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PriceGong - and system running slow


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#1 freebies416

freebies416

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Posted 30 April 2013 - 12:31 AM

HI.  For some reason, Microsoft Security Essentials indicates that I have Adaware:Win32/pricegong

 on my Internet Explorer and it keeps wanting to clean my computer.  I did a search for it, and nothing comes up.  If I do not allow MSE to clean the computer, my computer starts running slow and the fan kicks into high gear until I allow MSE to clean and then remove the adaware.

 

I found another posting (Started by Sauly25 , Feb 05 2013 10:45 PM) that said to do a few steps, which I have done, and it appears that the Adaware:Win32/pricegong  is gone, but I want to make sure.

 

I did the following:

 

(1) Please download AdwCleaner by Xplode onto your desktop

 

(2) Download & SAVE to your Desktop RogueKiller

 

 

I think I am ok, but wanted to have someone check for me.

 

I have Windows Vista 32 bit Home, and also have Trend Micro for security, as well as Microsoft Security Essentials.

 

What should I do?  Did I take care of the adaware?

 

- freebies416

 

 

 

 



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#2 noknojon

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Posted 30 April 2013 - 12:57 AM

Hi freebies416

and also have Trend Micro for security, as well as Microsoft Security Essentials.

Please note: You should only ever have 1 active Antivirus running, or you will get False Positives.

If you have 2 active Antivirus programs, this will always cause you problems -

 

 

If you already have a log from AdwCleaner on your desktop or at C:\AdwCleaner[S1].txt, please post that first.

If not here are the directions again -
 

Please download AdwCleaner by Xplode onto your desktop.

*Close all open programs and internet browsers.

*At this stage you should disable (not remove) your Antivirus Program.
*Double click on adwcleaner.exe to run the tool.

*If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click select "Run as Administrator".
*Click on Delete.
*Confirm each time with OK
* NOTE: Your computer will be rebooted automatically. A text file will open after the restart.

*Please post the contents of that logfile with your next reply.
*You can find the logfile at C:\AdwCleaner[S1].txt as well.

 

I would also run JRT a similar tool for these problems -

 

Please download Junkware Removal Tool to your desktop.
*Shut down your protection software / Antivirus now to avoid potential conflicts.
*Run the tool by double-clicking it -
*If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
*The tool will open and start scanning your system.
*Please be patient as this can take a while to complete depending on your system's specifications.
*On completion, a log (JRT.txt) is saved to your desktop and will automatically open.

*Post the contents of JRT.txt into your next message

 

See how the system is after you Copy / Paste the logs back from these 2 programs -

 

Thank You -






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