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Quake Spyware....trouble Getting Computer Into Safe Mode


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3 replies to this topic

#1 judjud410

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Posted 09 April 2006 - 01:48 AM

hi, i have recntly been infected by quake spyware....is there anyway to fix this problem without having to put my computer into safe mode because at present when i go into the advanced settings screen when i restart my computer i cant move up or down with the keys to get to the safe mode option.... is there any easy way to overcome this.....please help...thanks heaps

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#2 ken545

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Posted 09 April 2006 - 07:54 PM

judjud410,

I need you to download, install and run the Hijackthis program and then post the log into this thread.


Click here to download HJTsetup.exe:
http://www.thespykiller.co.uk/files/HJTSetup.exe
Save HJTsetup.exe to your desktop.

Double click on the HJTsetup.exe icon on your desktop.
By default it will install to C:\Program Files\Hijack This.
Continue to click Next in the setup dialogue boxes until you get to the Select Addition Tasks dialogue.
Put a check by Create a desktop icon then click Next again.
Continue to follow the rest of the prompts from there.
At the final dialogue box click Finish and it will launch Hijack This.
Click on the Do a system scan and save a log file button. It will scan and then ask you to save the log.
Click Save to save the log file and then the log will open in notepad.
Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
Come back here to this thread and Paste the log in your next reply.
DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.


Ken :thumbsup:

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#3 judjud410

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Posted 13 April 2006 - 02:08 AM

Logfile of HijackThis v1.99.1
Scan saved at 5:04:32 PM, on 13/04/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Netropa\Multimedia Keyboard\nhksrv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\RunDll32.exe
C:\WINDOWS\system32\sistray.EXE
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
C:\Program Files\Alcatel\SpeedTouch USB\Dragdiag.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\mssearchnet.exe
C:\WINDOWS\system32\nvctrl.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Windows Media Player\wmplayer.exe
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = c:\secure32.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\DOCUME~1\Owner\LOCALS~1\Temp\se.dll/sp.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = c:\secure32.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = c:\secure32.html
O2 - BHO: Nothing - {7a932ed2-1737-4ab8-b84d-c71779958551} - C:\WINDOWS\system32\hpB208.tmp
O3 - Toolbar: Zango Toolbar - {EA0D26BD-9029-431A-86E0-83152D67828A} - C:\Program Files\Zango Programs\Zango Toolbar\ZangoTB.dll
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [SiS Tray] C:\WINDOWS\system32\sistray.EXE
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Alcatel\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [P2P Networking] C:\WINDOWS\system32\P2P Networking\P2P Networking.exe /AUTOSTART
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [PayTime] C:\WINDOWS\System32\paytime.exe
O4 - Startup: csrss.lnk = ?
O8 - Extra context menu item: &Search - http://ka.bar.need2find.com/KA/menusearch.html?p=KA
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...nt.cab31267.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineS...er.cab31267.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.com//PhotoUpload/MsnPUpld.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1093315929628
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...nt.cab31267.cab
O16 - DPF: {A243F6C2-34D2-4549-BCCD-A7BEF759B236} (Seekford Solutions, Inc.'s ssiPictureUploader Control) - http://img.funtigo.com/images/uploader/ssi...ureUploader.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse...pDownloader.cab
O16 - DPF: {B49C4597-8721-4789-9250-315DFBD9F525} (IWinAmpActiveX Class) - http://cdn.digitalcity.com/radio/ampx/ampx2.6.1.11_en_dl.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary/ZIntro.cab32846.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.games.yahoo.com/games/web_...aploader_v6.cab
O17 - HKLM\System\CCS\Services\VxD\MSTCP: SearchList = vic.bigpond.net.au
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Netropa NHK Server (nhksrv) - Unknown owner - C:\Program Files\Netropa\Multimedia Keyboard\nhksrv.exe






N.B- There said there was some kind of error but it could still continue.

