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Laptop Freezes ("Not Responding") When Booted


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35 replies to this topic

#1 dbnffc10

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Posted 28 April 2013 - 04:21 PM

Hi,

 

My laptop freezes after booting whenever I attempt to load any application, click on the 'Start' button or even try to open the Task Manager. It is completely unresponsive and will not 'unfreeze' - leading me to turn off completely. However, I am able to load in Safe Mode. To my knowledge, I have not installed anything or changed settings for this to happen, but the fact the laptop seems to work in Safe Mode suggests it isn't the laptop that is the problem but possibly a virus? 

 

I have done a scan using Malwarebytes and it found nothing. I am unable to perform a virus scan as the laptop freezes.

 

Please advise! I have pasted my HJT log below.

 

I have Windows 7 (64 bit), but please don't hesitate to ask if you need any more info. Many thanks in anticipation!

 

 

 

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 22:18:03, on 28/04/2013
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16455)
Boot mode: Safe mode with network support
 
Running processes:
C:\Users\Daniel\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Daniel\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Daniel\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Daniel\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Daniel\Downloads\HijackThis.exe
 
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://toshiba.msn.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://toshiba.msn.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = 
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = 
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = 
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Norton Identity Protection - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton 360\Engine\6.4.1.14\coIEPlg.dll
O2 - BHO: Norton Vulnerability Protection - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton 360\Engine\6.4.1.14\IPS\IPSBHO.DLL
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~2\MICROS~4\Office14\GROOVEEX.DLL
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~4\Office14\URLREDIR.DLL
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine\6.4.1.14\coIEPlg.dll
O4 - HKLM\..\Run: [SVPWUTIL] C:\Program Files (x86)\TOSHIBA\Utilities\SVPWUTIL.exe SVPwUTIL
O4 - HKLM\..\Run: [KeNotify] "C:\Program Files (x86)\TOSHIBA\Utilities\KeNotify.exe" LPCM
O4 - HKLM\..\Run: [ToshibaServiceStation] C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe /hide:60
O4 - HKLM\..\Run: [BCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices
O4 - HKLM\..\Run: [LifeCam] "C:\Program Files (x86)\Microsoft LifeCam\LifeExp.exe"
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [OfficeSyncProcess] "C:\Program Files (x86)\Microsoft Office\Office14\MSOSYNC.EXE"
O4 - HKCU\..\Run: [iCloudServices] C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe
O4 - HKCU\..\Run: [ApplePhotoStreams] C:\Program Files (x86)\Common Files\Apple\Internet Services\ApplePhotoStreams.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [TOSHIBA Online Product Information] C:\Program Files (x86)\TOSHIBA\TOSHIBA Online Product Information\topi.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [TOSHIBA Online Product Information] C:\Program Files (x86)\TOSHIBA\TOSHIBA Online Product Information\topi.exe (User 'Default user')
O4 - .DEFAULT User Startup: TRDCReminder.lnk = C:\Program Files (x86)\TOSHIBA\TRDCReminder\TRDCReminder.exe (User 'Default user')
O4 - Startup: Dropbox.lnk = Daniel\AppData\Roaming\Dropbox\bin\Dropbox.exe
O4 - Startup: Microsoft SharePoint Workspace.lnk = C:\Program Files (x86)\Microsoft Office\Office14\GROOVE.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~4\Office14\EXCEL.EXE/3000
O8 - Extra context menu item: Se&nd to OneNote - res://C:\PROGRA~2\MICROS~4\Office14\ONBttnIE.dll/105
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: ConfigFree WiMAX Service (cfWiMAXService) - TOSHIBA CORPORATION - C:\Program Files (x86)\TOSHIBA\ConfigFree\CFIWmxSvcs64.exe
O23 - Service: ConfigFree Service - TOSHIBA CORPORATION - C:\Program Files (x86)\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files (x86)\TOSHIBA Games\TOSHIBA Game Console\GameConsoleService.exe
O23 - Service: IconMan_R - Realsil Microelectronics Inc. - C:\Program Files (x86)\Realtek\Realtek USB 2.0 Card Reader\RIconMan.exe
O23 - Service: Canon Inkjet Printer/Scanner/Fax Extended Survey Program (IJPLMSVC) - Unknown owner - C:\Program Files (x86)\Canon\IJPLM\IJPLMSVC.EXE
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Intel® Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: Norton 360 (N360) - Symantec Corporation - C:\Program Files (x86)\Norton 360\Engine\6.4.1.14\ccSvcHst.exe
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: rpcnetp - Unknown owner - C:\Windows\System32\rpcnetp.exe
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files (x86)\Common Files\Steam\SteamService.exe
O23 - Service: Notebook Performance Tuning Service (TEMPRO) (TemproMonitoringService) - Toshiba Europe GmbH - C:\Program Files (x86)\Toshiba TEMPRO\TemproSvc.exe
O23 - Service: TMachInfo - TOSHIBA Corporation - C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe
O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - Unknown owner - C:\Windows\system32\TODDSrv.exe (file missing)
O23 - Service: TOSHIBA Power Saver (TosCoSrv) - TOSHIBA Corporation - C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe
O23 - Service: TOSHIBA HDD SSD Alert Service - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: Intel® Management & Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
 
--
End of file - 12079 bytes
 

 



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 28 April 2013 - 08:05 PM


Hello dbnffc10

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.




These are the programs I would like you to run next, if you have any problems with these just skip it and run the next one.

-Security Check-
  • Download Security Check by screen317 from here.
    • Save it to your Desktop.
    • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
    • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
-AdwCleaner-
  • Please download AdwCleaner by Xplode onto your desktop.
    • Close all open programs and internet browsers.
    • Double click on AdwCleaner.exe to run the tool.
    • Click on Delete.
    • Confirm each time with Ok.
    • Your computer will be rebooted automatically. A text file will open after the restart.
    • Please post the content of that logfile with your next answer.
    • You can find the logfile at C:\AdwCleaner[S1].txt as well.
--RogueKiller--
  • Download & SAVE to your Desktop RogueKiller for 32bit or Roguekiller for 64bit
    • Quit all programs that you may have started.
    • Please disconnect any USB or external drives from the computer before you run this scan!
    • For Vista or Windows 7, right-click and select "Run as Administrator to start"
    • For Windows XP, double-click to start.
    • Wait until Prescan has finished ...
    • Then Click on "Scan" button
    • Wait until the Status box shows "Scan Finished"
    • click on "delete"
    • Wait until the Status box shows "Deleting Finished"
    • Click on "Report" and copy/paste the content of the Notepad into your next reply.
    • The log should be found in RKreport[1].txt on your Desktop
    • Exit/Close RogueKiller+
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 dbnffc10

dbnffc10
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Posted 29 April 2013 - 03:23 AM

Hi Gringo! Thanks for the reply, really appreciate it.

