 bytes
 
User: Rrichert.CM
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Java cache emptied: 0 bytes
->Flash cache emptied: 0 bytes
 
Total Flash Files Cleaned = 0.00 mb
 
 
OTLPE by OldTimer - Version 3.1.48.0 log created on 05012013_054216
 



#4 gringo_pr

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Posted 01 May 2013 - 12:50 AM

I messed up that post



can you boot into windows now and if you cannot I would like a new scan from otl just like you did at the start
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#5 drexel7

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Posted 01 May 2013 - 01:10 AM

I can now log into Windows and my other programs.  Is there anything else I need to do?



#6 gringo_pr

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Posted 01 May 2013 - 01:27 AM


Hello drexel7

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 gringo_pr

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Posted 04 May 2013 - 12:15 AM


Greetings


I have not heard from you in a couple of days so I am coming by to check on you to see if you are having problems or you just need some more time.

Also to remind you that it is very important that we finish the process completely so as to not get reinfected. I will let you know when we are complete and I will ask to remove our tools




Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#8 gringo_pr

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Posted 07 May 2013 - 01:35 AM



Hello

48 Hour bump

It has been more than 48 hours since my last post.
  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#9 gringo_pr

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Posted 10 May 2013 - 03:13 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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