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Help Please! Computer auto-downloaded a suspicious file.


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67 replies to this topic

#1 Lementiv

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Posted 30 April 2013 - 04:55 AM

I was signing in to my Google account when suddenly my computer downloaded a file called "comments_ajax". It had a slightly modified icon, and looked a bit like the Windows icon. When I went to view it under "Downloads" in my Windows Explorer, it says that it is a 1 KB file. I don't dare to open it. Is it malicious? Please help. Also when it downloaded, my Chrome screen stopped the sign in process and just stayed on the blank screen. Just a few hours ago, my Youtube comments started loading very slowly as well. 



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#2 Lementiv

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Posted 30 April 2013 - 05:16 AM

I went into my download history on Chrome and found the file listed with this link: http://www.youtube.com/comments_ajax?v=1X4iXjpbX3o

Is this malicious? The image is also similar to one of a Windows logo over a driver or something. Please help. I have since located the 1 KB file from Windows Explorer and deleted it. It was labelled under file type as "File" (I did not open it)



#3 Broni

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Posted 30 April 2013 - 09:45 PM

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size

Click Go and post the result.

p22002970.gif Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

p22002970.gifDownload Malwarebytes Anti-Rootkit from HERE to your Desktop.
  • Unzip downloaded file.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • DO NOT click on the Cleanup button. Simply exit the program.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt


p22002970.gif NOTE. Make sure all logs are pasted not attached.


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#4 Lementiv

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Posted 01 May 2013 - 01:01 AM

I won't be able to do this now, but can I add that I was infected by Privitize VPN virus before and i removed it (I think). However, yesterday, I found a document named "MaginiPpicc" and it looked similar to the "MagniPic" file that comes with Privitize virus. Could there still be remnants of it in my computer? 



#5 Lementiv

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Posted 01 May 2013 - 01:10 AM