 

I have followed your instructions. Please find the reports below:

 

Security Check

 

 

 Results of screen317's Security Check version 0.99.63  
 Windows 7 Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 9  
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Security Center service is not running! This report may not be accurate! 
 Windows Firewall Enabled!  
Norton 360    
 WMI entry may not exist for antivirus; attempting automatic update. 
`````````Anti-malware/Other Utilities Check:````````` 
 Java™ 6 Update 20  
 Java version out of Date! 
 Adobe Flash Player 11.6.602.180  
 Adobe Reader 10.1.6 Adobe Reader out of Date!  
 Google Chrome 26.0.1410.43  
 Google Chrome 26.0.1410.64  
````````Process Check: objlist.exe by Laurent````````  
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C:  
````````````````````End of Log`````````````````````` 
 

 

 

AdwCleaner

 

 

# AdwCleaner v2.300 - Logfile created 04/29/2013 at 09:10:50
# Updated 28/04/2013 by Xplode
# Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)
# User : Daniel - DANIEL-TOSH
# Boot Mode : Safe mode with networking
# Running from : C:\Users\Daniel\Desktop\adwcleaner.exe
# Option [Delete]
 
 
***** [Services] *****
 
 
***** [Files / Folders] *****
 
 
***** [Registry] *****
 
Key Deleted : HKCU\Software\DataMngr
Key Deleted : HKCU\Software\DataMngr_Toolbar
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{98889811-442D-49DD-99D7-DC866BE87DBC}
Key Deleted : HKCU\Software\5c4d7dbb46def46
Key Deleted : HKLM\Software\Babylon
Key Deleted : HKLM\SOFTWARE\Classes\Prod.cap
Key Deleted : HKLM\Software\DataMngr
Key Deleted : HKLM\SOFTWARE\Wow6432Node\5c4d7dbb46def46
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{79FB5FC8-44B9-4AF5-BADD-CCE547F953E5}
Key Deleted : HKLM\SOFTWARE\Software
 
***** [Internet Browsers] *****
 
-\\ Internet Explorer v9.0.8112.16455
 
[OK] Registry is clean.
 
-\\ Google Chrome v26.0.1410.64
 
File : C:\Users\Daniel\AppData\Local\Google\Chrome\User Data\Default\Preferences
 
[OK] File is clean.
 
*************************
 
AdwCleaner[R1].txt - [1347 octets] - [29/04/2013 09:10:27]
AdwCleaner[S1].txt - [1302 octets] - [29/04/2013 09:10:50]
 
########## EOF - C:\AdwCleaner[S1].txt - [1362 octets] ##########
 

 

Rogue Killer

 

 

RogueKiller V8.5.4 _x64_ [Mar 18 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
 
Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
Started in : Safe mode with network support
User : Daniel [Admin rights]
Mode : Scan -- Date : 04/29/2013 09:15:57
| ARK || FAK || MBR |
 
¤¤¤ Bad processes : 0 ¤¤¤
 
¤¤¤ Registry Entries : 2 ¤¤¤
[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND
 
¤¤¤ Particular Files / Folders: ¤¤¤
 
¤¤¤ Driver : [NOT LOADED] ¤¤¤
 
¤¤¤ HOSTS File: ¤¤¤
--> C:\Windows\system32\drivers\etc\hosts
 
 
 
¤¤¤ MBR Check: ¤¤¤
 
+++++ PhysicalDrive0: Hitachi HTS545032B9A300 +++++
--- User ---
[MBR] 47f5c2aee042384abec3af3724ed5858
[BSP] b2dd0c1f4503b6bf774a981f6769268a : Windows 7/8 MBR Code
Partition table:
0 - [ACTIVE] ACER (0x27) [VISIBLE] Offset (sectors): 2048 | Size: 400 Mo
1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 821248 | Size: 152622 Mo
2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 313391104 | Size: 152222 Mo
User = LL1 ... OK!
User = LL2 ... OK!
 
Finished : << RKreport[1]_S_04292013_02d0915.txt >>
RKreport[1]_S_04292013_02d0915.txt
 
 
 
 
 
 
Thanks again Gringo, I really appreciate it!
 
 

 



#4 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 29 April 2013 - 03:29 AM


Hello dbnffc10

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?
Gringo
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If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



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#5 dbnffc10

dbnffc10
  • Topic Starter

  • Members
  • 38 posts
  • OFFLINE
  •  
  • Local time:07:56 AM

Posted 29 April 2013 - 11:45 AM

Hi Gringo,

 

I was unable to launch ComboFix in normal boot mode as it was still unresponsive. I was able to run it in Safe Mode though and the report is below. I was unable to disable the AntiVirus when in Safe Mode:

 

 

ComboFix 13-04-28.01 - Daniel 29/04/2013  17:26:36.1.4 - x64 MINIMAL
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.44.1033.18.7987.7201 [GMT 1:00]
Running from: c:\users\Daniel\Desktop\ComboFix.exe
AV: Norton 360 *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
FW: Norton 360 *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
SP: Norton 360 *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
 * Created a new restore point
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
D:\install.exe
.
.
(((((((((((((((((((((((((   Files Created from 2013-03-28 to 2013-04-29  )))))))))))))))))))))))))))))))
.
.
2013-04-29 16:33 . 2013-04-29 16:33 -------- d-----w- c:\users\Default\AppData\Local\temp
2013-04-29 16:33 . 2013-04-29 16:33 -------- d-----w- c:\users\Administrator\AppData\Local\temp
2013-04-29 09:08 . 2013-04-29 09:08 9310 ----a-w- c:\programdata\Microsoft\IdentityCRL\production\temp\wlidui_WLIDSVC\TEXTBOX.JS
2013-04-29 09:08 . 2013-04-29 09:08 8646 ----a-w- c:\programdata\Microsoft\IdentityCRL\production\temp\wlidui_WLIDSVC\TILEBOX.JS
2013-04-29 09:08 . 2013-04-29 09:08 8613 ----a-w- c:\programdata\Microsoft\IdentityCRL\production\temp\wlidui_WLIDSVC\SAVEDUSER.JS
2013-04-29 09:08 . 2013-04-29 09:08 6910 ----a-w- c:\programdata\Microsoft\IdentityCRL\production\temp\wlidui_WLIDSVC\NEWUSERCOMM.JS
2013-04-29 09:08 . 2013-04-29 09:08 6429 ----a-w- c:\programdata\Microsoft\IdentityCRL\production\temp\wlidui_WLIDSVC\UICORE.JS
2013-04-29 09:08 . 2013-04-29 09:08 63115 ----a-w- c:\programdata\Microsoft\IdentityCRL\production\temp\wlidui_WLIDSVC\USERTILE.JS
2013-04-29 09:08 . 2013-04-29 09:08 5927 ----a-w- c:\programdata\Microsoft\IdentityCRL\production\temp\wlidui_WLIDSVC\TEXT.JS
2013-04-29 09:08 . 2013-04-29 09:08 4599 ----a-w- c:\programdata\Microsoft\IdentityCRL\production\temp\wlidui_WLIDSVC\UIRESOURCE.JS
2013-04-29 09:08 . 2013-04-29 09:08 1651 ----a-w- c:\programdata\Microsoft\IdentityCRL\production\temp\wlidui_WLIDSVC\QUERYSTRING.JS
2013-04-29 09:08 . 2013-04-29 09:08 8288 ----a-w- c:\programdata\Microsoft\IdentityCRL\production\temp\wlidui_WLIDSVC\IMAGE.JS
2013-04-29 09:08 . 2013-04-29 09:08 6208 ----a-w- c:\programdata\Microsoft\IdentityCRL\production\temp\wlidui_WLIDSVC\LINK.JS
2013-04-29 09:08 . 2013-04-29 09:08 18541 ----a-w- c:\programdata\Microsoft\IdentityCRL\production\temp\wlidui_WLIDSVC\LOCALIZATION.JS
2013-04-18 21:17 . 2013-04-18 21:17 -------- d-----w- c:\users\Daniel\AppData\Local\Evernote
2013-04-18 21:12 . 2013-04-18 21:12 -------- d-----w- c:\program files (x86)\Evernote
