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Can't connect to home network?

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#1 ishimaru


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Posted 28 April 2013 - 06:37 PM

Alright, I've had my laptop for about a year and its worked fine up until recently. A few weeks ago, the internet on it stopped working, but it works on our desktop, which uses XP. I can connect to other networks fine, it's only my home network. Whenever I tried to connect, it would load for a long time and then say 'Windows was unable to connect to [Network name]". I went to my grandparent's house for the weekend and i could use their internet fine, but now i'm back at my dad's house and it gives me an option to enter the network security key, but whenever i do it says 'possible network security key mismatch' and won't let me in. I actually got past the 'possible network security key mismatch' thing once and it just said 'windows was unable to connect to [network name]". Please help!! 

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#2 DonnaB


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Posted 28 April 2013 - 08:35 PM

Hm? Try power cycling the router and see if that helps in any way.

To do this, you will need to unplug the router and modem from the wall socket and wait a few minutes for the memory to clear. Then plug the modem back in. Wait a couple minutes, then plug the router back in. Next, try to connect.

Only thing I could think of at this time. If that doesn't help one of the other members might have a solution that works.

Donna :)


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#3 WalkingAtNight


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Posted 28 April 2013 - 09:53 PM

Have you changed any settings on the router recently?

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