 Results of screen317's Security Check version 0.99.63  
 Windows 7 Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 9  
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Firewall Enabled!  
Microsoft Security Essentials   
Norton Internet Security        
 Antivirus up to date!  
`````````Anti-malware/Other Utilities Check:````````` 
 Malwarebytes Anti-Malware version 1.75.0.1300  
 Adobe Flash Player 11.6.602.168  
 Google Chrome 26.0.1410.43  
 Google Chrome 26.0.1410.64  
````````Process Check: objlist.exe by Laurent````````  
 Norton ccSvcHst.exe 
 Microsoft Security Essentials MSMpEng.exe 
 Microsoft Security Essentials msseces.exe 
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C: 0% 
````````````````````End of Log`````````````````````` 


#6 Lementiv

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Posted 01 May 2013 - 01:13 AM

Farbar Service Scanner Version: 14-04-2013
Ran by Joshua (administrator) on 01-05-2013 at 14:11:39
Running from "C:\Users\Joshua\Desktop"
Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************
 
Internet Services:
============
 
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Attempt to access Yahoo IP returned error. Yahoo IP is offline
Yahoo.com is accessible.
 
 
Windows Firewall:
=============
 
Firewall Disabled Policy: 
==================
 
 
System Restore:
============
 
System Restore Disabled Policy: 
========================
 
 
Action Center:
============
 
Windows Update:
============
 
Windows Autoupdate Disabled Policy: 
============================
 
 
Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.
 
 
Windows Defender Disabled Policy: 
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1
 
 
Other Services:
==============
 
 
File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\ipnathlp.dll => MD5 is legit
C:\Windows\System32\iphlpsvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit
 
 
**** End of log ****


#7 Lementiv

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Posted 01 May 2013 - 01:19 AM

MiniToolBox by Farbar  Version:21-04-2013
Ran by Joshua (administrator) on 01-05-2013 at 14:15:04
Running from "C:\Users\Joshua\Desktop"
Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
========================= Hosts content: =================================
 
 
 
========================= IP Configuration: ================================
 
Realtek PCIe GBE Family Controller = Local Area Connection (Connected)
Hamachi Network Interface = Hamachi (Connected)
Intel® Centrino® Wireless-N 1030 = Wireless Network Connection (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 3 (Media disconnected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global
add route prefix=0.0.0.0/0 interface="Hamachi" nexthop=25.0.0.1 publish=Yes
set interface interface="Hamachi" forwarding=disabled advertise=disabled metric=9000 siteprefixlength=0 nud=disabled routerdiscovery=disabled managedaddress=disabled otherstateful=disabled weakhostsend=disabled weakhostreceive=disabled ignoredefaultroutes=disabled advertisedrouterlifetime=0 advertisedefaultroute=disabled currenthoplimit=0 forcearpndwolpattern=disabled enabledirectedmacwolpattern=disabled
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : Joshua-HP
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Broadcast
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : singnet.com.sg
 
Wireless LAN adapter Wireless Network Connection 3:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter #2
   Physical Address. . . . . . . . . : AC-72-89-54-49-EA
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Wireless Network Connection 2:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
   Physical Address. . . . . . . . . : AC-72-89-54-49-EA
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Wireless Network Connection:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : gateway.2wire.net
   Description . . . . . . . . . . . : Intel® Centrino® Wireless-N 1030
   Physical Address. . . . . . . . . : AC-72-89-54-49-E9
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Ethernet adapter Local Area Connection:
 
   Connection-specific DNS Suffix  . : singnet.com.sg
   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
   Physical Address. . . . . . . . . : 10-1F-74-11-22-6E
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::94d2:557e:60bb:57f5%13(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.1.165(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Wednesday, 1 May, 2013 1:45:10 PM
   Lease Expires . . . . . . . . . . : Wednesday, 1 May, 2013 5:45:09 PM
   Default Gateway . . . . . . . . . : 192.168.1.254
   DHCP Server . . . . . . . . . . . : 192.168.1.254
   DHCPv6 IAID . . . . . . . . . . . : 286269300
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-DC-7F-C1-10-1F-74-11-22-6E
   DNS Servers . . . . . . . . . . . : 192.168.1.254
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Ethernet adapter Hamachi:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Hamachi Network Interface