2013-04-12 23:15 . 2013-03-01 03:36 3153408 ----a-w- c:\windows\system32\win32k.sys
2013-04-12 23:15 . 2013-01-24 06:01 223752 ----a-w- c:\windows\system32\drivers\fvevol.sys
2013-04-12 23:15 . 2013-03-19 06:04 5550424 ----a-w- c:\windows\system32\ntoskrnl.exe
2013-04-12 23:15 . 2013-03-19 05:04 3968856 ----a-w- c:\windows\SysWow64\ntkrnlpa.exe
2013-04-12 23:15 . 2013-03-19 05:04 3913560 ----a-w- c:\windows\SysWow64\ntoskrnl.exe
2013-04-12 23:15 . 2013-03-19 05:46 43520 ----a-w- c:\windows\system32\csrsrv.dll
2013-04-12 23:15 . 2013-03-19 04:47 6656 ----a-w- c:\windows\SysWow64\apisetschema.dll
2013-04-12 23:15 . 2013-03-19 03:06 112640 ----a-w- c:\windows\system32\smss.exe
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-04-29 09:07 . 2012-06-20 13:55 17920 ----a-w- c:\windows\system32\rpcnetp.exe
2013-04-29 08:29 . 2012-06-20 15:07 44544 ----a-w- c:\windows\SysWow64\agremove.exe
2013-04-13 01:11 . 2012-06-20 15:52 72702784 ----a-w- c:\windows\system32\MRT.exe
2013-03-29 20:35 . 2013-03-29 20:35 9728 ---ha-w- c:\windows\SysWow64\api-ms-win-downlevel-shlwapi-l1-1-0.dll
2013-03-29 20:35 . 2013-03-29 20:35 9728 ---ha-w- c:\windows\system32\api-ms-win-downlevel-shlwapi-l1-1-0.dll
2013-03-29 20:35 . 2013-03-29 20:35 648192 ----a-w- c:\windows\system32\d3d10level9.dll
2013-03-29 20:35 . 2013-03-29 20:35 604160 ----a-w- c:\windows\SysWow64\d3d10level9.dll
2013-03-29 20:35 . 2013-03-29 20:35 5632 ---ha-w- c:\windows\SysWow64\api-ms-win-downlevel-shlwapi-l2-1-0.dll
2013-03-29 20:35 . 2013-03-29 20:35 5632 ---ha-w- c:\windows\SysWow64\api-ms-win-downlevel-ole32-l1-1-0.dll
2013-03-29 20:35 . 2013-03-29 20:35 5632 ---ha-w- c:\windows\system32\api-ms-win-downlevel-shlwapi-l2-1-0.dll
2013-03-29 20:35 . 2013-03-29 20:35 5632 ---ha-w- c:\windows\system32\api-ms-win-downlevel-ole32-l1-1-0.dll
2013-03-29 20:35 . 2013-03-29 20:35 522752 ----a-w- c:\windows\system32\XpsGdiConverter.dll
2013-03-29 20:35 . 2013-03-29 20:35 465920 ----a-w- c:\windows\system32\WMPhoto.dll
2013-03-29 20:35 . 2013-03-29 20:35 417792 ----a-w- c:\windows\SysWow64\WMPhoto.dll
2013-03-29 20:35 . 2013-03-29 20:35 4096 ---ha-w- c:\windows\SysWow64\api-ms-win-downlevel-user32-l1-1-0.dll
2013-03-29 20:35 . 2013-03-29 20:35 4096 ---ha-w- c:\windows\system32\api-ms-win-downlevel-user32-l1-1-0.dll
2013-03-29 20:35 . 2013-03-29 20:35 3928064 ----a-w- c:\windows\system32\d2d1.dll
2013-03-29 20:35 . 2013-03-29 20:35 364544 ----a-w- c:\windows\SysWow64\XpsGdiConverter.dll
2013-03-29 20:35 . 2013-03-29 20:35 363008 ----a-w- c:\windows\system32\dxgi.dll
2013-03-29 20:35 . 2013-03-29 20:35 3584 ---ha-w- c:\windows\SysWow64\api-ms-win-downlevel-advapi32-l2-1-0.dll
2013-03-29 20:35 . 2013-03-29 20:35 3584 ---ha-w- c:\windows\system32\api-ms-win-downlevel-advapi32-l2-1-0.dll
2013-03-29 20:35 . 2013-03-29 20:35 3419136 ----a-w- c:\windows\SysWow64\d2d1.dll
2013-03-29 20:35 . 2013-03-29 20:35 333312 ----a-w- c:\windows\system32\d3d10_1core.dll
2013-03-29 20:35 . 2013-03-29 20:35 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-downlevel-version-l1-1-0.dll
2013-03-29 20:35 . 2013-03-29 20:35 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-downlevel-shell32-l1-1-0.dll
2013-03-29 20:35 . 2013-03-29 20:35 3072 ---ha-w- c:\windows\system32\api-ms-win-downlevel-version-l1-1-0.dll
2013-03-29 20:35 . 2013-03-29 20:35 3072 ---ha-w- c:\windows\system32\api-ms-win-downlevel-shell32-l1-1-0.dll
2013-03-29 20:35 . 2013-03-29 20:35 296960 ----a-w- c:\windows\system32\d3d10core.dll
2013-03-29 20:35 . 2013-03-29 20:35 2776576 ----a-w- c:\windows\system32\msmpeg2vdec.dll
2013-03-29 20:35 . 2013-03-29 20:35 2565120 ----a-w- c:\windows\system32\d3d10warp.dll
2013-03-29 20:35 . 2013-03-29 20:35 2560 ---ha-w- c:\windows\SysWow64\api-ms-win-downlevel-normaliz-l1-1-0.dll
2013-03-29 20:35 . 2013-03-29 20:35 2560 ---ha-w- c:\windows\system32\api-ms-win-downlevel-normaliz-l1-1-0.dll
2013-03-29 20:35 . 2013-03-29 20:35 249856 ----a-w- c:\windows\SysWow64\d3d10_1core.dll
2013-03-29 20:35 . 2013-03-29 20:35 245248 ----a-w- c:\windows\system32\WindowsCodecsExt.dll
2013-03-29 20:35 . 2013-03-29 20:35 2284544 ----a-w- c:\windows\SysWow64\msmpeg2vdec.dll
2013-03-29 20:35 . 2013-03-29 20:35 220160 ----a-w- c:\windows\SysWow64\d3d10core.dll
2013-03-29 20:35 . 2013-03-29 20:35 207872 ----a-w- c:\windows\SysWow64\WindowsCodecsExt.dll
2013-03-29 20:35 . 2013-03-29 20:35 1988096 ----a-w- c:\windows\SysWow64\d3d10warp.dll
2013-03-29 20:35 . 2013-03-29 20:35 194560 ----a-w- c:\windows\system32\d3d10_1.dll
2013-03-29 20:35 . 2013-03-29 20:35 1887232 ----a-w- c:\windows\system32\d3d11.dll
2013-03-29 20:35 . 2013-03-29 20:35 1682432 ----a-w- c:\windows\system32\XpsPrint.dll
2013-03-29 20:35 . 2013-03-29 20:35 1643520 ----a-w- c:\windows\system32\DWrite.dll
2013-03-29 20:35 . 2013-03-29 20:35 161792 ----a-w- c:\windows\SysWow64\d3d10_1.dll
2013-03-29 20:35 . 2013-03-29 20:35 1504768 ----a-w- c:\windows\SysWow64\d3d11.dll
2013-03-29 20:35 . 2013-03-29 20:35 1424384 ----a-w- c:\windows\system32\WindowsCodecs.dll
2013-03-29 20:35 . 2013-03-29 20:35 1247744 ----a-w- c:\windows\SysWow64\DWrite.dll
2013-03-29 20:35 . 2013-03-29 20:35 1238528 ----a-w- c:\windows\system32\d3d10.dll
2013-03-29 20:35 . 2013-03-29 20:35 1230336 ----a-w- c:\windows\SysWow64\WindowsCodecs.dll
2013-03-29 20:35 . 2013-03-29 20:35 1175552 ----a-w- c:\windows\system32\FntCache.dll
2013-03-29 20:35 . 2013-03-29 20:35 1158144 ----a-w- c:\windows\SysWow64\XpsPrint.dll
2013-03-29 20:35 . 2013-03-29 20:35 1080832 ----a-w- c:\windows\SysWow64\d3d10.dll
2013-03-29 20:35 . 2013-03-29 20:35 10752 ---ha-w- c:\windows\SysWow64\api-ms-win-downlevel-advapi32-l1-1-0.dll
2013-03-29 20:35 . 2013-03-29 20:35 10752 ---ha-w- c:\windows\system32\api-ms-win-downlevel-advapi32-l1-1-0.dll
2013-03-29 20:35 . 2013-03-29 20:35 293376 ----a-w- c:\windows\SysWow64\dxgi.dll
2013-03-29 20:35 . 2013-03-29 20:35 221184 ----a-w- c:\windows\system32\UIAnimation.dll
2013-03-29 20:35 . 2013-03-29 20:35 187392 ----a-w- c:\windows\SysWow64\UIAnimation.dll
2013-03-13 09:42 . 2012-10-08 23:01 73432 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2013-03-13 09:42 . 2012-10-08 23:01 693976 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe
2013-02-12 05:45 . 2013-03-20 08:59 135168 ----a-w- c:\windows\apppatch\AppPatch64\AcXtrnal.dll
2013-02-12 05:45 . 2013-03-20 08:59 308736 ----a-w- c:\windows\apppatch\AppPatch64\AcGenral.dll
2013-02-12 05:45 . 2013-03-20 08:59 350208 ----a-w- c:\windows\apppatch\AppPatch64\AcLayers.dll
2013-02-12 05:45 . 2013-03-20 08:59 111104 ----a-w- c:\windows\apppatch\AppPatch64\acspecfc.dll
2013-02-12 04:48 . 2013-03-20 08:59 474112 ----a-w- c:\windows\apppatch\AcSpecfc.dll
