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DVD's stopped working on Pavilion dv7 Notebook


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4 replies to this topic

#1 charlie j

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Posted 28 April 2013 - 07:58 PM

Hi ,

Last night I was watching a Netflix DVD Movie on my Pavilion notebook and right in the middle of the movie I got a freeze frame, Can't get DVD's or Blue Rays to work at all.

Player seems to be recognized and music CD's work OK but no video from the DVD/CD-ROM drive.

Anyone have any ideas what I can do to get this to play DVD's again?

 

Charlie

 

 



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#2 jonstonx64

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Posted 28 April 2013 - 09:54 PM

How old is your laptop? It could be that the DVD laser diode is malfunctioning from age.


Edited by jonstonx64, 28 April 2013 - 09:54 PM.


#3 charlie j

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Posted 28 April 2013 - 10:53 PM

Notebook is a couple of years old.

HP Pavilion dv7-3065dx 17.3" Notebook - Customized

 

 

Brand: HP
Processor Type: AMD Turion II Ultra Dual-Core M640
Model: Pavilion dv7-3065dx
Processor Speed: 2.60 GHz
Screen Size: 17.3"
Graphics Processing Type: ATI Radeon HD 3200 Graphics RS780M
Product Line: Pavilion
Memory: 8 GB
Hard Drive: Seagate Laptop Hard Disk Drive 500 GB  SATA


#4 OldPhil

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Posted 29 April 2013 - 12:03 AM

Do you hear it spin up momentarily during start up?  If it makes no sounds the belt which is nothing more than an O-ring may have broken, the rubber tends to dry over time.


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#5 Platypus

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Posted 29 April 2013 - 12:22 AM

Optical drives have a direct drive spin motor, no belt, and no spin would mean no CD. As jonstonx64 says, only recognizing CDs is commonly a laser fault. The easiest way to confirm this is to try booting from a bootable DVD, such as Windows install DVD, Linux Live DVD etc. If the drive cannot read the DVD to boot from, it's faulty (or possibility of dirty laser lens, but that would probably affect CDs too - try a clean).


Edited by Platypus, 29 April 2013 - 12:23 AM.

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