   Physical Address. . . . . . . . . : 7A-79-19-E1-35-6E
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2620:9b::19e1:356e(Preferred) 
   Link-local IPv6 Address . . . . . : fe80::34e0:68e6:c585:ccf6%19(Preferred) 
   IPv4 Address. . . . . . . . . . . : 25.225.53.110(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.0.0.0
   Lease Obtained. . . . . . . . . . : Wednesday, 1 May, 2013 1:44:56 PM
   Lease Expires . . . . . . . . . . : Thursday, 1 May, 2014 1:47:03 PM
   Default Gateway . . . . . . . . . : 2620:9b::1900:1
                                       25.0.0.1
   DHCP Server . . . . . . . . . . . : 25.0.0.1
   DHCPv6 IAID . . . . . . . . . . . : 645560642
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-DC-7F-C1-10-1F-74-11-22-6E
   DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
                                       fec0:0:0:ffff::2%1
                                       fec0:0:0:ffff::3%1
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Tunnel adapter isatap.singnet.com.sg:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : singnet.com.sg
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter isatap.{BA2BBF2F-0444-46FE-9BB5-D33D432E3F93}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter isatap.{0CB1C803-78B5-442B-A4EB-A8DBC4BE6557}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter isatap.{B1AF35B1-56FE-4AC6-8BBC-E6733103BD1A}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter isatap.gateway.2wire.net:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #5
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Teredo Tunneling Pseudo-Interface:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:409:210c:d5c3:dcde(Preferred) 
   Link-local IPv6 Address . . . . . : fe80::409:210c:d5c3:dcde%18(Preferred) 
   Default Gateway . . . . . . . . . : 
   NetBIOS over Tcpip. . . . . . . . : Disabled
Server:  app.singnet.com.sg
Address:  192.168.1.254
 
Name:    google.com
Addresses:  2404:6800:4003:802::1006
 173.194.38.137
 173.194.38.131
 173.194.38.142
 173.194.38.134
 173.194.38.129
 173.194.38.128
 173.194.38.133
 173.194.38.130
 173.194.38.132
 173.194.38.135
 173.194.38.136
 
 
Pinging google.com [173.194.38.131] with 32 bytes of data:
Reply from 173.194.38.131: bytes=32 time=3ms TTL=54
Reply from 173.194.38.131: bytes=32 time=3ms TTL=54
 
Ping statistics for 173.194.38.131:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 3ms, Maximum = 3ms, Average = 3ms
Server:  app.singnet.com.sg
Address:  192.168.1.254
 
Name:    yahoo.com
Addresses:  206.190.36.45
 98.138.253.109
 98.139.183.24
 
 
Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
Reply from 98.139.183.24: bytes=32 time=367ms TTL=43
Reply from 98.139.183.24: bytes=32 time=273ms TTL=45
 
Ping statistics for 98.139.183.24:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 273ms, Maximum = 367ms, Average = 320ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 17...ac 72 89 54 49 ea ......Microsoft Virtual WiFi Miniport Adapter #2
 16...ac 72 89 54 49 ea ......Microsoft Virtual WiFi Miniport Adapter
 15...ac 72 89 54 49 e9 ......Intel® Centrino® Wireless-N 1030
 13...10 1f 74 11 22 6e ......Realtek PCIe GBE Family Controller
 19...7a 79 19 e1 35 6e ......Hamachi Network Interface
  1...........................Software Loopback Interface 1
 21...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 23...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
 24...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
 22...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #4
 41...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #5
 18...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0         25.0.0.1    25.225.53.110   9256
          0.0.0.0          0.0.0.0    192.168.1.254    192.168.1.165     10
         25.0.0.0        255.0.0.0         On-link     25.225.53.110   9256
    25.225.53.110  255.255.255.255         On-link     25.225.53.110   9256
   25.255.255.255  255.255.255.255         On-link     25.225.53.110   9256
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link     192.168.1.165    266
    192.168.1.165  255.255.255.255         On-link     192.168.1.165    266
    192.168.1.255  255.255.255.255         On-link     192.168.1.165    266
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link     192.168.1.165    266
        224.0.0.0        240.0.0.0         On-link     25.225.53.110   9256
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link     192.168.1.165    266
  255.255.255.255  255.255.255.255         On-link     25.225.53.110   9256
===========================================================================
Persistent Routes:
  Network Address          Netmask  Gateway Address  Metric
          0.0.0.0          0.0.0.0         25.0.0.1  Default 
===========================================================================
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 19   9020 ::/0                     2620:9b::1900:1
