Gateway NE56R31u laptop
Windows 8 64 bit
No hardware mods, only added software is Windows Defender and Malware Bytes
This computer has been running great since Christmas. It started acting sluggish yesterday (took forever to load pages, lots of "not responding, etc) and finally shut itself down. Now when you plug it in and try to boot it gets to the Gateway logo screen and goes no farther. Tried Shift/F8 and Esc to boot in safe mode to no avail. Planned to run MWB if I could get it to boot. Any suggestions before returning it or taking it to the repair shop? Thanks.