2013-02-12 04:48 . 2013-03-20 08:59 2176512 ----a-w- c:\windows\apppatch\AcGenral.dll
2013-02-12 04:12 . 2013-03-24 00:30 19968 ----a-w- c:\windows\system32\drivers\usb8023.sys
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown 
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"OfficeSyncProcess"="c:\program files (x86)\Microsoft Office\Office14\MSOSYNC.EXE" [2012-01-20 719672]
"iCloudServices"="c:\program files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe" [2012-12-17 59872]
"ApplePhotoStreams"="c:\program files (x86)\Common Files\Apple\Internet Services\ApplePhotoStreams.exe" [2012-12-17 59872]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"SVPWUTIL"="c:\program files (x86)\TOSHIBA\Utilities\SVPWUTIL.exe" [2010-02-22 352256]
"KeNotify"="c:\program files (x86)\TOSHIBA\Utilities\KeNotify.exe" [2010-08-15 34160]
"ToshibaServiceStation"="c:\program files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" [2009-10-06 1294136]
"BCSSync"="c:\program files (x86)\Microsoft Office\Office14\BCSSync.exe" [2010-03-13 91520]
"LifeCam"="c:\program files (x86)\Microsoft LifeCam\LifeExp.exe" [2010-05-20 119152]
"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2013-01-28 59720]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-12-03 946352]
"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2013-02-20 152392]
.
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"TOSHIBA Online Product Information"="c:\program files (x86)\TOSHIBA\TOSHIBA Online Product Information\topi.exe" [2010-03-03 4581280]
.
c:\users\Administrator\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
TRDCReminder.lnk - c:\program files (x86)\TOSHIBA\TRDCReminder\TRDCReminder.exe [2009-9-1 481184]
.
c:\users\Daniel\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dropbox.lnk - c:\users\Daniel\AppData\Roaming\Dropbox\bin\Dropbox.exe [2013-3-12 29106336]
Microsoft SharePoint Workspace.lnk - c:\program files (x86)\Microsoft Office\Office14\GROOVE.EXE [2012-9-20 30785672]
.
c:\users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
TRDCReminder.lnk - c:\program files (x86)\TOSHIBA\TRDCReminder\TRDCReminder.exe [2009-9-1 481184]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\windows]
"LoadAppInit_DLLs"=1 (0x1)
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ   autocheck autochk *\0\0sdnclean64.exe
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""
.
R1 BHDrvx64;BHDrvx64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.2.1.5\Definitions\BASHDefs\20130412.001\BHDrvx64.sys [2013-04-12 1390680]
R1 ccSet_N360;Norton 360 Settings Manager;c:\windows\system32\drivers\N360x64\0604010.00E\ccSetx64.sys [2012-06-07 167072]
R1 IDSVia64;IDSVia64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.2.1.5\Definitions\IPSDefs\20130419.001\IDSvia64.sys [2012-09-01 513184]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\N360x64\0604010.00E\Ironx64.SYS [2012-03-29 190072]
R1 SymNetS;Symantec Network Security WFP Driver;c:\windows\System32\Drivers\N360x64\0604010.00E\SYMNETS.SYS [2012-03-29 405624]
R2 cfWiMAXService;ConfigFree WiMAX Service;c:\program files (x86)\TOSHIBA\ConfigFree\CFIWmxSvcs64.exe [2010-01-28 249200]
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]
R2 ConfigFree Service;ConfigFree Service;c:\program files (x86)\TOSHIBA\ConfigFree\CFSvcs.exe [2009-03-10 46448]
R2 IconMan_R;IconMan_R;c:\program files (x86)\Realtek\Realtek USB 2.0 Card Reader\RIconMan.exe [2010-08-27 1811456]
R2 N360;Norton 360;c:\program files (x86)\Norton 360\Engine\6.4.1.14\ccSvcHst.exe [2012-06-16 138272]
R2 UNS;Intel® Management & Security Application User Notification Service;c:\program files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2010-03-03 2320920]
R3 Impcd;Impcd;c:\windows\system32\DRIVERS\Impcd.sys [2010-02-27 158976]
R3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;c:\windows\system32\drivers\rdpvideominiport.sys [2012-08-23 19456]
R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys [2010-01-07 232992]
R3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys [2011-06-10 539240]
R3 RTL8192Ce;Realtek Wireless LAN 802.11n PCI-E NIC Driver;c:\windows\system32\DRIVERS\rtl8192Ce.sys [2010-04-28 932384]
R3 TemproMonitoringService;Notebook Performance Tuning Service (TEMPRO);c:\program files (x86)\Toshiba TEMPRO\TemproSvc.exe [2010-05-11 124368]
R3 TMachInfo;TMachInfo;c:\program files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe [2009-10-06 51512]
R3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [2010-02-05 137560]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2012-08-23 57856]
R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys [2012-12-13 54784]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2012-06-20 1255736]
S0 SymDS;Symantec Data Store;c:\windows\system32\drivers\N360x64\0604010.00E\SYMDS64.SYS [2012-03-29 451192]
S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\N360x64\0604010.00E\SYMEFA64.SYS [2012-05-22 1129120]
S3 CeKbFilter;CeKbFilter;c:\windows\system32\DRIVERS\CeKbFilter.sys [2012-06-20 20592]
S3 HECIx64;Intel® Management Engine Interface;c:\windows\system32\DRIVERS\HECIx64.sys [2009-09-17 56344]
.
.
Contents of the 'Scheduled Tasks' folder
.
2013-04-29 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-10-08 09:42]
.
2013-04-21 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2933823714-1289778517-636919511-1001Core.job
- c:\users\Daniel\AppData\Local\Google\Update\GoogleUpdate.exe [2012-06-20 16:27]
.
2013-04-26 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2933823714-1289778517-636919511-1001UA.job
- c:\users\Daniel\AppData\Local\Google\Update\GoogleUpdate.exe [2012-06-20 16:27]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]
@="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]
2012-11-13 23:32 162552 ----a-w- c:\users\Daniel\AppData\Roaming\Dropbox\bin\DropboxExt64.17.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]
@="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]
2012-11-13 23:32 162552 ----a-w- c:\users\Daniel\AppData\Roaming\Dropbox\bin\DropboxExt64.17.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]
@="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]
2012-11-13 23:32 162552 ----a-w- c:\users\Daniel\AppData\Roaming\Dropbox\bin\DropboxExt64.17.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt4]
@="{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}]
2012-11-13 23:32 162552 ----a-w- c:\users\Daniel\AppData\Roaming\Dropbox\bin\DropboxExt64.17.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Toshiba TEMPRO"="c:\program files (x86)\Toshiba TEMPRO\TemproTray.exe" [2010-05-11 1050072]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2010-08-10 161304]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2010-08-10 386584]
