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Can't start Windows Defender: Error code 0x80070422


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#1 wmm1984

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Posted 26 April 2013 - 08:50 PM

I'm running Windows 7, and I get Error code 0x80070422 when I try to enable Windows Defender.

 

Possibly related: I also can't enable Windows Firewall (I select "use recommended settings," and nothing happens), and when I run the firewall fix it diagnostic from http://support.microsoft.com/mats/windows_firewall_diagnostic/, I get "we're worry, but the program encountered an error trying to contact the server. Please try again later. [Code 80092009]"

 

Any help would be greatly appreciated. Thanks!



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#2 WalkingAtNight

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Posted 26 April 2013 - 09:39 PM

Hi wmm,

 

Can you give a little input as to when this started happening?  Infections can make this happen as well.

 

1. Click on start, type Services.msc and click enter

 

2. Click Windows Defender Service

 

3. Right Click and Go to Properties

 

4. Start the service and also make it Automatic.

 

Additionally, you might want to download Malwarebytes Anti-Malware and do check for malware just in case.

 

Hope it helps :)


Edited by WalkingAtNight, 26 April 2013 - 09:39 PM.


#3 wmm1984

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Posted 27 April 2013 - 10:58 AM

About a week ago, I noticed the Internet was super slow. Figured it was virus/malware related, so I went to check Defender and Firewall, and lo and behold, they were disabled.

 

The Services.msc trick worked! Defender is back up and running. thank you! Unfortunately the same trick didn't work for the firewall. That got an error message saying "Windows could not start the Windows Firewall on Local Computer. For more information, review the System Event Log. If this is a non-Microsoft service, contact the service vendor, and refer to service-specific error code 5."

 

Malwarebytes didn't find anything.



#4 WalkingAtNight

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Posted 27 April 2013 - 12:06 PM

Hi wmm,

 

Defender back up??  :thumbup2:

 

So, for your firewall..  I ended up doing a google search using your quotes "Windows could not start the Windows Firewall on Local Computer. For more information, review the System Event Log. If this is a non-Microsoft service, contact the service vendor, and refer to service-specific error code 5."  Check it out.. This is what i found.. Hope it works :)

 

Windows 7 firewall service won't start

 

.....



#5 wmm1984

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Posted 27 April 2013 - 07:10 PM

That did it! Thank you!



#6 WalkingAtNight

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Posted 27 April 2013 - 07:18 PM

  :bounce:  :bananas:  :guitar:

 

Lol.. Glad i could help  :grinner:

 

:welcome:






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