#4 ken545

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Posted 13 April 2006 - 07:09 AM

judjud410,

You have got quite a mess going on here, I would suggest that except for checking in here that you stay off the internet until we get you cleaned up. This is what you are up against.

mssearchnet.exe is registered as the Generic Downloader.aa and Trojan.Zlob.D Trojans. This process usually comes bundled with a virus and itís main role is to do nothing other than download other viruses to your computer. It is a registered security risk and should be removed immediately.

You should print this out as we will be in Safemode for most of the fix.

Download smitRem.exe and save the file to your desktop.
Double click on the file to extract it to it's own folder on the desktop. <-- Dont run it yet


Download and install Ewido Anti-Malware
Ewido Anti-Malware
* Launch Ewido, there should be an icon on your desktop for it to double-click.
o Click on update
o You should see Update Complete when done.
o Now close out the program <-- Dont run it yet



If you have not already installed Ad-Aware SE 1.06, follow these download and setup instructions, otherwise, check for updates:
Ad-Aware SE Setup
Don't run it yet!

Download the Stand Alone version of CWShredder to your desktop, check for updates but dont run it yet.


Next, please reboot your computer in SafeMode by doing the following:
  • Restart your computer
  • After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
  • Instead of Windows loading as normal, a menu should appear
  • Select the first option, to run Windows in Safe Mode.
Now open HJT Scan Only and place a checkmark next to each of the following items and click FIX CHECKED:


R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = c:\secure32.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\DOCUME~1\Owner\LOCALS~1\Temp\se.dll/sp.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = c:\secure32.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = c:\secure32.html

O2 - BHO: Nothing - {7a932ed2-1737-4ab8-b84d-c71779958551} - C:\WINDOWS\system32\hpB208.tmp

O3 - Toolbar: Zango Toolbar - {EA0D26BD-9029-431A-86E0-83152D67828A} - C:\Program Files\Zango Programs\Zango Toolbar\ZangoTB.dll

O4 - HKCU\..\Run: [PayTime] C:\WINDOWS\System32\paytime.exe

O8 - Extra context menu item: &Search - http://ka.bar.need2find.com/KA/menusearch.html?p=KA


Close HiJackThis.

Open the smitRem folder, then double click the RunThis.bat file to start the tool. Follow the prompts on screen.
Wait for the tool to complete and disk cleanup to finish.

The tool will create a log named smitfiles.txt in the root of your drive, eg; Local Disk C: or partition where your operating system is installed. Please post that log along with all others requested in your next reply.


Open Ad-aware and do a full scan. Remove all it finds.


Now open Ewido

o Click on scanner.
o Run a full system scan
o Let the program scan the machine.
o While the scan is in progress you will be prompted to clean files, click OK.
o Select Perform action on all infections
o Once the scan has completed, there will be a button located on the bottom of the screen named Save report.
o Click Save report.
o Save the report to your desktop.

Next go to Control Panel click Display > Desktop > Customize Desktop > Web > Uncheck "Security Info" if present.


Now run CWShredder letting it remove all it finds


Still in Safemode, look for and delete the following files and folders by Right Clicking on Start then Explore and navigating to the following.

C:\Program Files\Zango Programs
C:\WINDOWS\System32\paytime.exe
C:\WINDOWS\system32\hpB208.tmp
C:\WINDOWS\system32\mssearchnet.exe
C:\WINDOWS\system32\nvctrl.exe



Reboot normally


Download and Install CCleaner

* Click on Run Cleaner
* Run the Issues Scan < When it asks you to backup the Registry..Say Yes

Tutorial for CCleaner



This is what I need,

1. The log from Smitrem
2. The Ewido Report
3. A New HJT log.


Ken :thumbsup:

Edited by ken545, 13 April 2006 - 08:00 AM.

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donate.gif Please consider a donation to help me keep up my fight against malware.

 

Just a reminder that threads will be closed if no response in 3 days





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