"Persistence"="c:\windows\system32\igfxpers.exe" [2010-08-10 415256]
"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RAVCpl64.exe" [2010-07-28 11101800]
"RtHDVBg"="c:\program files\Realtek\Audio\HDA\RAVBg64.exe" [2010-07-28 2120808]
"TosSENotify"="c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe" [2010-02-05 709976]
.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Svchost  - LocalService
FontCache
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = hxxp://toshiba.msn.com
mLocal Page = c:\windows\SysWOW64\blank.htm
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~4\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - c:\progra~2\MICROS~4\Office14\ONBttnIE.dll/105
TCP: DhcpNameServer = 194.168.4.100 194.168.8.100
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
ShellIconOverlayIdentifiers-{FB314ED9-A251-47B7-93E1-CDD82E34AF8B} - c:\users\Daniel\AppData\Roaming\Dropbox\bin\DropboxExt.14.dll
ShellIconOverlayIdentifiers-{FB314EDA-A251-47B7-93E1-CDD82E34AF8B} - c:\users\Daniel\AppData\Roaming\Dropbox\bin\DropboxExt.14.dll
ShellIconOverlayIdentifiers-{FB314EDB-A251-47B7-93E1-CDD82E34AF8B} - c:\users\Daniel\AppData\Roaming\Dropbox\bin\DropboxExt.14.dll
Toolbar-Locked - (no file)
HKLM-Run-TosNC - c:\program files (x86)\Toshiba\BulletinBoard\TosNcCore.exe
HKLM-Run-TPwrMain - c:\program files (x86)\TOSHIBA\Power Saver\TPwrMain.EXE
HKLM-Run-SmoothView - c:\program files (x86)\Toshiba\SmoothView\SmoothView.exe
HKLM-Run-00TCrdMain - c:\program files (x86)\TOSHIBA\FlashCards\TCrdMain.exe
HKLM-Run-SynTPEnh - c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe
.
.
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\N360]
"ImagePath"="\"c:\program files (x86)\Norton 360\Engine\6.4.1.14\ccSvcHst.exe\" /s \"N360\" /m \"c:\program files (x86)\Norton 360\Engine\6.4.1.14\diMaster.dll\" /prefetch:1"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_USERS\S-1-5-21-2933823714-1289778517-636919511-1001\Software\G*e*n*i*e*"!\FM Genie Scout 12]
"GameDir"="c:\\Users\\Daniel\\Documents\\Sports Interactive\\Football Manager 2012\\games"
"ShortlistDir"="c:\\Users\\Daniel\\Documents\\Sports Interactive\\Football Manager 2012\\shortlists"
"FMPath"=""
"ScreenshotsDir"="c:\\Users\\Daniel\\Documents\\Sports Interactive\\Football Manager 2012"
"SaveDir"="c:\\Users\\Daniel\\Documents\\Sports Interactive\\Football Manager 2012\\"
"HistoryDir"="c:\\FM Genie Scout 12\\History Points"
"LangDB"="c:\\FM Genie Scout 12\\lang_db.dat"
"LastSaveGame"="c:\\Users\\Daniel\\Documents\\Sports Interactive\\Football Manager 2012\\games\\Southanpton.fm"
"Language"="English"
"LoadLangDB"=dword:00000001
"CompressHistoryPoints"=dword:00000000
"HighlightedAttributes"=dword:00000000
"MinCondition"=dword:00000050
"GraphStep"=dword:00000000
"SkinName"="Steklo Black"
"LastUpdateCheck"=dword:0000a0df
"VersionOf201"=dword:0000007b
"HighQualityGUI"=dword:00000001
"AutomaticallyUpdateCheck"=dword:00000001
"AdvancedGeneration"=dword:00000000
"TranslateStaffSkills"=dword:00000001
"TranslatePlayerSkills"=dword:00000001
"TranslatePositions"=dword:00000001
"ShowHistory"=dword:00000001
"ShowGuidNotification"=dword:00000000
"ShowDonateNotification"=dword:00000000
"Version"=dword:000000ce
"UniqueID"="16-AB60-EFCF"
"Currency"=dword:00000056
"UseProxy"=dword:00000000
"ProxyHost"=""
"ProxyPort"=""
"UseAuthentication"=dword:00000000
"UserName"=""
"UserPassword"=""
"PlayerSearchFeatureNum"=dword:00000010
"StaffSearchFeatureNum"=dword:0000000b
"ClubSearchFeatureNum"=dword:00000000
"FilterByClubFeatureNum"=dword:00000002
"CompareFeatureNum"=dword:00000000
"ShortlistFeatureNum"=dword:00000002
"ExportFeatureNum"=dword:00000000
"HistoryFeatureNum"=dword:00000000
"LanguageDBFeatureNum"=dword:00000013
"HintsFeatureNum"=dword:00000003
"GenieReportFeatureNum"=dword:00000000
"TopFormationFeatureNum"=dword:00000000
"ScreenshotFeatureNum"=dword:00000000
"AdClicksNum"=dword:00000001
"AdImpressionsNum"=dword:0000010a
"GameLoadedCounter"=dword:0000001d
.
[HKEY_USERS\S-1-5-21-2933823714-1289778517-636919511-1001\Software\G*e*n*i*e*"!\FM Genie Scout 13]
"GameDir"="c:\\Users\\Daniel\\Documents\\Sports Interactive\\Football Manager 2013\\games"
"ShortlistDir"="c:\\Users\\Daniel\\Documents\\Sports Interactive\\Football Manager 2013\\shortlists"
"FMPath"=""
"ScreenshotsDir"="c:\\Users\\Daniel\\Documents\\Sports Interactive\\Football Manager 2013"
"SaveDir"="c:\\Users\\Daniel\\Documents\\Sports Interactive\\Football Manager 2013\\"
"HistoryDir"="c:\\FM Genie Scout 13\\History Points"
"LangDB"="c:\\FM Genie Scout 13\\lang_db.dat"
"LastSaveGame"=""
"Language"="English"
"LoadLangDB"=dword:00000001
"CompressHistoryPoints"=dword:00000000
"HighlightedAttributes"=dword:00000000
"MinCondition"=dword:00000050
"GraphStep"=dword:00000000
"SkinName"="Steklo Black"
"LastUpdateCheck"=dword:0000a182
"VersionOf201"=dword:0000007b
"HighQualityGUI"=dword:00000001
"AutomaticallyUpdateCheck"=dword:00000001
"AdvancedGeneration"=dword:00000000
"TranslateStaffSkills"=dword:00000001
"TranslatePlayerSkills"=dword:00000001
"TranslatePositions"=dword:00000001
"ShowHistory"=dword:00000001
"ShowGuidNotification2"=dword:00000000
"ShowQuickGuideNotification"=dword:00000000
"ShowDonateNotification"=dword:00000000
"Version"=dword:00000155
"UniqueID"="16-AB60-EFCF"
"UseProxy"=dword:00000000
"ProxyHost"=""
"ProxyPort"=""
"UseAuthentication"=dword:00000000
"UserName"=""
"UserPassword"=""
"PlayerSearchFeatureNum"=dword:00000006
"StaffSearchFeatureNum"=dword:00000002
"ClubSearchFeatureNum"=dword:00000000
"FilterByClubFeatureNum"=dword:00000001
"CompareFeatureNum"=dword:00000000
"ShortlistFeatureNum"=dword:00000000
"ExportFeatureNum"=dword:00000000
"HistoryFeatureNum"=dword:00000000
"LanguageDBFeatureNum"=dword:00000000
"HintsFeatureNum"=dword:00000000
"GenieReportFeatureNum"=dword:00000000
"TopFormationFeatureNum"=dword:00000000
"ScreenshotFeatureNum"=dword:00000000
"AdClicksNum"=dword:00000000
"AdImpressionsNum"=dword:00000030
"GameLoadedCounter"=dword:00000000
"Currency"=dword:00000056
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_6_602_180_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_6_602_180_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_6_602_180_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_6_602_180_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_6_602_180.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.11"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_6_602_180.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_6_602_180.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_6_602_180.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\McAfee]