  1    306 ::1/128                  On-link
 18     58 2001::/32                On-link
 18    306 2001:0:4137:9e76:409:210c:d5c3:dcde/128
                                    On-link
 19    276 2620:9b::/96             On-link
 19    276 2620:9b::19e1:356e/128   On-link
 13    266 fe80::/64                On-link
 19    276 fe80::/64                On-link
 18    306 fe80::/64                On-link
 18    306 fe80::409:210c:d5c3:dcde/128
                                    On-link
 19    276 fe80::34e0:68e6:c585:ccf6/128
                                    On-link
 13    266 fe80::94d2:557e:60bb:57f5/128
                                    On-link
  1    306 ff00::/8                 On-link
 18    306 ff00::/8                 On-link
 13    266 ff00::/8                 On-link
 19    276 ff00::/8                 On-link
===========================================================================
Persistent Routes:
 If Metric Network Destination      Gateway
  0 4294967295 2620:9b::/96             On-link
  0   9000 ::/0                     2620:9b::1900:1
===========================================================================
========================= Winsock entries =====================================
 
Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Windows\SysWOW64\wshbth.dll [36352] (Microsoft Corporation)
Catalog5 08 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog5 09 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 10 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\wshbth.dll [47104] (Microsoft Corporation)
x64-Catalog5 08 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog5 09 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog5 10 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (05/01/2013 01:46:02 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/01/2013 00:39:03 AM) (Source: ATIeRecord) (User: )
Description: ATI EEU failed to post message to CCC
 
Error: (05/01/2013 00:39:03 AM) (Source: ATIeRecord) (User: )
Description: ATI EEU failed to post message to CCC
 
Error: (05/01/2013 00:39:03 AM) (Source: ATIeRecord) (User: )
Description: ATI EEU failed to post message to CCC
 
Error: (05/01/2013 00:39:03 AM) (Source: ATIeRecord) (User: )
Description: ATI EEU failed to post message to CCC
 
Error: (04/30/2013 06:49:46 PM) (Source: ATIeRecord) (User: )
Description: ATI EEU failed to post message to CCC
 
Error: (04/30/2013 06:49:46 PM) (Source: ATIeRecord) (User: )
Description: ATI EEU failed to post message to CCC
 
Error: (04/30/2013 06:49:46 PM) (Source: ATIeRecord) (User: )
Description: ATI EEU failed to post message to CCC
 
Error: (04/30/2013 06:49:46 PM) (Source: ATIeRecord) (User: )
Description: ATI EEU failed to post message to CCC
 
Error: (04/30/2013 06:49:46 PM) (Source: ATIeRecord) (User: )
Description: ATI EEU failed to post message to CCC
 
 
System errors:
=============
Error: (04/27/2013 08:06:30 PM) (Source: bowser) (User: )
Description: The master browser has received a server announcement from the computer JONATHAN
that believes that it is the master browser for the domain on transport NetBT_Tcpip_{B1AF35B1-56FE-4AC6-8BBC-E6733103BD1A}.
The master browser is stopping or an election is being forced.
 
Error: (04/27/2013 01:55:14 PM) (Source: bowser) (User: )
Description: The master browser has received a server announcement from the computer JONATHAN
that believes that it is the master browser for the domain on transport NetBT_Tcpip_{B1AF35B1-56FE-4AC6-8BBC-E6733103BD1A}.
The master browser is stopping or an election is being forced.
 
Error: (04/26/2013 08:31:07 PM) (Source: bowser) (User: )
Description: The master browser has received a server announcement from the computer JENNIFER-PC
that believes that it is the master browser for the domain on transport NetBT_Tcpip_{B1AF35B1-56FE-4AC6-8BBC-E6733103BD1A}.
The master browser is stopping or an election is being forced.
 
Error: (04/25/2013 10:14:27 PM) (Source: bowser) (User: )
Description: The master browser has received a server announcement from the computer JONATHAN
that believes that it is the master browser for the domain on transport NetBT_Tcpip_{B1AF35B1-56FE-4AC6-8BBC-E6733103BD1A}.
The master browser is stopping or an election is being forced.
 
Error: (04/25/2013 04:04:17 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the HPWMISVC service.
 
Error: (04/25/2013 04:02:39 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 9:58:58 PM on ?24/?4/?2013 was unexpected.
 
Error: (04/23/2013 06:11:52 PM) (Source: bowser) (User: )
Description: The master browser has received a server announcement from the computer JONATHAN
that believes that it is the master browser for the domain on transport NetBT_Tcpip_{B1AF35B1-56FE-4AC6-8BBC-E6733103BD1A}.
The master browser is stopping or an election is being forced.
 
Error: (04/19/2013 09:15:27 PM) (Source: bowser) (User: )
Description: The master browser has received a server announcement from the computer JENNIFER-PC
