This is for a student friend of my daughter's, who has been home from uni for a couple of weeks with her laptop working OK, until last night when it froze, and had to be switched off after control/alt/delete failed to terminate anything.
She emailed me with the following:
DELL INSPIRON 2200
Processor Intel ® Celeron ® M Processor 1.40 GHz
Processor Speed 1.36 GHz
Memory (RAM) 512MB
Operating System: Microsoft Windows XP Home Edition
Operating System version: 5.1.2600
The problem is: when I turn on my computer, I get a basic start up screen with the 'welcome' sign, and then a small grey dialogue box that reads:
"Windows cannot load the locally stored profile. Possible causes of this error include security rights or a
corrupt local profile. If the problem persists, contact your network administrator.
DETAIL: An I/O operation initiated by the registry failed unrecoverably. The registry could not read in, or write out, or flush one of the files that contain the system's image of the registry."
I click OK (all it lets me do) and then it tells me it will be loading up a temporary profile and any changes made will not be saved. I click OK again and it loads up a basic desktop. Everything works fine, but my documents folder, my pictures, and my music, are all completely emtpy. My history on my internet page is also empty - it feels like I am starting from scratch.
As far as I know she is not on a network at her home, and has been away from her uni domain for a couple of weeks.
She is in a panic about lost essays, although I have tried to reassure her that all will not be lost!
Hope you can help her!