"SymbolicLinkValue"=hex(6):5c,00,72,00,65,00,67,00,69,00,73,00,74,00,72,00,79,
   00,5c,00,6d,00,61,00,63,00,68,00,69,00,6e,00,65,00,5c,00,53,00,6f,00,66,00,\
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\Common\Smart Tag\Actions\{B7EFF951-E52F-45CC-9EF7-57124F2177CC}]
@Denied: (A) (Everyone)
"Solution"="{15727DE6-F92D-4E46-ACB4-0E2C58B31A18}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3]
@Denied: (A) (Everyone)
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3\0]
"Key"="ActionsPane3"
"Location"="c:\\Program Files (x86)\\Common Files\\Microsoft Shared\\VSTO\\ActionsPane3.xsd"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2013-04-29  17:37:27
ComboFix-quarantined-files.txt  2013-04-29 16:37
.
Pre-Run: 83,446,386,688 bytes free
Post-Run: 83,027,501,056 bytes free
.
- - End Of File - - BE2B87C233680D33E6DF07702374D28C
 
 
 
 
Thanks again!


#6 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:07:56 AM

Posted 29 April 2013 - 12:56 PM



Hello dbnffc10


I would like you to try and run these next.

TDSSKiller

Please download the latest version of TDSSKiller from here and save it to your Desktop.
  • Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters.
  • Put a checkmark beside loaded modules.
  • A reboot will be needed to apply the changes. Do it.
  • TDSSKiller will launch automatically after the reboot. Also your computer may seem very slow and unusable. This is normal. Give it enough time to load your background programs.
  • Then click on Change parameters in TDSSKiller.
  • Check all boxes then click OK.
  • Click the Start Scan button.
  • The scan should take no longer than 2 minutes.
  • If a suspicious object is detected, the default action will be Skip, click on Continue.
  • If malicious objects are found, they will show in the Scan results
  • Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
    Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.
  • A report will be created in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file here.

    Note** this report can be very long - so if the website gives you an error saying it is to long you may attache it

    If the forum still complains about it being to long send me everything that is at the end of the report after where it says

    ==================
    Scan finished
    ==================
and I will see if I want to see the whole report

Malwarebytes Anti-Rootkit

1.Download Malwarebytes Anti-Rootkit
2.Unzip the contents to a folder in a convenient location.
3.Open the folder where the contents were unzipped and run mbar.exe
4.Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
5.Click on the Cleanup button to remove any threats and reboot if prompted to do so.
6.Wait while the system shuts down and the cleanup process is performed.
7.Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
8.If no additional threats were found, verify that your system is now running normally, making sure that the following items are functional:
  • •Internet access
    •Windows Update
    •Windows Firewall
9.If there are additional problems with your system, such as any of those listed above or other system issues, then run the 'fixdamage' tool included with Malwarebytes Anti-Rootkit and reboot.
10.Verify that your system is now functioning normally.

If you have any problems running either one come back and let me know

please reply with the reports from TDSSKiller and MBAR

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 dbnffc10

dbnffc10
  • Topic Starter

  • Members
  • 38 posts
  • OFFLINE
  •  
  • Local time:07:56 AM

Posted 29 April 2013 - 02:09 PM

Hi Gringo,

 

I performed both scans. 

 

The report for TDSSKiller was too long so I have pasted the section you referred to:

 

19:50:40.0217 0376  ============================================================

19:50:40.0217 0376  Scan finished
19:50:40.0217 0376  ============================================================
19:50:40.0233 0928  Detected object count: 2
19:50:40.0233 0928  Actual detected object count: 2
19:51:33.0415 0928  IconMan_R ( UnsignedFile.Multi.Generic ) - skipped by user
19:51:33.0415 0928  IconMan_R ( UnsignedFile.Multi.Generic ) - User select action: Skip 
19:51:33.0415 0928  rpcnetp ( UnsignedFile.Multi.Generic ) - skipped by user
19:51:33.0415 0928  rpcnetp ( UnsignedFile.Multi.Generic ) - User select action: Skip 
20:02:54.0161 1812  Deinitialize success
 
 
Please see the MBAR log below:
 
---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.05.0.1001
 
© Malwarebytes Corporation 2011-2012
 
OS version: 6.1.7601 Windows 7 Service Pack 1 x64
 
System is currently in a safe mode
 
Account is Administrative
 
Internet Explorer version: 9.0.8112.16421
 
Java version: 1.6.0_20
 
File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED
CPU speed: 2.394000 GHz
Memory total: 8374632448, free: 7492993024
 
------------ Kernel report ------------
     04/29/2013 19:54:08
------------ Loaded modules -----------
\SystemRoot\system32\ntoskrnl.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kdcom.dll
\SystemRoot\system32\mcupdate_GenuineIntel.dll
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\CLFS.SYS
\SystemRoot\system32\CI.dll
\SystemRoot\system32\drivers\35246973.sys
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\system32\drivers\ACPI.sys
\SystemRoot\system32\drivers\WMILIB.SYS
\SystemRoot\system32\drivers\msisadrv.sys
\SystemRoot\system32\drivers\pci.sys
\SystemRoot\system32\drivers\vdrvroot.sys
\SystemRoot\system32\DRIVERS\LPCFilter.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\system32\DRIVERS\compbatt.sys
\SystemRoot\system32\DRIVERS\BATTC.SYS
\SystemRoot\system32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\system32\drivers\pciide.sys
\SystemRoot\system32\drivers\PCIIDEX.SYS
\SystemRoot\system32\DRIVERS\iaStor.sys
\SystemRoot\system32\drivers\atapi.sys
\SystemRoot\system32\drivers\ataport.SYS
\SystemRoot\system32\drivers\msahci.sys
\SystemRoot\system32\drivers\amdxata.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\system32\drivers\N360x64\0604010.00E\SYMDS64.SYS
\SystemRoot\system32\drivers\fileinfo.sys
\SystemRoot\system32\drivers\N360x64\0604010.00E\SYMEFA64.SYS
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\System32\Drivers\msrpc.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\System32\Drivers\cng.sys
\SystemRoot\System32\drivers\pcw.sys
\SystemRoot\System32\Drivers\Fs_Rec.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\Drivers\ksecpkg.sys
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\system32\drivers\volsnap.sys
\SystemRoot\system32\DRIVERS\TVALZ_O.SYS