that believes that it is the master browser for the domain on transport NetBT_Tcpip_{B1AF35B1-56FE-4AC6-8BBC-E6733103BD1A}.
The master browser is stopping or an election is being forced.
 
Error: (04/18/2013 08:37:38 PM) (Source: bowser) (User: )
Description: The master browser has received a server announcement from the computer JONATHAN
that believes that it is the master browser for the domain on transport NetBT_Tcpip_{B1AF35B1-56FE-4AC6-8BBC-E6733103BD1A}.
The master browser is stopping or an election is being forced.
 
Error: (04/17/2013 09:28:11 PM) (Source: bowser) (User: )
Description: The master browser has received a server announcement from the computer JONATHAN
that believes that it is the master browser for the domain on transport NetBT_Tcpip_{B1AF35B1-56FE-4AC6-8BBC-E6733103BD1A}.
The master browser is stopping or an election is being forced.
 
 
Microsoft Office Sessions:
=========================
Error: (05/01/2013 01:46:02 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/01/2013 00:39:03 AM) (Source: ATIeRecord)(User: )
Description: 
 
Error: (05/01/2013 00:39:03 AM) (Source: ATIeRecord)(User: )
Description: 
 
Error: (05/01/2013 00:39:03 AM) (Source: ATIeRecord)(User: )
Description: 
 
Error: (05/01/2013 00:39:03 AM) (Source: ATIeRecord)(User: )
Description: 
 
Error: (04/30/2013 06:49:46 PM) (Source: ATIeRecord)(User: )
Description: 
 
Error: (04/30/2013 06:49:46 PM) (Source: ATIeRecord)(User: )
Description: 
 
Error: (04/30/2013 06:49:46 PM) (Source: ATIeRecord)(User: )
Description: 
 
Error: (04/30/2013 06:49:46 PM) (Source: ATIeRecord)(User: )
Description: 
 
Error: (04/30/2013 06:49:46 PM) (Source: ATIeRecord)(User: )
Description: 
 
 
=========================== Installed Programs ============================
 
 toolbar  on IE and Chrome (Version: 1.8.16.22)
??????? Windows Live Mesh ActiveX ??(????) (Version: 15.4.5722.2)
µTorrent (Version: 3.2.0)
ActiveCheck component for HP Active Support Library (Version: 3.0.0.3)
Adobe AIR (Version: 3.2.0.2070)
Adobe Download Assistant (Version: 1.2.2)
Adobe Flash Player 11 ActiveX 64-bit (Version: 11.1.102.55)
Adobe Flash Player 11 Plugin (Version: 11.6.602.168)
Adobe Flash Professional CS6 (Version: 12.0)
Adobe Help Manager (Version: 4.0.244)
Adobe Photoshop CS6 (Version: 13.0)
Adobe Shockwave Player 11.5 (Version: 11.5.9.620)
Agatha Christie - Peril at End House (Version: 2.2.0.95)
amBook (Version: 1.0.0.33)
Apple Application Support (Version: 2.1.5)
Apple Mobile Device Support (Version: 4.0.0.97)
Apple Software Update (Version: 2.1.3.127)
ATI Catalyst Install Manager (Version: 3.0.816.0)
AuthenTec TrueAPI (Version: 1.2.1.33)
Bejeweled 2 Deluxe (Version: 2.2.0.95)
Bejeweled 3 (Version: 2.2.0.95)
Bing Bar (Version: 7.1.391.0)
Blackhawk Striker 2 (Version: 2.2.0.95)
Blacklight: Retribution
Blasterball 3 (Version: 2.2.0.95)
Bonjour (Version: 3.0.0.10)
Bounce Symphony (Version: 2.2.0.95)
BrickForce 1.4.40 (Version: 1.4.40)
BroadBand on Mobile (Version: 11.302.09.30.88)
Build-a-lot 2 (Version: 2.2.0.95)
Cake Mania (Version: 2.2.0.95)
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center (Version: 2011.0315.958.16016)
Catalyst Control Center Graphics Previews Common (Version: 2011.0315.958.16016)
Catalyst Control Center InstallProxy (Version: 2011.0315.958.16016)
Catalyst Control Center Localization All (Version: 2011.0315.958.16016)
Catalyst Control Center Profiles Mobile (Version: 2011.0315.958.16016)
CCC Help Chinese Standard (Version: 2011.0315.0957.16016)
CCC Help Chinese Traditional (Version: 2011.0315.0957.16016)
CCC Help Czech (Version: 2011.0315.0957.16016)
CCC Help Danish (Version: 2011.0315.0957.16016)
CCC Help Dutch (Version: 2011.0315.0957.16016)
CCC Help English (Version: 2011.0315.0957.16016)
CCC Help Finnish (Version: 2011.0315.0957.16016)
CCC Help French (Version: 2011.0315.0957.16016)
CCC Help German (Version: 2011.0315.0957.16016)
CCC Help Greek (Version: 2011.0315.0957.16016)
CCC Help Hungarian (Version: 2011.0315.0957.16016)
CCC Help Italian (Version: 2011.0315.0957.16016)
CCC Help Japanese (Version: 2011.0315.0957.16016)
CCC Help Korean (Version: 2011.0315.0957.16016)
CCC Help Norwegian (Version: 2011.0315.0957.16016)
CCC Help Polish (Version: 2011.0315.0957.16016)
CCC Help Portuguese (Version: 2011.0315.0957.16016)
CCC Help Russian (Version: 2011.0315.0957.16016)
CCC Help Spanish (Version: 2011.0315.0957.16016)
CCC Help Swedish (Version: 2011.0315.0957.16016)
CCC Help Thai (Version: 2011.0315.0957.16016)
CCC Help Turkish (Version: 2011.0315.0957.16016)
ccc-utility64 (Version: 2011.0315.958.16016)
CCleaner (Version: 4.00)
Chuzzle Deluxe (Version: 2.2.0.95)
CyberLink PowerDVD 10 (Version: 10.0.3.2714)
CyberLink YouCam (Version: 3.5.1.3908)
D3DX10 (Version: 15.4.2368.0902)
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Diner Dash 2 Restaurant Rescue (Version: 2.2.0.95)
Dora's World Adventure (Version: 2.2.0.95)
Dota 2
Dragon Nest SEA (Version: 1.72.0000)
Dropbox (Version: 2.0.6)
Easy Driver Pro (Version: 7)
