I’m looking for IT Desktop support or IT Support technician role and happy doing voluntary work, I was wondering what is the best way to acquire the skills necessary as I have only limited experience in doing IT support. I have read through Mike Meyers Comptia A+ book and reading another computer support book. It’s not that I’m that interested in getting the Comptia A+ yet, I would prefer have the skills than the certificate. I wonder if there is a better way to learn the skills of a technician any videos I should use. I’m going to get the CBT A+ Nuggets to see the role of a technician as it will let me see the inside of a desktop PC as I only have a laptop myself.I was wondering if there any other videos or ideas I could use so I have a more hands on knowledge of repairing IT issues. Maybe cert IV would be the best but I can’t find a decent hands on course for either where I live and am happy learning on my own.
I would prefer working in an IT repair store than in an office as I do not like working in offices. Also I assume most of the issues brought in would be laptop and tablets, even mobile phone issues rather than desktop, so any tips to get more knowledge on this and I would be grateful. Thankyou.