\SystemRoot\System32\drivers\rdyboost.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\hwpolicy.sys
\SystemRoot\System32\DRIVERS\fvevol.sys
\SystemRoot\system32\DRIVERS\disk.sys
\SystemRoot\system32\DRIVERS\CLASSPNP.SYS
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\drivers\VIDEOPRT.SYS
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\system32\drivers\rdpencdd.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\system32\drivers\ws2ifsl.sys
\SystemRoot\system32\DRIVERS\wfplwf.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\vwififlt.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\DRIVERS\tunnel.sys
\SystemRoot\system32\DRIVERS\HECIx64.sys
\SystemRoot\system32\drivers\usbehci.sys
\SystemRoot\system32\drivers\USBPORT.SYS
\SystemRoot\system32\drivers\HDAudBus.sys
\SystemRoot\system32\DRIVERS\Rt64win7.sys
\SystemRoot\system32\DRIVERS\rtl8192Ce.sys
\SystemRoot\system32\DRIVERS\vwifibus.sys
\SystemRoot\system32\drivers\i8042prt.sys
\SystemRoot\system32\DRIVERS\CeKbFilter.sys
\SystemRoot\system32\drivers\kbdclass.sys
\SystemRoot\system32\DRIVERS\SynTP.sys
\SystemRoot\system32\DRIVERS\USBD.SYS
\SystemRoot\system32\drivers\mouclass.sys
\SystemRoot\system32\DRIVERS\tdcmdpst.sys
\SystemRoot\system32\drivers\cdrom.sys
\SystemRoot\system32\DRIVERS\GEARAspiWDM.sys
\SystemRoot\system32\DRIVERS\blbdrive.sys
\SystemRoot\system32\drivers\CompositeBus.sys
\SystemRoot\system32\drivers\mssmbios.sys
\SystemRoot\system32\DRIVERS\AgileVpn.sys
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\rassstp.sys
\SystemRoot\system32\drivers\termdd.sys
\SystemRoot\system32\drivers\swenum.sys
\SystemRoot\system32\drivers\ks.sys
\SystemRoot\system32\drivers\umbus.sys
\SystemRoot\system32\DRIVERS\usbhub.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\Drivers\dump_iaStor.sys
\SystemRoot\System32\Drivers\dump_dumpfve.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\System32\drivers\dxg.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\framebuf.dll
\SystemRoot\system32\drivers\WudfPf.sys
\SystemRoot\system32\DRIVERS\nwifi.sys
\SystemRoot\system32\DRIVERS\ndisuio.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\system32\drivers\14075554.sys
\??\C:\Windows\system32\drivers\mbamchameleon.sys
\??\C:\Windows\system32\drivers\mbamswissarmy.sys
\Windows\System32\ntdll.dll
\Windows\System32\smss.exe
\Windows\System32\apisetschema.dll
----------- End -----------
<<<1>>>
Upper Device Name: \Device\Harddisk0\DR0
Upper Device Object: 0xfffffa8008a5b060
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\Ide\IAAStorageDevice-1\
Lower Device Object: 0xfffffa8007ae0050
Lower Device Driver Name: \Driver\iaStor\
Driver name found: iaStor
Initialization returned 0x0
Load Function returned 0x0
Downloaded database version: v2013.04.29.08
Downloaded database version: v2013.04.25.01
Initializing...
Done!
<<<2>>>
Device number: 0, partition: 2
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xfffffa8008a5b060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa8007bec9d0, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa8008a5b060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa8007ae0050, DeviceName: \Device\Ide\IAAStorageDevice-1\, DriverName: \Driver\iaStor\
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
Upper DeviceData: 0xfffff8a002f3d8d0, 0xfffffa8008a5b060, 0xfffffa800a3b9630
Lower DeviceData: 0xfffff8a002e03e60, 0xfffffa8007ae0050, 0xfffffa800a3a9930
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning directory: C:\Windows\system32\drivers...
<<<2>>>
Device number: 0, partition: 2
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Done!
Drive 0
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: B72A4F9
 
Partition information:
 
    Partition 0 type is Other (0x27)
    Partition is ACTIVE.
    Partition starts at LBA: 2048  Numsec = 819200
    Partition file system is NTFS
    Partition is bootable
 
    Partition 1 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 821248  Numsec = 312569856
 
    Partition 2 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 313391104  Numsec = 311750656
 
    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
Disk Size: 320072933376 bytes
Sector size: 512 bytes
 
Scanning physical sectors of unpartitioned space on drive 0 (1-2047-625122448-625142448)...
Done!
Performing system, memory and registry scan...
Done!
Scan finished
=======================================
 
 
---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.05.0.1001
 
© Malwarebytes Corporation 2011-2012
 
OS version: 6.1.7601 Windows 7 Service Pack 1 x64
 
System is currently in a safe mode
 
Account is Administrative
 
Internet Explorer version: 9.0.8112.16421
 
Java version: 1.6.0_20
 
File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED
CPU speed: 2.394000 GHz
Memory total: 8374632448, free: 7370715136
 
------------ Kernel report ------------
     04/29/2013 20:02:58
------------ Loaded modules -----------
\SystemRoot\system32\ntoskrnl.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kdcom.dll
\SystemRoot\system32\mcupdate_GenuineIntel.dll
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\CLFS.SYS
\SystemRoot\system32\CI.dll
\SystemRoot\system32\drivers\35246973.sys
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\system32\drivers\ACPI.sys
\SystemRoot\system32\drivers\WMILIB.SYS
\SystemRoot\system32\drivers\msisadrv.sys
\SystemRoot\system32\drivers\pci.sys
\SystemRoot\system32\drivers\vdrvroot.sys
\SystemRoot\system32\DRIVERS\LPCFilter.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\system32\DRIVERS\compbatt.sys
\SystemRoot\system32\DRIVERS\BATTC.SYS
\SystemRoot\system32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\system32\drivers\pciide.sys
\SystemRoot\system32\drivers\PCIIDEX.SYS
\SystemRoot\system32\DRIVERS\iaStor.sys
\SystemRoot\system32\drivers\atapi.sys
\SystemRoot\system32\drivers\ataport.SYS
\SystemRoot\system32\drivers\msahci.sys
\SystemRoot\system32\drivers\amdxata.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\system32\drivers\N360x64\0604010.00E\SYMDS64.SYS
\SystemRoot\system32\drivers\fileinfo.sys
\SystemRoot\system32\drivers\N360x64\0604010.00E\SYMEFA64.SYS
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\System32\Drivers\msrpc.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\System32\Drivers\cng.sys
\SystemRoot\System32\drivers\pcw.sys
\SystemRoot\System32\Drivers\Fs_Rec.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\Drivers\ksecpkg.sys
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\system32\drivers\volsnap.sys
\SystemRoot\system32\DRIVERS\TVALZ_O.SYS
\SystemRoot\System32\drivers\rdyboost.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\hwpolicy.sys
