My laptop freezes after booting whenever I attempt to load any application, click on the 'Start' button or even try to open the Task Manager. It is completely unresponsive and will not 'unfreeze' - leading me to turn off by hitting the power button. As far as I know, I have not installed anything or changed settings for this to happen. I have what I have been told is "Top of the Line" virus protection, I shouldn't be that.
I took the computer back to Micro Center where I purchased it, and they told me that something was running in the background, but they could not identify what it was.....
Please Help! This is very frustrating
Edited by hamluis, 29 April 2013 - 09:03 AM.
Moved from Win 7 to Am I Infected - Hamluis.