Energy Star Digital Logo (Version: 1.0.1)
ESU for Microsoft Windows 7 (Version: 1.0.0)
Evernote v. 4.2.2 (Version: 4.2.2.3979)
Farm Frenzy (Version: 2.2.0.95)
FATE - The Traitor Soul (Version: 2.2.0.95)
Final Drive Nitro (Version: 2.2.0.95)
Garena - BlackShot (Version: update_2_125)
Garena - League of Legends
Google Chrome (Version: 26.0.1410.64)
Google Update Helper (Version: 1.3.21.135)
Hi-Rez Studios Authenticate and Update Service (Version: 3.0.0.0)
HP 3D DriveGuard (Version: 4.1.5.1)
HP Auto (Version: 1.0.12935.3667)
HP Client Services (Version: 1.1.12938.3539)
HP Connection Manager (Version: 4.0.45.1)
HP Customer Experience Enhancements (Version: 6.0.1.7)
HP Documentation (Version: 1.1.0.0)
HP Games (Version: 1.0.2.4)
HP On Screen Display (Version: 1.1.2)
HP Power Manager (Version: 1.2.3)
HP Quick Launch (Version: 2.3.6)
HP Setup (Version: 8.6.4530.3651)
HP Setup Manager (Version: 1.1.13231.3673)
HP SimplePass 2011 (Version: 5.1.0.495)
HP Software Framework (Version: 4.0.110.1)
HP Support Assistant (Version: 5.2.9.2)
HPAsset component for HP Active Support Library (Version: 3.0.0.3)
IDT Audio (Version: 1.0.6329.0)
Intel PROSet Wireless
Intel® Display Audio Driver (Version: 6.14.00.3074)
Intel® Management Engine Components (Version: 7.0.0.1144)
Intel® PROSet/Wireless Software for Bluetooth® Technology (Version: 1.0.2.0511)
Intel® PROSet/Wireless WiFi Software (Version: 14.0.3000)
Intel® Rapid Storage Technology (Version: 10.1.2.1004)
Intel® Wireless Display
Intel® Wireless Display (Version: 2.0.30.0)
iTunes (Version: 10.5.1.42)
Junk Mail filter update (Version: 15.4.3502.0922)
lightshot-3.4.0.50 (Version: 3.4.0.50)
LogMeIn Hamachi (Version: 2.1.0.294)
Mah Jong Medley (Version: 2.2.0.95)
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
MapleStory
Mesh Runtime (Version: 15.4.5722.2)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Chart Controls for Microsoft .NET Framework 3.5 (KB2500170) (Version: 3.5.30730.0)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Home and Student 2010 (Version: 14.0.6029.1000)
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.6029.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Single Image 2010 (Version: 14.0.6029.1000)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Security Client (Version: 4.2.0223.1)
Microsoft Security Essentials (Version: 4.2.223.1)
Microsoft Silverlight (Version: 5.1.20125.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.51106 (Version: 11.0.51106.1)
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.51106 (Version: 11.0.51106)
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.51106 (Version: 11.0.51106)
Microsoft_VC80_CRT_x86 (Version: 8.0.50727.4053)
Microsoft_VC90_CRT_x86 (Version: 1.00.0000)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
Mystery P.I. - Stolen in San Francisco (Version: 2.2.0.95)
Namco All-Stars PAC-MAN (Version: 2.2.0.95)
Nexon Game Manager
Norton Internet Security (Version: 18.7.2.3)
NVIDIA PhysX (Version: 9.10.0513)
Pando Media Booster (Version: 2.3.6.0)
PDF Settings CS6 (Version: 11.0)
Penguins! (Version: 2.2.0.95)
Plants vs. Zombies - Game of the Year (Version: 2.2.0.95)
Poker Superstars III (Version: 2.2.0.95)
Polar Bowler (Version: 2.2.0.95)
Polar Golfer (Version: 2.2.0.95)
PunkBuster Services (Version: 0.992)
PX Profile Update (Version: 1.00.1.)
Realtek Ethernet Controller Driver (Version: 7.41.216.2011)
Realtek PCIE Card Reader (Version: 6.1.7600.74)
Recovery Manager (Version: 2.0.0)
Renesas Electronics USB 3.0 Host Controller Driver (Version: 2.0.32.0)
Revo Uninstaller 1.94 (Version: 1.94)
Skype™ 5.10 (Version: 5.10.116)
Slingo Supreme (Version: 2.2.0.95)
Steam (Version: 1.0.0.0)
Synaptics Pointing Device Driver (Version: 15.2.4.4)
Team Fortress 2
Tribes: Ascend
Unity Web Player (Version: )
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2600217) (Version: 1)
Update for Microsoft Office 2010 (KB2494150)
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553378) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2598242) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687503) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687509) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2767886) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2597090) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2598240) 32-Bit Edition
Update for Microsoft SharePoint Workspace 2010 (KB2589371) 32-Bit Edition
Update Installer for WildTangent Games App
Validity WBF DDK (Version: 4.3.118.0)
Virtual Villagers 4 - The Tree of Life (Version: 2.2.0.95)
WildTangent Games App (HP Games) (Version: 4.0.5.37)
Windows Live ??? (Version: 15.4.3502.0922)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3555.0308)
Windows Live ID Sign-in Assistant (Version: 7.250.4232.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3555.0308)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Mesh (Version: 15.4.3502.0922)
Windows Live Mesh ActiveX Control for Remote Connections (Version: 15.4.5722.2)