\SystemRoot\System32\DRIVERS\fvevol.sys
\SystemRoot\system32\DRIVERS\disk.sys
\SystemRoot\system32\DRIVERS\CLASSPNP.SYS
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\drivers\VIDEOPRT.SYS
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\system32\drivers\rdpencdd.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\system32\drivers\ws2ifsl.sys
\SystemRoot\system32\DRIVERS\wfplwf.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\vwififlt.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\DRIVERS\tunnel.sys
\SystemRoot\system32\DRIVERS\HECIx64.sys
\SystemRoot\system32\drivers\usbehci.sys
\SystemRoot\system32\drivers\USBPORT.SYS
\SystemRoot\system32\drivers\HDAudBus.sys
\SystemRoot\system32\DRIVERS\Rt64win7.sys
\SystemRoot\system32\DRIVERS\rtl8192Ce.sys
\SystemRoot\system32\DRIVERS\vwifibus.sys
\SystemRoot\system32\drivers\i8042prt.sys
\SystemRoot\system32\DRIVERS\CeKbFilter.sys
\SystemRoot\system32\drivers\kbdclass.sys
\SystemRoot\system32\DRIVERS\SynTP.sys
\SystemRoot\system32\DRIVERS\USBD.SYS
\SystemRoot\system32\drivers\mouclass.sys
\SystemRoot\system32\DRIVERS\tdcmdpst.sys
\SystemRoot\system32\drivers\cdrom.sys
\SystemRoot\system32\DRIVERS\GEARAspiWDM.sys
\SystemRoot\system32\DRIVERS\blbdrive.sys
\SystemRoot\system32\drivers\CompositeBus.sys
\SystemRoot\system32\drivers\mssmbios.sys
\SystemRoot\system32\DRIVERS\AgileVpn.sys
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\rassstp.sys
\SystemRoot\system32\drivers\termdd.sys
\SystemRoot\system32\drivers\swenum.sys
\SystemRoot\system32\drivers\ks.sys
\SystemRoot\system32\drivers\umbus.sys
\SystemRoot\system32\DRIVERS\usbhub.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\Drivers\dump_iaStor.sys
\SystemRoot\System32\Drivers\dump_dumpfve.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\System32\drivers\dxg.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\framebuf.dll
\SystemRoot\system32\drivers\WudfPf.sys
\SystemRoot\system32\DRIVERS\nwifi.sys
\SystemRoot\system32\DRIVERS\ndisuio.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\??\C:\Windows\system32\drivers\mbamchameleon.sys
\??\C:\Windows\system32\drivers\mbamswissarmy.sys
\Windows\System32\ntdll.dll
\Windows\System32\smss.exe
\Windows\System32\apisetschema.dll
----------- End -----------
<<<1>>>
Upper Device Name: \Device\Harddisk0\DR0
Upper Device Object: 0xfffffa8008a5b060
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\Ide\IAAStorageDevice-1\
Lower Device Object: 0xfffffa8007ae0050
Lower Device Driver Name: \Driver\iaStor\
Device already Exists: 0xfffffa800a3a9930
=======================================

Edited by dbnffc10, 29 April 2013 - 02:18 PM.


#8 gringo_pr

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Posted 29 April 2013 - 02:58 PM

Hello


how is the computer at this time - not much showing in the reports as far as malware is concerned
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#9 dbnffc10

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Posted 29 April 2013 - 04:34 PM

Hi Gringo.

It isn't as bad as previously, but still not very responsive. It doesn't freeze as quickly as it used to but I am still unable to do much. I am not even able to shut down as it doesn't respond. If I want to use the laptop the only way I can use anything is in Safe Mode.

Just for info, I will be away from Tuesday to Thursday evening so apologies if I do not respond as quickly.

Thanks again.

#10 gringo_pr

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Posted 29 April 2013 - 09:37 PM


Hello


I want you to run things in selective startup, this will help pinpoint the type of problem it is



1. push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
2. In the Open box, type msconfig and then click OK. The System Configuration Utility appears.
3. Click the "services" tab.
4. Put a checkmark in "hide all Microsofts services".
5. Uncheck anything that is left.
6. click on the "startup" tab
7. uncheck all under this tab
8. click on the apply button


Restat the computer and see how things are doing, If things are doing better then repeat the process but this time start with the services and start by adding the first half back and apply the changes

If things go bad again then you know the problem is in the services that you restarted and you can keep searching untill you find the one it is

if you restart all the services and things are still ok then go back and do the same thing for the startup programs



Gringo
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#11 gringo_pr

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Posted 03 May 2013 - 05:25 AM


Greetings


I have not heard from you in a couple of days so I am coming by to check on you to see if you are having problems or you just need some more time.

Also to remind you that it is very important that we finish the process completely so as to not get reinfected. I will let you know when we are complete and I will ask to remove our tools




Gringo
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#12 dbnffc10

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Posted 03 May 2013 - 05:16 PM

Hi Gringo,

 

Sorry for the delay in getting back to you. I have been away with work but will try your suggestion and get back to you as soon as possible.

 

Thanks.



#13 dbnffc10

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Posted 03 May 2013 - 05:36 PM

Hi Gringo,

 

I have tried your suggestion. I didn't even get to the part where I turn on all the Services and Startups again. With everything unchecked it was still really unresponsive. It was a little better but it still froze and I had to turn off and resort to Safe Mode again. Do you still want me to proceed?

 

Thanks



#14 gringo_pr

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Posted 03 May 2013 - 08:28 PM

yes try it all and then if it still does not work I want you to run Chckdsk - http://www.howtogeek.com/howto/windows-vista/guide-to-using-check-disk-in-windows-vista/
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#15 gringo_pr

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Posted 07 May 2013 - 01:38 AM


Greetings


I have not heard from you in a couple of days so I am coming by to check on you to see if you are having problems or you just need some more time.

Also to remind you that it is very important that we finish the process completely so as to not get reinfected. I will let you know when we are complete and I will ask to remove our tools




Gringo
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My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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