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MSE terminates early.

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#1 Bashan


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Posted 28 April 2013 - 04:33 PM

I wasn't sure if this was the right board to post on but "am I infected" pretty much sums it up. The machine is running Windows 7 64, and it's an HP Pavilion dv7-4287cl. When I started working on the machine it was almost locked up and so slow it was unusable. I discovered there were six, free, security programs running. As I got rid of them one by one the machine got faster and now is usable but still seems clunky. With eight gigs of RAM I would expect more. Here's the rub, when I run MSE, either full or quick, it always kicks off when it reaches the same file. I've caught it with print screen several times so I know it's that file. Here it is right off of the monitor:


To me, the security program being kicked off is a strong indicator there's a virus present, plus it's still running slow for my tastes. However, I've run Combo fix, Malwarebytes malware and their rootkit programs, CC Cleaner, MSE, and Microsoft malicious program removal. So maybe I have a virus and can't find it? From what I've read about the appdata\roaming file it ties into a lot of functions and is dangerous to delete. Any suggestions would be much appreciated. Rich

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#2 Broni


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Posted 28 April 2013 - 05:02 PM

Since you ran Combofix...


Please follow the instructions in THIS GUIDE starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it HERE. Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

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