Windows Live Messenger (Version: 15.4.3502.0922)
Windows Live Messenger (Version: 15.4.3538.0513)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live Remote Client (Version: 15.4.5722.2)
Windows Live Remote Client Resources (Version: 15.4.5722.2)
Windows Live Remote Service (Version: 15.4.5722.2)
Windows Live Remote Service Resources (Version: 15.4.5722.2)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
WinRAR 4.11 (32-bit) (Version: 4.11.0)
WinRAR 4.20 beta 2 (64-bit) (Version: 4.20.2)
Zuma Deluxe (Version: 2.2.0.95)
 
========================= Devices: ================================
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 35%
Total physical RAM: 8139.86 MB
Available physical RAM: 5281.85 MB
Total Pagefile: 16277.9 MB
Available Pagefile: 12901.73 MB
Total Virtual: 4095.88 MB
Available Virtual: 3966.76 MB
 
========================= Partitions: =====================================
 
1 Drive c: () (Fixed) (Total:682.74 GB) (Free:554.09 GB) NTFS
2 Drive d: (RECOVERY) (Fixed) (Total:15.6 GB) (Free:1.7 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\JOSHUA-HP
 
Administrator            Guest                    Joshua                   
 
 
**** End of log ****


#8 Lementiv

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Posted 01 May 2013 - 11:04 AM

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org
 
Database version: v2013.05.01.06
 
Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
Joshua :: JOSHUA-HP [administrator]
 
2/5/2013 12:01:10 AM
mbam-log-2013-05-02 (00-01-10).txt
 
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 216666
Time elapsed: 2 minute(s), 18 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 0
(No malicious items detected)
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 0
(No malicious items detected)
 
(end)


#9 Lementiv

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Posted 01 May 2013 - 11:39 AM

I ran MBAR but I could not find the logs... It said that it did not find any malicious programs though. 
I have also been facing these problem which arose only recently.
1) My Sticky Tabs do not stay open after a shut down.
2) Whenever I open Chrome, which is pinned on my taskbar, the pinned Chrome icon does not light up, but instead, a duplicate of the Chrome icon will appear on the taskbar as the tab I use.
3) Also, I recently had Microsoft's Malware Removal Tool run and i looked into the log to find this line of text:
->Scan ERROR: resource process://pid:xxxx (code 0x00000005 (5))
I couldn't find the log itself again so I found some others who has this line as well on the web. Could this be a sign of some malware? 

I greatly appreciate your help, Broni. This computer is extremely important to me. Thanks again.



#10 Broni

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Posted 01 May 2013 - 06:14 PM

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

=============================================================================

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


=============================================================================

p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


=======================================

p22002970.gif Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click on List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    NOTE. If Eset doesn't find any threats it'll NOT produce any log.


My Website

My help doesn't cost a penny, but if you'd like to consider a donation, click DONATE

 


#11 Lementiv

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Posted 02 May 2013 - 04:53 AM

# AdwCleaner v2.300 - Logfile created 05/02/2013 at 17:48:57
# Updated 28/04/2013 by Xplode
# Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)
# User : Joshua - JOSHUA-HP
# Boot Mode : Normal
# Running from : C:\Users\Joshua\Desktop\adwcleaner.exe
# Option [Delete]
 
 
***** [Services] *****
 
 
***** [Files / Folders] *****
 
Folder Deleted : C:\ProgramData\MaginiPPicc
Folder Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\MaginiPPicc
Folder Deleted : C:\Users\Joshua\AppData\LocalLow\MaginiPPicc
 
***** [Registry] *****
 
Key Deleted : HKLM\Software\Classes\Installer\Features\90C64EA18BA25EE488BF80DCF07F2FFD
Key Deleted : HKLM\Software\Classes\Installer\Products\90C64EA18BA25EE488BF80DCF07F2FFD
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{EB03EF39-C655-D560-FA95-79182B837D64}
 
***** [Internet Browsers] *****
 
-\\ Internet Explorer v9.0.8112.16476
 
[OK] Registry is clean.
 
*************************
 
AdwCleaner[S1].txt - [1010 octets] - [02/05/2013 17:48:57]
 
########## EOF - C:\AdwCleaner[S1].txt - [1070 octets] ##########


#12 Lementiv

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Posted 02 May 2013 - 05:02 AM

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 4.9.3 (04.29.2013:2)
OS: Windows 7 Home Premium x64
Ran by Joshua on Thu 02/05/2013 at 17:57:26.23
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
~~~ Services
 
 
 
~~~ Registry Values
 
Successfully repaired: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\AboutURLs\\Tabs
 
 
 
~~~ Registry Keys
 
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{d43b3890-80c7-4010-a95d-1e77b5924dc3}
 
 
 
~~~ Files
 
 
 
~~~ Folders
 
Successfully deleted: [Folder] "C:\Users\Joshua\AppData\Roaming\industriya"
Successfully deleted: [Folder] "C:\Program Files (x86)\industriya"
 
 
 
~~~ Event Viewer Logs were cleared
 
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Thu 02/05/2013 at 18:01:18.97
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


#13 Lementiv

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Posted 02 May 2013 - 05:03 AM

I noticed that adwcleaner deleted that "MaginiPpicc" file. So it turned out to be malicious? Also I noticed JRT deleted a folder called "industriya". Have you encountered this file before? Is it malicious? I would really like to understand what malware is on my computer so that I can prevent reinfection. Thanks in advance! 



If there is any, of course.



#14 Lementiv

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Posted 02 May 2013 - 05:10 AM

When I ran ESET, it said it detected another anti-virus software, which was Norton, but it came with the computer and I never used it (I also don't know how to shut it down without activating it) so I just ran it. I also left the "remove unwated programs" option checked because it was like that when it downloaded. I hope this does not affect the scan too much. Will it?



#15 Lementiv

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Posted 02 May 2013 - 07:16 AM

ESET didn't find anything. I chose to uninstall it on close. Will we be using it again? 






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